Develop software for connecting to creative zen touch and other devices not recognized by wind

hi there,
as a programmer i wonder, is it possible to obtain information of how to connect to usb-connected creative device (which is not recognized automatically by windows, as the zen touch) and how to communicate with it's is there any documentation about that available to "non-creative" ;-) developers?
the idea is to create a plugin (e.g. for musikcube) that enables the programm to access the files on the device.
i know there are third party companies that do provide software for connecting to e.g. zen touch, but i do not think that they have figured out every little bit by themselves, have they?
greetings and thanks a lot
asdf

Try this:
Download <a href='http://www.delldjsite.com/forums/attachment.php?attachmentid=444' target=_blank>this[/url] file. Extract it to whatever folder you like. Inside that folder run the file fixup.cmd. A DOS window will open up and start display messages on what its doing, when its done it will instruct you to remove the device from Device Manager and reconnect it.
Try this and see if it works.

Similar Messages

Creative ZEN TOUCH and Macs, plz h

Hi,
I am considering buying a Creative Zen Touch and would like some help
I was wondering if anyone could answer this for me, and yes, I have the read the FAQ and about Macs and how it isnt officially supported, yada yada
What I would like to know is, I have a PC at home which I will use to transfer music
HOWEVER
At Uni'versity, I am forced to use a Mac computer. What I want to know is, I would like to use the Zen Touch as a portable hard dri've so I can copy my homework (not mp3s, but school work) on to the Zen Touch, then go to Uni'versity, plug in the mp3 player into the Mac and access my DATA files from the Mac WITHOUT having to install any software (i.e. plug n play)
Thanks,

peterh85,
I'm afraid you can't. The player will need driver and application installed in order to link up with the computer for file transfer. Even when MTP firmware is available, you will need to be using Windows XP and Window Media Player 0 to interact with the player.
Jason

ZEN MICRO PHOTO USB DEVICE NOT RECOGNI

help !! i am also having a problem similar to your and just about everyone elses on here. I just purchased a zen microphoto for xmas a month ago and it has been a nightmare . it has worked for about a month perfectly then it ceased to be recognized by? my Alienware area 5 desktop system which previously recognized it fine. I took all of the steps and scanned all of the forums then realized that after uninstalling my windows media player and rolling back to 0 it began to be recognized again. well then surprisingly and maybe not so much so after looking at so many of the post of these forums. Well I have taken so many steps to try to get my ZEN MICRO PHOTO to once again become recognized by my computer? and yet again all efforts have been fruitless. I reformated my ZEN MICROPHOTO?and now when i plug it in a small window pops up at the bottom stating that the USB DEVICE IS NOT RECOGNIZED . I then cannot upload new firmware and can in fact do absolutely nothing but gaze at the player which boots up then fades to black while my pc sees my player as an unknown usb device. I even reformated the pc for the sake of the player , cutting off the nose despite the face in other words and still no dice. I have windows xp service pack 2 , all updates and bios up to date. My pc is only 2 years old and have a lexmark printer? a mouse and a keyboard attched to it , none of which create conflict. Even after reformatting my pc i made sure my player was one of the first peripherial devices connected and all to no avail. I think this is a disgrace that such a compnay as CREATIVE cannot put foward a quality product. Does anyone out there have any solid suggestions on how to fix this proiblem if so they would be gretaly apprecaited. ThanksEdward

vacantmind: You might also want to make sure that you get the latest drivers and software as follows:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).
Also an important test is to install the drivers and software on another PC, say a friend's, and see whether you have the problem. If you don't, then the issue is with your PC, or a compatibility issue with the player. If you do, then there's something wrong with the cable or player.

