Do we have grounds for a lawsuit?
We came to an agreement with the collection agency that we'd pay the balance in full for immediate removal of the account from all credit bureaus. This was a written agreement which we have documentation of. Its been over five months since we've paid the collection agency and they've not fulfilled their part of the agreement.
tarynplustwo wrote:
We came to an agreement with the collection agency that we'd pay the balance in full for immediate removal of the account from all credit bureaus. This was a written agreement which we have documentation of. Its been over five months since we've paid the collection agency and they've not fulfilled their part of the agreement. The same thing happened to me. The collection agency assured me that they had sent a request to the CRA for deletion of the account. After waiting for 3 months I disputed the debt with all 3 agencies (I included a copy of the agreement and proof of payment) within 2 weeks the account was deleted from my reports.
Similar Messages
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Nov 2008 Battery - now not holding charge - is this grounds for a free one
As the tile suggests I dug my receipt out and I replaced my original battery with a new one for $170 in Nov 2008. Now the battery is cutting out at various stages ( 10, 20, 30 even 50% )and not holding charge despite attempts to calibrate, reset PVRAM etc etc etc.
Is this grounds for a replacement or just the natural life of the battery ?The purpose of the forums is to ask and answer technical questions on OS X and other Apple products. Polling is forbidden. If you want to find users with similar problems then do a forum search rather than asking. Searching the forums is always the first thing you should do before posting a question.
Just so you won't think I'm being persnickety about this please read the Terms of Use by clicking on the link on the right of this page.
But specifically you are asking if you have grounds for a part replacement. No one here can answer that question because it is up to AppleCare or the vendor to make the determination. And such determinations are done on a case by case basis. Nothing you're told here in this regard is reliable. -
End of Sky Sports - grounds for breaking contract?
Apologies for some repetition of other queries but I've been looking through the board and am still not clear.
1) I currently purchase Sky Sports 1&2 as part of my contract. It seems that as I am not in an infiinity area I will no longer receive these. My contract is until November. If I wished to leave BT in order to get Sky Sports with another provider would I be leigitmately able to do so without penalty?
2) I am not currently in an infinity area but expect to be early next year at the latest (there appears to be a cabinet already installed within a half mile of my house) - will I be able to receive the BT sports channels for free via the app on my current package (until infinity is installed)?
Thanks.
Tom.tfpattison wrote:
Apologies for some repetition of other queries but I've been looking through the board and am still not clear.
1) I currently purchase Sky Sports 1&2 as part of my contract. It seems that as I am not in an infiinity area I will no longer receive these. My contract is until November. If I wished to leave BT in order to get Sky Sports with another provider would I be leigitmately able to do so without penalty?
2) I am not currently in an infinity area but expect to be early next year at the latest (there appears to be a cabinet already installed within a half mile of my house) - will I be able to receive the BT sports channels for free via the app on my current package (until infinity is installed)?
Thanks.
Tom.
As sky sports is a rolling thing that can be cancelled with 30 days notice, I doubt it going will be grounds for ceasing your contract. I understand how you feel though. Many SS customers on BT will be forced to go back to sky if they cant get infinity and want a lot PL football.
Your best bet is to ring BT and see what they will do. They may have provision for this in place. -
Hello all,
It's my first time posting in the three years that I've owned my macbook (15" 2.2Ghz 2GB), but i'm definitely more than frustrated.
In the past four months I've had to go to the genius bar for several problems:
1) Screen went blank = replacement of video card due to NVidia recall of overheating problems
2) Upon retrieving from the genius bar, found screen anomaly on the display (looked like someone spilled a solvent on the screen that's residue was still visible on part of the body) = replacement of the display
3) Persistant kernal panic upon boot = replacement of the logicboard
4) CD drive not recognized by computer = replacement of the CD optic drive and wire to computer
Now, i just brought it back from that last repair and find that my bluetooth says "not available" and my fan keeps running on high right when i boot. I have done the simple troubleshooting procedures (restarted the computer, took out the battery waited, replaced battery and rebooted / checked system profiler, it says there is no information on the bluetooth nor is it found on my system preferences doc anymore), which leads me to believe that it's ANOTHER hardware problem. I'm honestly really sick and tired of going to the genius bar, having them do the repair, and then send it back to me with something broken again. I really just want my computer to work.
Do you think that I have grounds to call customer service to complain? Or should I just go back to the genius bar, pray that they get it right this time, and have them repair it again because my MBP is so old?Usually after three repair attempts, Apple will replace the unit--they did for me. Call Apple CR like suggested. They should handle it for you. That's who I dealt with.
Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
MacOSG: An Apple User Group iTunes: MacOSG Podcast Follow us on Twitter: MacOSG -
My iPhone wont let me download some apps that i have payed for on on my account; it says my iPhone is not authorized for this computer, but it is.
No, iTunes never says an iPhone is not authorized.
This is occurring on a computer, correct?
