Device Return and Upgrade Eligibility

I am part of a family plan and I just purchased a new phone from the Verizon website because my line eligible for an upgrade. If I decide to return this phone and go back to my old phone instead of getting replacement now and wait until a later date to upgrade what will happen? Will my line stay on the new contract and not be eligible for an upgrade for two years, or will I go back to my old contract terms and remain eligible for a new device at a discounted price now?

I'm within my 14 days, and the restocking fee isn't a problem, but what happens with my contract and upgrade eligibility?

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End of contract questions (Data plan and upgrade eligibility)

Hi All,
I found another thread also titled "End of contract questions" and it was very helpful but I want to make sure I'm not mistaken in any way. Here's my scenario:
2 Line Plan
ME (primary): 2-year contract, unlimited Data (10/15/10 - 10/15/12)
WIFE: 1-year contract, unlimited data (10/15/10 - 10/15/11)
I signed her up for a 1-year contract on the advice of the Verizon rep that was helping us. It ended up netting an additional cost of $70-100 (I forget exactly) but it was worth it in my opinion because I knew that one of us would be able to get a new phone in 1 year as opposed to 2.
So here are the specific questions:
1. Verizon has done away with 1-year contracts. This means that whenever my wife goes in to renew her contract (and get a new device), she will need to sign a 2 year contract, correct? All further questions will be posed based on a "yes" answer to this one.
2. Assuming she has to sign a 2-year contract, will she still be able to retain her unlimited data plan?
3. Assuming she signs up for a 2-year contract, will she still be able to get "loyalty" pricing or whatever they're calling it now (used to be "new every 2")? Is she even eligible for anything since she's not the primary on the line?
4. In the other thread titled "End of contract questions..." it was mentioned that "The loyalty discount expires 6 months after it becomes available -- so 2 months after your contract ends". Is this correct?
5. Currently, if I go to MyVerizon and hover over the "?" next to my number and "Eligible for a discount" it says: "You are eligible to upgrade with discounted pricing. If you upgrade on or after 6/15/12 you are eligible to receive an additional loyalty discount. " I intend to wait for my line as it still has a year on the contract however when I do the same for my wife's line it says: You are eligible to upgrade with discounted pricing." Does it not mention the Loyalty discount because it's not applicable to a secondary line? Or perhaps because it's implied since she's technically out of her contract period?
I'm trying to make heads or tails of this. At the time, it sounded like a great idea (her on a 1-year, me/primary on a 2-year). I'm hoping it will work out for us so that every year, one of us will be eligible for a new line. I'm only concerned with the unlimited data aspect being that she's going to be going from a 1-year to a 2-year and also the actual loyalty/discount aspect.
Thanks in advance for anyone who helps!!

Leonard1818 wrote:
Hi All,
I found another thread also titled "End of contract questions" and it was very helpful but I want to make sure I'm not mistaken in any way. Here's my scenario:
2 Line Plan
ME (primary): 2-year contract, unlimited Data (10/15/10 - 10/15/12)
WIFE: 1-year contract, unlimited data (10/15/10 - 10/15/11)
I signed her up for a 1-year contract on the advice of the Verizon rep that was helping us. It ended up netting an additional cost of $70-100 (I forget exactly) but it was worth it in my opinion because I knew that one of us would be able to get a new phone in 1 year as opposed to 2.
So here are the specific questions:
1. Verizon has done away with 1-year contracts. This means that whenever my wife goes in to renew her contract (and get a new device), she will need to sign a 2 year contract, correct? All further questions will be posed based on a "yes" answer to this one. Yes, either a 2yr contract or no contract and pay full retail price of the phone.
2. Assuming she has to sign a 2-year contract, will she still be able to retain her unlimited data plan? Yes, if she upgrades from smartphone to smartphone.
3. Assuming she signs up for a 2-year contract, will she still be able to get "loyalty" pricing or whatever they're calling it now (used to be "new every 2")? Is she even eligible for anything since she's not the primary on the line? Not eligible because she is 1)not the primary line and 2)1yr contracts weren't eligible in the first place.
4. In the other thread titled "End of contract questions..." it was mentioned that "The loyalty discount expires 6 months after it becomes available -- so 2 months after your contract ends". Is this correct? Yes.
5. Currently, if I go to MyVerizon and hover over the "?" next to my number and "Eligible for a discount" it says: "You are eligible to upgrade with discounted pricing. If you upgrade on or after 6/15/12 you are eligible to receive an additional loyalty discount. " I intend to wait for my line as it still has a year on the contract however when I do the same for my wife's line it says: You are eligible to upgrade with discounted pricing." Does it not mention the Loyalty discount because it's not applicable to a secondary line? Or perhaps because it's implied since she's technically out of her contract period? See answer to question #3
I'm trying to make heads or tails of this. At the time, it sounded like a great idea (her on a 1-year, me/primary on a 2-year). I'm hoping it will work out for us so that every year, one of us will be eligible for a new line. I'm only concerned with the unlimited data aspect being that she's going to be going from a 1-year to a 2-year and also the actual loyalty/discount aspect.
Thanks in advance for anyone who helps!!

