Different item recieved and open box

I just shopped for a new Galaxy Alpha phone on bestbuy.com. I purchased the G850m unlocked version. There were cheaper options on ebay which sell the G850A AT&T version new in box opened to unlock. Just to be safer I chose to go with bestbuy. Today i recieved my package I was very excited I opened the box and I found an AT&T G850A phone with the seal broken. I don`t think it is a mistake because they opened the box and took out the At&t sim card and probably unlock the phone. My guess is G850M was out of stock so they decided to unlock and send me an ATT version but if I wanted that way i could have purchased on Ebay at a cheaper price. Anyway, I know I can go to store get a full refund for it but it is just inconvenience. I already purchased a case for it. I used my AMEX $25 cash back for this purchase. I waited couple days for my phone and I am switching carriers. Not to loose my number I had to pay another month to my old carrier. I am even too busy to go to store for the next 2 days. I can`t understand bestbuy shipping a different item and open box. This is a behaviour I might expect from a small ebay seller but not from Bestbuy. I would prefer that they informed me that it is out of stock instead of trying this. I certainly got financial loss from this and time loss. To minimize my loss IS there a way that Bestbuy can ship me the correct phone with overnight shipment immediately?

Another update. This get more and more frustrating: Talked to store manager on the phone. She tried to convince me that they are the same of for 10 minutes without listening me. Finally I was able to say couple words and told her they are not, they have different processor, different 4G LTE bands, different software, different speaker. She said even I exchage I will get the wrong phone again becasue the SKU tied to G850M is actually shows up as G850A in their system. Advised me to call customer service. Called customer service. Even though I said I got it from the BLack Friday dela she offered to return for a refund and reorder the correct item couple times. i dont get this anyway after anoter 10 mintues I was able to convince her to connect me some who had expertise on phone. ( or I thought I did) She transferred me to another rep. She didn`t know much about phones so I tried to explain the codes refers to different specs. She told me that they have a G850H over there that she can send me. Finally after some back and forth she agreed to check if they have the G850M in stock or not. Please help. At least contact me to some one who knows the phones that you carry and can check whether you have the G850M version in stock or not. That is the only answer I need. Just give me G850M if you have in stock if not tell me that you dont have it.

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ECC6 - Line item display and Open item management Questions.

Hi All,
For SAP ECC6, although I do not maintain line item display and open item management for Recon GL (for Debtor), I still can use FAGLB03 to view the GL balances and even Drill down to line item level by double click the value from FAGLB03 until line item level.
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Could anyone confirm whether my assumption below, true?
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3) BSAS will only have data, after clearing was carried out ... move from BSIS to BSAS.
In ECC 6
4) FAGLB03 can drill down to line item level, although the GL (Tcode: FS00) was NOT set open item management and line item display is because from FAGLB03 when drill down to line item level, it actually extract data from BSEG, right?
Additionally, we can use FBL3N to check the line item data for NON line item display GL as well.
In SAP R/3 4.7, if not mistaken, if the GL is NOT line item display and open item management, we cannot drill down the line item reading and CANNOT use FBL3N to check the line item data.
Kindly advise on these.
Thanks.
sbmel

1) If Line item display (Tcode: FS00) is ON, then the data will be stored at table: BSIS
BSIS is an open items table. You can see all GL open items there. GL's which are not open item managed can't go here
2) If NO open item management, then there should be no data to be stored at table BSAS for thaty particular GL account
Yes. Your understanding is correct
3) BSAS will only have data, after clearing was carried out ... move from BSIS to BSAS.
Yes. In case of partial clearing data will be there in both the tables BSIS & BSAS
4) FAGLB03 can drill down to line item level, although the GL (Tcode: FS00) was NOT set open item management and line item display is because from FAGLB03 when drill down to line item level, it actually extract data from BSEG, right?
These are New GL reports and report is based on document split object. if your document split is active at segment level then you can see line item report at segment level using FAGLL03. These reports has no link to FS00 settings.
Hope this helps