Is the computer authorized for the account the media or apps were acquired with? -
I have paid for an extended support through the Apple protection plan. Frankly I do not understand what I´ve paid for as there is no support and no plan, except ignorance and waiting time.
I have had and still have serious problem with my Mac Book Pro, and spent loads of money on phone charges with mainly negative results. All I have "achieved" is wasted time. I just wonder if it is only me who feel totally helpless as the Support People are not really helping. I´ve spent approsmimately 200 USD in phonecharges on their support phone, so far. But that is nothing compared to the hours spent waiting for answer and listening no absolute nonsense. Finally I went to an Apple store who sent the machine in for repair, and one fault was the motherboard. However I could still not connect with my Time Capsule and Aperture seemed to have lost all my photos. This all happende after upgrading to Mountail Lion. Also the cable network isn´t working. I can easily see on the net that I am not the only one with problems. I´ve ended up with solving most of this myself, except the network connection. It is still not working.
I am actually deeply dissapointed with Apple and I cannot find any way to even forward a complaint. Not that I believe it would help, but at least I´ve tried. I also think it would be fair to to get my money back for a product I´ve paid for which obviously isn´t working, namely the Apple Care Protection Plan.Hi, so you suggest I should be grateful for getting what I have paid for? Sorry but that's only getting what I paid for. Add to that, that this has been against the phone support I've used a lot of time and money for! I don't feel anything but hopelessness for the total lack of customer support. An expensive Mac Book Pro shouldn't fail after 2 years in the first place! But failure may of course happen with the best products, and Apple as well. The real fault however is Apple's arrogance and failure to fix it! Instead of getting help and guidance to a solution, I used hours and lost days of work, and was made to pay a lot for total unusable "assistance". I was even adviced to hold back on taking the Mac Book Pro to a store, as I was told the support person a senior, would figure it out. Well Apple definiately squezzed the lemon! Since the Time Capsule/Time Machine system didn't fuction I was also in a stale mate as I needed assurance that My files wasn't lost when delivering the machine for repair. I was adviced that could happen. Quite a deadlock wasn't it! As an expert on Quality Assurance I was also suffering lost revenue in my work for clients. I finally had to buy a Samsung Ultrabook as working machine and backup, a neccesity as Apple obviously cannot be trusted when needed. Bill Gates and Windows has one advantage over Apple, they know things can go wrong and hence have much better support. Apple support is a maze were only the strongest and most persistent get through. I am one as I didn't accept being treated like that. That's the only reason I finally got a repair. However the machine is still not functioning as mentioned. I have a case number, a phone number and mail address to a senior support person, whom I've been trying to contact for more than a week, He has still not responded to my mails or phone calls. I cannot even figure out how to contact Apple to complain about such ignorance. Note by the way that here in Norway I must pay to call support and more often than not there is more than half an hour waiting time. I might spend hundred of dollars in that "game" without even knowing that I will get the support I've paid for and only keep paying even more for wasting my time! This is simply not good enough, it is no less than arrogant and wrong! I frankly think Apple is doing a big mistake with such por treatmen of their customers.
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I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
please i have ordered for Bottom Case of white macbook (late 2009)for over 2 months now and the repair status is still processing. is dat normal? i really need the bottom case asap, how can i get it
Call Apple. Contact Apple for support and service
This is a user to user forum, we don't work for Apple. -
I have purcase several audio books via Itunes and they are on my computer however I have been unable to figure out how to transfer (sync??) them to my Ipod. Also I have receipts for several Itune audio books but they are not showing up on my purchased list. Help!!!
lizdance40, audio books are NOT available for redownload. Books with words areavailable for redownload.
See:
http://www.tuaw.com/2013/04/03/audiobooks-are-not-backed-up-by-icloud-can-only-b e-downloaded-o/
In the future please do not post incorrect information
lizdance40 wrote:
If iTunes still carries the books, they ARE available to download from the cloud, either to the computer or your iPod Touch directly.
Open iBooks on the device and tap on 'purchased'.
download.
iTunes does not garentee to carry a book forever, a serious flaw. If you can't find the book in iTunes anymore and didn't keep it on the computer, or backed up, it may be gone.
To add audio books to the iPod;
you have to check the box at the bottom section of the Books screen that says, "sync audio books" -
I have GarageBand for iPad 2 and noticed that there are far fewer loops for iPad than for apple laptops. Is there a library available of apple loops? I haven't been able to find any if there are. Any help would be greatly appreciated.
Update: An Apple rep called me today to update the status of my return. I was told that the replacements for the BLACK iPad 2's was still another 3 weeks out (at least) so they offered me a brand new WHITE 16GB iPad 2. I could have that or continue waiting. I opted to go ahead and accept the offer of a new white one. Worst case scenario if I don't like the white one I have buddy that just bought a 16GB black one that he would be willing to swap it.
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I changed my AppleID a long time ago to an email that I no longer use and I have updates for apps that I can't update because my old email is filled in to where i sign in and it wont let me change it to my new one???
