I don't have time to look through answers other users have posted when i have an issue with your product. that's poor technical support. I downloaded the update and now my "go back one page" button doesn't work. you need to improve your support options.
Are you kidding me that your response is I need to create an account?
Call Apple Customer Relations - 1-800-275-2273. Ask politely & firmly that you want to be transferred to Customer Relations. Tell them exactly what you stated in your post.
GOOD LUCK!
These are user-to-user forums where everyday folk (volunteers) post questions and offer answers (technical support) to each other.
Similar Messages
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I just downloaded the updates and now my mail doesn't work. It says I now need a newer version of OS to allow I've to open my mail which I can't right now
What version of the OS X are you running? Go to the Apple in the upper left corner and select About This Mac and report the Version back here.
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My mac is the OS X 10.8.3. I tried to update the latest Adobe flash player and kept getting 'Actionlist not found.' I have uninstalled, enabled and disabled plug-ins and am still unable to download the update and now have no flashplayer at all. Help!
PS I'm still new to Macs so the more broken down the better.Adobe Flash Player 11.8.800.42 is the most recent version from Adobe. It is a pre-release version. I am using it without any noticeable problems.
The current stable version is Download 11.7.700.169. -
The 'go back one page' button does not work on all pages
The 'go back one page' and 'go froward one page' buttons do not work (they're light gray as opposed to dark gray) and neither does the 'back' button after right clicking. They worked fine in Firefox 3 but do not in version 4
Click '''Help '''| '''Restart with add-ons disabled '''and then in the menu which appears, checkmark ''Reset toolbars and Controls'', then ''Make changes and restart''.
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I have just downloaded an update and now I can't open Pages
I have just downloaded an update and now I cannot open Pages... Any advice?
I suppose at some point or other it might dawn on you that we don't seem to know what update you are referring to.
…and you might actually tell us.
Peter -
I have emptied the cache, I have reset Firefox, I have tried doing the start in safe mode. Basically since the last Firefox update (which appeared to be more of a security update) the browser is slower than a wet week! Once you get to something with graphics it is almost at a standstill! I am really frustrated as I use my computer a lot for a lot of things and this is making it near impossible to use! I have done everything suggested in your help thing with no luck. The next step would be to uninstall and reinstall
Hello
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be easily recovered unless they have been backed up to an external device!</u>
Please report back to say if this helped you!
Thank you. -
My iPhone 5 had too many pictures stored on it. So I downloaded them to iPhoto after they were imported I click for it to delete the pictures from the phone. The pictures were never deleted and then the phone try to update to the new the new IOS even though I did not click for the phone to do this. I got an error saying the phone could not update and that I would have to restore the phone to factory settings. The phone is frozen and just talks to me when I try to do a function on the phone. And it hasn't restored or updated anything.
Hey klegg,
Thanks for the question. It sounds like you are experiencing issues with your iPhone. To troubleshoot these issues, let’s go ahead and restart/reset your device if it is unresponsive:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If your issue persists after restarting/resetting, go ahead and perform and backup and restore:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thanks,
Matt M. -
this is what it looks like
Interesting, Have you tried selecting the text elements and then formatting them so that they are not bulleted? And then reformatting them with a different style bullet so you can see if the black boxes come back with a different style of bullet?
I just made a few small test lists with bullets in Keynote and I have no issues. -
The "Go back one page" button on the Navigation toolbar doesn't work on certain web pages.
== Issue
==
Firefox is having problems with certain web sites
== Description
==
The "Go back one page" button on the Navigation toolbar doesn't seem to work on certain pages. On clicking this button, the focus stays on the same page and does not move to the previous page. The previous page does not appear even in the right-click context menu of the Back button. However, I am able to go back one page using Internet Explorer.
