Did 10.4.9 kill the APC USB recognition?

Strange thing happened. I have a APC Smart UPS 1000 XL. The cool thing is that, it is connected via USB to my server. It is automatically recognised by Energy Saver and one can modify the settings - until 10.4.9.
Although the UPS shows up in System Profiler, I have to disconnect and reconnect the USB cable so that it is recognised in System Preferences.
Has anyone had similar experiences? How have they solved it?
So long
Lane

Although the UPS shows up in System Profiler, I have
to disconnect and reconnect the USB cable so that it
is recognised in System Preferences.
We have seen the same behavior on our Xserve G5 with our APC SmartUPS 750 Rack Mount 1U since 10.4.2 Server, persists through 10.4.8 Server (haven't done the 10.4.9 update yet). We've also got the APC 9618 network management card. Have also seen this behavior on our iMacs 10.4.2 through 10.4.9 (non-server) with their APC BackUPS ES 500 UPS devices.
Has anyone had similar experiences? How have they
solved it?
disconnect and reconnect the USB cable, just as you do.
russ
Xserve G5 2.0 GHz 2 GB RAM Mac OS X (10.4.8) Apple Hardware RAID, ATTO UL4D, Exabyte VXA-2 1x10 1u

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Hi there, I have the same problem on a 27" iMac: when the superdrive is connected to a USB port on the Mac, the USB ports on the keyboard seem to lose all power, even for a USB key.
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Did iTunes 7.0 kill the iPod?

At the prompting of iTunes, I upgraded to 7.0 (tried 7.0.2 also). iTunes no longer recognizes my son's iPod but it still shows up in My Computer. I have tried Apples Support Page-restarted the ipod service, removed iTunes & reinstalled it, emptied the Temp Directory. We plugged in a friend's iPod, and iTunes recognizes it. This evening, I uninstalled the new iTunes & Quicktime and downloaded the 6.0.5 version. All his music is in the iTunes library but it still will not recognize the iPod. Where do I go from here?

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Hey there!
I have a mid-2010 MacBook Pro 6,2 (15" 2,66 GHz i7 4GB RAM) which is in perfect conditions. I use it everyday to study and play the X-Plane simulator, basically, so it has never fallen nor taken any damage. Last week, all of the sudden, the USB port located closest to the screen stopped working. I've spent several hours trying to figure out what the problem is (tried the SMC and NVRAM reset more than once) but all I got was this log from USB Prober:
Feb 12 21:46:26.196 [2]
BRCM2070 Hub[0xffffff800bcc0c00]::DeviceRequest _DeviceRequestWithTimeout runAction() failed (0xe00002ed)
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I'm afraid that my way and Tom's way of perceiving your question are quite different. It would be confusing to have two people dragging you into different realms of troubleshooting, so I will leave this question for you and Tom to work out. To many cooks spoil the broth.
Below is my treatise on trying to fix slow computers:
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
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    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

Only AT&T Could Kill the iPhone Experience

Ever since I saw the demonstration of the iPhone, I thought it was going to be the coolest phone the mobile industry has ever seen. In the months that followed, all the information and videos that have trickled out of Cupertino has reinforced this notion. The hype surrounding the iPhone has grown to monumental proportions. The reviews that I've been reading in the newspapers and magazines have relayed that the actual iPhone experience lives up to just about all of the hype.
I've been an AT&T or Cingular customer for just about 10 years now. When I've talked to friends and family about the iPhone, one consistent feeling that I've had is the ONLY thing that will KILL the iPhone experience is AT&T.
For me, that is coming true. I have this beautifully engineered piece of hardware sitting on my desk plugged into the USB port on my Core Duo Macbook Pro. I'm staring at iTunes 7.3 and the "Your activation requires additional time to complete" screen. The same screen that has graced the face of my MacBook Pro since about 8:30PM EST.
After getting this message, I called AT&T. I spoke with a customer service representative who told me that everything with the account was correct. My new iPhone had replaced the Treo 650 I was using previously. The MediaNET data package I had subscribed to was dropped in favor of the iPhone data plan.
I checked my Treo 650 at about 9:30 PM and it was no longer registering on the AT&T network.
At about 11:15PM EST, I decided to give AT&T another call. After my call was dropped by the IVR (I was on a land line), I finally got to speak with a customer service representative who asked me if I would mind holding while I was transferred to another group of individuals who could look deeper into my activation problems. After waiting on hold for thirty minutes, I decided to hang up and go to bed.
Here it is Saturday morning at 10:20AM EST. I've been on the phone with AT&T for 28 minutes - waiting for the "Activation Support Group". I've been told that activation can take up to twenty-four hours to complete. I find this unacceptable. When I relayed this to the CSR, she politely apologized for the inconvenience and tried to comfort me (I guess that was her goal) by saying that a large number of people are in the same boat. I was told that there are "millions" of people trying to activate their phone and it just takes time.
Macbook Pro Core Duo Mac OS X (10.4.10)
Macbook Pro Core Duo 2.16Ghz Mac OS X (10.4.6)

