Do you receive a refurbished upon exchanging a rMBP due to defect?

I'm on my 3rd 1-week-old rMPB 13 inch, and I noticed right out of the box the device was completely discharged to 0%. I didn't really think much of it, until people began to tell me they are usually charged up to around 80% out of the box. I knew that batteries discharged on standby when stored for long periods of time. So I wanted to see how my battery was holding up, and how old my macbook was.
I downloaded the Battery Health application just to check up on the health of my macbook, when I saw something peculiar - it said that my Macbook was 3.7 months old. Upon further researching, typically, new macbook pros are on the shelf for only a few days until it is sold off to a customer, and that only the refurbished ones tend to be that old on the shelf.
I checked the packaging box for clues, only to find the inside of the box having some minor cosmetic damage. What? Seems refurbished to me.
I didn't suspect much from my 2nd rMBP when I returned it, because I simply believed they gave me a faulty product. But upon hindsight, the hinge was essentially very loose, as if someone had extended the monitor far beyond its operative limit.
Am I being given a refurbished product every time I ask for an exchange? I paid full price of 1,500 USD for a new machine!

Okay, for some reason I was completely convinced that they had to give a completely brand new macbook upon exchange, even though it made sense that they would give a refurbished unit. I think the new plastic wrap on the box and on the device mislead me into thinking that they were completely brand new.
You're right, it's just that the first purchase I had made had a defect, and the fact that I was not compensated with a completely brand new macbook was somewhat irritating for me. The difference between your purchase and mine, however, was that I paid full price, yet I ended up with a refurbished, while you saved several hundred dollars with the same outcome.
Do you think they would give me a refurbished unit upon asking for a full refund, and then purchasing the same model macbook (not exchange) the same day, or a brand new unit? Or do you think they would mark down the individual who purchased the macbook and purposely give them a refurbished unit again on full purchase, making it no different from a delayed-exchange?

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Exchange 2013 Issue - Cannot open default email folders. you must connect to microsoft exchange

Hello all, this is my first post and nightmare to this issue because i believe i made mistake and overlook something. I search over the internet i cant find the best answer or maybe i missed something during the configurations. The exchange was working fine
not after i change the setting following the method
Configure External and Internal URL in Exchange 2012. after that, the users outlook experiencing disconnect from exchange. I restore back the previous setting but now I cant add any new user to the any Outlook version or change the server path. it will
cause the problem which show the message below:
"Can't open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folder with your offline folders with your Outlook data file (.ost)"
I restarted the server and check all the Exchange services are running. The Outlook web is running and they able to receive and send out. The existing link to the exchange are still working so I not really sure what setting should i look into. I was thinking
about restoring back from Window Server Backup but was advise not to do it unless there are ways to look back the previous setting from the backup.
One of my ex-boss told me could be the Exchange Certificate but wasn't sure.
I really appreciate someone could advice and help me resolved this issue.
IT Tech Supports

Actually all are affected, but i manage to solved it running Virtual test version to trace the issue and finally able to fix it. Thanks for asking.
IT Technician

How do I set up my 3G to send/receive mail from MS exchange?

How do I set up my 3G to send/receive mail from MS exchange?

Welcome to the Apple Community.
If you can't get your mail to work on Snow Leopard after June 30, you might want to try one of these approaches
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Entering iCloud email settings manually in Snow Leopard or Leopard

Blank message body when sending or receiving HTML formated emails Exchange 2010

I Have just installed Exchange Server 2010 over the weekend on a customers system. All clients using either Outlook 2003 or 2007 are unable to see any text in the body of emails that are formatted in HTML. If they receive an email formatted as HTML there is no body text, if they send an Plain Text formatted email the recipient sees the text in the body. This problem presents across all Exchange users and affects all HTML formatted emails sent or received since transitioning from Exchange 2007 to 2010. Plain Text and Rich Text email present with no issues. If we import old email via a pst they afre able to see all email text both HTML and plain text. when we access the clients email account via OWA all emails work but then if we go into outlook 2003/2007 and click the email it removes the body text from the email in both the client and OWA have tried Outlook connection issues with Exchange 2010 mailboxes due to RPC encryption requirement
http://support.microsoft.com/default.aspx/kb/2006508 and it made no difference at all.
Thanks
Update: Have just tested further and all pc seem to work ok with either 2003 or outlook 2007 on. The problem only seems to be happening on the remothe desktop services server which has outlook 2007 ( have also tried outlook 2003 with same results)

