Disk Error Midway through a Backup

I am about to upgrade to Windows Vista, before doing so I wanted to Backup my itunes Library. Everything was going fine with the backup until I hit disk 5 (out of 6). Prior to it being finished I encountered a disk error, itunes gave me the option of canceling the burn or just continuing on to disk 6. I choose to continue.
My question is, is there an easy way for me to create just the disk 5 of the backup? I don't want to have to reburn the whole BackUp series, since it appears all the other disks were able to finish without a problem.

The startup drive is failing, or there is some other internal hardware fault.
Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
*An SSD doesn't need to be zeroed.

Similar Messages

  • Disk Error and Time Machine Backup

    I have a 2011 Mac Book Pro which has been running sluggish recently especially with Final Cut Pro X. I have 8gb memory so couldn't fathom out why.  Yesterday Time Machine also wouldn't backup either automatically or manually. Today I ran Disk Utilities and it told me that I had a disk error which couldn't be rectified meaning that I would have to reformat my disk.  I have read Apple's documentation on reformatting and taken separate backups of important data. However I'm wondering after reformatting is it safe to restore from a TM backup or is it better to reinstall all my apps (and I have a lot installed).  Does the disk error get transferred across to the TM backup as well? 
    Thanking you
    Mitaka27

    The startup drive is failing, or there is some other internal hardware fault.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • HT3275 I continue to get the following error message: Unable to complete back up.an error occurred while creating backup folder. It's a brand new drive. When I attempt to repair it using disk utility I get:unable to repair disk cannot unmounted

    I have been trying to use time machine on a new lacie 2tb usb 2 drive for back up. I continue to get: "unable to complete backup.An error occured while creating backup folder". When I use disk utility to repair I get another error message: unable to repair disk unmountable.
    Help me Obie One Canobie you are my last hope

    I have confused myself with the facts!  Started out keeping track of every step and every variable but have sort of lost it as we progress here.  First I quit all applications then swapped connections between mouse port and backup disk port to influence possible bad connections question.  Changed power outlet receptacle for the backup disk. Disabled the put-the-HD-to-sleep option.  Then powered down the computerator.
    Next started up computerator.  Turned Time Machine ON  and experienced multiple successful backups!  Then I started up a few applications, Mail and Text Edit (but not Safari so far).  Had a few more successes.  After each backup, I used Disk Utility to verify the backup disk is still OK.  This because the error about unable to unmount the backup disk seems to go hand in hand with Disk Utility finding the backup disk to be bad.
    Put computer to sleep for the night.  Upon starting up in the morning, and before doing anything else, I did a backup disk verification... BAD!   Did a restart and verified the backup disk... OK.
    Did a few    Sleep-bad, Restart -OK    repetitions.
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    =============================
    Now then, I don't understand everything I know here.  Methinks that maybe keeping the HD from sleeping during lulls in activity has allowed successful backups through the day but manually putting everything to sleep for the night causes a return to the problem of spinning-back-up-too-slowly (which was explained earlier).  Is there any truth in this?
    I may abandon this Seagate thing for something more compatible.  What's out there that we know works reliably for us?

  • Can anyone help me?Time Machine couldn't complete the backup to...  An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk.  What is the problem?  I've made no changes.

    I recently starting receiving the error message "Time Machine couldn't complete the backup to... An erro occurred while copying files.  The problem may be temporary.  If the problem persists, use Disk Utility to repair your backup disk.  I have had no problems backing up my MacBook Pro 2011 to my Western Digital My Book Live through a Linksys EA4500 router until recently.  I've made no major changes.  I've ran a diagnosis on my back up drive with no problems.  The Time Machine back up starts, but about after about 5 to 10 minutes I get the error message.  I can see the shared drive in Finder.  The light on the drive blinks while it starts the back up.  I can see the shared folders on the networked drive.  The backup process starts but for some reason it just stops.  Can anyone help?

    You can't repair a network volume in Disk Utility.
    Backing up to a third-party NAS with Time Machine is risky, and unacceptably risky if it's your only backup. I know this isn't the answer you want, and I also know that the manufacturer says the device will work with Time Machine, and that it usually seems to work. Except when you try to restore, and find that you can't.
    If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.
    If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.)

  • Time machine: An error occurred while copying files. The problem could be temporary. If the problem persists, use Disk Utility to repair your backup disk.

