Does it all have to be in 1 Flash document?
i'm doing a flash home page with a simple animated intro,
which ends in a static page with links to html pages. so when i
test the movie in flash everything goes right. so i publish. then i
open the html file in my browser that the publish created. the
animation page runs to the links frame. the links go to a separate
html page. everything's fine.
then, when i hit the "back" button it goes back to the
beginning of the animation.
but i want to go back to the links frame.
should i build the links page in a separate flash document,
so that when the animation runs out, it jumps to the separate links
page? if this is so, then how do i set up the animation intro to do
that?
or do i set up an anchor on the links frame for the outside
html page to "back button" to?
thanks for your help, this is driving me nuts
ok, here goes:
(step 1) simple animation... (step 2) last frame has: stop();
- getURL"Mazzotti_Home.html", "_self"... (step 3) URL with link
buttons is gotten... (4) link buttons get their subsequent pages...
(5) "back" button returns to the static page with the links instead
of returning to the animation intro.
however, there is a blink when the last frame runs the getURL
command, its a minor issue. and this is the only way i can figure
out how to set up the links to "back-button" to the static page,
instead of "back button'ing" to the beginning of the animation.
is this the correct build for the function i want? is there a
different/correct way to set this up?
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Yes! Ask me why...
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I called Apple last Monday to find out what was going on. Spoke to a nice fellow named Kevin who said he'd look into it, and call me back the next day.
Next day passed... no call. I called Kevin back left a message, and indicated I'd like to know what was going on.
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I tried Kevin again on Thursday. Left another message. No reply.
Tried back on Friday morning. Left another message. Still no reply.
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For another ten minutes.
I call back. Antoine explains that the reason I'm on hold is probably because customer service is closed. So why was I on hold for nearly an hour listening to terrible music? That's one of the mysteries of Apple customer support...
So here I am, with a computer that's been in the shop nearly three weeks, that can't be repaired because Apple won't honour its warranty, and no way to even find out what's going on, because Apple's customer service is such an unnavigable maze.
The sad thing is, I usually like Apples. I was even going to buy a new one this summer.
Now - not a chance.
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iBook G3 700 Mac OS X (10.4.6)Does Apple Canada have the worst customer support ever?
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Seriously, would you like some help?
Call back, and don't mess around with Customer Service. Immediately ask for Customer Relations. These are the people whose job it is to make an unhappy customer happy again. They aim to please.
A polite, but seriously disappointed tone of voice is what you need, so take some deep breaths until you can achieve that.
There was an article in the February, 2005, issue of Reader's Digest called "How to Complain." Please read these tips. Then call and tell Customer Relations your sad experience with Customer Service.
How to Complain
You call customer service to complain about a product, and you hang up angrier than when you started. That’s customer rage, a feeling experienced by millions of people with a major complaint, says Scott Broetzmann, president of an American firm that tells companies how to offer the best customer service. His secrets to getting good service:
Have a goal
If you want your product repaired, say so. Want an apology? Speak up.
Keep it short
Focus on one problem, and be succinct.
Stick with it.
You have to invest the time it takes. Don’t get what you want? Ask for a supervisor.
Skip ultimatums
Don’t threaten not to do business with them again. Why should they help you if you won’t buy from them in the future?
Plead your case
Many companies have information such as how much money you’ve spent with them and how often you complain. If you’re a good customer, they may be more willing to help.
Be nice
You’re unlikely to get what you want if you’re rude.
Good luck!
(P.S. Microsoft doesn't make computers; just the crappy OS that goes on them.)
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