Do I get English language versions when I purchase through the Latin America website?

Earlier in the year I upgraded to Photoshop CS6 and  LR5.  I've always used the English language versions and am considering moving to the Creative Cloud, but, as a resident of Puerto Rico, I must purchase from your Latin America website.  My questions is:  are all applications in English or am I forced to use the Spanish version?

Hi Liliord,
I am showcasing a similar issue of another Puerto rico resident:
16.Eric H,
Aug 28, 2013 7:23 AM
For anyone in Puerto Rico who wants Creative Cloud I have a work around and have discovered the problem.  First the problem: When I could not order CC online the reason was that the address in my profile had the country listed as Puerto Rico and you cannot change country as it is based on your address.  After many calls to customer service and the help here online from Beverly, I noticed my country had been switched to United States (which is correct as Puerto Rico is not a country) and my State/Province was now PR.  That allowed the logic on the ordering page to process that I was in USA and it provided me with the proper order form. Adobe really should run an Update Query on their database and move all the IDs that have Puerto Rico as their country to USA and their state equal to PR.
For the work around:  Log on from a US recognized network.  My friend had the same problem but instead of going through the hassle of all the calls and emails that I did we just used her iPhone on the AT&T 3G network.  The website logic recognizes this as a United States network and the proper order form appears.  Likewise if you have access to a Federal network and can surf the web on their system it will produce the order form.  If you use Onelink or PRT/Claro and probably the local ISPs the website logic assumes you are logging on from outside the USA and the form doesn't appear and you are prompted to call Sales, who will NOT sell to PR over the phone.
The above excerpt is from http://forums.adobe.com/message/5629534
Another useful link can be http://helpx.adobe.com/x-productkb/policy-pricing/adobe-stores-online-order-payment-faq.ht ml#find_store
These information can be useful. Feel free to inbox privately too.
Reagrds,
Rajshree

Similar Messages

  • How do i get a refund for my eharmony purchased through the app store

    I thought I was selecting a trial period for eHarmony but I accidentally selected a year subscription which I don't want!!! how do I get my purchase refunded?

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If you haven't already done so then you should stop it from auto-renewing : http://support.apple.com/kb/HT4098

  • Why do I get a black version when I convert my document to PDF?

    I have been using Microsoft Publisher 2007 with XP to produce a newsletter for over 11/2 years. Today when I converted the file to PDF it is black with all kinds of wierd colors. It looks nothing like the document I produced. This has never happened before. The PDF version last month looked exactly like the white background document I produced with all the fonts in the right colors, including the pictures. This one looks like a 4 year old got ahold of it and colored it any way she wanted. Nothing looks the same as my document. What happened?

    I found out that if I waited about 15 minutes the PDF file became normal. Thank heavens! I've now sent out my newsletter for my Quilt Club to our 90 e-mail subscribers and all of them I have heard from have gotten it the way I had written it. It must just have been a quirk that happened, but I sure am glad it fixed itself. I only have 5 more newsletters to write and then I am done. Thank Heaven. Thank you for trying to help. I was about to become even more crazed than I get when I have to publish the newsletter. I do it once a month and I never would have volunteered for the 2 year job if I had know how much work it is. My husband walks gently when he knows I am trying to put the newsletter together. I'm not usually crabby, but this has made me a nut case once a month. It's a good thing we've been married for 37 years, so he knows that it is only the "newsletter editor nutty lady" that is getting mad at everything and everyone, including him! Thanks for trying to help. You were the only one that answered. JO
    Date: Tue, 6 Jul 2010 03:29:03 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why do I get a black version when I convert my document to PDF?
    How did you convert the file to PDF?
    >

  • I live in thailand. my firefox homepage comes up with a google mark and is in thai language. how do i remove the google link and get english language?

    I live in thailand. I just downloaded firefox 3.6.12. I have uninstalled google chrome. My firefox homepage comes up with a google mark and is in thai language. How do i remove the google link and get english language?

