Developer Role for CRM Functional Team
Hello,
I would like to have your inputs on creating a developer role for CRM Functional Team in Dev system.
I found a standard role SAPCRM_DEVELOPER , does it has sufficient Authorisations to carry out the config work in CRM or do we need any more additional Auth.
The team members also have IC AgentIC ManagerSrv Pro roles as well.
Thanks in advance
regards
sam
Hi,
You don't need a role to development team. You can assign the auth. in dev system and perform the tests in the specifics roles.
Best regards,
Caíque Escaler
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We are starting SAP CRM implementation project (7.0) and I would like to avoid giving sap_all authorizations to functional consultants in development environment. Unfortunetly I can't find standard customizer profiles like the ones in ERP system exists.
So the objective is to have quite broad role or profile with no restrictions in customization and functional area. However it's important not to have Basis authorizations in this role/profile. Hope that someone can give me a hint in this direction.
Thnak you,
JahooHi,
as soon as the implementation team member should also do developments my experience is that without SAP_ALL you will have much trouble. Therefore in our dev-system each consultant will have SAP_ALL authorization. Of course only in the DEV-System.
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Role of CRM Functional Consultant in ASAP Phases
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Business process requirement document
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Prtotyping for requirements.
Testing (major roles)
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For middle scale projects , the time would be min 1.5 yrs starting from project iniation to go live .It can be fast tracked if the client desires so.But these are actually dependant based on teh number of requirements that will be taken for that phase and thier criticality.
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Sanjib -
Role for CRM HTML Administration
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Can you please tell me the Role that needs to be assigned to a person in order to enable creation of User Types, Roles, Enrollments, etc.?
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Regards.From the user guide:
http://download.oracle.com/docs/cd/A99488_01/acrobat/jta115ug.pdf
Roles are groupings of permissions, which are page level or function level granular
privileges used to maintain application security. A single user can be granted
several roles, each of which separately determines access rights to the user interface
details, the ability to perform certain transactions and the ability to access certain
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The JTF_APPROVER role is assigned the JTF_APPROVER permission and provides
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49.7.3.5 JTF_SYSTEM_ADMIN_ROLE
The JTF_SYSTEM_ADMIN role is the global system administration role and
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Usage problem: BI Query results as input for CRM Function module
Hi all,
In my VC model I have maintained a dataservice (BI query) which delivers a customer key to me. I would like to use this specific customer key output as an input parameter in a function module from my CRM system.
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Hello,
I have a question regarding the creation of a role. I just want to know if I could create a role for a functional consultant for an specific module (i.e. PM or MM) and I don't know how to create it. The specific role will permit the consultant to create or modify customizing of the specific SAP module.
To resume, I need grant permissions with a role to the SPRO for an specific module operations.
Please let me know if I'm clear or not.
Thanks in advance to everyone that gives me an answer!!!!!!Hi,
please go to PFCG and create a role. Within the menu tab select the utilities and custom authorizations. You must have a IMG project set up already .
Select project and all of the tcodes from the IMG you be inserted.
For listing of transaction codes go to se16 and enter table name AGR_HIER.click view.
<b>Reward points if helpful,</b>
Regards,
jinesh. -
HI People ,
I just want to know the market for CRM in India and US . I have a business degree and more inclined towards the functional stuff. I have 2 yrs experience being a ABAPer and very much interested in moving to the functional side . Is CRM really good and some people were saying its full of bugs , the software has not been designed well ? Is this is a fact and if so wont it be a problem for CRM technical consultants ? How is it for CRM functional consultants? I am planning to do certification also ? will It help? i know i have asked many questions , but i think i need a break very badly....
Please, awaiting your valuable replies......
Thank you .Hi Celine,
more than two years ago i did the step from SCM to CRM.
At that time it was CRM5.0 which was a bit strange because it had 4 different user interfaces (SAP GUI, people centric UI, java interfaces and also IC webclient).
Today we are on CRM7.0 and it is better with the CRM webclient UI now. For me it was to right step to start with CRM. I do both technical and functional site. I guess in CRM most of the functional consultants do abap developments as well.
I wish you the best. Kind regards.
