Disappointed with your product.

I have always had apple products. I recently had a Nokia Lumia 1020. That phone is way better then Iphone.
Better camera.Flash, Streaming. Downloading music
for free and doing it easily. Bigger screen. Also the wi-fi is better which I don't know why.
These are things the iphone cannot do or doesn't have. Also the iphones facebook *****. Nokias version is better.
Nokia has put out a better product. I think it is time to give the buyers what they want. instead of what you want.
STEP YO GAME UP.
But besides that, Iphones have plenty of great apps. access to movies and such.

Yes. Help me stream ufc events on the iphone.. because the nokia can. or maybe you guys can create a flash app how about that? most videos require flash. that is like having a car with no breaks.. you gotta have breaks on a car. YOU gotta have flash on a phone.
Is there any apps that have flash? I checked a few and they sucked.

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My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support

When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it.

Why cant i re-add gmail button on google toolbar? 4.01 is not good, I have never had a problem with your products..Whats going on??

Question
Why cant i re-add gmail button on google toolbar? 4.01 is not good, I have never had a problem with your products..Whats going on??

http://support.mozilla.com/en-US/kb/how-do-i-use-bookmarks

HT201401 I am writing to bring to your attention a serious issue I had with your product. My brother bought one iPhone 4, 16 gb mobile phone from US last year and gifted me in India. but it couldnt be serviced in India why ?

Hi,
I am writing to bring to your attention a serious issue I had with your product. My brother bought one iPhone 4, 16 gb mobile phone from US last year and gifted me in India. In few months it had a problem with its home key. I took the phone to service service center and they told me that your phone is having hardware problem and as the phone is under warranty cannot be replace in India. You can come back when this is out of warranty. Now few days back when i walk again to the service center they stated that this phone we cannot repair here in India because of this phone purchased from US.
This a total disgraceful service from such a big brand like apple.
I hope to hear back from you about this incident.
Sincerely,
Niranjan
<Personal Information Edited by Host>

No iPhone has a international warranty. Warranty is valid only in
country of original purchase. Since iPhone was bought in the US,
you must return the iPhone to the US. That means you must personally bring
the iPhone to Apple in the US or send it to a friend/relative in the US for them
to take to Apple. After replacement, your friend can ship it back to you. Shipping
and insurance costs are your responsibility.
Apple does not accept international shipments for evaluation/repair
and will not ship replacements out of the country.

How do you load microsoft office with your product key number?

how do you load microsoft office with your product key number?

I am assuming you have the key number, but not the actual software. Like you I have the key number (my key number good for 3 Macs), but didn't want to dig out the disc to install on another Mac. Going to Office's site I couldn't find any links to download Office, so I had to get the disc to load the program. Once that's done the Office installer will ask for your key number.

I'm so disappointed with your costomer service in Taiwan

I've purchased an Apple computer from 2007, I liked Apple so much because I saw they care their customers more than Microsoft, Apple even set Genius Bar and phone support for any technical problem, which I though if I have any problems, I can find customer services easily.However, the problem came! I 've some technical problem with my imac.Therefore,I took it to your retail store(Istore) in Tainan Jhongshan Branch ,Taiwan. And you help me save the problems indeed.
But the Imac is so heavy for me(155cm,44kgㄩㄡ) to carry it to your store where its located at.And I ask one of your sales to help me to take it.And he promissed that he would transport it to me when I arrived immediately. HOWEVER,the Store Manager told me that they are too busy to take it to me when I arrived and ask me to wait, and so I did. I waited for 10 minutes,and NO Phones or No body told me How Long I should wait for my imac. I called again,and the SAME ONE told me that they still are on busy.Then another 10 minutes came,but I did not receved my mac.
YOU promissed me you would take it to me immediately,but you waisted my time about 20 minutes！！！A SALE is not just to sale something,especially you are the store manager!!!And it seems like Apple is not responsible and do not care about their customers when you had sold the production to them.I am so disappointed with Apple, and I'll recommend me and my friends, and try to declare to all the forums we should never purchase anything from Apple because they are not responsible for their costumers! For YOU Apple just want to sale and dig our money, BUT not care about us!!!

We didn't promise you anything, or did we sell you anything nor take your money. You are not communicating with Apple when you post here. Everyone here is just a fellow user. And these forums are for assistance with technical problems, not complaining about Apple's services.
I'm not going to comment on your complaint itself since we really don't know what the real situation was, none of us being there. In any case, there's absolutely nothing anyone here can do about it. If you feel that you were treated badly, then by all means buy from some other vendor.
Regards.