This is soooo ridiculous - you have to laugh otherwise you'll cry. Don't bother buying an iPhone now, wait a week. You can't do anything with it until AT&T catches up on activation.
I posted this in the AT&T apple forum but I'll post here too, just for the record:
Activation with an Old AT&T Wireless (not Cingular)
Yes. I am one of those unfortunate loyal customers too.
I have made 5 calls so far.
Once last night to find out that the department I needed to 'fix' my account is shut for the evening and will re-open tomorrow at 7am.
Second at 8:30a to find out that the 'Conversions' department I needed to 'fix' my account opens at 9a.
Third at 9am to get my old AT&T rate plan changed. Only to find out later on-line that the customer service rep changed it to a $59.99 950 minute non-iPhone plan.
Fourth, to get my rate plan changed to a $59.99 iPhone plan. The lady did not know how to do it and was going to transfer me to the 'Sync' department but dropped the call.
Fifth, call again. Lady took my IMEI and ICCID numbers, set me up with a $59.99 iPhone (at last!). Now I am waiting for the Sync department to reset my device so I can go through activation again.
Apparently its a 12-24 hours wait because AT&T was 'surprised' by the volume of iPhone purchases and I am waiting in-line behind people to be reset by the Sync department from last night.
The iPhone is a beautiful device, its only flaw is AT&T.
MacBook, Powerbook 12, Cube, iPods, iPhone (almost) Mac OS X (10.4.10)

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless.

The iOS 6.01 killed the Apple SD reader on my IPad 3 (purchased new in May). What gives Apple? Support phone call useless. iOS installed today November 3 and dialog box came up say device no longer supported.
It's an Apple SD card reader (purchased the same week in Syracuse,NY) and it worked fine yesterday after part one of a Day of the Dead shoot in central Mexico.
As a professional journalist I traveled with the iPad and a Nikon D80 and lenses and flash. My MacBook would be addded weight so this application (the iPad) fits the bill.
I was in Paris for a month in October and shot thousands of photos. Often did not have wireless and used the iPad as a photo safe to store the photos.
Back in the Paris apartment the Photostream worked great.
So what gives Apple...I upgrade my Ipad 1 for an Ipad 3 and now it's useless in this application and the new iOS. Was there any warning or information that this would happen? Or did you test the iOs on the iPad 4? Afterall the iPad 3 is, what 5 months old?
But, and a big BUT Apple, I can buy an iPad 4 and use the thunderbolt SD card reader. Is this how you become a world class company???
Our next Apple purchase is not going to be that...was going to be an Ipad mini for my wife to use on the road in her job. She travels giving anesthesia.
We are an Apple family....My first Apple was an Apple II and had a Newtown (that still works).
And we now have an iPhone, 2 MacBookPros, 2 Apple TVs.
My other computer is an old PC that works with my professional weather station and also interfaces with my ham radio. While I dislike the stability of Windows the system allows me to tinker and work with other devices.
How can Apple not recognize that folks do want to do thing the way they have been and also abandon DVD/CD drives from computers yet at the same time Apple will sell you its own DVD/CD drive.
I have always loved my early AppleII but had to abandon it for writing and editing (early photo editing and design was still a dream then) because most companies "did not support Apple," I was told by corporate IT people. So a love hate period of using PCs.
Now Apple does not support users but it will sell us the latest gadget. This is stupid marketing and wrong consumption by America.
I don't want to trust the Cloud for everything and want the ability to edit and stroe photos with ease and not always reply on wi-fi.
Maybe I should shell out $69 for tech support.

