Distribute form email issue

I am not able to change the email address in the TO line in the send form dialog box. I am hitting a brick wall. Please help. Thank you.
Thank you

This is a dialog, that comes up when the form is distributed via Acrobat.
The To-Adress(es) can be added during the distribution setup.
See this tutorial (Step 6)
http://layersmagazine.com/distributing-forms-with-acrobatcom.html
You can either redistribute the form or you open the Tracker, where you can add new recipients.

Similar Messages

Adobe Form Email Issue

I have created an Adobe form that has 4 Submit buttons:
mailto:[email protected]?subject=adobe form
(each button is different, of course)
Anyways, when you click on any of the buttons, a box appears to Select Email Client:
Option 1: Desktop Email Application (Choose this option if you currently use an email application such as Microsoft Outlook Express, Microsoft Outlook, Eudora, or Mail.)
Option 2: Internet Email (Choose this option if you currently use an Internet email service such as Yahoo or Microsoft Hotmail. You will then need to save your form and return it manually to [email protected] using your Internet email service.)
I work for a company who utilizes Microsoft Outlook, so I choose Option 1 and click OK and nothing happens. I have used this type of button and form before and the button worked properly - opened a new message in Outlook with the To field and the subject field prepopulated with the information set during design of the form and the form attached as a PDF.
Any suggestions on what I could do next or try to correct this issue because I am not the only one having this problem and the whole company I work for uses this form and it needs to be fixed soon!?!?
Thanks!!!

This has very little to do with Acrobat and very much to do with how email is activated
This is discussed OFTEN over on the Dreamweaver forum, where people make an HTML form with an email submit button... and are not happy when anyone who does not use the right kind of email program is not able to use the form... such as any of the "free" email clients like Yahoo
The usual solution over there (I don't have details, the only user submission form I work with is in a controlled company environment, where everyone MUST use the approved email client) is to set up a server based solution with your own software on the server, so clicking the submit button activates YOUR software, not whatever is on the user's computer

Fillable form email issue

I have created a fillable form and when the user fills in the fields and hits the email button only the check box fields are captured in the XML. How do I get it to include all data from the form in the XML export?

That should work yes. Not to say that there isn't anything else that will cause this but it's the typical reason why it happens.
It shouldn't cause any conflicts in a Mac. At worst, Reader may want to open PDF's by default but they can easily switch that back by highlighting a PDF, choosing File>Get Info>Open with, choosing Preview and clicking "Change all". When I installed Reader, Mac Preview remained the default Reader until I told it to use Reader.
Mac and Windows users can get the reader at http://get.adobe.com/reader/?promoid=BUIGO. It will detect their OS and give them the correct download.
One thing, if they decide to keep Preview as their default PDF Reader then they will have to actually open Reader and use File>Open to open PDF's in Reader.

JSP - Input form - Email Issue

Good Morning Everyone,
I have an input form that has 6 input boxes, seperated in 2 groups. Names and Email addresses.
I am currently attempting to send the input values to the JSP page as an array, which will then be looped emailing each user that i have previously entered from the first page.
The problem comes if i dont input values in all the forms on the first page i get an error. If it is all filled out then it all goes fine and dandy.
I have edited the html code down to protext page size.
HTML page.
<form action="formname.jsp" method="POST">
<table>
<tr><td>
Name <input type="text" name="name" value=""></td>
<td>
Email <input type="text" name="email" value=""></td>
</tr>
<tr><td>
Name 2<input type="text" name="name" value=""></td>
<td>
Email 2<input type="text" name="email" value=""></td>
</tr>
<tr><td>
Name 3<input type="text" name="name" value=""></td>
<td>
Email 3<input type="text" name="email" value=""></td>
<td colspan="2">
<input type="submit" name="submit" value="Select"></td>
JSP Page
<body>
<%@ page import="java.util.*, javax.mail.*, javax.mail.internet.*" %>
<%
// define variables and assign values to variables
String[] nName = request.getParameterValues("name");
String[] nEmail = request.getParameterValues("email");
// print by iterating through array
for(int counter = 0; counter < nName.length; counter++)
Properties props = new Properties();
props.put("mail.smtp.host", "localhost");
Session s = Session.getInstance(props,null);
MimeMessage message = new MimeMessage(s);
InternetAddress from = new InternetAddress("[email protected]");
message.setFrom(from);
InternetAddress to = new InternetAddress(nEmail[counter]);
message.addRecipient(Message.RecipientType.TO, to);
message.setSubject(nName[counter]);
message.setText("Mail Message Body!");
Transport.send(message);
%>
<p align="center">The Message has been sent.</p>
</body>
Edited Error Code
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Illegal address
~~
root cause
javax.mail.internet.AddressException: Illegal address in string ``''
<end>
So the above error message happens if i dont put data in all of the input forms, but if i do it has no error. The mail will get sent to the addresses i have specified but will come up with an error if only one is inputed with a name.
Also how would i also add a html email to this, instead of plain text.
Thanks!

