Business Objects connect to Solution Manager system?

Hi
1.How to Monitor Business Objects in SM?
2.How to Connet Business Objects to SM?
Please let me know if ther are any SIM or PDF for configuration of BOJ for SM.
Regards,
Neni

1)     Install the specified Microsoft security patch in accordance with the instructions in SAP Note 1375494 in BOBJ Server
2)     Download SAPHOSTAGENT711_56-20006321.SAR and uncared.
3)     The login user requires authorization to create a service. To set this specific authorization, do the following:
a.     On the Microsoft Windows host, choose Start Control Panel  Administrative Tools  Local Security Policy .
b.     In the navigation bar, choose Security Settings  Local Policies  User Rights Assignment , and then double-click the line Log on as a service.
c.     Add the login user to the list by choosing the Add User or Groupu2026 button and entering this user.
4)     SAP HOSTAGENT version 7.11 instead 7.20. Then again upgraded to 7.20 version
5)     Downloaded the attached file ewa4boe.zip in SAP Note 1393207 onto C:\EWA folder of BOBJ server and extracted. As administration user, executed the batch script enable_ewa_monitoring.bat by invoking enable_ewa_monitoring.bat
I hope this resolves

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Quality Center Adapter - Connecting Multiple Solution Manager Systems

We are running Solution Manager 7/Enhp 1 and Quality Center 10 successfully using the Quality Center Adapter integration. My question is, can we connect multiple Solution Manager systems (i.e. SMP/SMS/SMX) to a single Quality Center server simultaneously? Or is there a one-to-one relationship restriction. Thanks.

I have answered this question in this post below:
http://forums.sdn.sap.com/thread.jspa?threadID=2110531&messageID=10962875#10962875
To quote myself
Each tie up is based on the logical ports at the Solution Manager end and the relationship between the two entities is between Projects. So if you set up the configuration like you would in a normal scenario and at the right moment, connect the projects in SolMans to the corresponding projects in HPQC, you should be fine.
Hope that helps.

Connect two Solution Manager systems.

Hello,
We are planning to couple two Solution Manager systems.
We want to get all the alerts ABAP+JAVA(Root Cause) from one Solution Manager to the other.
What are te steps to take?
Connect the SLD's?
Connect the systems thru RFC?
Point all the agents to the 2 Solution Manager systems?
Regards,
Mike Geluk

Hello,
It is possible.
For SLD, two options:
- Each Solution Manager can use its own SLD. Then you must define the other server in the SLD, and vice-versa.
- Each Solution manager can connect to a central SLD where the two are defined.
The rest is just like any other managed system configuration: follow the steps in solman_setup.
Best regards,
Guiilherme

Automatic creation of business partners in Solution Manager system in Charm

When I automatically create business partners in the Solution Manager system from the users in the satellite systems, they are created of type "Business Partner (Gen)" and they are not associated to the user with the same name id in the Solution Manager system, but they are connected to the remote users in the satellite systems. For this reason I change manually every business partner making it of type "employee" and connecting it to the user in the Solution Manager system. In this way I can use it like partner function. Is this the correct procedure to follow? If not, what do I have to do? Which is the correct way to generate business partners in the Solution Manager system from the users in the satellite systems?
Thanks
Antonello

Hi,
It is advisable to have the same login name for the satellite systems and SOLMAN user.
Business partner can be created thru tcode DSWP -> Select Solution -> Edit -> Create business partner.
You need to create a business partner only once by the above method, even if you have a number of satellite systems.
Once the BP is created , go to tcode BP -> select the business partner -- > In the Identification Tab, enter the systems which will be accessed by the user. Here you can also give the SLM system ID in addition to the other satellite systems.
The employee connection process which you do is correct
Rgds
Abhijit

How to downloadin Business Process Repository in Solution Manager?