Returns and upgrades

In April, I purchased a 5.5 upgrade after the CS6 announcement and before CS6 general availability. In the original announcement Adobe said the scanned receipts or Amazon confirmations were acceptible forms of proof. There was no distinction between Amazon or Amazon Marketplace.
Like many consumers, I bought a CS upgrade through Amazon because it allows me to easily find product in stock while vendors use Amazon's credit card processing to increase sales but it certainly isn't an auction site. I know the vendor as being a reputable gsa authorized vendor. Now when I went to do the upgrade I was told purchases through Amazon Marketplace are ineligible. I understand future upgrades will be direct from Adobe but I still consider this bait and switch since Adobe only lists about half a dozen authorized resellers. I don't have a problem with the cost of the upgrade but I feel like consumers were played on this one and I will seriously consider competing products where able (and I work with a government procurement division so I will find my satisfaction one way or another).
As I'm still in the 30 day window I will return the product to the vendor.. Since this was an upgrade and now my original licenses has been superceded, what will be the process for rolling those back so I can upgrade again when I get new licenses?

To which version does Firefox return?
* https://support.mozilla.com/kb/Finding+your+Firefox+version
You may also see this if the version doesn't change:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.com/kb/Preferences+are+not+saved
If you use the www.google.com/firefox site as home page that previous Firefox 3 versions use as the home page then you can ignore the message about not using the latest Firefox version on that page. 
Google no longer seems to maintain that page. 
Current Firefox 4+ versions no longer use that Google website as the home page, but use the build-in about:home page as the home page. 
Google assumes that you use an older Firefox version if you still visit that site and warns you that you use an older Firefox version and suggests to update. 
You can use another page as the home page like about:home or www.google.com or www.google.com/ig (iGoogle).

IPad Upgrade Eligibility

I currently own an Verizon iPad and 'might' purchase the iPad 2 sometime in the future. My Verizon account currently says I'm eligible for an 'upgrade', but because the upgrade is tied to my iPad device, I'm not sure what the upgrade option means for me.
Does this mean I'm eligible to 'upgrade' to an iPad 2?? The upgrade issue is even more confusing because when I click on the upgrade options available to me, my account list phones, not the iPad 2. I'm assuming this is because my current iPad has a 'telephone number' attached to the account. Has anyone else received and upgrade eligibility notice for their iPad? If so, what does it mean?

2hamlet2 wrote:
I currently own an Verizon iPad and 'might' purchase the iPad 2 sometime in the future. My Verizon account currently says I'm eligible for an 'upgrade', but because the upgrade is tied to my iPad device, I'm not sure what the upgrade option means for me.
Does this mean I'm eligible to 'upgrade' to an iPad 2?? The upgrade issue is even more confusing because when I click on the upgrade options available to me, my account list phones, not the iPad 2. I'm assuming this is because my current iPad has a 'telephone number' attached to the account. Has anyone else received and upgrade eligibility notice for their iPad? If so, what does it mean?
When your My Verizon website indicates that you are eligible for upgrade, you can upgrade to any device (phone, tablet or broadband device). Please note that the iPad 2 is only sold at full retail price and using your upgrade will not make a difference on the price you pay for it. Additionally, no contract is required for an iPad 2 as you pay full retail price.

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows 8?

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows

Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H.

Since migrating from Windows 7 to Windows 8 and upgrading to iTunes 11, the latter has frozen while syncing my devices, usually while at the "determining apps to sync" stage of the process. If I am attempting to download app updates before attempting to

Since migrating from Windows 7 to Windows 8 and upgrading to iTunes 11, the latter has frozen while syncing my devices, usually while at the “determining apps to sync” stage of the process. If I am attempting to download app updates before attempting to sync, the problem normally occurs at the first “installing app x” stage. In addition, the whole iTunes experience is extremely sluggish and will even freeze while searching for a track. Everything worked fine on Windows 7. So far, I have repaired the program several times and have checked for compatibility issues, but there is no Windows 8 option in the combo box, obtained after right-clicking the icon and selecting Properties/Compatibility. As a result, I am unable to sync my devices. If I uninstall iTunes before re-installing, will this affect my iTunes libraries? Does anyone have any suggestions?