    Time machine backups are failing. I've followed the instructions I found on the Time Machine troubleshooting page (http://pondini.org/TM/Troubleshooting.html) but have gotten to where I don't know what to do next.
    Sequence of events:
    The main error message is always:
    An error occurred while copying files. The problem could be temporary. If the problem persists, use Disk Utility to repair your backup disk.
    Yesterday, I opened Disk Utility and verified the disk. Got this error:
    Error: This disk needs to be repaired using the Recovery HD. Restart your computer, holding down the Command key and the R key until you see the Apple logo. When the OS X Utilities window appears, choose Disk Utility.
    I ran Disk Utility and repaired the hard drive. Then I manually started the backup before going to bed, figuring it was going to take a long time to run. When I got up this morning, the backup had failed with the same "could be temporary" error. I checked the log, which says:
    Starting manual backup
    Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    Event store UUIDs don't match for volume: Macintosh HD
    Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC
    Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:17
    Error: (5) setxattr for key:com.apple.backupd.SnapshotState path:/Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/ABB10CF2-F041-4DE5-B6AE-3C228B59ADCC size:2
    Deep event scan at path:/ reason:must scan subdirs|new event db|
    Finished scan
    Found 145601 files (11.88 GB) needing backup
    16.1 GB required (including padding), 620.77 GB available
    Copied Zero KB of 11.88 GB, 0 of 145601 items
    Copied 0 files (Zero KB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image: /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle
    Ejected Time Machine network volume.
    Starting automatic backup
    Attempting to mount network destination URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Mounted network destination at mount point: /Volumes/Tery Griffin's Time Capsule using URL: afp://Tery%20Griffin;[email protected]/Tery%20Griffin's%20Time%20Ca psule
    Disk image /Volumes/Tery Griffin's Time Capsule/Tery Griffin’s Computer (44).sparsebundle mounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time Machine Backups/Backups.backupdb
    Event store UUIDs don't match for volume: Macintosh HD
    Error: (-36) Applying backup protections to /Volumes/Time Machine Backups/Backups.backupdb/Tery Griffin’s Computer (44)/2014-03-05-201742.inProgress/9F8E7957-9C50-49C3-8314-880E5203E3D9
    Error: (5) setxattr for key:com.apple.backupd.SnapshotStartDate path:/Volumes/Time Machine Backups/
    Does anyone know what the problem is here and what I should do?
    Thanks,
    Tery

    You have repaired your boot drive (which is good) but have you repaired your time machine drive?  I don't own a Time Capsule so I don't know if disk utility can operate on it.  If it can, you should repair it as well.  You may need to erase it and start a new backup.  That happens to time machine volumes from time to time and is why people who are serious about their data never rely on a single source of backup.

  • I'm trying to backup a my harddrive with disk utility but I'm getting an error  Unable to create Backup.dmg" (input/output error). Is there any other way to save my data? I believe my hard drive is failing or corrupt file. I can't boot up. Grey screen

    I'm trying to backup a my hard drive with disk utility but I'm getting an error  Unable to create Backup.dmg" (input/output error). Is there any other way to save my data? I believe my hard drive is failing or corrupt file. I can't boot up. Grey screen and spinning wheel. I've tried everything https://discussions.apple.com/message/20580424#20580424
    any help will be greatly appreciated.

    Check here. Also have you done a TimeMachine back up?
    http://support.apple.com/kb/TS2570

  • While trying to setup a time capsule backup to my MyBookLive external drive, I got the following error message: The network backup disk does not support the required AFP features. What's up with this?

    While trying to setup a time capsule backup to my MyBookLive external drive, I got the following error message: The network backup disk does not support the required AFP features. What's up with this?

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  • My Time machine won't back up.  Recently updated to OS x 10.7.5.  Error message is as follows:  "The backup disk image "/Volumes/Time Machine Backup/Scott's MacBook Pro.sparsebundle" is already in use."  What is wrong and how do I fix it?  Thanks.

    My Time machine won't back up.  Recently updated to OS x 10.7.5.  Error message is as follows:  "The backup disk image “/Volumes/Time Machine Backup/Scott’s MacBook Pro.sparsebundle” is already in use."  What is wrong and how do I fix it?  Thanks.

    Have you tried restarting the computer? Also, see Time Machine Error from this pages sidebar under More Like This.

  • I keep getting this error when trying to backup time capsule with time machine. The backup disk image "/Volumes/Data-1/Dan's iMac.sparsebundle" is already in use.

    I keep getting this error when trying to backup time capsule with time machine. The backup disk image “/Volumes/Data-1/Dan’s iMac.sparsebundle” is already in use.

    Make sure that no other Macs are backing up at the time.
    Pull the power cable from the back of the Time Capsule
    Count to ten
    Plug the power cable back into the back of the Tme Capsule
    Wait a few minutes, then try a backup again.