We have just migrated to Exchange 2010 and have had some blank emails come in to our system. We think we have a reason and fix for
it. Hopefully this helps someone else…
Staffs have their own private mailbox (as you would expect) but also share common mailboxes like "Support" and "Info". When an email came
into the inbox on a shared mailbox, it might be blank. Plain text emails seemed to be okay.
We found that when an email came in, it was readable for about two or three seconds (you need to be setup to send a test and check the inbox quickly - we used Outlook 2007 with the reading pane turned on) and then it blanked out!. We checked the incoming
email by using the arrow keys to select it and then select the email below the new email, if you go back and forth between them you can see the good new email suddenly goes blank.
So send another test, but this time make sure the email is set to “Plain Text”. Our email turned up fine, two seconds latter
it had a NOD32 signature appended to the end of it saying that it had been scanned by NOD32 (you may have seen this kind of note appended to the end of emails before).
What appeared to be happening is that one or more users sitting at their desks in Outlook had different settings configured in NOD32 (they
were supposed to be using the server based profile that we control). We thought we had the server doing the AV work, but several of our client PCs had NOD32 enabled to integrate with Outlook. New items received in the shared Inbox’s were being scanned
by the client PCs and having a signature appended which was mucking up the HTML format of the email and Exchange 2010 blanked them out.
Make sure your AV products aren’t corrupting the email formats causing them to be displayed blank. Try tests using OWA only and don't
access the mailbox using Outlook.
Thanks.

Z10 all of a sudden unable to receive email via Microsoft Exchange

I am able to send but not receive email via Microsofe Exchange. When I go to email account setting for edit, I am not able to "Cancel" or "Save" either get stuck there. Any one came across same problem & how to fix it?
On the other hand, I am able to send and receive email in my gmail account.
Solved!
Go to Solution.

Ereeamazing wrote:
Try a Battery Pulllout ( pullout the battery of the phone and reinsert after few minutes )
Ereeamazing, please stop posting where you don't know and don't understand the issue.
AC68, this is a BES10 account, through your company or employer?
I'd suggest two things, remove the account from your device, reboot and re-add it.
And, as your BES or IT Admin if you have further issues.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
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Can you please apply comments upon my coding tech....

I use a servlet to send data from a form to a Mysql database.
The servlet code is the following.
When i submit the form i receive an Error 500 from Tomcat upon the 69th line of the code.
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package mypackage;
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import java.io.*;
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import javax.servlet.http.*;
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public void doPost (HttpServletRequest req, HttpServletResponse res)
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LINE69     pstmt = con.prepareStatement(INSERT);
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Can you please recomend a solution to my problem.
If i mange to overcome the bug do you have any suggestions upon connection pooling or anythink that will make it to run smoothly?
Thank you for your time.

This is not how u use preparedStatement. You need to read the documents.
Moreover what are you going to do with the alpahanumeric fields in your database, Dont you have to encode them in codes.
When you insert the value for a field which is a string you have to enclose it with codes

What generation nano do you receive if you participate in the 1st gen replacement program?

What generation of iPod Nano do you receive in the 1st Generation Replacement Program?
Do you receive a brand new iPod or a refurbished one?
I couldn't find online anywhere or get in touch with anyone from Apple over the phone regarding this question. I don't really want to get back a refurbished non-current generation one, so I wanted to make sure before I sent my away, so if anyone knows, thank you!

Does anybody know which company ships the "repaired" ipod back in Germany? We received an email including a tracking number which does not work. And the iPod did not reach me so far :-(

TS3899 Not receiving push notifications for exchange email account since the IOS 8 update

I Am not receiving exchange email push notifications since the IOS 8 update for iPhone 5s

Hey TH7279,
Thanks for the question. What happens when you attempt to send mail? Do you receive an error message? If so, check out the following resource for helpful information on common error messages:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/ts3899
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I just received a refurbished replacement iphone and now while syncing I get "itunes has stopped working"...help???

I just received a refurbished iphone the the insurance provided by a major electronics retailer. Since i have tried to sync it to iTunes I have received "iTunes has stopped working" error. It says it will come back with possible solutions, but never does a thing. I have already removed and again installed iTunes, QuickTime, etc. to no success. Not sure what my next step should be.

This helped overcome the crash problem, but (as reported before), I still have to start iTunes in Safe Mode in order to watch any videos. This has been the case since 10.5.
The regular mode behavior has changed a bit - instead of the progress bar moving to the end of the video, showing no video but playing the audio for about three seconds, it now leaves the progress bar where it is ... but the rest of the behavior hasn't changed.
Windows 7 Professional, 64 bit on an HP dv8t quad-core laptop w/ 8 GB RAM, running nVidia GeForce 230M with 1 GB video RAM.
Thanks for your prompt response to the original problem posted above. At least now I'm back where I started from before I upgraded to 10.7. Not optimal, but I've finally gotten used to doing a Ctrl-Shift-click to run iTunes.
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Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)