Hello,
Does anybody know how to download whole Business Process Repository from solution manager?
I know how to download BPR, that are related to project, to excel file, but I want to download all the scenarios,processes are inbuilt to the Solution Manager business blueprint.
Can anybody help me?
Thanks,
Mahantesh

Hello Mahantesh,
I suppose that your idea behind this question is that you would like to browse the contents of the BPR. For this specific pupose, SAP will deliver a new web dynpro application with SAP Solution Manager 4.0 SP 12 and the respective stack coming out mid June 2007 which allows you to browse all BPR contents in your SAP Solution Manager system. So you no longer have to create a seperate project and select the contents via F4 value help in SOLAR01 in order to access the contents.
For further updates, please check the news mid June:
<a href="http://service.sap.com/solutionmanager">http://service.sap.com/solutionmanager</a>
Media Library -> Technical Papers. It will probably be called: "4.0 Support Package Stack <latest stack> [probably stack 12]"
However, please note that an individual download of the entire or partial BPR structures into MS Excel will not be possible.
Best regards,
Doreen Baseler

Error in RFC & to Solution Manager System

Hi,
Error in RFC & to Solution Manager System
can anyone tells me why this error occurs???
With regards
kulwinder

FYI
We have just had same issue thaat in certain scenarios with RFC communication BACK to Solution Manager from Satellite system we got the error. We resolved this by looking at the RFC user used in the BACK connection (i.e. SOLMAN<SID>) on the Solution Manager and changing the user type from communications.
Hope this helps someone else, I spent ages digging around for an answer to such a simple fix
Paul

1 Solution Manager System - Mulitple Companies.

Hi All,
Please provide some input/information regarding one Solution Manager system with multiple companies.
Situation:
We currently have one Solution Manager system(SMP) that belongs to a main company. Under this company there are 5 separate companies. Each company including the main company has multiple SAP systems with different landscapes. Main Company - ECC6 landscape, BI 7.0, Portal, XI and HR Landscape. All other companies have their unique systems/landscapes with their own support personnel.
Issues at hand:
How do we setup Solution Manager to run multiple companies? Do we setup different Solution Landscapes and add each company systems to their own landscapes. How does this effect Service Desk/Charm setup ?
We also want to implement Service Desk / Charm / EWA and all the other functionality that is available in Solution Manager. Is there any advise on this issue and what are the potential pitfalls.
Is it possible to be setup multiple clients and have each company work in its own client.
I would appreciate any advice and information that will assist us with making an informed decision on the best way to proceed with this. I have done research and cannot find any information pertaining to this type of scenario. I'm hoping there are other customers that have a similar problem/issue.
Thanks and regards,
Ricky

Dear Ricky,
You are right. You sould create multiple solutions u2013 a solution for each company. Each solution comprises the landscape (systems) relevant.
I don't think setting up multiple clients and have each company work on its own client is a good idea. The solution manager supports monitoring and managing multipal solutions. By creating multiple clients you are loosing the advantage of one-point-of-entery. Besides, a lot of the customization in the SolMan is cross client.
Regarding the service desk:
You may create a sold-to-party business partner for each of the companies (transaction BP) and assign each sold-to-party only to the relevant system/iBase in transaction IB52. This will allow you to screen the messages in the service desk by a sold-to-party/company.
Regarding the EWA:
The EWA monitors the systems in the solutions. You may have as many solutions as you want.
Regarding the Charm:
Sorry, we didnu2019t implement it yetu2026 you should keep asking abour that.
If you would want to use Business Process Monitoring - this is solution based, so I don't see any problem there.
Hope it was helpful.
Good luck!
Adi Skutelsky

Solution manager system log - strange entries

Hi Everyone,
the problem we are facing in Solution Manager system log every five minutes appears a new error message:
2 Database error -30082 at CON
0 > SQL30082N Security processing failed with reason "24"
0 > ("USERNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
First of all the landscape: ECC, BI, CRM, PI and Solman. Each system is DEV, QUA, PRD - except Solution Manager.
Result of going to see the logs within work directory:
Connect to %_DCR_XXXXX as db2dcr with DB6_DB_NAME=DCR;DB6_DB_HOST=xxxxxx;DB6_DB_SCHEMA=SAPSR3;DB6_DB_SVCENAME=5912
C *** ERROR in DB6Connect[dbdb6.c, 1727] CON = 1 (BEGIN)
C &+***      DbSlConnectDB6( SQLDriverConnect ): [IBM][CLI Driver] SQL30082N Security processing failed with reason "24" ("USE
C &+***      RNAME AND/OR PASSWORD INVALID"). SQLSTATE=08001
C &+***
C &+***
C &+***      ABAP location info 'CL_SQL_CONNECTION=============CP', 337
C &+***
C *** ERROR in DB6Connect[dbdb6.c, 1727] (END)
C *** ERROR => DbSlConnect to 'DCR' as 'db2dcr' failed
[dbdb6.c      1732]
Some of the systems are being connected successfully and the error messages in SM21 are not related to those systems. But some of the systems like DCR cannot be reached. And this fact causing the error messages.
I haven't configured Solution Manager because I have joined the project later. I would like to know what job is trying to access the satellite system and for what purpose.
On solution manager side I have checked all the scheduled background jobs - all of them have been executed successfully.
There some of them are scheduled but it is hard understand what is purpose of the job.
I have checked and corrected system landscape through SMSY and have maintained all the RFCs. They all OK now.
What else could force to make a connection to satellite system? And where is the place where it is hardcoded local(satellite) db2 connection entry?
Like I said before, some of the systems are being connected but some not. The one which has not been connected - there was recently changed SAP master password. I believe this is the key to resolve the problem. But the system itself operating 100% correctly.
Perhaps it could be CCMS that makes some extra connections to collect the data from the monitored systems. But I have checked all the RFC's in SM59 and they were OK.
Any ideas or suggestions would be appreciated.
Thanks in advance,
Kind regards,
Artjom.