    You can set the Interface Language via the Search settings link on the http://www.google.com/ncr site. That should work for the Google Firefox page as well.<br />
    That setting is stored in a Google PREF cookie that you need to keep (allow).

  • HT201210 i updated my iphone 3gs to iphone 6 . while installing the software it gets error and closed. then i restored my previous version. when i turned on the phone it gets usb and itunes symbol on screen. when i run itunes error is coming like server c

    i updated my iphone 3gs to iphone 6 . while installing the software it gets error and closed. then i restored my previous version. when i turned on the phone it gets usb and itunes symbol on screen. when i run itunes error is coming like server contact problem. what can i do to start my phone????  plz help me

    I will need a little bit of information about your phone. What kind of error are you getting?

  • Although I have downloaded the English-language version of Firefox, the bookmarks settings appear in Dutch. How do I change this?

    I downloaded the Dutch version first, then realized I needed the English-language version. OK, uninstalled then installed the correct ones. All settings now appear in English except that the bookmarking/favorites settings are still in Dutch. Any way to change to English?

    You can check the order of the installed Languages.
    *Firefox > Preferences > Content > Languages
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox > Preferences > Privacy > Cookies: "Show Cookies"

  • I get a runtime error when attempting to search the store in Itunes.  I unistalled and reloaded. How can I fix this?

    I just began getting a runtime error when attempting to search the iTunes store.
    I uninstalled and reinstalled but, it's still happening.
    How can I fix this so I can start to buy music again?

    I have the same error, but I think we will get no solution for this problem.
    You've get no answer here and the Apple support also doesn't send an answer how to solve the problem.
    BTW I have also Windows 7 and the newest version of iTunes 64-bit.
    Greetings Mike

  • TS1394 im getting an error message when trying to install the snow leopard application cd 2. need  help.

    im getting an error message when trying to install the application cd on my Imac os x 10.6.4   what can I do to solve this problem?

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • I am getting a "invalid screenshot" when trying to upload the screen shot to a Words With Friends cheat app.  It just started doing this!

    I am getting a "invalid screenshot" when trying to upload the screenshot to a Words With Friends cheat application.
    What am I doing wrong?

    That was no help!  When playing with two grown daughters with high IQs,
    I need all the help I can get!

  • I keep getting an error message when trying to download the new security software IOS 7.0.6?

    I keep getting an error message when trying to download the new security software IOS 7.0.6?

    what error message?

  • PC crashed. Attempted to install NEW copy of Elements 10 that I had in reserve. Always get ERROR MESSAGE 400 when trying to open the program. Please advise how I get around this error.

    My PC crashed. I rebuilt it from scratch and tried to install my unopened copy of Elements 10. I get error message 400 when trying to open the program. Windows 8.1 64bit

    if that's a network connection error, Sign in, activation, or connection errors | CC, CS6, CS5.5

  • Loading the latest OS on my iPhone4 caused the phone to freeze. I get error message 4013 when trying to restore the phone. Any help will be appreciated

    Loading the latest OS on my Iphone 4 caused the phone to freeze and stop working. I get error message 4013 when trying to restore the phone.

    Did you already try these suggestions?
    Check USB connections
    Related errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    copied from Resolve specific iTunes update and restore errors

  • I lost my redemption code to install Lion onto my new computer. Is there a way I could get it again? When I go to the "get the update" page, it says that my serial number already has a code. How do I find this code again?!

    I lost my redemption code to install Lion onto my new computer. Is there a way I could get it again? When I go to the "get the update" page, it says that my serial number already has a code. How do I find this code again?!

    It is probably broken. You can try restoring it using Recovery Mode, but if that fails its time for a new phone. After all, it is 4 generations out of date. See: Recovery Mode

  • I get a (-50) error when wanting to access the application store from my PC. There is no parental block on my Kaspersky security. Please assist

    I get an error (-50) when trying to access the app store on my desktop PC. I have no kaspersky parental blocks active. Please assist!!

