DPC_WatchDog_Violation on Yoga 13

I updated my Yoga 13 to Windows 8.1 a couple of weeks ago.
Yesterday, suddendly, I started getting a BSOD, stating DPC_WatchDog_Violation.
The windows would load, and a few seconds later, the keyboard and touchpad would stop responding, and then I get the BSOD stating the error.
The computer restarts to the Novo Button Menu, but the keyboard doesn't respond, and I can't select any option, until shutting down and pressing the Novo button.
Non of the recovery options seem to work, and I keep getting the violation.
Why is this happening? What can I do? Do I need to send my Yoga for service?
Solved!
Go to Solution.

I have the same problem!
However I managed to make a recovery installation - shut the computer down and keep the power button pressed for about 30 seconds. When the computer boots, turn it off again. Than press the novo button and do a recovery installation (the keyboard is now working again).
Next I will try this:
http://social.technet.microsoft.com/Forums/windows/en-US/a74beaec-87af-4660-8c7f-19e8b9b23382/dpc-wa...
Otherwise it would be great to get some support from lenovo!!!

Similar Messages

Yoga 13 - Windows 8 update always fails

Hi I have a Yoga 13 with Windows 8 64 bit.
I just recently recieved the machine back from repair where they replaced the keyboard and reinstalled the OS after a problem occured with windows update.
The orginial problem:
After completing windows update nov 8 i recieved an error DPC_Watchdog_Violation. The system restarted and loaded the Novo Button Recovery and they keyboard does not work.
The technition said they attempted to flash the Bios but was unable to due to Intel Anti-Theft 4.0 blocking update. A program which i did not install on the machine. The tech did not mention if the program was removed, but comparing the bios it appears that they did not update as it registers as 66CN54WW, the latest being 66CN55WW.
Same Problem:
After recieving the machine, completed windows install and updated the system the same error DPC_Watchdog_Violation occured. Then the system booted into Novo Button Recovery and the keyboard does not work.
Please help, i am afraid if i send the system back in they will not resolve the problem.

The tip I used to solve this problem was found here:
http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_update/i-cannot-install-windows-u...
Basically, uncheck all non-MS / Intel services, reboot your machine, and then try windows update. Re-enable the services after the update is successful.
good luck!

Running Android apps on Yoga 2 Pro in tablet mode

I've not been impressed with Windows Metro when using my Yoga 2 Pro in tablet mode, so I have installed BlueStacks (http://www.bluestacks.com/).
So far it's been pretty good, with the occasional glitch.
Anyone else tried it?
Neil

Im interested in knowing as well...... I think it is great to use bluestacks on this machine!
C

Acrobat XI very sluggish on Yoga 3 Pro

I have noticed that Adobe Acrobat XI is very sluggish on the Yoga 3 Pro. Specifically laggy when zooming in and out, panning, scrolling, and full screen. This is especially apparent with full screen and quite annoying in tablet mode. However, using the Microsoft Reader app with the same PDF files does NOT experience this lag.
What I then discovered is that this has something to do with the Core M processor and it getting its power limited. If you change the power plan in OneKey Optimizer to High Performance (from Balanced, for example), Acrobat all of a sudden becomes quite snappy.
When in tablet mode, if you simply want to read a PDF file (and use Acrobat), you do not need "high performance", so to extend the unfortunately bad battery life of the Yoga 3 Pro, you would want to put it in Balanced or Power Saver -- this should still be sufficient to read PDF files, but it is not the case with Acrobat XI unfortunately.
I'm not sure which specific CPU limiting feature of the power plan is causing this issue in Acrobat, but I thought I would post this because I couldn't find anything on the internet on this issue.
Solved!
Go to Solution.

Please do let us know how things work out for you and then, if you would, please mark the appropriate message as the solution. It may help other members in the future.
Thanks!
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Yoga tablet 2 pro microphone does not work with Skype or Google+ hangout

I have a new yoga tablet 2 pro, with most recent build and most recent version of skype for android.
When using skype or hangout, the other party cannot hear me (unless I speak directly into built-in microphone hole from a few inches away). The mike works fine with OK google, etc. Skype and hangout also work well with earphone and external mike combo.
I think there is a problem with apps accessing microphone gain....... is there a fix?
thanks!

