Display problem when reading Traditional Chinese in Crystal Report 2008

Question

Hi All,
I have tried to connect MS SQL 6.5 to build up a report. However, I encounter a problem when read Traditional Chinese. all chinese characters turn into adnormal characters. I wonder it is problem of SQL Server or some setting that I may not know. In addition, I can able to read chinese in the application program , ISQL / Query Analyzer. Please help to give idea and suggestion to fix this. Thanks
SQL Server: MS SQL Server  6.5
Client OS: Window XP ( Traditional Chinese Version)
Server OS: Window NT and Window Server 2000
Stsyou

Answer 1

Hi
If you are using a Chinese language build database, Crystal Reports English build might not display the characters properly as non english databases include one byte characters as ASCII code character and double-byte characters as their own language code character.
Traditional Chinese, Simplified Chinese, Japanese (Kanji, Hiranga, and Katakana), Korean and Vietnamese use double-byte characters.
However, a possible workaround to this issue is to verify that the encoding on the database client is configured according to the examples below. Also, you will need to install the language pack in the English environment.
CONFIGURATION EXAMPLES:
Shift-JIS for a Japanese database
Big5 for a Traditional Chinese database
GB2312 for a Simplified Chinese database
iso-2022-kr for a Korean database
Windows 1258 for a Vietnamese database
EXAMPLE SCENARIO:
An Oracle database saves non-English language data such as Japanese.
The Windows operating system is English.
STEP TO CONFIGURE THE CHARACTER CODE IN THE ENVIRONMENT SETTING
(This step is based on the details of the EXAMPLE SCENARIO.)
1. Configure the system environment on the database client side to 'Shift-JIS' as the character code set in the Environment Setting.
This results in the NLS_LANG variable set to Japanese_Japan.JA16SJIS under the registry HKEY_Local_Machine\Software\Oracle\Homeo.
STEPS TO INSTALL LANGUAGE PACK IN AN ENGLISH ENVIRONMENT
(These steps are based on the details of the EXAMPLE SCENARIO.)
1. Add languages to the computer system by clicking:
Control Panel > Regional Options > General
2. Select the check box for 'Traditional Chinese', 'Simplified Chinese', 'Japanese', 'Korean' or 'Vietnamese'.
3. Click 'Apply'.
4. When you are prompted, insert the Windows CD-ROM to install the language pack.
5. Restart the computer.
Upon completing these steps, you are able to display the languages characters in the Crystal Reports Designer in a Windows English environment.
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NOTE:
If the database table and field names use non-English language characters, Data Explorer in CR will not correctly display these names. However, when you preview the report, the non-English data displays correctly.
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Configuring the database client according to the examples and installing the language pack will display the characters successfully. However, there are cases when this workaround does not resolve the issue.
For further information about CR and double-byte languages, refer to knowledge base articles, c2008083 and c2008349.
Hope this helps!!!
Regards
Sourashree