Kaustubh Krishna,
thank you for respond.
It was dbacockpit. The connection was maintained with old db2sid password. And it was causing problematic log entries.
Problem was solved.
Points awarded.
Thanks,
kind regards,
Artyom

Background job canceled in Solution Manager system

Dear all expert ,
Two background jobs canceled in solution manager system before some time.
details-
Background jobs :
                    1 - LANDSCAPE FETCH
    Program name : RSGET_SMSY
Job log : Job started
Step 001 started (program RSGET_SMSY, variant ,
The SLD server connection is inactive
Job cancelled after system exception ERROR_MESSAGE
                   2 - SEND_SYSTEM_RELATIONSHIP_TO_SUP
    Program name : AI_SC_SEND_SYSTEM_RELATIONSHIP
Job log :
                   Job started
Step 001 started (program AI_SC_SEND_SYSTEM_RELATIONSHIP, variant ,
SOL determined as monitoring Solution Manager system
SAP customer number unknown for installation number 0020606335
Job cancelled after system exception ERROR_MESSAGE
please help me , what should i do ?
I am waiting for your positive response.
Regards
Shubh

hi,
You can try following ....
For the job SEND_SYSTEM_RELATIONSHIP_TO_SUP
Program : AI_SC_SEND_SYSTEM_RELATIONSHIP
1. Up to Support Package 09:
a) Start transaction SMSY.
b) Choose Shft+F5.
c) Select the system named in the message.
d) Choose F6.
e) Select the "System Data in SAP Support Portal" tab.
f) Using the input help, fill the system number field with the correct system.
g) Save the data.
2. Up to and including Support Package 08:
a) Start transaction SOLMAN_CONNECT.
b) Select the system in question in the ID field and choose the filter pushbutton.
c) Select the system and select "Create configuration".
d) Fill the system number field using the input help with the correct system.
e) For example, select the "BW GUI Connection" service type.
f) Carry out all of the subsequent steps of the Configuration Assistant until you see the "Finish" pushbutton.
This establishes a unique relationship between your system in the Solution Manager and the system number in the SAP Support Portal. Problems no longer occur with this system when the SEND_SYSTEM_RELATIONSHIP_TO_SUPP job is next run. However, the problem may still exist for other systems (in these cases, you should follow the same steps).
Hope this will help to solve your issue..
Regards
Bhuban
RKFL

Error importing SP in Solution Manager System (phase XPRA_EXECUTION)

