Downloaded a copy of CS5 Design Standard and it will not accept my serial number. I'm on a mac, and yes I'm positive of my serial number. How can I get help?

Adobe is not recognizing my serial number for my purchased CS5 Design Standard. What can I do? Jim

Jim have you verified the serial number is the same as the one registered under your account at http://www.adobe.com/?
If so then is there a specific reason you are needing to reinstall?  Is this a new installation on a new computer?

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