Edited :(
Good Morning Everyone,
I have an input form that has 6 input boxes, seperated in 2 groups. Names and Email addresses.
I am currently attempting to send the input values to the JSP page as an array, which will then be looped emailing each user that i have previously entered from the first page.
The problem comes if i dont input values in all the forms on the first page i get an error. If it is all filled out then it all goes fine and dandy.
I have edited the html code down to protext page size.
HTML page.
<form action="formname.jsp" method="POST">
<table>
<tr><td>
Name <input type="text" name="name" value=""></td>
<td>
Email <input type="text" name="email" value=""></td>
</tr>
<tr><td>
Name 2<input type="text" name="name" value=""></td>
<td>
Email 2<input type="text" name="email" value=""></td>
</tr>
<tr><td>
Name 3<input type="text" name="name" value=""></td>
<td>
Email 3<input type="text" name="email" value=""></td>
<td colspan="2">
<input type="submit" name="submit" value="Select"></td>JSP Page
<body>
<%@ page import="java.util.*, javax.mail.*, javax.mail.internet.*" %>
<%
// define variables and assign values to variables
String[] nName = request.getParameterValues("name");
String[] nEmail = request.getParameterValues("email");
// print by iterating through array
for(int counter = 0; counter < nName.length; counter++)
Properties props = new Properties();
props.put("mail.smtp.host", "localhost");
Session s = Session.getInstance(props,null);
MimeMessage message = new MimeMessage(s);
InternetAddress from = new InternetAddress("[email protected]");
message.setFrom(from);
InternetAddress to = new InternetAddress(nEmail[counter]);
message.addRecipient(Message.RecipientType.TO, to);
message.setSubject(nName[counter]);
message.setText("Mail Message Body!");
Transport.send(message);
%>
<p align="center">The Message has been sent.</p>
</body> Edited Error Code
HTTP Status 500 -
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
javax.servlet.ServletException: Illegal address
~~
root cause
javax.mail.internet.AddressException: Illegal address in string ``''
<end>So the above error message happens if i dont put data in all of the input forms, but if i do it has no error. The mail will get sent to the addresses i have specified but will come up with an error if only one is inputed with a name.
Also how would i also add a html email to this, instead of plain text.
Thanks!

Issues with LiveCycle ES4 - "Distribute Form" greyed out and "email button" not functioning

Bought this software on 8/1/13.
Designed my first form, "saved to repository" and proceeded to test. The email function for whatever reason does not work. Went back and examined the properties to the button, I have it set up correctly. In fact the XMS format works perfect, but I want the form to come via PDF when emailed. This feature is not coming through on email.
I am not sure if the above two issues are related however I did read that in the stand-alone software, the "distribute form" is not offerred which I wonder if this the reason it is greyed out.
Can anyone help me work through the "email button" issue?

If the PDF submits to a server-side script URL it can bypass client-side email software.
Try the online PDF submission examples and see if it works for you in Mozilla FireFox:
http://www.pdfemail.net/examples/
You should also make sure the browser is using the Adobe Reader plugin as the default PDF reader.
http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

How can recipients submit a distributed form via email to any email address they want?