In order to assist my investigation into these reports, if you are still experiencing this issue could you please provide:
the model number
If the model is wifi/3G/LTE
the OTA your device is running
Thank you,
Amy Tupper
Technical Resolution Lead, Pervasive Issues
Lenovo US
ThinkPad T431s, S3 Yoga 14, Helix, Edge 11 & 14, E431, IdeaTab A1107, IdeaPad A1-07, IdeaCentre Horizon, Yoga Tablet 2 10 1051
First computer was a 1980 Commodore 64 from Radio Shack/ GEnie SFRT member from 1993-1996

Poor WiFi performance of Yoga 2 11?

I have just purchased a Yoga 2 11 and find that connectivity is poor (zero to two bars) and unreliable (occasionally reverting to a yellow exclamation point) in my favorite thinking chair. I get reasonable performance at the same location from other machines including a T420, a Nexus 7, and an IPad. After reviewing some community forum fixes for the presumably Yoga 2 Pro, I have checked to ensure that I have the most recent driver; that I have turned off bluetooth; that I am not using protected sharing; that windows is not managing the wifi Plus I have installed on the order of 33 windows updates (a pretty large number considering this is right out of the box on the first day of availability!). Am I missing anything or is this a problem related to something unfixable like the antenna design? Other potentially connected diagnostic information is that some sites e.g. zillo do not load quickly behave very smoothly, even in locations with more than one "bar" of wifi connectivity. Thank in advance for any input.

I see the same poor wifi connection when comparing to my old laptop and to my Galaxy S4. I updated the driver but it did not help (think it was the same one). I have a week left for no hassle returns and if this cannot get resolved I think this unit has to go back.
anonymousscreen wrote:
I have just purchased a Yoga 2 11 and find that connectivity is poor (zero to two bars) and unreliable (occasionally reverting to a yellow exclamation point) in my favorite thinking chair. I get reasonable performance at the same location from other machines including a T420, a Nexus 7, and an IPad. After reviewing some community forum fixes for the presumably Yoga 2 Pro, I have checked to ensure that I have the most recent driver; that I have turned off bluetooth; that I am not using protected sharing; that windows is not managing the wifi Plus I have installed on the order of 33 windows updates (a pretty large number considering this is right out of the box on the first day of availability!). Am I missing anything or is this a problem related to something unfixable like the antenna design? Other potentially connected diagnostic information is that some sites e.g. zillo do not load quickly behave very smoothly, even in locations with more than one "bar" of wifi connectivity. Thank in advance for any input.

[REQUEST] rtl8723au_bt bluetooth driver for lenovo yoga 13

Hello.
I have a lenovo yoga 13 laptop with 8723 wireless card.
Wifi is working bacause of dkms-8723au-git package. As I know, in 3.15 kernel it will work out of the box and lwfinger will no longer maintain this source code.
Bluetooth is not working and there is no bluetooth driver in aur. It is required to install another package from here https://github.com/lwfinger/rtl8723au_bt.
I cannot build this package, because when I run make command it ends with error make[1]: *** /lib/modules/3.14.4-1-ARCH/build: No such file or directory. Also there was written about no dkms support in code. But I cannot fix it, because I am still noob in Archlinux. And for some reason it is written "Support kernel version 2.6.32~3.13.0" in readme.txt. I have already 3.14.4-1-ARCH kernel.
Could anyone help me to fix that and make aur package for other people to get bluetooth work on lenovo yoga 13?