Hey wmhwilson,
first of all you are not addressing apple in these forums. We are all just users like you trying to help eachother out. I can almost guarantee they didn't pull the support for the card reader from ipad 3. As i have a nikon camera and d5000 and a card reader running on ipad 3 and i just did a import from the sd card after I read your comments. It could be a bug within your ipad. Try restarting the ipad, if you have everything back up to icloud do a full reset then restore from icloud.
Second, going off on a tangent about apple and their business practices, in support forums which are user based, really wont get you much help. We come here to help people like you and there are way to many folks who go out venting and we all heard it before and kinda getting bit tired off it.
Third, before doing proper diagnostics, rebooting, restoring ipad, using different SD card, try using usb connector directy to the camera, don't assume that apple pulled the plug on it. It could be a bug that slipped through testing however I highly doubt it since its working for me.
So try rebooting, restoring ipad from icloud (if you have back up), try inserting a different SD card. Since you are photographer you must have more then one. Try using the other connector that comes with camera kit.

TM kills the finder?

Hi
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Hi
Everytime i try to activate TM it kills the finder and all disks will dissapear until i turn TM off? I am on an G5 with 10.5.2 and i try to use TM with an usb 2.0 drive. It did work with 10.5.1? Anyone else experienced this problem?

Why it is taking too much time to kill the process?

Hi All,
Today,one of my user ran the calc script and the process is taking too much time, then i kill the process. I am wondering about one thing here even it is taking too long to kill the process, generally it will not take more than 2 sec. I did this through EAS.
After that I ran Maxl statement
alter system kill request 552599515;
there is no use at all.
Please reply if you have any solutions to kill this process.
Thanks in advance.
Ram.

Hi Ram,
1. Firstly, How much time does your calculation scripts normally run.
2. While it was running, you can go to the logs and monitor where exactly the script is taking time .
3. Sometimes, it does take time to cancel a transaction ( as it might be in between).
4. Maxl is always good to kill ,as you did . It should be succesful . Check the logs what it says ,and also the "sessions" which might say "terminating" and finish it off.
5. If nothing works ,and in the worst case scenarion , if its taking time without doing anything. Then log off all the users and stop the databas and start it .
6. Do log off all the users, so that you dont corrupt any filter related sec file.
Be very careful , if its production ( and I assume you have latest backups)
Sandeep Reddy Enti
HCC
http://hyperionconsultancy.com/

Ipod Touch 3rd gen not chargin anywhere else that it isn't my macbook pro and only works on one of the USB ports the other one doesnt recognize it... I use the same USB cord to charge it on the wall for some time now it wont even charge on the wall

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- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

How do I use a newer kernel in the netinstall USB image

Hi,
trying to install Arch onto my laptop. My laptop is a Acer 1410 and it seems to have a new wireless card. dmesg | grep firmware shows something like iwlwifi-1000-2.ucode firmware file req failed: -2
The problem is I can only find iwlwifi-1000-3.ucode on intel's website. So I assume a newer kernel will help. Replacing the kernel on the live USB with vmlinuz-2.6.31-17-generic copied from by ubuntu install makes it not able to boot.
Thanks

The error message means that the firmware is not installed. Did you actually try the 1000-3.ucode before assuming you need a new kernel?
Also, there are various places where you could get an older firmware package, if you really need the 1000-2 version. Have a look at the wiki's Downgrade page for details.

16 channels of data at 30kHz on the NI USB-6259 - is it possible?

Hello -- I would like to use the NI USB-6259 for electrophysiology. My application requires 16 channels of analog input digitized at 30kHz. This should be possible, as the listed aggregate digitization rate is 1MS/s. I've however run into several problems, all of which I believe may deal with how memory is handled in LabView (or maybe I'm just programming it wrong).
First off, if I pull in continuous voltage input using the DAQ assistant (DAQA) from anywhere from 5k to 30k samples at a time -- without any visualization -- things run alright. I record the data in binary format (TDMS) using the "Write to Measurement File (WTMF)" routine. However, I notice that the RAM used by LabView creeps up at a steady pace, roughly a megabyte every several seconds. This makes long-term recording unfeasible. Is there any way to avoid this? Basically I just have the DAQA and WTMF in a while loop that was automatically created when I set the acquisition mode to continuous.
Secondly, I would like to be able to visualize my data as I record it. If I set up 16 graphs -- one for each signal -- I need to raise the "Samples to Read" (STR) to 30k to ensure that the "Attempted to read samples that are no longer available" error [-200279]. This is annoying, as it makes the display look jerky, but is probably livable.
Now if I choose to display data in 16 charts rather than graphs (charts, as defined in LabView, display a bit of cumulative data along with the real-time signal), the amount of RAM used by LabView increases by several megabytes a second, regardless of whether or not I'm saving the data. After a short time, I get an "out of memory error".
Ideally I would like to be able to display 16 channels of 30kHz analog voltage data and save the data. As you see I'm having some level of trouble doing either of these things. Bare minimum requirements for my application would be to pull in the data with an STR of 30k, visualize the data in graphs, and save the data. Should this be possible in LabView 8.6 or 2009 (I use 8.6, but have tried these steps on the trial version of 2009 as well)? Even better, I would like to use an STR closer to 5k, and display the data in charts as it's saved. Should this be possible?
I'm using a reasonably powerful machine -- 32-bit Windows 7 with 3.24 gigs RAM, 2.4 GHz quad-core, etc.
Thanks