Zen Micro 4GB - USB Device not recogni

I've always had a hard time trying to get my computer to recognize my mp3 player. I'd have to connect it multiple times in order to get my computer to see it. Now it just doesn't work at all. I've reinstalled the mass-storage device driver a few times, as well as the zen micro drivers that came on the CD and from the site. I've tried with default firmware and I've updated the firmware. None of this works. I'm hoping someone here can help me out. I'm almost positi've it's not my USB settings as my external hard dri've works fine when I have the mp3 player disconnected. Whenever I connect the player everything messes up and isn't recognized. By itself the player actually freezes and I have to take out the battery for it to reset itself.
Windows XP
PCI to USB2.0 card (i've tried reinstalling this many times as well).
Any help would be great. Thanks

vacantmind: You might also want to make sure that you get the latest drivers and software as follows:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
Install . then connect the player to the PC. Then install 2. and 3. (the player must be connected for 2. to verify you have a Creative product).
Also an important test is to install the drivers and software on another PC, say a friend's, and see whether you have the problem. If you don't, then the issue is with your PC, or a compatibility issue with the player. If you do, then there's something wrong with the cable or player.

Zen Micro #2 - USB Device Not Recognized / Malfunct

Hello again, all -
I am now getting the error of "device not recognized" / "device has malfunctioned" when I plug my Zen Micro into my PC (running XP SP2).
This is actually the second Micro that I've had, with the first one returned (through Newegg.com) for exactly the same problem. That first one I actually went as far as wiping off my old OS and re-installing (thinking that I had just hosed up the USB drivers somehow), but I still got the same error.
After replacing the first Micro, I got my new Micro in the mail and it has/had worked beautifully up until today. The only thing I did notice was that it did not seem to like working side-by-side with my Microsoft IntelliMouse Explorer 2.0, the system apparently confused the two. As soon as I'd plug the player in, the mouse would behave strangely - sporatically moving and then stopping, before just stopping all together. Reverting back to an old PS/2 mouse during times of transfer would solve the problem.
I am now getting exactly the same old malfunctioned/unrecognized error with XP with my Micro. I plug it in, and the "charging" symbol shows up and freezes in the top right corner of the player's screen (it's not flashing as it should be). The player is completely frozen. At the same time, the XP error box pops up in the bottom right corner of the screen.
Things I've tried:
() Zen Micro disk cleanup - with no effect
(2) Registry clean up - deleted all instances of my USB mouse, the Zen Micro itself, and all "UNKNOWN" located in HKEY_LOCAL_MACHINE\SYSTEM\ControlSet00\Enum\USB - with no effect
(3) Removed / re-installed the Creative Jukebox Driver (with new June 05 version) - with no effect
I am not about to format my PC all over again since this problem is identical to my previous occurrence on my old player, and I believe it will do nothing.
I have no other PC here at home to test this with on another PC, perhaps I will take it into work with me tomorrow.
USB is a truly crappy protocol, but I'm going to have to put most of the blame on Creative here for what I see as probably the worst technical support I've ever experienced. The lack of support for this product is incredible, with voodoo-like "try this, in this order" suggestions that are nothing other than a shot in the dark by them.
Such a shame - this is a great player when it actually works, but it looks like my players from them might be batting 0 for 2. Definitely will think twice about buying their any of their follow-on products, as yet another "next generation" of players is just around the corner.
Any suggestions as to what I should do? It's looking like a hardware (Micro) failure to me, as upon attempting communication with the PC it immediately freezes (while my other devices work beautifully).

Did you try the player on another PC? This will narrow down where the problem is very quickly.

My Zen Micro Problem--USB Device Not Recogni

I'm terribly terribly sorry if this question has already been answered, but I tried searching through the forums and found no solution to my problem. Although my Zen had worked fine for a few monthns (aside from the loose headphone jack grr), my computer recently doesn't recoginize it. When I plug it in, a yellow box that says "USB Device not Recognized" pops up. I tried plugging it in other slots but I still get the same message. I even tried it on another computer and it still wasn't recognized. I repeatedly unistalled/installed the software and drivers from both the cd and website. I also uninstalled the MTP but now I don't know how to install it again. I even reformated my Zen. Oh, and I'm using WinXP. Is there any hope for my Zen? Suggestions will be greatly appreciated.

So you were on the v.2 firmware? And now you've switched to v. Or did I read that incorrectly?
If it ceased to recognize your player using v.2, you might want to try uninstalling the player from your USB port (you can do this through the system manager). If you're receiving this error message using v., then try unistalling the player driver from the USB port (again, in system manager), restart your computer, then reinstall the driver. I've had to do that a few times for my digital camera. If that doesn't work, you might try contacting tech support.
Good luck!