Fresh installation of Exchange Server 2013 on Windows Server 2012.
Our first test account cannot access their email via Outlook but can access fine through OWA. The following message appears - "Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize
your folders with your Outlook data file (.ost)" is displayed.
If I turn off cached Exchange mode, setting the email account to not
cache does not resolve the issue and i get a new error message - "Cannot open your default e-mail folders. The file (path\profile name).ost is not an Outlook data file (.ost). Very odd since it creates its own .ost file when you run it for the first
time.
I cleared the appdata local Outlook folder and I tested on a new laptop that has never connected to Outlook, same error message on any system.
Microsoft Exchange RPC Client Access service is running.
No warning, error or critical messages in the eventlog, it's like the healthiest server alive.
Any help would be greatly appreciated. I haven't encountered this issue with previous versions of Exchange.

So it looks like a lot of people are having this issue and seeing how Exchange 2013 is still new (relatively to the world) there isn't much data around to answer this. I've spend ALOT of time trying to figure this out.
Here is the answer. :) - No I don't know all but I'm going to try to give you the most reasonable answer to this issue, in a most logical way.
First thing I did when I was troubleshooting this issue is that I ignored Martina Miskovic's suggestion for Step4 http://technet.microsoft.com/library/jj218640(EXCHG.150)because it didn't make sense to me because I was trying to connect
Outlook not outside the LAN but actually inside. However, Martina's suggestion does fix the issue if it's applied in the correct context.
This is where the plot thickens (it's stew). She failed to mention that things like SSL (which I configure practically useless - anyone who ever worked in a business environment where the owner pretty much trusts anyone in the company, otherwise they don't
work there - very good business practice in my eyes btw, can confirm that...) are some sort of fetish with Microsoft lately. Exchange 2013 was no exception.
In exchange 2003, exchange 2007 and exchange 2010 - you could install it and then go to outlook and set it up. And when outlook manual Microsoft Exchange profile would ask you for server name, you would give it and give the name of the person who you setting
up - as long as machine is on the domain, not much more is needed. IT JUST WORKS! :) What a concept, if the person already on premises of the business - GIVE HIM ACCESS. I guess that was too logical for Microsoft. Now if you're off premises you can use things
like OutlookAnywhere - which I might add had their place under that scenario.
In Exchange 2013, the world changed. Ofcourse Microsoft doesn't feel like telling it in a plain english to people - I'm sure there is an article somewhere but I didn't find it. Exchange 2013 does not support direct configuration of Outlook like all of it's
previous versions. Did you jaw drop? Mine did when I realized it. So now when you are asked for your server name in manual outlook set up and you give it Exchange2013.yourdomain.local - it says cannot connect to it. This happens because ALL - INTERNAL AND
EXTERNAL connection are now handled via OutlookAnywhere. You can't even disable that feature and have it function the reasonable way.
So now the question still remains - how do you configure outlook. Well under server properties there is this nice section called Outlook anywhere. You have a chance to configure it's External and Internal address. This is another thing that should be logical
but it didn't work that way for me. When I configured the external address different from the internal - it didn't work. So I strongly suggest you get it working with the same internal address first and then ponder how you want to make it work for the outside
users.
Now that you have this set up you have to go to virtual directories and configure the external and internal address there - this is actually what the Step 4 that Martina was refering to has you do.
Both external and internal address are now the same and you think you can configure your outlook manually - think again. One of the most lovely features of Outlook Anywhere, and the reason why I had never used it in the past is that it requires a TRUSTED
certificate.
See so it's not that exchange 2013 requires a trusted certificate - it's that exchange 2013 lacks the feature that was there since Windows 2000 and Exchange 5.5.
So it's time for you to install an Active Direction Certificate Authority. Refer to this wonderful article for exact steps - http://careexchange.in/how-to-install-certificate-authority-on-windows-server-2012/
Now even after you do that - it won't work because you have to add the base private key certificate, which you can download now from your internal certsrv site, to Default Domain Policy (AND yes some people claim NEVER mess with the Default Domain Policy,
always make an addition one... it's up to you - I don't see direct harm if you know what you want to accomplish) see this: http://technet.microsoft.com/en-us/library/cc738131%28v=ws.10%29.aspx if you want to know exact steps.
This is the moment of ZEN! :) Do you feel the excitement? After all it is your first time. Before we get too excited lets first request and then install the certificate to actual Exchange via the gui and assign it to all the services you can (IIS, SMTP and
there is a 3rd - I forgot, but you get the idea).
Now go to your client machine where you have the outlook open, browse to your exchange server via https://exchang2013/ in IE and if you don't get any certificate errors - it's good. If you do run on hte client and the server: gpupdate /force This will refresh
the policy. Don't try to manually install the certificate from Exchange's website on the client. If you wanna do something manually to it to the base certificate from the private key but if you added it to the domain policy you shouldn't have to do it.
Basically the idea is to make sure you have CA and that CA allows you to browse to exchange and you get no cert error and you can look at the cert and see that's from a domain CA.
NOW, you can configure your outlook. EASY grasshoppa - not the manual way. WHY? Cause the automatic way will now work. :) Let it discover that exachange and populate it all - and tell you I'm happy! :)
Open Outlook - BOOM! It works... Was it as good for you as it was for me?
You may ask, why can't I just configure it by manual - you CAN. It's just a nightmare. Go ahead and open the settings of the account that got auto configed... How do you like that server name? It should read something like [email protected]
and if you go to advanced and then connection tab - you'll see Outlook Anywhere is checked as well. Look at the settings - there is the name of the server, FQDN I might add. It's there in 2 places and one has that Mtdd-something:Exchange2013.yourdomain.local.
So what is that GUID in the server name and where does it come from. It's the identity of the user's mailbox so for every user that setting will be different but you can figure it out via the console on the Exchange server itself - if you wish.
Also a note, if your SSL certs have any trouble - it will just act like outlook can't connect to the exchange server even though it just declines the connection cause the cert/cert authority is not trusted.
So in short Outlook Anywhere is EVERYWHERE! And it has barely any gui or config and you just supposed to magically know that kind of generic error messages mean what... Server names are now GUIDs of the [email protected] - THAT MAKES PERFECT
SENSE MICROSOFT! ...and you have to manage certs... and the only place where you gonna find the name of the server is inside the d*** Outlook Anywhere settings in the config tab, un it's own config button - CAN WE PUT THE CONFIG ANY FURTHER!
Frustrating beyond reason - that should be Exchange's new slogan...
Hope this will help people in the future and won't get delete because it's bad PR for Microsoft.
PS
ALSO if you want to pick a fight with me about how SSL is more secure... I don't wanna hear it - go somewhere else...