Hello!
I will admit right now that I can't stand any of the "assistants" and never use them. I don't like to have any part of my code invisible from me. Therefore, looking at your code gave me a headache. :-)
So, what I did is rewrite your code using the DAQ functions (basically what you'd see if you selected "Open Front Panel" on the DAQ assistant icon). You can go in and put the DAQ assistant back in if you so desire. This is just to give you an idea of the approach you should take. I'm grabbing 15000 points per loop iteration, just because I happen to like 500msec loop rates. You can tailor this number to your needs.
I have two parallel loops -- one collects the data and the other displays it on the front panel and writes it to a file. (I used the "Write waveform to file" function -- you can put your assistant back in there instead if you like.) The data is passed from the DAQ loop to the display loop using a queue. I use the "index array" function to select out the individual channels of data for display. I show 3 channels here, but you can easily expand that to accommodate all 16. You can also add your filtering, etc.
I am using a notifier to stop the two loops with a single button, or in case of an error. If "stop" is pressed, or an error occurs in the DAQ loop, a "T" value is sent to the notifier in the display loop (and that "T" value is used to stop the DAQ loop as well). That will cause the display loop to receive a "T" value, which will cause it to stop.
I don't have a 6259 on hand, so I simulated one in MAX. I didn't have a problem with the processor running at 100% -- on my clunky old laptop here, the processor typically showed ~40-50% usage.
I've added comments to the code to help you understand what I'm doing here. I hope this helps!
d
P.S. I have a question...how are you currently stopping your loop? You have "continuous samples" selected, and no stop button.
Message Edited by DianeS on 12-30-2009 07:28 PM
Attachments:
16 channel waveform display and write.vi ‏31 KB

HT4097 In regards to the above. I go all the way through, even to the point of downloading the restore. It completes the downloand and I get an error stating the download software is corrupt try again. I did this 5 times with the same result. Can anyo

My wife has an iPad 2. She recently tried to update the OS via wireless internet. The system became totally unresponsive. I finally got the apple logo to come up on the screen, but nothing else. I went online and found out that I could possible restore the system to the original factory settings. I held down the home button and plugged in the USB cable which was connected to my iMac. I went through the restore download to restore the system to factory setting. After the download was complete I ge the following error iPad Software download is corrupt. Disconnect and try again. I did this 6 times with the same result each time. I ensured the iMac was running the latest version of iTunes. I really need some help with this.....can anyone help me please!

Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry.

How do you set up the stupid USB modem to send faxes?

Just bought the stupid USB modem because my new G5 is so new and improved that it doesn't have a modem like my old G4. Naturally I was so pleased to spend extra money that I hastened to order a brand new USB modem from Apple. Aren't they smart? Eliminate minor product features and then sell them separately to gullible users.
Well Apple's even smarter than I thought, because not only did they not include the modem on the new G5, the 'manual' doesn't actually tell you how to use it to send faxes. That guarantees you'll go to their website and maybe even buy more stuff.
So, has anybody out there actually figured out how to make an Apple product work in spite of itself, or do I have to go to my local business store and buy a fax machine?
PowerBook G5 Mac OS X (10.4.5)

Yes, I did what the manual said
When I phone my fax line, I hear the fax squeal produced by the Mac, so I could get incoming faxes, but the modem isn't recognized as a printer so I can't send out faxes. Manual explains how to dial out, but seems to be talking about how to connnect to the Internet with a dial-up modem.
Since you don't say what specific problem you are
having,
Have you gone to System Preferences > Print & Faxing
Faxing> Set Up Fax Modem yet?
Have you looked at "Mac OS Help" type Fax in search
box - lots of info there.
Hope this helps

Did 10.4.9 kill the APC USB recognition?

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