    Try Here  >  http://support.apple.com/kb/TS1583
    And See this Discussion...
    https://discussions.apple.com/thread/4204776?start=0&tstart=0

  • My iPhone 4S hangs (gets stuck or unresponsive) when deleting photos from the camera roll or use Messages app

    I am now on my third replacement phone from Apple because of this issue.  My iPhone 4S frequently hangs (gets stuck), without response, when I click on the trash icon to delete a photo, for about 20-30 seconds before becoming responsive again. I notice that this problem of freezing happens also when I use my Messages app for texts. There is no crash that occurs because the app responds after hanging for some time, therefore does not create a crash report to be sent to Apple.  I never had this problem on my iPhone 4, and truly regret upgrading to the new device. I bought this phone for the faster processor, however I ended up with a device that is much slower and unresponsive. At the instruction of the multiple geniuses at the Apple store, I've restored the phone numerous times and set it up as a new device to no avail, and have lost app data every time.  I've had three different phones now, and the genius cannot resolve my issue. they've even done what's called a DFU mode restore to restore the device firmware, yet no fix.  Is anyone having similar issues? I'm starting to think its a software issue, although the apple store kept replacing my phone with a "remanufactured phone" even though I was within the 30 day return period. When I asked to get a new phone from the box, they told me it couldn't be done since I had my device replaced with a repair model already. 

    I suffer same.  AppleCare can't seem to solve the problem.  I did a restore from backup. Then I did a restore as new phone (virgin). Then I did a restore as a new device and then backed up from a stored backup (which does not replace media).  To no avail.  Some days it works fine, and on others it's extremely bothersome. The major symptoms:
    1. It can take 5+ seconds to delete a photo.
    2. It can take 10+ seconds for the camera app to activate. In many instances, the moment is long gone.
    3. Switching from camera to video can take 5+ seconds.
    4. Saving a photo that's been optimized in iOS 5 can take 30 seconds. Absurd.
    Note that Photos and Camera aren't the only affected applications. What'sApp can have the same issues on occasion. Voice Memos don't respond like they should, either.  I suspect that there's some behind-the-scenes operations with network feed to which iOS gives its full attention (contrary to the UX getting full attention is is historically the case). This makes the user interface painfully slow at times — and, as most of us here would agree — painfully annoying.  This might have to do with changes designed around iCloud, but I'm not even (yet) using it.
    The bottom line is that what used to be a quick, pretty good phone camera is now totally lackluster and unreliable for fast shots.  Sometimes I think Apple spends too much time worrying about form and not enough about function.

Maybe you are looking for

  • Need help in Sales order Header Details

    Hellp Experts, I need to modify data on 'Additional Info B' in Sales Order Header (VA03 Transaction) . As it is a Standard program I am aware that we have to use user Exits. But before that I have to debug the code to that point. I wish to know info

  • ESS Bsns pkg  Bnfts &Pymnt - Overview Drop down and table not populated

    Hi All,   We have configured ESS business package. Payslips in form of PDF are available in Benefits and payment. Overview dropdown and table are not getting populated. I checked context node rem, vcdata and attribute overview_sel in VcRem2Selection

  • Same results appear regardless of search query - Office 365

    Hi, I am currently experiencing an issue with search. Whenever I search, the same results appear regardless of the search term I used. they even appear in the same order. I could type, "policy", "test" or "sadfasdfasdfvdfb" and the same results would

  • Working with two computers. One of them not working

    I've been working with two computers. In one of them where I have already  installed several programs downloaded with the Adobe Application Manager, when I try to open a program is giving me a message to sign in for a 30 day trial of the program? Why

  • Hi, i will do a project that must on networking.

    hi everyone. a my friend want to an accounting project. there will be a database server and database files and there will be many clients. if any client want to process, it will be on server. I will use mysql because of it is free. how do i devise th