Issues @ Tropicare, FL store and Open box inventory not found in store but on website

I went to the Tropicare, FL Best buy store on 3/2/15 to a Vizio 65' TV that I had seen as an open box item last week on the best buy website. I originally went on Sunday 3/1 to buy this model from the Florida city store but by the time I got there it had been sold and removed from the website. So when I get to the Tropicare, FL store on 3/2 and show the rep the Open-Box ID: 200002100650426. They tell me they cannot find any such listing. I told them to check another Open-Box ID: 200002100650349 for the same item. I figured since they have the item listed twice on the website both as Geek squad certified that there should be 1 available. They could not find that product either. I pulled up the information on my phone to show the rep. He proceeds to tell me they don't use the website to track inventory and that it takes awhile for the website to update. I found this odd since the other stores I went to on Sunday 3/1 when I had gotten to the stores the items were sold and the items were removed from the website. So I had the rep call another store to see if the last TV only my list was available. They told me it was not, so I checked the website and it was gone. I showed the rep this and they blew me off once again stating they don't check inventory via the website. I told him I find it odd that best buy wouldn't track inventory via there website. He proceeds to show me more expensive options. At this point I was tried of running around south Florida trying to find the Vizio model I wanted. I purchased a LG 65' for $799 which was from the weekly ad. But I wanted to know what the policy was regarding open box items, inventory levels, and availability.
I still would like to buy the VIZIO - Open Box - 65" Class (64.5" Diag.) - LED - 1080p - Smart - HDTV - Black Model: D650I-C3 SKU: 1078018 Open-Box ID: 200002100650426 or Open-Box ID: 200002100650349. As of 3/3 the items are still on the best buy website listing them available for purchase. I would like to buy this item and return the LG I bought yesterday since it is the TV I wanted. BUt i'm afraid I'll run into he same situation of them not "finding" either of the items in there store in stock.
Any assistance or clarification would be greatly appreciated.
Thank you,
Omar

Hello Omar,
Finding open-box items in fantastic condition is always an exciting purchase! To find that not only one, but two open-box items listed at the same store weren't available would be quite disappointing. I am truly sorry for any frustration that this may have caused you.
With that said, I was able to locate the open-box items in our system, and they would appear to currently be in stock. However, it seems that these items are reserved to fulfill orders that have already been placed. With that said, the store should be responsible for updating their open-box inventory to correctly reflect open-box items available. As you seemed to experience, these inventories can change instantaneously, so stores should be vigilant with these updates.
I apologize for any disappointment that this may cause you. Please know that I am reaching out to the Tropicaire, FL store to ensure they are updating their open-box inventory appropriately. If you should need any further assistance, please let me know.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
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Now client needs the special fields in Open Item
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Hi,
For example if u see FBL3N there is no vendor name and number details. When u add those to the special fields then u can get that display also.
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Hi Experts,
A customer has 2 materials one is third party mat(TAS),Second one is normal mat(TAN)..These both items entered in one sales order and his requirement is he wanted in single invoice with out splitting? How can we do this?
Is it possible then how.of not then why not?
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Rohit,
Very Interesting scenario, it can be made possible.
But first let me tell you both the process, to convince my solution.
a. TAS item category is used in third party scenario. wherein delivery will happen from third party vendor. Invoicing will be addressed to us by the vendor using which we will invoice the customer.
This is order relavent Billing process.
b. TAN item category is used in standard process wherein delivery and invoicing takes place. This is delivery relvant billing process
Both are totally different, but if you insist you please contact your ABAPER to get a customised invoice.
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Same folder on two drives, both have different item amounts and sizes...

Here is a screenshot. Left is the PowerBook drive, right is the external drive.
http://img1.pic-host.net/img1/u/080107/d44c968e02.png
This shot was taken minutes after the folder finished copying. Why is the folder on the external drive larger in size and have more items? Both drives have the same format, Mac Journaled.

allocation size would be larger on a bigger capacity hard drive.

