Disabling Audigy 2 ZS Deco

Tonight, my Logitech z-5500 speakers arri'ved. They work perfectly other than the rear right and left channels when testing using the Creative Speaker settings. However, when using the test feature on the remote for the speakers, all of the channels work perfectly.
This leads me to believe that the Audigy 2 ZS decoder is overriding / interfering with the z-5500's decoder.
I tried to disable the ZS's decoder by going into AudioHQ, then device controls, but there was no decoder tab. So then I tried to update the drivers and software, but I recieved an error saying that the drivers did not detect the sound card installed on my system.
I know that when I purchased this computer, the sound card came installed already. I bought the computer from HP and I think that maybe they installed some sort of ZS that is not the right one.
I am not sure what to do, and any help would be appreciated. Thank you.

switch the front left/right with the rear left/right output on the subwoofer, then run the Creative testing thing again, if "rear" speakers are still quiet you either have a defecti've rear output port or you use the wrong plug

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