First, a little background to describe our situation:
I have a standard Acrobat form here that I need about 20 of my salespeople to use to send to their new prospective customers, have the customers fill it out, and return the completed form to their respective salesperson.
I don't want to allow my salespeople or their customers to be able to save local copies of the form because it will include personal information about the customer. If customers were to save their completed forms and email them to our salespeople, I worry that the salespeople will accidentally send out one of those completed forms to a new customer thinking that it is a clean/unfilled version of the form (and not realizing that it includes sensitive information about another customer!)
Thus, I need a way for our customers to fill and return the forms without being able to save them locally as their own versions and then sending those new versions to our salespeople.
I believe that means that I should use the "distributed forms" method and ask the customers to "submit" the forms directly rather than save/email them on their own.
I'd like to have a single form up on our website, and our salespeople will just send out the link to that form so that customers can fill out their data and submit it. If our salespeople get into the habit of just sending out the link, and they get an email with the completed form after a customer completes it, then they'll never email around actual PDF copies of the form, so they'll avoid the risk of accidentally sending out a customer's completed form that has all their personal info on it.
Here's the problem though:
Using the "distributed form" method, whenever a form is submitted by a prospective customer, it seems that it can only be submitted/sent to the email address on the Adobe account that originally created the form (which is me), but I need the completed form to be sent directly to the salesperson who covers that customer (not me).
So, is there some way to get around this issue?
Can I create a form field that allows the customer to type in the salesperson's email address so that the completed PDF of the form is sent to that salesperson when they submit it (rather than all of them being sent to me)?This would be ideal because it would still be a distributed form that allows people to submit their forms directly to their salespersons without having to save local versions of the form w/ all their personal info and then emailing to the salesperson.
If this can't work, is there some way to make sure that when a customer fills out a form that they are required to save it as a new version under a new file name (like "NormalFileName_CustomerLastName")?If the file name is always different than the original, clean copy of the form, then it would make it less likely that my salespeople would send out the wrong version.
I know this issue must come up with people all the time! Any help would be greatly appreciated!

You would have to first change the email address that Acrobat uses (Edit > Preferences > Identity > Email Address) and then redistribute the form in Acrobat and send it to your users.

Adobe [Acrobat] 9 distribute forms issue

I'm trying to distribute forms through adobe [Acrobat] 9 and I can only send the form to people in my address book through Acrobat.com as an attachment, but not as a link.
However, I can send a link to the form to people not in my address book via Acrobat.com with no issues. I've also noticed when I add people in my address book to the list of recipients it says it can't resolve the address even though I specifically added it through the address book. We use office 365 and I'm using outlook 2007. Is there some known issue?
[Edited by host for clarity]

I'm using the retail upgrade version, currently on 9.3.0. I had to upgrade from Acrobat 7 Pro when I got my new Win7 computer.
One thougth... the more I investigate this problem, I can't help but wonder if I somehow turned off the screen that is supposed to come up when I click the Distribute Forms button. I just ran through the 20-minute video at http://tv.adobe.com/watch/creative-suite-podcast-designers/acrobat-9-complete-forms-workfl ow and it reminded me of the wizard screen that is supposed to appear with the three options (use Acrobat.com, email, internal server). I haven't seen it, which makes wonder if I checked the "always use this option" button and now I can undo it. Every option that I've tried on the Forms menu immediately takes me to the form with the purple bar mentioned in my original post.
Thanks,
Kim.

How do you change the email address on the auto-created button in a distributed form?

I created a form and distributed form but its going to the wrong person. It's almost like its using the email address that was used to register the software

What does that have to do with the PREMIERE PRO video editing software discussed in this forum?
Provide the name of the program you are using so a Moderator may move this message to the correct program forum

Validate before email submit via Distribute form method

Hi,
We have a form that we would like to send out via the "Distribute Form" feature on LiveCyle.
The form is curently implemented with a "Button" on the form, when clicked would activate a "Email submit button" which would do validation and then fire the emailing processing of the form. However, this does not work well when using the "Distribute Form" feature as the "Distributed" version of the file adds in a seperate "Submit form" button on the top right which does not use the same event handler that we currently have been using.
So if a user chooses the "Submit Form" button that appears on the "distributed" version of the form, we are not able to control the validation aspects of the form. i.e. there is no event handler that we can attach for the MouseUp or Click events for this button. We did try using the main form's PreSubmit event handler but could not figure how to stop execution if validation fails?
Hope the above makes sense? (I could provide a sample if required)
Thanks.

use validate property which returns validationresultevent:
nameValidator = new StringValidator();
nameValidator.source = name_lb;
nameValidator.property = "text";
nameValidator.minLength = 4;
var r:ValidationResultEvent = nameValidator.validate();
if(r.type == ValidationResultEvent.INVALID)
Alert.show(r.message);
// invalid.