I think bluez5 is ok, because when I run bluetoothctl it can detect my cluetooth controller now. However, I cannot start working with it
[ndr@yoga ~]$ sudo bluetoothctl
[sudo] password for ndr:
[NEW] Controller 2C:D0:5A:DF:60:07 yoga [default]
[bluetooth]# help
Available commands:
list List available controllers
show [ctrl] Controller information
select <ctrl> Select default controller
devices List available devices
paired-devices List paired devices
power <on/off> Set controller power
pairable <on/off> Set controller pairable mode
discoverable <on/off> Set controller discoverable mode
agent <on/off/capability> Enable/disable agent with given capability
default-agent Set agent as the default one
scan <on/off> Scan for devices
info <dev> Device information
pair <dev> Pair with device
trust <dev> Trust device
untrust <dev> Untrust device
block <dev> Block device
unblock <dev> Unblock device
remove <dev> Remove device
connect <dev> Connect device
disconnect <dev> Disconnect device
version Display version
quit Quit program
[bluetooth]# version
Version 5.19
[bluetooth]# power on
Failed to set power on: org.bluez.Error.Blocked
[bluetooth]# list
Controller 2C:D0:5A:DF:60:07 yoga [default]
[bluetooth]# devices
[bluetooth]# show
Controller 2C:D0:5A:DF:60:07
Name: yoga
Alias: yoga
Class: 0x000000
Powered: no
Discoverable: no
Pairable: yes
UUID: PnP Information (00001200-0000-1000-8000-00805f9b34fb)
UUID: Generic Access Profile (00001800-0000-1000-8000-00805f9b34fb)
UUID: Generic Attribute Profile (00001801-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control (0000110e-0000-1000-8000-00805f9b34fb)
UUID: A/V Remote Control Target (0000110c-0000-1000-8000-00805f9b34fb)
Modalias: usb:v1D6Bp0246d0513
Discovering: no
[bluetooth]# select 2C:D0:5A:DF:60:07
[bluetooth]# power on
Failed to set power on: org.bluez.Error.Blocked
[DEL ] Controller 2C:D0:5A:DF:60:07 yoga [default]
[NEW] Controller 2C:D0:5A:DF:60:07 yoga [default]
[bluetooth]#
Ok, it is not powered on. In troubleshooting section in wiki there are some instructions about such situation. I do all as described in wiki:
[ndr@yoga ~]$ hciconfig -a
hci0: Type: BR/EDR Bus: USB
BD Address: 2C:D0:5A:DF:60:07 ACL MTU: 820:8 SCO MTU: 255:16
[b]DOWN[/b]
RX bytes:558 acl:0 sco:0 events:28 errors:0
TX bytes:355 acl:0 sco:0 commands:28 errors:0
Features: 0xff 0xfb 0xff 0xfe 0xdb 0xff 0x7b 0x87
Packet type: DM1 DM3 DM5 DH1 DH3 DH5 HV1 HV2 HV3
Link policy: RSWITCH HOLD SNIFF PARK
Link mode: SLAVE ACCEPT
[ndr@yoga ~]$ hciconfig -a hci0 up
Can't init device hci0: Operation not permitted (1)
[ndr@yoga ~]$ sudo hciconfig -a hci0 up
[sudo] password for ndr:
Can't init device hci0: Operation not possible due to RF-kill (132)
[ndr@yoga ~]$ rfkill unblock all
bash: rfkill: command not found
Could you please tell me where to dig next. Why there is not rfkill command?

Lenovo Yoga 2 13, Kali Linux 1.0.7, Ubuntu 14.04, Windows 8.1 install, config, and wifi fix.