My iphone 4 is not charging and when I connect it on the pc it says device not recognized!!pls help!!

Hello guys!!Pls help me if someone knows what should I do.my iphone was working perfectly so far but a couple of days ago it stopped charging.its not charging neither with the a/c adaptre nor with the usb through my pc.it says device not recognized..today I had my iphone switched off and tried to see if it was charging and actually it was!but it didnt show that it was actually charging(the battery icon with the bolt didnt appear..but after 3 hours it was fully charged..but this happens only when its awitched off..so i cant connect on itunes and i cant charge it while its turned on!!if someone knows pls help!!!!!!!!!!tnx a lot guys!!!

I actually had the same problem here you just have to change the cable, i dont know exactly why but i think its because when you have your phone swithced of then it doesnt need more electricity so if a little pass then you can charge it for a while and then the iphone will automaticly open again,, so just go an buy a new cable nothing to scared of

My iPhone wont connect to wifi but iPad and other devices do

Can someone help...my iPhone wont connect to wifi yet iPad and other iPhone will connect

Can someone help...my iPhone wont connect to wifi yet iPad and other iPhone will connect

Creative Zen Micro Firmware problem: "Device not connected, please connect your devi

After an exhausti've search, I've found the fix for losing your firmware and not being able to update it via download from the creative.com. To explain my problem, I had issues with my device connectivity, so I tried to option of reloadinging my firmware via Recovery Mode (option 3, 'Reload Firmware'). After selecting this option, I tried to download and update my firmware via the creative.com website. The module to update my firmware displayed the error message "Device not connected, please connect your device." After about 2 hours of trying various suggested fixes, I found a relati'vely easy fix by running together various suggestions I found for other problems. First rollback your Windows Media Player (WMP) via the instructions found on this page: http://www.auditmypc.com/uninstall-m...layer0beta.asp. Restart your computer after rolling back WMP.
When your compter restarts, insert the "playsforsure" CD labeled "Easy Start CD." Follow the directions for reinstalling WMP. After WMP is reinstalled, restart again. When the computer restarts, return to the CD and follow the directions in the prompt. Reconnect your device when prompted. Once you reconnect your device, it may not function right away. If this is the case, go to the 'Start' button, under 'Control Pannel,' select 'System.' Under 'System' select 'Hardware' and then 'Device Manager.' Find your portable device under 'Uni'versal Serial Bus controllers.' Click on your device and select 'Uninstall' from the small icons at the top of the window. When this is completed, unplug and plug your device back in. After this is done, click on 'Scan for hardware changes,' also a small icon at the top of the window. If your device had the problem mine did, it should now be recognized. Go back to the Creative website and download the latest firmware. The module should now find your player without any problems.
The only thing I can figure is that the "playsforsure Easy Start CD" must have a device driver that solves the problem that you can't find anywhere else. I hope this helps someone out there (tech support was telling me that I was going to have to ship my device back to the company I bought it from to get it exchanged...which would have taken at least a month, I'm sure). Good luck to you all.

For all of you non-technical Micro owners:
I found a fix for this that I hope will help others out.
When I want to Sync tracks to My Zen using Yahoo Jukebox or WMP, I simply reboot my machine with the device PLUGGED IN. After Windows starts up, my applications recognize that the Zen Micro is connected. Good Luck.

Help, Zen Stone and Nano Plus not recognized on my PC (XP) have tried everything I can f

Hi,
I recently bought a Zen Stone but I cannot get my PC to recognize it. Everytime it is plugged in I get taken to the "Found New Hardware Wizard" and it cannot find a driver. I have gone through all the help and none of the proposed solutions makes any difference. The Stone charges fine, but I cannot access it: in Device Manager it appears in Other Devices and does not appear in My Computer. The Safely Remove Hardware icon appears in the tray but when I right-click on it, nothing happens. The same thing is also happening with my older Zen Nano Plus which I am sure was recognized a couple of months ago. Both the Stone and the Nano PLus play music and I tried the Stone on a friends computer and her Windows XP recognised it fine. I am running Windows XP with Service Pack 2 and I automatically do all the recommended Windows Updates. Things I have tried: * Unplugging all other USB devices * Using USBs at back of computer * Using a paper clip to reset the Stone * Changing the Power Management options for USB as advised on Creative Media website * Updating my chipset device drivers * In Other Devices trying to reinstall drivers * Downloading new drivers and other software for my Zen Nano * In the BIOS switching off USB 2.0 * Rolling back from Windows Media to 0, removing Microsoft User-Mode Driver Frameworks Feature Pack .0, and downloading "Update for DRM - enabled Media Players (KB8922)" * Downlaoding Iomega patch * Running msconfig to remove all startup and Service files apart from Microsoft to ensure there is no conflict with other loaded software (still didn't work) Something has defintely changed in my computer to stop Zen from working and yet the USB ports work fine with my digital camera, printer, keyboard and mouse. Please, please, please, does anyone have any ideas about what may be causing my problem Thank you Stephanie