Really Disappointed With your Customer Service

Hi there,
I have never posted to the forum before but I bought an item in April (a power inverter so I could plug my laptop into the airplane I was flying back on from my trip). When I got on the plane, I realized they actually had real plug in outlets so I didn't need the inverter I had bought. I never once used it.
Unfortunately when I got home, we moved the week later and my best buy bag got shuffled into a closet. I just found it last week and tried to return the item to the store. I explained the situation, and showed the receipt. I realize that it is far outside of the return window, but I was disappointed by the rude customer service agent who had 0 empathy for the situation.
This type of customer service, where you are unwilling to understand extenuating circumstances an offer a one time exception, has really put a bad taste in my mouth about your company.
Is there anything you can do to help?
McKelle

Dear McKelle,
This type of service is not at all what you want you discussing with your friends and family. We want you to brag about the world class service you receive at every Best Buy you visit. I am very sorry for any lack of empathy that was shown under your circumstances.
The employee assisting you should have treated you with the same amount of respect as they would with any other customer looking to perform a return. While this doesn’t mean they would be making an exception, you should not have left feeling the way you did. We have recently made some large improvements to our Return & Exchange Promise to better serve our customers and to differentiate us from other retailers. For instance, we can now take back items with missing packaging or accessories for a small deduction depending on what is missing.
I was a manager in our stores for a couple years before I came to work at our corporate level. I worked very hard with my employees to ensure we were providing every customer with an experience that was better than their last. If this wasn’t happening, I wanted to have that feedback to share with my team. I would like to send you a private message to gain some more insight on this experience to share with the leadership at the store you visited. To check your private messages, click on the envelope in the upper right-hand corner while you are logged into the forums.
I hope you won’t let this one poor experience change your outlook on us altogether and will come to us in the future for your technology needs!
Respectfully,
JD|Social Media Specialist | Best Buy® Corporate
Private Message

Use of third party SCs with your Product

Our developers have some third party jsp files etc that they want to use with their new Products they are developing. I created the Product called Pilot WebApp and then created an SC called THIRD PARTY. How do I associate the 3rd party jar files with the THIRD PARTY SC? Do I have to use NDS or do I have to reference via SLD and use SDM to deploy etc. I am not referring to the ability to connect tracks. Is connecting tracks the only option? Basically do I have to add the jar files to a track of its own. As you may tell by my wording I am an admin and not a developer.

Hi Steve,
In order to use the JAR files provided by the some other vendor to be used in your applications one of ways available from SP12 onwards is External DC.
Once you create a track and import the Dev Config into NDS create an External Library DC. This DC has a folder called libraries. Place all your jar files inside this folder. Then in the Package Explorer view right click on all jar files and all to the public part.
External Libarary DC does not have a deployable state. Hence if you want to deploy these JAR files on teh J2EE Engine then you need to create a J2EE library DC and use the public part of the External DC. This is done by adding the External DC as a "used DC" in J2EE library DC.
Please refer to note 833415 for more info.
Also this thread will also be helpful to you.
Web Dynpro Java
Hope this if some help.
Regards
Sidharth

Very Disappointed with Lenovo Products & Support

After spending times during the holidays researching the new laptop, I found out that T400 would be really powerful and slick and I was excited placing an order and could not wait to receive it. Today, I received the product. It was delivered couple days earlier than the dellivery date. So far perfect!
After having dinner, I jumped in the work - opened up the package and put the battery and plug the power on. Here is what I've been waiting for. Hit the power on!
The system ran very quietly - greatly, then the system is setting up the VIsta Business OS.
Than PING!!! 'Install Windows - can not complete installation. Restart the installation' error message displayed!
Can't be! Next thing I know I spent 0/5 hours recyclying the power and the error message was still in the loop. Got no where!
I called support for help. The first guy asked me to hit F11 to go to recovery OS. Tried that - the system had problem recovering the OS. It gave me an error about Windows recovery proble. The support guy told me that I need to go online to register my product, so my warranty is activated and then call back the Lenovo support to ask for System Recovery discs. DId that and called back.
The second support guy was on the call and tried to give me some help. Didn't go anywhere. He said he'd transfer me to talk to T400 support people. Sound good!
I was on the phone for 1/2 hrs with the third guy trying to ask me to hit all those F8, F11 key for system recovery. At this point, my head was all of steam and ran out of patience. I asked him if he knows what he's talking about. He counter-argued with me and blamed on me for not following the process. He finally came back to me to go to Lenovo website to find instruction how to create my own system recovery discs. I followed his direction and go the the website he recommended. After reading the instruction, the assumption is that you must be in Lenovo thinkpad and in Windows Vista to create the recovery disc. This is typical to all Vista OS. Struck out for the third time for the lousy support.
I decided to call back for the last time. Talked to the fourth support guy. He read the case and asked me to go online and register and call back to ask for the System recovery discs. That's it for me. I told him that I had enough of the BS. I've decided not to tolerate this scrappy support and pack this brand new T400 which I now believe it was the worst laptop I've ever bought. I could buy a no brand name laptop and it worked even better and I don't have to talk to these kinda support people.
What a nightmare! No more Lenovo! I'm sharing a real life experience with highly overated brand name Lenovo! It's off my list for now.
Jeff