Lenovo Yoga 2 13, Kali Linux 1.0.7, Ubuntu 14.04, Windows 8.1 install, config, and wifi fix.
I wanted to share an experience with everyone I hope will help others avoid what I have gone through the past 3 days. I bought a Yoga 11s that I loved but had some issues with the wireless, Lenovo being awesome replaced it with a Yoga 2 13. I love this laptop but ran into some issues with Linux install/wireless, which I wanted to show how to resolve in one place. Hopefully this will help someone else get through this quicker
I am going to try and write this for someone with little Linux experience, if I miss the mark please let me know and I will clarify the best I can.
For work I need Windows 8.1 and Kali Linux, while for home I prefer Ubuntu.
My Yoga 2 13:
I5 1.6 ghz
8 GB ram
256 GB SSD
ORANGE!
My requirements:
I need Windows
I need Kali Linux (livecd, even with persistent mode was not an option as it would not save the wireless fix or system updates) – I would also like this on a USB drive and not the internal SSD
I would like Ubuntu
Needed to do this:
1. 2 USB thumb drives (at least 8gb in size each) I used 2 Leef Supra 32GB drives. They are my favorite right now and are only about $27 at amazon.
2. Phone that can USB Tether or a USB Ethernet card (External USB wireless will show as "Hardware Locked"). Again you can pick one up for sub $10 if you need the USB Ethernet route. I used my Galaxy S5, you will need to download 200-300 mb of items through this so make sure you have the data if you go that route.
3. You may be able to get a USB wifi card to work if you do the following after boot. This only worked once for me.
                a.Type ‘sudo rmmod iwlmvm’
b.Type ‘sudo rmmod iwlwifi’
4. ISOs of Ubuntu and Kali Linux (I used Ubuntu 14.04 and Kali Linux 1.0.7)
5. Software to unzip the ISOs. I recommend 7-ZIP and will be referencing this in this guide.
6. I will include the EFI boot files and the WiFi fix files if I can attach. Otherwise I will provide a link to them.
   Link: https://www.dropbox.com/s/puxnnoft3gn2b6l/WiFiFix.zip
Recommended (these are just in case you corrupt something making your system not see any OS
1. I would call Lenovo beforehand and get a set of recover disks (this will take 2-3 days)
2. In the meantime a USB Windows 8.1 or 8 ISO (the repair feature may save you)
*Note: At many points in this guide I detail steps and commands. Please double check that you understand the step before proceeding. There are multiple points where a mistyped command or clicking the wrong option will cause your entire system to fail and you will need to reformat the entire drive and start over. This also will make One Touch recovery not work. Proceed with caution.*
I did not need to disable ‘secure boot’ to do this, but keep in mind that you may need to.
Steps:
First let’s go through the installs, and then we will go through grub config and wireless fix
1. In Windows scroll to computer and right click, select manage.
2. Go to “Disk Management”
3. Select the main HDD (notice Lenovo puts a stupid number of partitions on here)
a. I deleted the D: drive on here, if you do this make sure to copy the drives over to your main C: drive. You will want to run each of the installers and repair the drivers after.
4. I used the space from the D: drive and pulled a little more creating a 50 GB partition for Ubuntu and my swap file
a. You can also add more space by right clicking your C drive and selecting shrink
b. Do not format the partitioned data as this will make identifying it later much easier.
5. Open a command line
                a. Swipe from the right of the screen and select search
                b. Type ‘cmd’
                c. right click and select ‘run as admin’
6. For Ubuntu: Type ‘diskpart’ into the command line
                a. type ‘list disk’
i. You should see 2-3 disks depending on if you have one or both usb drives in the laptop at the time. I would suggest only doing 1 at a time so you don’t lose track.
                b. type ‘select disk $’ (Replace the $ with the number of the drive)
c. ***** Before proceeding make sure you have the correct drive selected or you can ruin your Windows install and Lenovo one touch recovery will not fix it since we have changed the partitions *****
d. type ‘clean’
e. type ‘create partition primary’
f. type ‘active’
g. type ‘format fs=fat32 quick’
h. type ‘assign’
i. type ‘exit’
6. For Kali Linux: Type ‘diskpart’ into the command line
                a. type ‘list disk’
i. You should see 2-3 disks depending on if you have one or both usb drives in the laptop at the time. I would suggest only doing 1 at a time so you don’t lose track.
