Outlook 2003 Adobe Pro 8.1.2  "Item Failed to Convert"

New to this forum.... This is the only error I get and I have changed many of the settings in the PDFMaker. Not sure where to start and I can't find any KB articles etc.
It did work at one time after I installed the software - but for some reason now it does not. It works fine in MS Word - just not Outlook.
Thanks

AA9.1 would be an update for you (at 9.1.2 currently I think). Issues that come up with the updates can sometimes be avoided by downloading the updates from the adobe.com at the download>update page. You generally have to install all of the relevant updates IN ORDER, no skipping. That may be the issue for you. Also, it is best to be logged in as the administrator and have anti-virus turned off during installation. That is true for many programs, but for various versions of Acrobat it has been a requirement. Don't know if that helps at all. Bill

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