After going by elimination to isolate if the problem was from (1) iTunes app, (2) my computer or (3) my old iPhone 4G, I figured out what my problem was.
1) First I deleted & reinstalled iTunes on my Windows PC without succes, my playlist did not changed on my iPhone.
2) I tested a successful #sync from the iMac at work.
So my conclusion is: The hard drive on my Windows PC is full and that is affecting iTunes SYNC functionalities.
So I'll do a back-up then run a "Clean Install" of my Windows OS, hoping that it will fix my SYNC problems.

Download iOS 8 once to Mac Mini Server and upgrade all iOS devices in the network

Is it possible to download iOS8 only once to the Mac Mini Server and use it to upgrade all eligible iOS devices (iPhones and iPads) in the same LAN?
I tried the following methods and they are just not working:
1. Connect an iPads Mini with Retina Display to the iTunes on Mac. I chose Download Only. Once downloaded the iPad Software Upgrade, I upgraded the connected iPad to iOS8. Then I connect another iPad (used to be on another Mac) to the same iTunes. I had to download iOS 8 again. It's not using the same downloaded iOS 8 file. (I did the same thing for an iPhone. Same result.)
2. I turned on the Caching Service (not Software Upgrade Service, i.e. for Mac Software) on the Mac Mini Server from the Server app. I then repeat step 1 above and got the same result. It seems that the Caching Service does not cache the iOS 8 Software Upgrade like what it does for other apps. (I think I may need to use some Apple Scripts but I have no such experience.)

Yes, it should work that way. However, I was told by an Apple Support that there was a problem and thus Server 3.2.1 was unable to do so.
I paid for Server 4 and it better provides the expected Caching Services for both iOS Software and Mac Software through the iOS and Mac App Stores.

I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light

I have an iphone 4s and upgrade to ios6. It wont connect now after the upgrade to itunes and the itunes doesnt regonize the device. Im so freaking sad. Please somebody give me a fix. Why did I have to upgrade to ios6? Please somebody let me see the light.
I cant even get into itunes because it wont recognize it to do a reboot or a rollback.

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

Having upgraded all my devices to IOS 6, including iPad And upgraded no montan limón no my macbookpro, iCloud seems not to be working as smoothly anymore And some impagos docs have not transferred. Help

Having upgraded all my devices to IOS 6, including iPad And upgraded no montan limón no my macbookpro, iCloud seems not to be working as smoothly anymore And some impagos docs have not transferred. Help

Having upgraded all my devices to IOS 6, including iPad And upgraded no montan limón no my macbookpro, iCloud seems not to be working as smoothly anymore And some impagos docs have not transferred. Help

What About Returning iPad 2 Replace and Upgrading To The New iPad?

I rently got a replace iPad for my iPad 2 cause the glass was broke but now I'm wondering if I could bring the replace iPad 2 back and upgrade to The New iPad and just pay the diffents?

Because they don't do that. Apple exchanged your broken iPad for an identical model for the out-of-warranty replacement price and that's all they'll do for you. If you'd wanted the new iPad, you should have sold your broken iPad 2 for parts and put that money and the replacement cost toward a new iPad. As it is now, your only option is to sell the replacement you received and use that money toward a new iPad.
Regards.
Message was edited by: varjak paw

Device Manager and Desktop Software fail to work after a profile migration

Hi there,
I have just moved in a Windows Domain so I had to change my IP configuration. I have done a moveuser to move my local profile to the domain's profile. My Device Manager and, therefore, desktop software are not responding anymore. I keep receiving a message of ApploaderWEBSL-Upgrade[1].msi missing in the network location.... after a couple of hundreds of cancels, it goes away.
I have tried reinstalling the BB Original CD as an Domain Administrator selecting "4 all users". I have tried downloading the Windows Installer Cleaner. I have also tried to upgrade my device's software directly from the WEB. Finally, I have tried to "promote" my Windows Account as a Domain Admin.... nothing.
The poing is that if i log in as a Domain Admin, my device is automatically recognized by the device manager.... but I can't sink cause it's not my profile...
Everything was working before my domain enrolement and IP changes.... can anyone help me?
Thanks a lot!
Marcos.
Message Edited by mmarin on 02-13-2009 10:44 AM

Hello, The most common thing to do after an update that results in issues is to perform an OS reload. Sometimes, the update processes have errors and such...with a reload often curing the issues. The official methods, which will be controlled as to what exact OS versions you are offered:http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O...The unofficial methods, which are cleaner, and allow you to choose an OS version that perhaps your carrier (or whoever it is controlling your offers) has been slow to approve:http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...http://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/Of course, before you started anything, hopefully you already took a good backup via LINK, a manual copy of your Device Memory to your PC, and full documentation of your configuration (account credentials, added apps, configurations, etc.). Sometimes, restoring from a backup returns to the device the very corruption one needs to eliminate, and reconfiguring from scratch can resolve that. Good luck!