                b. type ‘select disk $’ (Replace the $ with the number of the drive)
c. ***** Before proceeding make sure you have the correct drive selected or you can ruin your Windows install and Lenovo one touch recovery will not fix it since we have changed the partitions *****
d. type ‘clean’
e. type ‘create partition primary size= 3272
f. type ‘active’
g. type ‘format fs=fat32 quick’
h. type ‘assign’
i. type ‘exit’
j. By doing this we can maintain a portion of this drive as the install CD and still have linux install/ liveCD if we need to run it on another machine.
7. At this point the drive is ready to have the contents of the ISO copied over.
8. Right click the ISO and select 7-zip then ‘zip to /’ This should unzip the ISO to the location of the ISO into a folder named exactly the same as the ISO.
9. Once this is done for Ubuntu ISO it is done
10. Kali requires a little bit more to be ready
                a. Kali will need some files added for EFI boot. --$--
                               i. Thanks to: https://forums.kali.org/showthread.php?271-How-to-EFI-install-Kali-Linux
                               ii. EFI files are located within the wifi fix folder https://www.dropbox.com/s/puxnnoft3gn2b6l/WiFiFix.zip
11. Now let’s start with Ubuntu
Ubuntu install
1.     Place USB drive into the laptop and press the “Lenovo boot” button next to the power button
2.     Select ‘Boot Menu’
3.     Select ‘EFI USB Device (Name of drive)’ Mine stated Leef Supra
4.     Select ‘install Ubuntu’
5.     Go through the Ubuntu install until you get to select the install drive
6.     Once you get to the install portion it will ask you to select from one of 4 options. Select ‘Manually select partition’
7.     Select the “Free Space” where we opened up some of the drive
8.     You will need to create 2 partitions, I usually create the swap partition at the end of the drive
a.     First I create the swap
                                          i.    Set at the end of the drive
                                         ii.    Set size to 1024 mb
                                        iii.    Set type to ‘swap’
b.     Second create the ext 4 partition
                                          i.    Set to beginning of drive
                                         ii.    Set to remainder of the space
                                        iii.    Set type to ext4
                                        iv.    Set mount point to /
9.     Finish the install and boot into Ubuntu
10.   You will notice that your wireless is ‘disabled by hardware’ This is fine for the time being and we will worry about this after the kali install. If we fix it now for some reason after installing kali we get the error again and would just need to fix it again.
Kali Linux install
1.     Place USB drive into the laptop and press the “Lenovo boot” button next to the power button
2.     Select ‘Boot Menu’
3.     Select ‘EFI USB Device (Name of drive)’ Mine stated Leef Supra
4.     From the grub menu select ‘install kali linux’ both graphical and text work. I much prefer text install
5.     You will get a few errors through the install but that is fine
6.     The first we see is about network hardware and ‘load missing firmware from removable media?’ – Select ‘no’
7.     Then select no ethernet card
8.     It will have you name your machine then it will ask you for the root password
a.     If you want to just use root *not recommended* place the password here
b.     If you wish to use a non-root account then leave these blank and it will ask you for a name, username, and password of the new machine *Very Recommended* - this will also add this user to the sudoers file
9.     It will then ask you to ‘partition disks’
10.   Select manual
11.   Now here is where it can get a little confusing so read twice click once
12.   Select the USB drive from this list
13.   Mine shows up under (sdb) – Leef Supra
a.     It could be sdc, sdd, sde, etc… depending on how many drives you have plugged in.
14.   You should see one primary drive that is 3gb or so that is formatted as FAT32. – DO NOT TOUCH THIS PARTITION!
15.   You should see the remainder of this drive as ‘FREE SPACE’ select that
16.   Create a partition at the end at size 1024mb and swap
17.   Then create another one for the remainder of the drive and set it to ext4 with mountpoint of /
18.   Continue through the install after you should see an error warning you that ‘you may not be able to boot’ that is fine, select continue
19.   Then select from the menu of all the options ‘continue without bootloader’
20.   It should finish up then reboot on its own.

