Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?
I thought I read that anyone who bought a new iDevice on or after Oct. 1, 2014 could get the iLife and iWork apps for free on their iDevice and the same Mac applications would be free for any Mac with the same iCloud account. I purchased an iPad Air in January and got those apps for free on it, but when I bought a used Mac locally I can't get any of those apps for free? If it is possible to get those iLife and iWork apps on my Mac that way please tell me.
Didn't Apple say that those who bought a new iDevice after October 1, 2013 could also get iWork and iLife for free on Mac?
No, they said if you bought a new iOS device on or after September 1, 2013, the iOS versions would be free. And if you purchased a new Mac on or after October 1, 2013, the Mac OS versions would be free. The Mac & iOS iWork & iLife apps are separate applications for two different operating systems. Unless you purchased a new Mac after October 1, 2013, you will have to purchase them for your used Mac.
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I bought iTunes Match; nonetheless, on iTunes Radio I routinely get ads. Apple says that with iTunes Match one should not get ads. Whaddup?
Requiring Match to be switched on, even though we have paid, to get ad free Radio can be costly. Why?
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Hello all, I bouhgt a TV serial using my apple tv2 and my Apple ID information: all good. But then I got an e-mail from Apple saying that an "unknown" user downloaded content using my apple ID. Nobody stoled anything. How do I get my particular apple TV2 to recognize my apple ID account so it knows it is me who is buying. Thank you so much.
Dear AC,
Thank you so, so much for this answer. I did go into my Apple ID account through iTunes store and associated my devices to my Apple ID account. I did this by working on my computers (a mac mini and a mac air) and my two devices (iPhone and iPad). Thus there is a statemente saying "4 devices are associated with this apple ID and can download your purchases from iTunes in the iCloud". So whenever I use them to purchase anything, iCloud knows it is me through my devices so I do not get no e-mail warming me my account might be being used by a stranger.
So, how do I associate my apple Tv2 to my apple ID account? I went to its settings and could not find any way of doing it. Can you continue helpling me? Please.
Thank you so so much -
I've just received an email from 'Apple' saying that my apple id was used to sign into iCloud on an iphone 5S. I have an iphone 4. It then asks that I 'click here' to confirm my details and change my password. How do I tell if the email is genuine?
Apple will not ask you to click a link in an email. They may tell you to log in to your account to reset your password. Go to https://appleid.apple.com and log in if you ever want to change any information in your profile (or your password). And do not click the link I just posted; instead enter it into a browser.
You can verify the devices assigned to your account by going to https://icloud.com/find (again, don't click it), where you can see a list of devices registered to your Apple ID.
As a general rule, you should never click a link in an email or forum post without verifying it first. You can see where it goes without clicking it in most email programs and browsers by hovering your mouse pointer over it. On an iPhone you can check where it goes by holding your finger on the link (rather than just tapping it). -
I have had to restore my Ipod Touch and now I can't connect to anything on it. When it asks for my Apple ID it comes up with an error message and says that it can't connect to the server. I have checked my WiFi connection and its connected.
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
-Griff W. -
I would like to send an e-mail to apple saying that i cannot remember my security questions's answers. i just wanted to buy James Arthur's album to put on my sisters ipod and i could not remember the security questions's answers
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Does anyone know how to fix this problem without disabling my printer. It's very frustrating. It's either I have my iPad or my printer. iTunes likes to play with the ports on my computer thereby causing a conflict with my printer drivers. Apple should fix this problem, I'm so annoyed.
When this problem first happened, I searched for threads and found a few. See be;ow links:
http://support.apple.com/kb/TS1502
Apple say that its a driver problem, but I've never had this problem before so I am not convinced. Another thread, which I can't seem to find, suggests that it is an apple problem - itunes plays with the ports on the company causing conflicts with existing drivers. I isolated the conflict to my new Samsung printer. I uninstalled the Samsung printer driver and then can successfully connect my ipad without the blue screen appearing.
It's not a windows problem. Windows is working fine. Only happens when Ipad is connected. Actually, this first happened after I installed the new version of itunes. I reget installing the new itunes version, but don't know how to reinstall the previous itunes version. -
On my new ipod touch 5g is imovie ,iphoto not installed or free on the appstore while apple says that it is normally installed on the new ipod touches what can I do?