== URL of affected sites
==
http://justdial.com/
http://southernrailway.gov.in/sr/indexhome.jsp
== Troubleshooting information
==
Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Kaspersky URL Advisor
9.0.0.736
true
[email protected]
Java Console
6.0.14
true
Java Console
6.0.17
true
Java Console
6.0.20
true
McAfee SiteAdvisor
3.1
true
Java Quick Starter
1.0
true
[email protected]
Download Accelerator Plus (DAP) extension
9.4.0.5
true
Adblock Plus
1.2
true
DownloadHelper
4.7.3
true
FEBE
6.3.3.2
true
{4BBDD651-70CF-4821-84F8-2B918CF89CA3}
Flagfox
4.0.6
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
Lazarus: Form Recovery
2.0.5
true
[email protected]
WeatherBug
2.0.0.4
true
{3EC9C995-8072-4fc0-953E-4F30620D17F3}
WOT
20100503
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage
browser.startup.homepage_override.mstone
rv:1.9.2.3
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
places.last_vacuum
1276949273
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
== Firefox version
==
3.6.3
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
== Plugins installed
==
*-Office Plugin for Netscape Navigator
*6.0.12.448
*RealPlayer(tm) LiveConnect-Enabled Plug-In
*RealJukebox Netscape Plugin
*Winamp Application Detector
*Default Plug-in
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
*NPRuntime Script Plug-in Library for Java(TM) Deploy
*Provides additional functionality on Facebook. See our web site for details.
*Shockwave Flash 10.0 r22
*Adobe Shockwave for Director Netscape plug-in, version 11.5
*Picasa plugin
*Yahoo Application State Plugin version 1.0.0.7
*3.0.40818.0
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network ObjectTry to open the right-click context menu of the Back button and see if you can go back further.
The current active entry in that list has a bullet in front of it.
If you hover an entry in that session history list then it shows the direction by adding an arrow at the left.
You can left click an item to open it in the current tab or middle-click or Ctrl left-click an entry in that list to open that link in new tab, just like you can with other links. -
"Go back one page" button - for some reason doesn't work
For some reason, multiple pages are showing up - duplicates of the page that I'm viewing, so when I click on the "go back one page" button nothing happens - I'm required to right click on the button and select the actual last page that I want to view, again.
Stated another way, why are multiple pages listed/included under the "go back one page" button - I'm thinking this is a new 'feature' that is not good, at all.Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes -
This problem only started recently.
Opening another web page (URL) from my homepage always opens in the same tab and the "go back one page" button is gray and does not work. If I open a series of web pages in the same tab the green "back" button is green. Clicking on the "recent pages" down arrow will allow me to go back, but only to the page after the home page.
In other words, after browsing, I can get back to the opening page (my home page) only by clicking on the house icon but not by using the "recent pages" function.
Is there an option that changed after the last update?Do you see any tab history if you right click the Back or Forward button?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]] -
hello i hav an ipad mini and i was in the middle of the ios 8 update and i held the sleep and home button at the same time to cancel the update and now it wants me to connect to itunes i dont no how to do that can someone pleaze help me?
RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I got the IOS 7.1 update and I don't like it. Is there any way that I can remove the update and return my software back to the way it was before I got the update?
Please, I really wnat to change my phone's sofeware back to IOS 7.0.6. I really don't like the IOS 7.1
PLEASE HELP ME BEFORE THE IOS 7.1 DRIVES ME INSANE!Even though it wasn't me who started this thread i would like to say that i hate iOS 7.1 too
They're back! The IOS haters.
When you get a call it has some small icons of reminding and message and one white ugly "slide to answer" bar.*** seriously?
People complained about the green bar in IOS 7.0.3. You can't please everyone with everything. Deal with it and move on. Or you can just get a Droid phone and suffer through the bizarre interface changes.
A lot of people would really appreciate a release with the old interface back.
People complained about every interface change that Apple has tried. As I said earlier, you can't please everyone with everything. The interface is what it is, learn it, deal with it, or move on to something more to your liking. I think they still make flip phones. -
Hi, cant update IO6. After downloading the update and processing it through Itunes on my mac.... and I have a factory unlocked Iphone 4S. Cant update the software. Waring message is say this devise is not eligible for build. Please help.
Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.
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Our family uses one Apple ID for all of our iPhone 5's. We installed the update and now we are all receiving each other's pictures and texts. How do we stop this?
Have a look here...
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
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