OK. Thing just got worse and worse which I'm now convinced that Lenovo organization is far below inferior.
In the last couple days, I've placed multiple calls to the RMA dept. and dealt with 4 different analysts trying to have the MFG defected T400 RMAed back to Lenovo with full refunds. These analysts advised me that I had to pay 15% restocking fee or I had to order the new laptop for exchange. I told that I do not feel obligated to pay for the restocking fee since this is a MFG defected brand new laptop; otherwise, this would be a good but scammy business model that Lenovo is running. These guys stuck with their policy, so I asked to speak with the supervisor/manager on duty to have this matter resolved. I've already requested three times couple days ago and have not heard back from them.
I kept calling them back. The last analyst I spoke to with the name Akshatha Rxxxxxxx (x. 17xxx) based in India tried to asked me with same old questions from the previous analysts (one of them is Ahmed Sxxxx - x17xxx) which I declined to go through the same scripted interview. I told this lady that I was just simply wanting to speak with the supervivor or manager on duty to have the matter resolved ASAP. She told me that I had to answer her questions, otherwise, she will not help me with my request. I then just told her to end the call and file a formal complaint with Lenovo. She said you do so. So that is what I have to go through.
I can't imagine Lenovo's customer service stands at this inferior level. Rightnow, I'm getting a brand new laptop that doesn't work and have to deal with these kinds of service flows. Where does Lenovo stand at the customer's voice?
I'll definitely file a formal complaint and raise this matter publicly. I'll keep you posted...
Jeff
Modertor Note; Full names and contact details from Lenovo employees edited as per forum rules.
Message Edited by andyP on 01-10-2009 12:09 AM

Can i access swf files with your product?

can i access swf files with dreamweaver?

You will need Flash as well as Dreamweaver.
Follow these instructions http://help.adobe.com/en_US/dreamweaver/cs/using/WSc78c5058ca073340dcda9110b1f693f21-7ad0a .html

I don't have time to look through answers other users have posted when i have an issue with your product. that's poor technical support. I downloaded the update and now my "go back one page" button doesn't work. you need to improve your support options.

Are you kidding me that your response is I need to create an account?

Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.

Disappointed with "features" not in Numbers

I just bought iWork and am really disappointed with the shortage of "features" in Numbers. Why don't we get simple icons such as cut, copy, paste, file save, and print? Why must we always use keystrokes or go to a menu when a simple icon on the toolbar would save time and work? Also, there is no "select print area" option so if you want to print just part of a spreadsheet you have to hide all the rows or columns for the rest of the sheet. These are basic features that those of us who have used Excel have become accustomed to. Apple added all kinds of nice features to Numbers that should make it a great software package but the absence of simple features that make every day life easier is very perplexing. I think it is a poorly designed package and hope they will soon add some of these features. But given that cut/copy/paste icons are not available on other Apple software I suspect there is some irrational reasoning behind their actions.

I was reading the Document a little more and I think I found the quote that I am going to paste into alot of responses to people complaining about how Numbers doesn't do -- insert thing it doesn't do here--
Avoid Feature Cascade
If you are developing a simple application, it can be very tempting to add features that aren’t wholly relevant to the original intent of the program. This feature cascade can lead to a bloated interface that is slow and difficult to use because of its complexity. Try to stick to the original intent of your program and include only features that are relevant to the main workflow.
The best products aren’t the ones with the most features. The best products are those whose features are tightly integrated with the solutions they provide, making them the most usable.
Apply the 80 Percent Solution
During the design process, if you discover problems with your product design, you might consider applying the 80 percent solution—that is, designing your software to meet the needs of at least 80 percent of your users. This type of design typically favors simpler, more elegant approaches to problems.
If you try to design for the 20 percent of your target audience who are power users, your design may not be usable by the other 80 percent of users. Even though that smaller group of power users is likely to have good ideas for features, the majority of your user base may not think in the same way. Involving a broad range of users in your design process can help you find the 80 percent solution.
I think it explains it better than I ever have...
Jason

