Display in PDF Browser - Item failed to convert in Outlook

Display in PDF Browser - Item failed to convert in Outlook
ben soules - 09:26pm Aug 22, 2007 Pacific
Hi Experts,
This is a bit of a pain I have to distrubte
Adobe Acrobat Pro 8.1 to about 3000+ users and I am having a problem,
In Prefs in "Adobe Acrobat Pro 8.1"
When I tick then untick, "display in PDF Browser" from the Preferences, My Outlook will fail to convert to PDF. I get an "Item failed to convert" message and a log file. Also Word 2003 will not post a .PDF to an email.
If I restart "Outlook 2003" it will create a "pdf" when I click the icon the first time, the second time I click it will fail.
Please help.
===================================================
Requested: 1,
Converted to PDF: 0,
Skipped [Already in PDF]: 0,
Skipped [PDFMaker failed to convert]: 1
Details of Email to PDF conversion:
Failed to Convert:
From: WS XXXX XX XXXXXXX, Subject: FW: testing, Date: 8/08/2007, Status: Item failed to convert

We also deployed 8.12 to over 1000 users with the "Disable PDF in browser" option checked using the customization wizard. Now we're finding some users need it to view certain PDFs in a web-based application.
We would like to add the option, but removing the registry key doesn't actually install the option when you check it. It seems you might have to create a new mst then redeploy. We'd really like to not have to do that, if at all possible.
In the Reader archives, one guy suggested running this:
msiexec /i Adobe_Reader_8.1_MUI.msi ADDLOCAL=ReaderBrowserIntegration
I haven't tried that yet. Any feedback or other suggestions?
E Long
Austin, TX

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