Ordered G850M GOLD, received an open-box G850A GOLD

Hi I ordered Galaxy Alpha G850M GOLD unlocked, but it turns out received one open-box G850A GOLD ATT version. Is it a problem? Item link: http://www.bestbuy.com/site/samsung-galaxy-alpha-4g-cell-phone-unlocked-gold/9783414.p?id=1219435649648&skuId=9783414 ThanksCzpiaor

just experieneced the exact same issue. http://forums.bestbuy.com/t5/BestBuy-com/Different-item-recieved-and-open-box/td-p/921503 ATT version has different processor. Many people says 850M give more battery life and faster.ATT version has a different speaker. 850M has a louder speaker and people really like it.ATT version has the ATT software that you cannot uninstall. There are many people thinks it is laggy.ATT version you can not root. ATT version gold is available for $229 new unlocked on E-bay BAsed on this research I decided to pay more and get g850M. I am trying to find out if they even have any 850Ms in hand. I still can`t understand how bestbuy advertises brand new phone and ships an open box.

Finding Open Box items

I know this has probably been asked before but since the term "open box" can refer to many different subjects I didn't want to sniff through 20 pages of results to see if I can narrow down an answer. I just wanted to know if there is any way to see what items my local Best Buy has on Open Box status, or do I just have to call/walk in to see this? It would be nice to find out on the web if there is an item that is Open Box, and I can just drive over on my lunch break to see if it's still available. Thanks.

Sometimes they put them up on the Best Buy website on the store's particular page with a link to some open box items the store has but I've only seen that twice and it's a recent development that nobody seems to be utilizing.

Re: Open box deal was not as much of a deal as we were told

I just purchased a Lenovo Yoga2 Open box. The people at the store were completely uninformed about the item. They said it was a returned item and in original condition. When I pointed out some scratches on the laptop and onthe mouse pad, they said that is the reason that the item was marked down, but everything else was supposedly in original condition.
They assured me that it was returned within 15 days and that they do a system reboot before offering it to customers again. I repeatedly asked if this was a floor model and they kept reassuring me that it wasn't. AFTER I paid, they told me, that there was no guarantee that it was not a floor model. I asked for the rating of the model, they didn't give it to me.
The best buy open box policy states:
"Examples of missing parts are power cords, software, manuals, cables, batteries, remote controls, etc. All open box items are certified to function, but missing parts may be required for full function. If the missing item or items impact full function, the condition rating will be "fair.""
At this point, I want to know if this item adheres to your open box policy or not. If not, I want to be sure, so I can return it.
They were not willing to discount the laptop for the scratches, any more. After I decided to purchae the marked down device, the sales person hnds me the laptop and sais, thank you. I look at him, confused and ask for the box. He said open box means it doesn't have a box. I asked for all the original accessories and he assured me that the new laptops come with nothing but the charger and the laptop. No paperwork, NOTHING.
I'm not happy with this purchase. I got it because If figured I have a few days to change my mind. But the Best Buy open box policy states that items come with their original contents. This laptop DOES NOT!

If you are within the return period, return it.
Floor and display models fall under the open box policy.
The policy does not state that all original contents (It sounds like the representative may have, but that's a different story) are present. The policy you pasted yourself even discusses the possibility of missing parts, even parts that could reduce functionality of the unit. Typically, on an item that is open-box, there is (should be) a sticker/tag on it that denotes it as Open Box and lists (should list) any missing items.
Also, not sure if it's posted in store or on the receipt or anywhere, but this (http://www.bestbuy.com/site/olspage.jsp?id=pcat17301&type=page) states that.. "Open box items are tested to function properly, but may be missing parts and/or have cosmetic damages "
But yeah.. your choices will probably be to 1) return it to the store and get a refund or 2) decide the reduced price you paid was worth the cosmetic damage and any missing accessories and keep the laptop.