How to use distribute form?

I know this has probably been answered a hundred times in these forums, but my searching has not turned up any answer that is useful to me as yet, so I will try posing the question anew.
I am using Adobe Acrobat 9 Pro version 9.1.2
I have created a test that I want people to fill in and return the results to me. I would like to use the tracker, because it seems that would allow me to see who has taken the test or not. However, I really do not get how this is supposed to work.
I have a button embedded at the bottom of the form. The action on the button is mouse up submit a form. The URL is mailto:[email protected] which is my email address. I have FDF selected. When I select Distribute form, the only selections I get are "manually collect responses in my email inbox" or "automatically collect responses on my own internal server". The form I am trying to distribute is on a network drive. Because I put my email address in on the submit button, I choose the manually collect selection. I send it out under Adobe, and I do get responses back in my inbox. We use Microsoft Outlook as our mail client. Tracker never seems to acknowledge that anything has been sent nor that anyone has responded however. I did see that tracker only checks once an hour, so I waited, and still nothing.
I also tried to save it on a network drive. The online help indicates that you should be able to save to \\server\folder\ which I tried, but when I click on the link to submit, I get an invalid URL message. This is on the submit button. I put in \\server\folder\ (I use the actual server name and the folder\subfolders by the way), as directed in the documentation but the action prepends my server and folder name with http:// which results in http://\\server\folder\ which is invalid of course. The drive I am attempting to save to is not on a LAN. It is on a WAN, but all of the clients have read/write access to the drive. It is our "common" drive that we use for sharing data on the network. Windows copy function work fine for all users.
I did find some documentation indicating that I could submit to Adobe.com, but that option is not available to me for some reason when I select distribute forms. Only email or network drive. I do not seem to be able to get either to work to be able to pick up the returned forms under Tracker. It appears that my only option is to have the forms returned to me as an email, and then keep a manual list of who replys in a spreadsheet or something.
Has anyone ever had any luck getting tracker to work for forms, and if so, what is your secret?

Sorry I won't be a lot of help on this particular subject.
But what I can tell you is to be patient. The thread you are referring to certainly didn't get that many views and responces in two hours (which is roughly how long ago the time stamp says that you posted your original question).
Ther are some experts in here that I'm sure can help you out and you were very thorough describing the issue (which is a raritly in these forums) so I'm sure someone will be along eventually.
This also is a slow time of day around here. These are user to user forums so there isn't any particular person or people that are required to be here and answer questions as soon as they're asked.

Acrobat 9 Pro Extended crashes when trying to distribute form

Hi.
I am experiencing an issue with Adobe Acrobat 9 Pro Extended on Windows XP Pro SP3 32-bit.
I have created a pdf file derived from an html and css file.
The pdf file comes out perfectly with form fields automatically detected, etc.
However, when I try to distribute the form, by clicking on
1. Forms > Distribute Form...
2. Manually collect responses in my email inbox..
3. Save a local copy and manually send it later.
Acrobat.exe crashes with faulting module acroform.api. when trying to create the response file.
Faulting application acrobat.exe, version 9.0.0.332, faulting module acroform.api, version 9.0.0.332, fault address 0x00025878.
Any ideas?
I can successfully distribute a different form created from InDesign.
Thank you.

Any ideas? there was an update on adobe dated 2/25/13. Perhaps if I uninstall it? I need advice on how to uninstall. When I view updates and click on it, and then click uninstall, it goes back to the Program Screen, in Control, for all programs. Then do I click on Acrobat and Uninstall? I am nervous about doing this. Thanks

Distribute Form does nothing in Acrobat 9.0 Standard with XP Pro

I am using Windows XP Pro SP3 and Adobe Acrobat 9.0.0 Standard via Enterprise Distribution (all features avaialble, none disabled).
I made sure that (up top) Advanced > "Extend Forms Fill-In & Save in Adobe Reader..." was selected and saved in this document.
When I click (up top) on Form > "Distribute Form", I get either no response or the Next button does not work (when trying to distribute by Outlook email).
I have used Add/Remove Programs and repaired the installation. Repair ran successfully. No change to Adobe...
I also removed the installation, rebooted, reinstalled from enterprise distribution successfully, and rebooted. No change to Adobe...
What should I try next?