The do not cme preinstaled but can be purchased at no cost if you meet these requirements
GarageBand is free on the App Store for all iOS 7 compatible devices; additional GarageBand instruments and sounds are available with an in-app purchase. iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated on or after September 1, 2013. See www.apple.com/ios/whats-new/ for iOS 7 compatible devices. Downloading apps requires an Apple ID.
copied from http://www.apple.com/ipod-touch/specs.html
Just go to the App Store and find the apps. They should say free . Just tap to install -
Why does Apple say that I`m using 5 computers whilst I only have two?
Hello! I`ve got a problem with iTunes. I usually use iTunes on my MacBook Pro. Today I installed it on my PC and entered my Apple ID. After that I got a message from Apple saying that I am using 5! computer - and I sure am not as I only have two ( My XP laptop has given up a long time ago - it doesn`t exist anymore. Got no iPhone, no iPad either). Can anyone tell me what`s going wrong here?
Some of your computers may have been (or still may be) using multiple authorisations.
Perhaps try doing a "Deauthorise all" and then reauthorise the computers you still have access to? (That should get you back down to 2 authorisations.) See the following document for instructions:
iTunes Store: About authorization and deauthorization -
I'd try to register my macbook pro but Apple says that It is already registered.
I'd try to register my macbook pro but Apple says that It is already registered.
Typically your Mac gets registered automaticlly when you set it up as a new machine.
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do
My Support Profile https://idmsa.apple.com/
If your mac is not listed in the devices than you can add it. -
i am try to use my itunes which i have not used in a while trying to do all the upgrades. i have an older macbook but i cant download anything. so is apple saying that i will not be able to connect my iphone to macbook ever unless i get a new laptop?
Your MacBook is compatible with Mac OS X 10.6.8, which is the minimum required to install the current version of iTunes and sync devices running iOS 7. It doesn't need to be compatible with Lion, Mountain Lion, or Mavericks.
(101906) -
Mountain Lion fails to install saying it cannot create the recovery; I had a similar problem with Lion and the Apple Store that helped me resolve it gave me an installable version of Mountain Lion on a flash drive for my inconvenience....is there some trick I am missing or do I need to make an appointment with a genius...
I have the MacIntosh volume and the Boot Camp partition only. I know that when I installed Lion, I had to go through a whole back-up and recovery of Windows and then re-format the drive.
The tech at the Apple Store had a previous life as a MSCE and was very helpful. I believe he even said that I should not have htis problem with Mountain Lion which is why they gave me the flash with it onboard. I was in the process of starting a new job when I went to Lion, so I have waited to do this next and probably last upgrade to this old MBP since I doubt Apple will support this MBP in Maverick.
I do not have another installation, so that is not an option. I will try to create an external, I have plenty of hard drives around and see if I can get it done that way. It might take me a week or two to get back to it, but I will comment back upon completion of that effort. Thanks for your help....Dave Iverson -
how do I get a licence for Photo shop which ran out (they didn't tell me that when I bought the MacBook Pro - I get error 150/30?
Download Adobe's License Repair Tool: Error "Licensing has stopped working" | Mac OS
Additional information you may find useful: http://blog.erikphansen.com/adobe-cs4-error-15030-aka-i-hate-adobe-reason-34/ -
I have reset my Apple ID & Password but I still cannot access the music I purchased using another computer, ID & PW. It keeps saying that my computer is not authorize to play the songs. I have tried everything and nothing seems to work. Help!
iPod touches or any iDevices from Apple sync only to one computer. If you sync to a different computer, all your music will be replace with the music from the new computer's iTunes. If the music were purchased from iTunes, you can re-download them again otherwise the music on iPod touch will be deleted. Do you have iTunes backup?
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I ordered my macbook pro online along with the apple care but apple says that the care will not be phyically sent. What does this mean? Is there something I need to do?
Since you're ordering both the computer & AppleCare directly from Apple, Apple Care will automatically be registerd. Thus, nothing for you to do other than enjoy your computer.
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