Manfred -
Role for Functional Consultant in upgradation
Hi
I want to know, what will be the role of SAP CRM Functional consultant in up gradation of CRM 4.0/5.0 to 6.0/7.0?
I want detailed answers for this one and also if possible than also give some document or provide link for Up gradation document
I am eagerly waiting for reply. .
Thanks in advance.Hi there,
First and foremost, take all screenshot of processes in the old version. (Functional)
Well to start with, the main backbone of the upgrade project are the Basis Team, so you will be needing a strong Basis Resource.
Once you define the system, a technical testing is done by them and given the system to Functional Consultant.
Compare the old screenshot with new version screenshot and ensure whether the data is correctly available, this can be random, just the basic and important processes to cover. (Functional)
Meanwhile, the functional consultant is required to develop the test scripts, which will include all the business scenarios which are been used in the old version.
For eg: Test Scripts on Sales process -->from creating the Prospects to Lead then Oppurtunity Document and then closing the case by creation of Sales Orde Management in ECC.
After testing, it is important in any project to get the sign off from the business team, these are called unit testsing & integration testing sign-off process.
So based on your modules interfaced with CRM system, you will require one consultant from each module, for instance, SD Consultant for SD Module.
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Role of SAP Functional & Basis Consultant for any new authoirzation/user ID in Support Phase
Dear Expert,
Please let us know what is standard /best practice for below activities in SAP Support phase?
Who will responsible for Authorization Matrix?
Who will be first point of contact (Functional / Basis Consultant) to SAP user for any new authorization request?
Who will do the testing & impact analysis of new authorization?
If we provide any new SAP transaction code to the end user & user is facing authorization object issue then who will be first point of contact for user Functional / Basis Consultant?
Also who will be fist point of contact (Functional / Basis Consultant) for new User ID creation request?
In our current practice Functional consultant is dealing with end user. He is taking requirement of new Report/Transaction access request & doing analysis. Then he is taking approval from BPO & based on BPO approval Functional consultant is providing training to end user. When end user is accepted requested report requirement in standard report or transaction data process then Functional consultant is sending request to Basis consultant along with authorization parameters like Role, Organization parameters, type of activity (create/change/display/delete) etc.
Our Basis consultant is not agreeing for this process & he want to directly deal with end user for all activities & he will take help of Functional consultant if required.
Sorry friends this is not technical discussion but it is create big dispute between our internal support team regarding who will be first point of contact for any authorization related issue?
Regards / Aviya.Dear Aviya Paul,
1. Who will responsible for Authorization Matrix?
Authorization Matrix that define "what position may have access to which authorization/ role" shall be developed by User (Management), with support from BASIS. User is the one who have the authority to decide, while BASIS should help User in understanding the technical knowledge of access authorization.
2 to 5. BASIS. -
What is ESOA? What is the Scope/Role for Functional Consultants in eSOA.
Hi Experts,
1) Does eSOA is a tool, application or module?
2) What is the relation between eSOA and ECC6.0?
3) What is the Scope/Role for Functional Consultants in eSOA?
4) What I have to learn in eSOA?
5) How it is useful for Functional Consultant?
6) How it is useful for Customers?
7) How much time it will take to learn eSOA?
8) Where can get the Material?
9) What all technologies I have to learn before I learn to eSOA?
I am working as a SAP HR Consultant. If I want to learn eSOA what are the pre-requisites.
I donu2019t know anything eSOA.
Please give me the answers.
Regards,
RamHi Ram,
See the answers below
> 1) Does eSOA is a tool, application or module?
ESOA is not any tool,application or module. Its a methodology/Architecture
> 2) What is the relation between eSOA and ECC6.0?
ECC 6.0 provides some Enterprises Services through enhancement packages.
> 3) What is the Scope/Role for Functional Consultants in eSOA?
FUnctional consultant should know which ENterprise Serrvices are available and which should be developed to carry out a business process.
> 4) What I have to learn in eSOA?
. Being a technical guy, there are things to be learnt like ESR, implementing designed serivces through ABAP or Java and consuming it. But being a functional guy, only awareness of what enterprise services are available and what they do and their input/output params and how they can fit into a business process is sufficient.