Dear community,
I have a fresh installation of Solution Manager System 7.1 (central system) in a test environment.
During post-installation I wanted to apply SP (user DDIC, client 000), but my update queue via SPAM failed in phase 23 (XPRA_EXECUTION) and I have no idea how to handle that. Error message:
- Error in phase: XPRA_EXECUTION
- Reason for error: TP_STEP_FAILURE
- Return code: 0008
- Error message: OCS Package SAPK-70203INSAPBSFND, tp step R, return code 0008
To check the cause of the error it is recommended to choose Goto -> Log -> Queue.
Choosing Goto -> Action Log, I find:
Error during executing the tp command 'tp XPA ALL SOL ...'
tp return code: '0008' , tp message: 'A tool used by tp produced errors', tp output:
Choosing Goto -> Import Logs -> tp system logs, I find:
START EXECUTION OF REPORTS SOL R      20120104111325              DDIC         biss-labor01
START tp_getprots          SOL R      20120104111325              DDIC         biss-labor01
ERROR SAPK-70203INSAPBSFND SOL R 0008 20120104111331 SAPBSFNDUSER DDIC         biss-labor01
ERROR SAPK-70204INSAPBSFND SOL R 0008 20120104111331 SAPBSFNDUSER DDIC         biss-labor01
ERROR SAPKITL701           SOL R 0008 20120104111335 STUSER       DDIC         biss-labor01
STOP tp_getprots          SOL R      20120104111338              DDIC         biss-labor01
STOP EXECUTION OF REPORTS SOL R      20120104111338              DDIC         biss-labor01
An excerpt (3 lines) from ulog:
APServiceSOL 20120104122229 RFC: tp SHOWPARAMS SOL pf=
biss-labor01sapmnt     rans inTP_DOMAIN_SOL.PFL -Dtransdir=
biss-labor01sapmnt     rans (pid=6232)
APServiceSOL 20120104122229 RFC: tp CONNECT SOL pf=
biss-labor01sapmnt     rans inTP_DOMAIN_SOL.PFL -Dtransdir=
biss-labor01sapmnt     rans (pid=6232)
APServiceSOL 20120104122231 RFC: tp XPA ALL SOL pf=
biss-labor01sapmnt     rans inTP_DOMAIN_SOL.PFL -Dclientcascade=yes -Dstoponerror=8 -Drepeatonerror=8 -Dsourcesystems= -Dbuffreset=yes -Dbatch_proc=1 tag=spam -Dtransdir=
biss-labor01sapmnt     rans (pid=6232)
What I already tried:
- retry importing
- stop and start the system, then retry importing
- check for background jobs (rdd* ) that failed via transaction SM37, but there are none that have been canceled
- reset buffers via transaction /$sync
Any input, suggestions or help is highly appreciated!
Regards
Sönke

Hi Sönke,
it seems we are making progress at last.
I'm afraid I didn't make my suggestion about splitting items very clear. I meant to say try applying your SPAM queue in several parts splitting up the packages affected so they are applied individually.
SAPK-70203INSAPBSFND
SAPK-70204INSAPBSFND
SAPKITL701
SAPKB70207
I think default behaviour for SPAM/SAINT is to calculate the entire queue automatically based on EPSIN but you can override this behaviour and choose to split your queue into shorter ones, you simply choose carefully the last package, apply this queue, then choose the next queue and so on until you are done. There used to be special notes which had recommended split points for package queues
EDIT: I checked your link and I don't think it is helpful unfortunately.
Best regards,
Mark.
Edited by: Mark Birch on Jan 11, 2012 2:07 PM

Error in RFC SM_DM1CLNT800_BACK to Solution Manager System Message no. STMWFLOW025

Hi,
I am facing an issue in our Test landscape. One of our team member uninstalled solman system which was connected to all other system. CHarms was partly configured in it, so other technical team used to reach to solman for creating TR# and also release the TR from Solman. Now that the system was removed abruptly we are facing this issue and I have checked few things as below:
1) Checked for domain link entries in STMS and TP profile file, could not find anything. Nor there is any option to delete domain link as there is for create
2) Checked the RFC its was working as new Solman with the same host name and other details has been brought back with out any settings yet in it.
3) I deleted the RFC SM_DM1CLNT800_BACK in the managed system and had a backup copy created before deleting it. But still get the error "Error in RFC SM_DM1CLNT800_BACK to Solution Manager System" in more help I see this Message no. STMWFLOW025
4) Message no. STMWFLOW025 - It gives me an indication that this is something to do with the domain link and the Workflow of the TMS.
5) Checked BCOS_CUST table and it has an entry for this RFC. - Should I be removing this entry and will this resolve the issue?
I need help in resolving this issue and also if one of you could share a blog for the proper configuration removal process of a managed system from Charms and ITSM I think it would be very helpful. I could only find process and step towards configuration and not how to unconfigure the system.
Thanks in advance
Ashish

Hi
The issue is now resolved, this is how I did it.
1) Removed entries from BCOS_CUST from client 000 for OSS_MSG which was pointing to the RFC name
Then got another error:
No RFC connection to the central lock information management system.
The project lock functionality is active in the local system, but there is no RFC connection to the Solution Manager system.
2a) Ran the report in SA38 TMW_CONTROL_PROJECT_LOCK with selection for Deactivate the "project lock functionality".
2) Filled the "Deactivate Project Lock" field with "X" then clicked EXECUTE.
Problem got Solved.
Thanks
Ashish

Create messages on Solutions manager system it self.