First setup/boot/fix grub
1.     You should be able to boot up into GRUB2 menu now.
2.     You may not see kali linux in this menu (make sure you have your towel and don’t panic!)
3.     Boot into Ubuntu
4.     Once you log in you should see that you still cannot use wireless due to being locked by hardware
5.     This is expected
6.     Let’s fix grub then we will come back to fixing wireless
7.     Plug in your device to connect to the internet (USB Tethering or USB Ethernet)
8.     Once you verify that you now have an internet connection run the following from terminal
a.     ‘sudo add-apt-repository ppa:danielrichter2007/grub-customizer’
b.     ‘sudo apt-get update’
c.     ‘sudo apt-get install grub-customizer’
9.     You can also edit the grub.cfg manually if you know what you are doing… I did not
10.   Open grub customizer
11.   It should auto populate and you should see ‘debian (kali linux)’ somewhere in the list
12.   It should be mounted to /dev/sdb2 or /dev/sdc2 depending on how many devices you have
13.   At this point go ahead and save
14.   Reboot and test that you can get into each OS
15.   This is where my inexperience got me. I spent 2 of my days so I am including this error: If when you boot into Kali you get an error somewhere that says ‘/bin/sh: can’t access tty: job control turned off’ look above it for an error that looks similar to ‘ALERT! /dev/sdc2 does not exist. Dropping to a shell!!’
a.     That error is due to the mount point being incorrect in grub, reboot and from within grub highlight the kali boot. Press ‘e’ then towards the bottom you should see ‘root=/dev/sdc2’ change this to ‘root=/dev/sdb2’ again the number doesn’t matter just make sure it stays the same.
b.     Press F10
c.     If this boots fine then you will need to go back and fix the grub.cfg or load into Ubuntu and open grub customizer again, it should fix this
16.   Now you have 3 working OS on the machine with one being on a USB! Congrats!
17.   You can remove the USB with no worry of screwing up your install, but you will not be able to boot into Kali Linux until you replace it. I would suggest only removing it and replacing it while the machine is powered off, but that’s just me.
Fix Wireless
Now is the time to do what probably ¾ of you came here for. FIX THE DANG WIRELESS. This is a huge problem from Lenovo’s side that I hope they realize how important Linux is and will fix. I won’t hold my breath though.
Log into Ubuntu : This is well documented in the following forum post on page 3 by user Haohe:
http://ubuntuforums.org/showthread.php?t=2215044&page=3
His has you download quite a large file, mine should be much smaller.
https://www.dropbox.com/s/puxnnoft3gn2b6l/WiFiFix.zip
1.     Download the attached package with the fix.
2.     Connect your USB internet device (tether or ethernet)
3.     Place the packages somewhere easy to access, in this example I will place them under ~/Desktop/WiFiFix
4.     Type ‘cd ~/Desktop/WiFiFix/’
5.     Now we need to prep the tools we need.
6.     Type ‘sudo apt-get update’ – we did this before, but you know, just in case
7.     Type ‘sudo apt-get install linux-headers-`uname –r`’   Note around uname-r they are the ` symbol not the ‘ this is located just above the tab on the same key as ~.
8.     Type ‘make’
9.     Type ‘sudo cp /lib/modules/3.13.0-24-generic/kernel/drivers/platform/x86/ideapad-laptop.ko ~/ideapad-laptop.ko.backup’
10.   Type ‘sudo cp ~/Desktop/WiFiFix/ideapad-laptop.ko /lib/modules/3.13.0-24-generic/kernel/drivers/platform/x86/’
11.   Type ‘sudo modprobe -r ideapad-laptop’
12.   Type ‘sudo modprobe ideapad-laptop’
13.   Type ‘sudo rfkill unblock all’
14.   Type ‘sudo modprobe -r ideapad-laptop’
15.   Type ‘sudo mv ~/ideapad-laptop.ko.backup /lib/modules/3.13.0-24-generic/kernel/drivers/platform/x86/ideapad-laptop.ko’
16.   Next we need to blacklist the ideapad module
17.   Type ‘sudo echo 'blacklist ideapad-laptop' > /etc/modprobe.d/blacklist-ideapad.conf’
a.     The first time I tried this it wouldn’t work. So I did the following
b.     ‘sudo touch /etc/modprobe.d/blacklist-ideapad.conf’
c.     ‘sudo vim /etc/modprobe.d/blacklist-ideapad.conf’
d.     Enter     blacklist ideapad-laptop
e.     Exit and save
18.   Reboot your Yoga 2 13
19.   Boot into kali and see if you have wireless, if you do then you are done. If not we will need to repeat this process with one small little change.
Kali Wifi Fix
1.     Copy the sources.list from the package provided
2.     Replace /etc/apt/sources.list with the included
3.     Some of the file path changes but the process remains the same from here.
Congratulations you now have 3 OSes one portable to other machines and working wifi!
Thank you
SirGed

