Difference between service order SM01, SM02, and SM03

Can someone tell what is the need to have different Service Order types SM01, SM02 and SM03 or in a nut shell what is the difference between these order types. Kindly explain with example.
Thank you.

Hi,
In cs there below three service order types,this diffrenet orders are used in diffrant CS scenario's,for each of service order, u can configure diffrent features such as
SM01 - Is basically used when your service order does not carry revenue, say itis used in AMC orders
SM02 - Is basically used when your service order having revenue
SM03 - this order type basically used in REFURBISHMENT or in Return and repairs scenario.
In addition to the business reasons for configuring several order types, there are also technical controls which depend on the order type and may require the creation of different order types.
The following technical controls depend on the order type:
Number ranges
Settlement proposal or account assignment rule
Default values for controlkey
Permitted maintenanceactivity types and default values
Permitted order types for each maintenance planning plant
Increment when assigning the operation numbers
Costing parameters
Residence period of the order after completion (residence time)
Default values for the confirmation process
Presetting for the referenceobject screen
Budget profile
Kapil
Edited by: Kapildev Farakte on Jan 19, 2010 2:39 PM

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