Thanks for your reply.
I downloaded and applied all 19 updates, rebooting where required, and now I am up on Acrobat Standard v9.5.1. This did not resolve the issue...
I still get no action when I click Next on the "How do you want to collect responses from your recipients?" window with "Manually collect responses in my email inbox" chosen in the drop-down box. When I select "Automatically collect responses on my own internal server" in the drop-down box and then click next I can proceed to the next window and select a network folder or sharepoint server, but I will have to use my email for this distribution (some recipients are outside my company, and I don't have a sharepoint server to use)...
Also, just to be sure my first form wasn't corrupted, I created a new PDF document from my original Word document using the Start Form Wizard. The PDF created cleanly with no links or bookmarks. I did not use the "Extend Forms Fill-In" separately as you suggested. I just left it as the Form Wizard created it, then I added the four separate digital signature field boxes, one at a time (neither copying, nor using Place Multiple Fields).
This new form also would not distribute by email. What to try now?

Acrobat 9.0 Crash on importing distributed form responces

I am having problems with a particular distributed form that I am working with. I have several distributed forms with no problem when it comes to importing the forms into a responce file, save one. Whenever I open the responce file it will automatically try to import new responces and looks like it does one sucessfully but always crashes on a particular import. The last thing it says before the crash is:
"Importing data sent by Someone A. Someone, Psy.D>..."
The only thing that is odd about it is the person used a ">" insted of a "." However it would be silly if that was the problem because that might mean that data is not getting sanitized on import and is messing with the code.
I have attached a bug report that was generated.
A workable solution, if that responce form is the problem, would be if I could somehow remove the offending responce from the tracker but get the other responces.

just to better explain my problem.
1. i created the document in Word and used Adobe Acrobat 9.0 Standard to save it as a PDF and create form fields..
2. I then used acrobat.com to distributed and restricted the file to emailed recipients only.
3. The recipients received the file okay. however were prompted to create a login and password in order to access the document.
a. through my understanding they should have been able to open the file and fill it out using adobe reader or Acrobat.
b. also my understanding that acrobat.com would track the submissions - has only tracked one via Adobe Tracking Notification.
i use adobe products but an new to acrobat.com file sharing. I thought this would be a more convenient way to track and discuss the form with colleagues but am finding it to be just the opposite for them. Any insite would be helpful at this point. thank you! I hope this better illustrates my issues.

Are Distributed Forms created in Acrobat XI Pro compatible with Response Forms in Acrobat X Pro?

I want to be able to use distributed forms (created in Acrobat XI Pro) that I have received back through email with Acrobat X Pro. That is, I want to be able to import the form information that is being sent back to me into a response form in Acrobat X Pro. Is this kind of "forward-compatible" issue possible?
Or, since I created the distributed forms in Acrobat XI Pro, can I only import data from those forms in an appropriate response from in Acrobat XI Pro?
Thanks!

The distribution technique for email, network folder, or internal server haven't changed between Acrobat X and XI so you should be able to do this; however, it won't be managed through Tracker because you're distributing the form through different programs.

Distribute form in Acrobat

I distributed a few version of the same form. Now, all these versions appear in the tracker, but I want to keep only the right version. How do I delete the old versions?
When I try to delete, I get this message... What should I do?

Thanks for your reply.
I downloaded and applied all 19 updates, rebooting where required, and now I am up on Acrobat Standard v9.5.1. This did not resolve the issue...
I still get no action when I click Next on the "How do you want to collect responses from your recipients?" window with "Manually collect responses in my email inbox" chosen in the drop-down box. When I select "Automatically collect responses on my own internal server" in the drop-down box and then click next I can proceed to the next window and select a network folder or sharepoint server, but I will have to use my email for this distribution (some recipients are outside my company, and I don't have a sharepoint server to use)...
Also, just to be sure my first form wasn't corrupted, I created a new PDF document from my original Word document using the Start Form Wizard. The PDF created cleanly with no links or bookmarks. I did not use the "Extend Forms Fill-In" separately as you suggested. I just left it as the Form Wizard created it, then I added the four separate digital signature field boxes, one at a time (neither copying, nor using Place Multiple Fields).
This new form also would not distribute by email. What to try now?

Distribute form email issue

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