  • Time Machine Error: "An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

    I have a MacBook Pro 2.8 GHz Intel Core 2 Duo with 4GB, 500GB HDD, running 10.8.2 My computer as been running slow and fearing my HDD might die. I bought a brand new 1TB G-Drive from Apple yesterday and started my back up. It gets to just over 22GB backed up then I get this error message:
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    Anyone out there who might be able to help me fix this?

    I have a MacBook Pro 2.8 GHz Intel Core 2 Duo with 4GB, 500GB HDD, running 10.8.2 My computer as been running slow and fearing my HDD might die. I bought a brand new 1TB G-Drive from Apple yesterday and started my back up. It gets to just over 22GB backed up then I get this error message:
    "An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."
    Anyone out there who might be able to help me fix this?

  • Disk errors during backup

    Hi, I'm baaaaaaack!
    I have a new (replacement) Netware 6.5 SP8 server running Groupwise,
    with 4 RAID'ed 450GB 10K SAS drives giving me about 1.2TB of space. In
    keeping things arranged close to the way they were before I arrived, for
    now at least, I have a "DATA_POOL" which holds "SYS2" volume. During
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    getting backups failing, and eventually the SYS2 volume dismounted last
    weekend during the full backup.
    I tried doing a poolrebuild even though poolverify showed no errors, per
    Symantec & Novell documentation, and that didn't suffice. Had to do the
    "purge" rebuild, and then was able to re-mount the volume. I wasn't
    sure if the error was somehow related to the server migration, so I
    tried the same full backup again and got the same nasty results.
    Rebuilt again, and made some changes to the OFMCDM.CFG file as
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    succeeding.
    However, the logs show lots of entries like the following, still, always
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    3-08-2011 9:43:15 pm: COMN-3.26-178
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    (20012(beastTree.c[510])) at block 129200397(file block
    -129200397)(ZID 1).
    3-08-2011 9:43:15 pm: COMN-3.26-180
    Severity = 5 Locus = 3 Class = 0
    NSS-2.70-5008: Volume AIRP_COMM/SYS2_SV had an error
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    The changes I made to OFMCDM.CFG were:
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    CacheSizeExpandThreshold = 0x30 (was 0x1e)
    The old server didn't have any problems backing up, and everything was
    brought over intact/identical in configuration, even though the above
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    Any suggestions, or clarification about the above cause & possible fixes?
    Thanks.
    -- DE

    Thanks, but I don't know of any way to back up Groupwise without using
    OFM; you just can't get the data if you do that because so many
    important files are open. And I do agree that it's OFM if it is not a
    hardware issue.
    Your entries under "device" look like the defaults, which I started
    with, and yet there are a bunch of references on the Symantec (Backup
    Exec) site which suggest changing those. But I will want to compare
    your entries with mine, higher in the file, to see if there is any
    particular setting that is non-default and might address the issue.
    I do have slots for a spare drive on this new server. Currently, the
    cache is directed to the very same volume that is having issues,
    although it worked fine that way in the past on the old server. But I
    can easily get another drive if that will resolve this.
    Thanks.
    -- DE
    [email protected] wrote:
    > Besides other possibilities I would at first take the OFM
    > out the game and run backups without it.
    >
    > In case that does the trick and you need to backup open file
    > - as we did - I would try the following (here we run
    > NW6.0-SP5 with BackupExec 9.1 and OFM from St. Bernard,
    > which comes with BE):
    >
    > Place a single spare disk in the server with a seperate pool
    > and volume and direct the open-file-cache to this device. In
    > our case it is directed to TMP and the ofmcdm.cfg is the
    > following:
    >
    > [General]
    > BreakOnAssert = 0x1
    > BreakOnException = 0x1
    > MinServerMemoryPercent = 0x6
    > StatusPrintLevel = 0x0700000000000000
    > ThreadsPerQueue = 0x3
    > QueuesPerPool = 0x1
    > WriteInactivityPeriod = 0x2
    > SyncTimeOut = 0x3c
    > CacheLFS = 0x0
    > CacheBlockSize = 0x4000
    > GetHamSetStateTimeout = 0x3c
    > LFSCachePoolName =
    > BackupCachePoolName =
    > BreakOnCluster = 0x0
    > VerboseMessageLogging = 0x0
    > SyncLFSVolumes = 0x0
    > CacheToLFSVolumes = 0x0
    > AutoMountVolumes = 0x0
    > LogFileBufferSize = 0x10000
    > LogFileNumBuffers = 0x4
    > LogFileWriteFrequency = 0xf
    > DebugDumpOnSyncFail = 0x0
    > LFSCacheLocation =
    > BackupCacheLocation =
    >
    > [Advanced]
    > SmallEmergencyMemBlockSize = 0x400
    > SmallEmergencyMemBlockCount = 0x32
    > MediumEmergencyMemBlockSize = 0x2800
    > MediumEmergencyMemBlockCount = 0xa
    > LargeEmergencyMemBlockSize = 0x19000
    > LargeEmergencyMemBlockCount = 0x2
    >
    > [Device SYS]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device BAK]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device TMP]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x79
    >
    > [Device GWX]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device IVM]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    > [Device ZFD]
    > MinFreeSpace = 0x0000000000400000
    > InitialCacheSize = 0x0000000000200000
    > CacheSizeExpandThreshold = 0x1e
    > CacheSizeFailThreshold = 0x5
    > Status = 0x29
    >
    >
    >
    > I do not remember all the other tweaking we did with the
    > BE-Support, but this finally did the trick and helped us to
    > run the server without any problems.
    >
    > Sincerely
    >
    > Karl