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Thanks for your answer.
I create two new item categories : ZTN1 copy of TAN and ZTNN Copy of TANN.
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I am using Windows XP and just installed Elements 12. When I try to select a different brush or shape the drop down list will not stay open long enough to select a different item. I have used Elements 9 for awhile and have not had this problem

I am using Windows XP and just installed Elements 12. When I try to select a different brush or shape the drop down list will not stay open long enough to select a different item. I have used Elements 9 for awhile and have not had this problem

grannybel
It would appear that you are destined for the Adobe Photoshop Elements Forum since your question is related to Photoshop Elements and not Premiere Elements which is the focus program where you have posted.
But, while the arrangements are being made, here are a few things for you to think about if you have not already
1. Reset Tools - Select Brush Tool, then
2. Delete Settings File
Go to Full Editor/Edit Menu/Preferences/General and click on the option "Reset Preferences on Next Launch".
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ATR

Pricing mistakes on bestbuy.com for open box items

I've ended up driving to 2 different Best Buys in the area over the last couple of days in an effort to buy an open box Sony camera - both locations had them listed as available for purchase on your website, information that was incorrect in both cases.
The 1st store had listed 2 cameras for sale. I drove there yesterday - they investigated & discovered the website was wrong, and there were no open boxes of the model. The manager there was polite and apologetic, but couldn't help me (unless I wanted to buy a new camera at a slight discount), and noted that this was a problem with Best Buy Corporate (not the individual store) who had incorrectly listed these (the website info didn't appear to be out of date, it just appeared to be wrong).
I drove today to another Best Buy store, and found the same problem. The "open box" items listed were not available there either, and from checking in the internal inventory system, they couldn't see any open box items in other closest locations either (they suggested I could instead apply for a Best Buy card and purchase a new item).
The time / effort / miles I put in driving to these locations was wasted and needless to say, very frustrating, apparently due to mistakes at Best Buy Corporate. I'm sure the incorrect prices aren't published deliberately, but it's very bad that the data on the website bears no resemblance to that available in the internal inventory system. I should add that, per your website, both locations still have these items listed on as being available.
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Good afternoon porkula,
Best Buy stores are tasked with keeping their open box inventory list on their BestBuy.com page up to date as the inventory changes quite frequently. I can imagine you were quite frustrated when you found you had spent your time looking for something that was listed to be available at two different locations, but turned out not to be available at either.
Some items that may be available just before you leave home may be purchased while you are on your way to the store. That being said, as it does change frequently you should feel welcome to reach out to the stores prior to visiting them for the open box item you are looking for. However, while I would encourage you to contact the stores ahead of time in the future, it does not excuse severely out of date listings for their open box inventory.
I am truly sorry if you found yourself at two different Best Buy stores that didn't have up to date listings for their open box inventory. I am sending you a private message to gather further details in regards to each of these stores and their listings. You can view your private messages by signing into the forum and clicking the envelope icon in the top right corner.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Open Box Item - Unavaible for delivery

I'm trying to purchase an open box item listed on bestbuy.com and when I proceed to checkout and enter in my shipping address I get the following message: We're sorry, but these items are not available to be shipped to that address:
[Item]
Store pickup might be available, or you could try using a different address I have used two other addresses with and without hyphens with the same result and cannot proceed with the checkout process; would someone be able to look at my issue? Thanks!

Hello thunderstrike00,
Shipping orders directly to you from BestBuy.com is a great convenience, and I am sorry if the problem you have encountered with this desired purchase has affected that in any way.
Using the information you supplied here on the forums, I was able to locate your purchase history and reference the call you made about this matter yesterday. It appears you have had orders ship to you before, which makes this issue a bit peculiar. In an effort to troubleshoot this a bit more, I tried adding the same item to my own cart on BestBuy.com to see if it was available to ship to my home and I received the same message. It is likely this particular item is not available to ship to your area. This is not common, but can happen, especially for an item that has constrained inventory due to being discontinued or an open-box.
This information has been documented here at the corporate level and made available for review by my support teams in an effort to better our online shopping experience. Again, I apologize for any confusion or inconvenience this may have caused. Please let me know if you have any other questions or if you would like assistance finding a comparable product.
Kindest regards,

Different item recieved and open box

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