The problem with those two apps is that they are supposed to be in your Apple ID and you didn't set up the Mac properly/completely when you got it.
You might try deleteing them and using OS X Recovery to install them again.
OS X Recovery -
http://support.apple.com/kb/HT4718
After that, before you open any iLife apps go to your Mac App Store account, to the Purchased pane and Accept them into your account. -
It's so annoying!! I have created a new Apple ID but after I click verify it just goes back to the previous page!!! It''s really frustrating I have tried for more than 4H, and the problem is not about the apple ID. I can download apps with the apple ID, which means IMessage is the problem! I restarted my iPad, I logged in and out of the apple ID in the store, AND YET IT STILL WON'T WORK, PLEASE HELP!
Hi Vmanfromusa!
It sounds like you are having an issue with activating your iMessage app on your iPad. An article outlining some troubleshooting steps for this issue can be found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
When i try to open week cal it loads and then closes after a few seconds...I have checked for updates, turned the phone off then on, closed out of the app and then opened it again...nothing works! I have thought about deleting the app from my phone and then reloading it again but I worry that it will delete all my calendar info??? Any suggestions?
To reset, press and hold the Home and power buttons until the silver apple appears.
I would delete the app, reset the phone and then download the app again. Your calendar information should be stored on the phone as Week Cal uses the Calendar app information.
Best of luck. -
I have aol for mac. I can't figure out the mail or how to retrieve folders or mailboxes
First, I don't know if I have a mac intel or a ppc. I don't know what that means. Anyway, I have had a pc and aol since the dinosaur days. Just the other day I got a mac. I have had iphones since they began and my boys have macs so I thought what the heck. Well, it is so confusing I am pulling my hair out. My husband says icloud is on my phone, ipad and mac. I am having trouble keeping all my photos from automatically moving to my phone. I don't want 1400 photos on my phone, only some of them and can't figure out how to make it do that.
This question though is about the mail. I loaded aol onto the mac. I wanted all my mail to transfer over like it always has when changing pc's. But it did not give that option with the mac, so it just brought over my account but not my mail, saved folders and all. I have folders for bills, shopping, insurance, christmas, many many things. Probably 12-15 of them and when I get email in that I need to keep, I put it in one of those folders and can go back to it at any time. However with the apple, they don't have folders, they are called mailboxes. Now I finally figured out how to make new mailboxes for each subject. However, they do not show up on the left under the mail stuff. You have to go to toolbar once you highlight the email and go to view, then to move to or something like that, then you see the folders. If you click on one, supposedly the email goes in there. However, there is no way to tell for sure because you cannot go to them at all otherwise. And you can't open the folder cuz it is not in bold unless you are putting something in there. Then it goes away. So I don't know if it went in there so I can't delete it and it just keeps piling up. Also, my sent mail doesn't save automatically, nor does anything else. Right now my email has a dash out where it says how many emails you have incoming, but it was never there before and I don't think I got any of my mail today that I got now that I am on the pc so how do I take that off.
Also on the on the mac list it says it has like 80 something there, but it won't let me double click or see what it is, so I don't understand. I just want to get it organized.
Thank you so much for your time. I appreciate all the help I can get.Hi Janice
Fortunately, AOL keeps a copy of mail and folders on their server, so you can be reassured that the email is there, you just have to find a way to access it.
There are three ways to read AOL mail on your Mac.
- You can open a browser such as Safari, log into http://aol.com, and read mail there (ie "webmail");
- You can install the AOL Desktop software, which is probably what you had on the PC. I don't tend to recommend this, as there's usually no need to install extra software, and I've found it very sluggish on a Mac. However, for people who are very used to it and dont want to change, the option is there;
- You can read AOL email in the Apple Mail application.
If you have added your AOL to Apple Mail, your mailboxes/folders should be available to you under a heading called "AOL" (you may have named your account differently). The mailboxes are on the left side - as mentioned above, you can hide and show the mailbox panel. (There's a "Show" button on the top left to reveal the mailboxes, which changes to "Hide" when you click it. If you already see "Hide", then you're fine.)
The server mailbox heading will be at the bottom of the mailbox panel on the bottom left. If you move your cursor over it, and you see the word "Show" appear, click that word. That will reveal the mailboxes within that server account.
In the example above, my server mail account is called "Google", but the principle is the same. Clicking "Show" will reveal all the mail folders held on the server. The same thing should work for your AOL account.
Hope that helps.
Matt -
I'm having a problem sending a word doc via email. I have Mac for Office 08, and I'm using Mavericks OS. When I save the document as a .doc or .docx, and send it to someone, (doesn't matter if its safari, chrome or firefox or on my yahoo or gmail accounts) they receive it as a blank document. Yet, when I open it on my Mac, it has a "word" icon and I can read it. How do I fix?
I suggest you post on the Microsoft Mac forums since it's their software you're having issues with.
http://answers.microsoft.com/en-us/mac
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