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    Try Here  >  http://pondini.org/TM/C12.html
    More Info here  >  http://pondini.org/TM/Time_Capsule.html

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    My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

    My Airport TM will not backup and i keep getting the error msg "Time Machine couldn’t complete the backup...An error occurred while copying files. The problem may be temporary. If the problem persists, use Disk Utility to repair your backup disk."

  • I get a "Disk error" message when I try to backup my db in db2

    I have a serious problem when I try to make a backup, I always get an error.
    This is the db2dump log:
    2010-10-11-00.42.13.664439-300 E1943A319          LEVEL: Error (OS)
    PID     : 413852               TID  : 1           PROC : db2pfchr 0
    INSTANCE: db2pro               NODE : 000
    FUNCTION: DB2 UDB, oper system services, sqloReadBlocks, probe:60
    CALLED  : OS, -, unspecified_system_function
    OSERR   : EIO (5) "I/O error"
    2010-10-11-00.42.13.668506-300 I3602A364          LEVEL: Error
    PID     : 413852               TID  : 1           PROC : db2pfchr 0
    INSTANCE: db2pro               NODE : 000
    FUNCTION: DB2 UDB, buffer pool services, sqlbDMSDirectRead, probe:860
    RETCODE : ZRC=0x860F0003=-2045837309=SQLO_DERR "disk error occurred (DOS)"
              DIA8402C A disk error has occurred.
    At the same time I get these errors in OS:
    E86653C3   1011004210 P H LVDD           I/O ERROR DETECTED BY LVM
    5ABCCC6B   1011004210 T H scraid0        DISK OPERATION ERROR
    5ABCCC6B   1011004210 T H scraid0        DISK OPERATION ERROR
    LABEL:          LVM_IO_FAIL
    IDENTIFIER:     E86653C3
    Date/Time:       Mon Oct 11 00:42:13 CDT 2010
    Sequence Number: 29781176
    Machine Id:      000A3F6A4C00
    Node Id:         DN10DNP
    Class:           H
    Type:            PERM
    Resource Name:   LVDD           
    Resource Class:  NONE
    Resource Type:   NONE
    Location:       
    Description
    I/O ERROR DETECTED BY LVM
    Probable Causes
    POWER, DRIVE, ADAPTER, OR CABLE FAILURE
    I am using a RAID 5 and I have db2 for LUW 8.2 and AIX 5.3
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    Thanks Sunil
    but the problem was solved, it was an hardware failure, but now I am monitoring the database performance.
    Kind regards.

  • Client Disk error - Backup Procedures et al

    Hello!
    This is not directly a "server" question but I am thinking it is the best place to post, given the apple discussion options.
    I'm a small home business with my main two computers being a MacBookPro and a MacMini SnowLeopard Server (RAID1). My MacMini Server is a fresh install that I got up and running yesterday. I decided to format that drive into RAID1 to help protect against drive failure and to keep up time as good as possible.
    Ironically, on my LapTop, I started noticing apps hanging from time to time and then disk errors in the console that corresponded to the hanging. This laptop is still under warranty, but I'm not sure what to do at this point. So, I thought I'd post my situation/ideas to this list to see what you guys think.
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    After I get a good backup in place, I then have to decide if I want to reformat or go visit a "genius" for a new drive perhaps.
    Thanks for your comments!
    Donovan

    First: Boot from a live-cd, to prevent unnecessary mounting of your disks (System Rescue CD comes with ddrescue).
    "dd" is usually recommended for imaging. However, you might want to take a look at ddrescue instead. ddrescue is more resistant to read-errors, and I higly recommend using its log-feature - Take a look at its homepage.
    Here's a bit more about imaging hard drives with ddrescue.
    NB: There is another program called dd_rescue, which I have no experience with.
    Last edited by graph (2013-01-26 21:24:01)

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