Difference between timestamps and then an avg of all

ok I have 3 columns
ID, callstart, callend
in the callsession table
and I need to take the difference of the timestamps in callstart and callend in the form: 'mm/dd/yyyy hh:mi:ss AM' and at the bottom of the sheet I want to take an average and a total of all time differences.
some of the calls are in PM so I don't know how I should proceed.
please help if possible( i don't have permission to create views or tables...read-only access)

Try:
COMP AVG LABEL 'AVG Time' OF time_diff ON REPORT
BREAK ON REPORT
Select ID, callstart, callend, (callend-callstart) time_diff
  From callsession;

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