Do you have to pay to get your music back if your computer deleted itunes?

My computer had got jacked up, and deleted my itunes and now I can't find my music. I called and they said I had to pay a fine to get it back? Is that true or can't I just get it back since I have an account.

Sorry, but officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications. It's your responsibility to make backup copies (as iTunes itself advises) in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places.
For apps, look here for instructions on redownloading.  For songs, movies, and videos, if your hard drive was erased and you don't have a backup of your purchased items, either on external media or another computer and don't have them on an iOS device (iPhone, iPod touch, iPad), you're probably out of luck and will need to repurchase your content.
If you have your content on an iOS device, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
BTW, this forum is for questions about iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store, which is probably why you didn't get a reply last night. Normally you want to ask your questions in the general iTunes forums.
Regards.

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