Cannot Start Microsoft Outlook. Cannot open the Outlook Window. The set fo folders cannot be opened. You must connect to Microsoft Exchange with the current profil

Cannot Start Microsoft Outlook. Cannot open the Outlook Window. The set fo folders cannot be opened. You must connect to Microsoft Exchange with the current profile before you can synchronize your folders with your Outlook data file (.ost)
OK. This is a new outlook setup on a laptop. The mail account is on a MS Exchange Server 2010. The user can log on to their laptop no problem with their AD login and password. To setup the outlook profile we have checked the name OK. When we click finish
and try to start outlook we get the above error message. It is driving me pots as I have tried also of things. I have tried to connect without catching the files. The error message then says that the Exchange Server is down, yet we checked the name OK and
I can log on to the MS Exchange server and see the setup.
What else is it that I need to look at as I have tried everything. I will add that they one service I see not running is the Exchange RPC service. If I try to start it, it fails saying Some services stop automatically if they are not in use by other services
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What can I do?

The major cause of this problem is a corrupted Navigation Pane settings file – profilename.xml, where “profilename” is the name of your Outlook profile. A good sign that the
file is corrupted is when the size of the file is shown 0 KB. No one knows the precise reason why this takes place, but all versions of Outlook from 2003 to 2013 may get affected.
Other causes may be when you run Outlook in the compatibility mode, or if you are using a profile generated in an older Outlook version, or if the Outlook data file (.pst or .ost)
was removed or damaged as the result of faulty uninstallation or reinstallation of MS Outlook.
Follow the steps given below to resolve this problem
1. Recover Navigation Pane configuration file
2. Repair your Outlook PST file using Inbox Repair tool
3. Create a new Outlook profil and import data from the old PST file
4. Turn off Compatibility Mode
5. Start Outlook in Safe Mode
For more info, you can visit http://www.ablebits.com/office-addins-blog/2013/12/06/cannot-start-microsoft-outlook-solutions/

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Go to Settings>General>Accessibility and turn LED Flas for Alerts to Off.

I'm a new iPad mini user, I thought you received pages for free?

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Hi everyone, I forgat my icloud password, apple says: (Email has been sent. When you receive your sign in information, follow the directions in the email to reset your password. Email has been sent.), but I do not recive Email yet.

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Check your junk mail folder just in case.

Any idea on a snooze feature in calendar, once you receive an appointment reminder?

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Thanks for posting this. I share your frustration.
In addition to the location bar not liking phone numbers, it doesn't like detail other than what's in its suggested location. For example, I wanted to put the Suite # in with the address. But because the address was found by the auto complete, just hitting enter or clicking outside the event creation dialog auto-filled with the iCal info - minus the additional information I had added! Frustrating, because I put specifics like this in my phone/calendar to ensure that I show up at the right place at the right time!
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