> 5) How it is useful for Functional Consultant?
see above
> 6) How it is useful for Customers?
Customers can move towards Service Oriented Architecture, get flexibility in changing a business process easily, maintaince cost is less
> 7) How much time it will take to learn eSOA?
depends on your skills
> 8) Where can get the Material?
lot of material in SDN
> 9) What all technologies I have to learn before I learn to eSOA?
ABAP or JAVA,ESR ( being a technical consultant) , Web Services
> I am working as a SAP HR Consultant. If I want to learn eSOA what are the pre-requisites.
you should aware of basics of service oriented architecture
If you further want to clear doubts, do write up.
Regards,
Piyush -
I would like to know the role played by the SAP CRM functional. What is the scope of this role in future.
Greetings,
Firstly, fantastic work that you are carrying on in the forum.
Secondly, I would appreciate if you could advise me my next step.
I have close 11+ years of experience in
Sales. Business Development , Key Account Management, Brand Management, Public Relations
Development, Marketing, Market R&D, Client Servicing
so on and so forth in various different verticals and currently working as a Sr.Business Manager. I
come from a non technical academics background.
SAP ERP is where I want to be now as I am not fixed on any domain, I am looking forward to get into SAp CRM training (Functional) and start a fresh career into SAP.
My questions are :
a) With 11 years of business Development experience and completing SAp CRM module, will this
enhance my career ,though I might have to start from scratch, but on the longer how does the stand
look like with my profile?
b) What would be the combination module along with SAP CRM that I can focus in the future (SD/MM/
SEM/BP/PLM/SRM/SEM/QM/CS/IS/EP) etc?
This is a very calculative move I would like to make and it would help in decision making with your
valuable advise.
I look forward to hearing from you as early as possible.
Thank you
Arun Xavier -
Need help in getting information/training material for SAP CRM (Functional)
Hello,
I am a SD Consultant.
I want to learn SAP CRM (Functional) on my own without going to any training institute or some thing.
Therefore, can anyone help me in forwarding the link(s) or document(s) with which I can learn about SAP CRM (Functional).
I want information/training material regarding SAP CRM 7.0 (on system/software working, not the general information, for example- why CRM, where CRM, etc)
For example, about org data, org structure, possible scenarios, etc.
Thanks in advance for spending your valuable time for me.
Regards,
T. Chaitanya
<<Moderator Message: Sorry, can't do. Search!>>
Message was edited by: kishan PHi Chaitanya,
Since You are already a SD Consultant, We assume you are very much familliar with SAP and for you CRM will also be not a big Deal.
Customer Relationships Management (CRM) is a model for managing any Organization's interaction with current and future customers. It involves technology to organize, automate and synchronize SALES, SERVICES(postsales) AND MARKETING(presales).
First of all you need to get SAP CRM installed in your system and then you need to get command over Account and Contact Management (Business Partner). The same can be learned using WebUI or GUI. From GUI the transaction launcher is WUI then web page opens up enter your credentials and select Role - Salespro. Open the Account and Contact section and do some R&D and you can learn. But in GUI you need to go to SPRO -> IMG -> Cross Application Components -> SAP Business Partner -> Business Partner -> Basic Settings -> Number Ranges & Groupings -> Define Number Ranges. Here you have defined number range then you need to assign to some group created from SPRO same way. And Finally maintain Business Partner using Tcode - BP.
Then You Learn Organizational Management which allows us to map our marketing, sales, service structure maintaining company's structure including the position and Employees in an Application and assign specific attributes to the otganizational units.
Path: SPRO -> IMG -> CRM -> Master Data -> Organizational Management -> Organizational Model -> Create Org Model/Change org model.
Just Go ahead and with some more R&D in the system and taking of F1 Help of SAP Documentation I think you can easily learn SAP CRM.
Regards,
Piyush -
Creating the bussiness roles for the bussiness partner using Function modul
Hi
How to create the business roles using the function modules for the Business partner.You can also assign the role at the time of creation of the business partner itself. Use the function module BAPI_BUPA_FS_CREATE_FROM_DATA to achieve the same.
If your business partner is already there then you can use the function module BAPI_BUPA_ROLE_ADD.
<b>Reward points if it helps.</b>
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