Hi ,
On our customer solutions manager system we don't have access to directly log messages via the solutions manager itself, but from the customers ECC (SAP production system)
When we select Help --> Create support message, we get the error "You dont have authorization to create a support message".
Would any one know how this restriction is made where you restrict users from logging messages directly on SM.
Its it a standard role with authorisation. If so please advise the role.
Thank you & regards,
Harshini.

Dear Harshini,
I dont know if in solution manager additonally a authorization is needed maybe you can ask one colleague by open a ticket under component SV-SMG* . For Service Marketplace your user id must have the authorization object" create sap customer message".
Best wishes,
Dragana Manojlovic
SMP TECH Senior Support Consultant II | AGS Primary Support | Global Support Center Austria
SAP Österreich GmbH | Lassallestrasse 7b | A-1021 Vienna | Austria

Question about how to connect two solution manager

Hello experts
one of our clients wants to connect his SOLMAN to our SOLMAN, that way
when they receive a case in his ICM we can monitor the case and respond
It, if the situation requires or they ask for our help.
Can you please tell me if theres a way to connect them and what is the
best way to do that?
Thanks for your help,
Regards,

You are going to connect a Solution Manager to another Solution Manager, so I think it is enough to use the RFC destination on the connection.
I suppose you want to send a message from 7.0 to 7.1, so you may:
In Solman 7.0 system:
1. T-code SM59   > Define an RFC connection to 7.1 system;
2. T-code ICTCONF   > Add an entry for the 7.1 service desk, specify
the RFC Destination as the one you defined   > Activate -> Generate default value mapping (you may find the button on the top of ICTCONF).
In Solman 7.1 system:
1. T-code SM59   > Define an RFC connection to 7.0 system;
2. T-code ICTCONF   > Add an entry for the 7.0 service desk, specify the RFC Destination as the one you defined   > Activate -> Generate default value mapping;
3. Customize your own value mapping including the transaction type. You will find the details in:
    IMG -> SAP Solution Manager -> Capabilities (Optional)    -> Application Incident Management (Service Desk)    -> External Integration -> External Service Desk
Most fields of SIVA and SMIV are the same (for example, priority) so you do not need to care about the value mapping if you do not have special requirement. However, some fields only exist in SIVA category, subject) and others only exist in SMIV (multilevel categories). You may need to implement your own code according to your requirement.
Thanks
Vikram

ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM.

Dear Experts,
I am in the process of ARCHIVIVNG the database for the SAP SOLUTION MANAGER SYSTEM. Since the solman database is increasing randomly i need to archive the old tickets amd also the tables and also the other objects.
Can any one help me how to archive and also what are all the objects to archive in the solution manager system.
Regards,
Umesh

Dear ALL,
I have got he table ARCDEL_OBJ ( Control Table for Archiving / Deletion) table I guess in this table the archiving objects will be stored.
The objects i got in this table are
CA_BUPA
CMS_PRJASM
CRM_ACT_ON
CRM_COMP
CRM_IPMCON
CRM_IPMPUC
CRM_IPMSAC
CRM_LEAD
CRM_LEAS
CRM_MKTPL
CRM_MKTSC
CRM_OPPT
CRM_RAGR
CRM_SACONT
CRM_SALDOC
CRM_SDBPBL
CRM_SDBSOL
CRM_SERORD
CRM_SRCONT
CRM_SRVCON
CRM_SUR
CRM_UBBPOL
CRM_WTYCLM
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PLEASE LET ME KNOW THE IMPACT OF ARCHIVING THESE OBJECTS.
Regards,
umesh

Define Service Desk Destination in the Solution Manager System (Dump creen)

hi,
in SPRO when i click on Define Service Desk Destination in the Solution Manager System
i got dump screen with the error below
any help?
Runtime Errors         SAPSQL_EMPTY_TABNAME
Except.                CX_SY_DYNAMIC_OSQL_SYNTAX
Date and Time          13.07.2008 14:05:57
Short text
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What happened?
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regards

Hi,
I am facing the same problem. What is SP15 ?
Is there any SAP Note that can be applied to correct this ?
Thanks.

Business Objects connect to Solution Manager system?

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