Disappointed with product introduction

I am new to FrameMaker. Based on its popularity and others' comments, I'm sure it is a fascinating, feature-packed program that can do a lot for me in my technical writing. However, I am disappointed with Adobe's lack of introduction to the product. Any product should come with material that tells me what is special about it and who is meant to use it. It should also have sample work to show what can be done with the product. Instead, Adobe begins with a Getting Started with FrameMaker that introduces the user interface and screen basics, which are not yet of concern at this introductory stage. Note also that there is a section called "What's new in FrameMaker 9", clearly oriented to past users, but totally ignoring the need of new users to learn about the essence of FrameMaker.
I hope the folks at Adobe are listening and will provide some introductory material. I would be most thankful for it.

hmm63 wrote:
I am new to FrameMaker. Based on its popularity and others' comments, I'm sure it is a fascinating, feature-packed program that can do a lot for me in my technical writing. However, I am disappointed with Adobe's lack of introduction to the product. Any product should come with material that tells me what is special about it and who is meant to use it. It should also have sample work to show what can be done with the product. Instead, Adobe begins with a Getting Started with FrameMaker that introduces the user interface and screen basics, which are not yet of concern at this introductory stage. Note also that there is a section called "What's new in FrameMaker 9", clearly oriented to past users, but totally ignoring the need of new users to learn about the essence of FrameMaker.
I hope the folks at Adobe are listening and will provide some introductory material. I would be most thankful for it.
I agree that it's hard to find good getting started training materials in the FrameMaker package that you buy. Some versions of FrameMaker were shipped with a training disk, or with training materials on the main disk. I'm not sure if recent versions do.
Recently some Adobe products have come with a 30-day free subscription to Lynda.com online training. Sometimes there's something in the package that tells you about these goodies, and other times you'll get email that tells you about them. You probably have to register your software at Adobe.com. You'll need to create an Adobe user account (free) if you don't have one. The adobe.com site isn't easy to find your way around. On the home page, type register in the search box at the top right, click Product Registration, and the registration log-in page appears. You can create an account if you need to.
Search Google for terms like "adobe.tv framemaker tutorial," "free online video training framemaker," and "framemaker training resources" without quotes for some good links. These searches include content from the official adobe.com site as well as others.
Forum participants are users who volunteer to help others in the community, as they've been helped - passing a torch. You're always welcome to post questions here. It's most helpful to would-be helpers if you state the subject of your question clearly, one question or problem per message thread. And, provide your exact version of FrameMaker; it's the version number (like 9.1) and the build number (pxxx) displayed with Help > About FrameMaker.
And, you can help others who struggle to find good introductory material in the package by posting a formal request at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Please, the battery of my mac air does not last more than two hours, it's been over 30 days I sent for technical assistance and nothing! I am very disappointed with the mac air, I had a very different expectation of apples products!!

Please, the battery of my mac air does not last more than two hours, it's been over 30 days I sent for technical assistance and nothing! I am very disappointed with the mac air, I had a very different expectation of apples products!!!

Maybe the problem is not your MB Air......
Try these:
Make sure bluetooth is turned off if you're not using it.
Set your screen brightness to 4 bars.
See what's loading in your login items. Delete the ones you don't need.
Open Activity Monitor - under All Processes see what's using most of your CPU's resources.
Highlight the ones with the highest %CPU and hit quit process.
Remember that when Apple says that your battery should last 7 hours, they tested it just browsing the web and not have anything open in the background and screen is set at 50% brightness.

Sir / Madam Actually I am willing to buy Apple (MD101HN/A) 13" MacBook Pro with Retina Display 2.6GHz. I am from siliguri, Dist Darjeeling, West Bengal, India. But currently i am unable to buy your product due to unavailability of your mentioned pr

Sir / Madam
Actually I am willing to buy Apple (MD101HN/A) 13" MacBook Pro with Retina Display 2.6GHz.
I am from siliguri, Dist Darjeeling, West Bengal, India. But currently i am unable to buy your product due to unavailability of your mentioned product in India. so can you please inform me at least a confirmed date when will be the product available. because it's really a urgent for me. So please give a reply with a confirm date.
Yours Faithfully
Saikat Nath.

This board is just other users, there's no one here from Apple to answer a question like that. Sorry.

Disappointed with your product.

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