Hi, Quick update, have also gone through everything in http://forums.creative.com/creativel...cending&page=3 and tried downloading the Fixup but with no success. Made the major mistake of following advice to delete USB controllers and ended up with no USB ports working (not good since my keyboard and mouse use USB). Had to do system restore to get back to square one. I have contacted Creative support several times and tried everything they suggested and they have tole me that there is nothing else I can try. Can find nothing else to try and with so many people experiencing the same problem with the Creative Zen's, I have come to the conclusion that the Zen is not compatible with many people's XP and only wish I had known all this before I bought it. If anyone has any other ideas I can try, please let me know, otherwise I will have to send my new Zen Stone back to Amazon as completely unusable. Goodness knows how anyone who doesn't know their way around a computer is ever supposed to get one working. I am really disappointed with Creative about this. Anyone recommend a good MP3 player make that actually works in Windows XP Regards Stephanie.

Connecting Creative Zen Touch to Stereo (Bose Lifestyle Syst

Hi Folks,?A bit of a naf question, I want to connect my Creative Zen Touch to a Bose Life Style System, To provide the best quality Audio connection can you advise what is the best cable for me to use. On a seperate note has anyone any comments on the Cambridge SoundWorks Dock Station, I would like something to connect the Zen Touch to for the kitchen, the cambridge sounddock id a bit of an ugly beast. Is there anything a little easier on the eye but with the same excellent audio quality. Thanks in advance for any help?Earlsie

scorpian007 wrote:
If you have RCA inputs on your stereo, just buy a 3.5mm to 2 RCA cable and connect it that way. If not, buy an FM transmitter, connect it to the headphone jack on your Zen Touch, set it to a channel and then tune into that channel on the stereo's radio.
Hope that hel
ps.
Here's a pic & link too:
http://www.radioshack.com/images/ProductCatalog/ProductImage/42/42-2483.jpg">
You can buy it at any RadioShack (in America) and in Canada I would assume FutureShop would have it as well as any local electronics store.

CREATIVE ZEN TOUCH - CUSTOMER SERVICE WONT H

CREATIVE, i will never ever buy another product from you again and will encourage all others not to buy from you because of your poor customer service. My problem is not with the product as such, i own a Creative Zen Touch and until about?6 weeks ago everything was going fine, when i formatted my harddri've. It was then i relised i had misplaced my Zen Touch software CD, so as you'd expect the first place to look would be this website.. off i go looking around the store and customer support, i even sent an email.. to be fair i did receive an automated response about tunring off the Zen and trying again (useless when i need a software cd howevere), so i waited a while (a week) to see if they'd reply - which they didn't. So, i then sent another which ended with the same result., and then again with the same results. Just now i finally called customer support (paying intl call-rates) and all i got was an automated response telling me to log onto the customer-support page on the website. ARGHH!!?Basically if anyone, ANYONE can please please tell me where i can get the Creative Zen Touch software CD it would very very very very very appreciated as i go on holiday in two weeks and i don't really want to fork out more cash on an I-Pod or I-Pod alternati've (never again will i buy Creative). Angry-customerMessage Edited by angry-customer on 03-29-20060:46 PM

Clearly, this is not true.
Despite seeing everywhere that "firmware available via USB from creative.com" the Creative Sleek Photo has no firmware that is available online anywhere and when you ask, everyone from customer support talks to you as if you have 5 heads for even suggesting that it should be available like anything else is.
This IS ridiculous and I too, have no more interest in Creative products despite purchasing my last 2 MP3 players from this brand, I'm done with this mess. It's frustrating beyond belief that a simple fix turns into a huge fiasco all because the company has no real rhyme or reason for failing to offer any support for a product, instead forcing you to send said product in the mail to take weeks for something that otherwise take a few minutes.
Truly absurd.