Misleading upgrade eligibility page

Verizon,
Just wanted to let you guys know that you should seriously consider adding some sort of disclaimer to the upgrade eligiblity page. I saw that I was eligible for the early edge upgrade and rushed in today and waited over an hour for my turn....except! It was only to find out the upgrade was to a specific phone, and not any phone of my choice. Had I known there were these restrictions, I would not have wasted over an hour of my time just sitting at Verizon with my mom.
My family has been customers to Verizon for as long as I can remember and these days I no longer have a good reason to stay at Verizon. Everyone tells me to switch to AT&T and I can definitely see that happening soon with all the money and time I have wasted on Verizon.
Please change your upgrade eligibility page so that other people's times aren't wasted like mine. Verizon Wireless Customer Support

I also hope you knew that you'd have to upgrade using Edge which means paying full price for the device. Good luck with your new carrier.

What happened to my upgrade eligibility?

I have a family plan with 3 lines. My droid is my main phone, with two envy 2's as the other two phones. The envy's are eligible for upgrade, but I've only had the droid for 15 months.
As of 2 weeks ago, when I went to my account and looked at my upgrade eligibility, the droid was listed as being not eligible but there was a quick option to take the upgrade from one of the other phones. That option is gone now and I can't do it.
But, with that said, when I hit the button for "upgrade a device" it shows all 3 (droid included) with a picture icon that says "upgrade at discounted price".
So.. can I get a new contract price on this line or not?
If not, do I have to go back to the old way of upgrading the two phones that are eligible, then calling vzw and changing the numbers around..
Thanks..

Mikey151 wrote:
I have a family plan with 3 lines. My droid is my main phone, with two envy 2's as the other two phones. The envy's are eligible for upgrade, but I've only had the droid for 15 months.
As of 2 weeks ago, when I went to my account and looked at my upgrade eligibility, the droid was listed as being not eligible but there was a quick option to take the upgrade from one of the other phones. That option is gone now and I can't do it.
But, with that said, when I hit the button for "upgrade a device" it shows all 3 (droid included) with a picture icon that says "upgrade at discounted price".
So.. can I get a new contract price on this line or not? Your primary line is probably eligible for an "annual upgrade" because it is the primary line on your account and has completed at least 12 months of its contract. If you use the annual upgrade, you will forfeit any New Every 2 credit you are eligible for and may have to pay a $20 fee, but you will be eligible to upgrade at the contract price if you sign a new 2 year agreement. Since the website seems to be telling you two different things, a quick call to CS to double check might be in order. I suspect the "transfer upgrade" option isn't showing because the line is already eligible though.
If not, do I have to go back to the old way of upgrading the two phones that are eligible, then calling vzw and changing the numbers around.. Unless you upgrade through a third party retailer like Amazon or Wirefly that requires you to sign a contract directly with them in addition to your Verizon contract, you will be able to swap your phones around as often as you like. If you want to move around two active phones, you'll need help from CS, just call them from a phone not involved in the swap.
Thanks..

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help?

I got a flashing folder with a question mark. I got a new hard drive and upgraded to 4 gigs and can't open anything or reload the operating system? Help? FYI: I have been using boot camp with windows 7 and started getting a kernal_data_Page_error and it would reboot windows, i was trying to do a chkdsk on the next reboot, but thats when i started getting this issue. I have put in a new hard drive and went from 2 gigs to 4. I can not get the computer to do anything, even the monitor does not show anything now????

Prep your new drive:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs,) then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
After formatting has completed quit DU and return to the installer. Install OS X.

My Ipad mini does not see my printer. my wife's ipad2 does. We both use IOS8 and upgraded at the same time. How can I remedy this?

My Ipad mini does not see my printer. my wife's ipad2 does. We both use IOS8 and upgraded at the same time. How can I remedy this?

OK great info!
I found 2 possible ethernet to USB adapters:
By "Plugable": USB 2.0 to ethernet LAN wired network adapter - seems this will work, but I'll contact Plugable.
2. Apple USB Ethernet Adapter
Easily connect your MacBook Air computer to an Ethernet network with the Apple USB Ethernet Adapter. Small and light, it connects to the USB 2.0 port of your MacBook Air and provides an RJ-45 connector that supports 10/100BASE-T performance. BUT NOT SURE IF THIS WILL WORK ON ANYTHING BUT a MacBook Air…
One person commented:
This little gem used to be the device of choice for adding a second Ethernet interface to a Mac Mini Server and I'd been using one that way for about a year. After doing a software update to 10.6.6 it stopped working. Forewarned is forearmed – it appears that Apple is finally enforcing the MacBook Air system requirement.
Thanks for any additional comments.
Best regards,
Steve Schulte
Sunday 6 January 2013

Device Return and Upgrade Eligibility

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