Need Help With My 40G Creative Zen Touch Mp3 Play

Got this beautiful mp3 player for a steal at only $95 dlvd!
Works great, only problem is I just installed the software and when I run the Organizer thing, it doesnt detect any mp3s. So when I go into my folders containing mp3's they dont show up. I tried to associate formats using the File Options in the settings menu but there are no file types listed to associate! Im confused at what to do.
Also when the program software was installing I kept getting error messages relating to the registration of certain parts of the program, it still installed complete but gave me a error message to report to Creative. Everything works fine so far though?
Can anyone help me out here or recognize the problem?

micromouse wrote:
Your installation did not complete successfully.
<FONT face=Helv size=2> Here is what you should do:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Touch: Download and install the Creative Software Suite for PlaysForSure-enabled Creative Zen Touch Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.
Hi thanks for the help, Im not sure if my ins the Plays for sure model or not? Its the Creative Zen Touch 40 GB. I bought it without a manual so im not positi've how to check the details. It came with a software installation CD, that is what I used for the software. So does this mean I just need to download the plugins you listed? Is that what is affecting the Organizer in the fact that it doesnt display mp3s?

Creative Zen Touch Firmware Upgrade version 1.01

Hi Everyone,
Just to make you aware, a new Zen Touch firmware has been posted on our site:
<TABLE id=Table5 borderColor=#cccccc cellSpacing=0 cellPadding=3 width=540 border=>
<TBODY>
<TR>
<TD colSpan=2><B>Filename: </B><B>ZenTouch_PCFW_L4__0_03.exe</B></TD></TR>
<TR>
<TD colSpan=2> ZENT-FWARE--L4
<DIV id=ShortDesc>This firmware upgrades your Creative Zen Touch player for improved functionality.
<DIV id=Fixes>
<EM>Fixes:</EM>
Improves player functionality when the Random and Next buttons are pressed.
Resets the Custom EQ settings when resetting your player's settings.
Improves the display order of the Touch Pad sensitivity settings.
Improves the continuous playback of WMA and MP3 tracks.</LI>
<DIV id=Notes>
<EM>Requirements:</EM>
Microsoft? Windows? XP, Windows 2000, Windows Millennium Edition (Me)or Windows 98 Second Edition (SE)
Available USB port (version . or higher)
Creative Zen Touch installed</LI>
<EM>Note:</EM>
To install this firmware update, do the following:
Download the ZenTouch_PCFW_L4__0_03.exe file into your local hard disk.
Connect the player to your computer.
Double-click the firmware upgrade file and follow the instructions on the screen.</LI>
</LI></TD></TR></TBODY></TABLE>
Cat

'Thanks a million for the link, KokChoy-CL! You are now on my X-mas present list.
I have been using the .0.03 firmware, but recently I read http://forums.creative.com/t5/MP3-Players/Zen-Touch-Custom-EQ-Frequencies-Wrong/m-p/64205" and wanted to try out the .00.06 firmware. Comparing from memory and using custom EQ, lows and mids sound much more clear now while bass is a bit more on the light side.

HT1386 After the recent iTunes my PC recognizes that I have connected my iPhone, but iTunes does not. I tried the trouble shooter; it said device not recognized. I clicked the help button as instructed and get iPod not recognized instructions. What for iP

I have not been able to sync my iPhone 5s on my PC sincethe most recent update to iTunes. My computer showsthe iPhone as connected, but iTunes does not recognize it. I tried the trouble shooter and got device not recognized. I clicked the help button beside the failed test and get iPod instructions. How do I get iPod instructions for work for an iPhone? Better, how can I get this to show iPhone instructions? (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)

You wrote: (On my other computer, I had to uninstall every Apple product to get the new iTunes to work.)
You may have to do this on this computer as well. http://support.apple.com/kb/ts5376

Develop software for connecting to creative zen touch and other devices not recognized by wind

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