Yoga 2 Pro BIOS UI corrupted after clean install Win 8.1 Pro

Hi all.
First of all sorry for my bad English.
And here is my problem:
I just bought a new laptop "Yoga 2 Pro". Because I have a legal copy of Windows 8.1 Pro I decided to reinstall the system. Before re installing BIOS UI looked normal but after re installation of the operating system BIOS UI looks strange and can not use it. You can see it on the attached photos. I tried to reinstall the system a few times but immediately after installation BIOS UI looked like in the pictures. Interesting that after removing system from SSD, BIOS UI is starting to look normal and is fully functional. I even tried different versions of the operating system because I thought that the cause lies with the ISO file. The effect has always been the same.
Does anyone have any idea what might be causing this problem?
I will be grateful for any suggestions.

I did try removig the Lenovo energy management software, but that didn't work. I also then reinstalled and tried setting it to Performance mode. However, I didn't look for a Windows power mgmt solution.
What's weird is that after I powered down and used the Novo button to check the BIOS version (just to confirm what I said earlier), when I restarted Windows again I did not see the Hyper-V error message. I haven't restarted again, but will check again tomorrow morning when Windows starts again.

Windows 8.1 install on my windows 7 thinkpad yoga S1 impossible

I just bought a Yoga S1 20CD-00E4FR win7 is the default OS and the recovery partition contain windows 7.
There were 4 DVDs in the package for windows 8.1.
I tried to boot with an external DVD and it works, but after I choose the language and agree terms there is a window with the title Product Recovery and the message is Recovery failed
I tried to copy the DVD (with another DVD drive to be sure) on a bootable usb key and the same problem happens.
I wonder if they give me wrong DVDs, or if the first DVD is corrupted, or if it comes from my new laptop hardware ? Is there another option to install windows 8.1 ?
Additionnal informations : They have numbers so you follow an order, the number 1 is windows 8.1 recovery media for windows 8.1 products (which is weird because my default OS is win7) the number 1 contain 2DVDs with the same title and you can read Disk 1 of 2 and Disk 2 of 2 on them.
Number 2 is Operatin System Recovery Disc Windows 8.1 Pro (OEM activation 3.0 required)
Number 3 is windows 8.1 recovery media for windows 8.1 products
I tried to boot on another DVD but it only boot with the first one (disk 1 of 2 only).
I can clearly read on my seller's website Microsoft Windows 7 Professional 64 bits installed + Windows 8.1 Pro 64 bits licence So I guess I am supposed to be able to install windows 8.1 without troubles.

Does the surface of the DVD look damaged? Maybe try a surface test on the media?
https://www.raymond.cc/blog/test-cd-or-dvd-readability-by-running-surface-scan-and-file-test/
W520: i7-2720QM, Q2000M at 1080/688/1376, 21GB RAM, 500GB + 750GB HDD, FHD screen
X61T: L7500, 3GB RAM, 500GB HDD, XGA screen, Ultrabase
Y3P: 5Y70, 8GB RAM, 256GB SSD, QHD+ screen

Can not find Yoga Chef in Y2P

I just bought a Y2P in Sweden and there is no Yoga Chef installed in the laptop and neither can I find it somewhere. Anyone noticed this also?

Zoot wrote:
No Swedish Chef program? That's borked.
Z.
Maybe some other holds the copyrights for Swedish Chef in this country!
http://www.youtube.com/watch?v=sY_Yf4zz-yo

Intermittent lock screen PIN input on Yoga 13

About 1/3 of the time when I swipe the lock screen on the Yoga 13 to enter a PIN, I get a large touch screen PIN pad that pops up to touch the digits, which is the desired outcome. Why is it that the other 2/3 of the time there is no pop up and I must enter the digits from the keyboard rather than being presented with the touch screen input option?

Any update on this? I think there is a major bug in their software. I find that if you lock your screen and wake while in laptop mode, the virtual pin pad will automatically appear and stay there until you finish typing your pin. If you lock your screen and attempt to wake while in stand, tent, or tablet moden, the virtual pin pad does not automatically appear. In addition, while in these modes, when you press the input prompt to make the virtual pin/keyboard appear, it only appears for brief moment and then disappears-sometimes even while you are still typing. This is definitely a bug. I bought this laptop yesterday and found this issue within 30 minutes of playing with it at home. I submitted a help ticket yesterday regarding this issue. The tech eventually had me restore to factory conditions. After installing all the latest updates, I cam CONFIRM that this issue STILL persists! This is not me accidentally tapping outside of the pin/keyboard and causing it to minimize. This does it all on its own, and the tech was supposedly able to see this issue when he remotely took over my laptop. I have Yoga 2 2-in-1 11 inch.

IdeaPad Yoga Windows 8.1 OnScreen keyboard does not stay open

hi
I just bought a new ideapad yoga and upgraded from windows 8 to windows 8.1. Unfortunately, I can't open the onscreen keyboard. After it opens, it immediately closes itself. This problem has also been described here, but wasn't solved:
http://answers.microsoft.com/en-us/windows/forum/windows_8-tms/ideapad-yoga-13-virtual-keyboard-does...
Is this a known issue? Does this have anything todo with drivers? - What can I do about it?
Thank you!

Anyone got some tips? How can I contact the Lenovo support otherwise?
I am thinking of selling my Lenovo and buying another (definitely non-Lenovo) device. They always have troubles with their drivers (and have poor support)!! Something like that never happened to my Dell notebooks.
Thanks.

Returning Yoga 3 14

well, too many things have been happening that i finally decided to return my yoga for a replacement before my 30 days was up. kept hoping the glitches would be just random occurances, but it's looking more like the unit is a lemon, or at least I hope that's all that it is. I had a yoga 2 11 previously and it ran flawlessly... so the issues with the 3 are a bit concerning...
Issues I've come accross:
- Fan was stuck out of box. got it working (albeit a number hours after it had been running...and running hot) by tapping on the bottom, but now there's a buzz during it's operation, which is more pronounced depending on the angle of the device..
- Clock rate wouldn't go above it's minimum rate, regardless of power settings, unless I unplugged and replugged the power, or rebooted..
- system will go into sleep mode when converting from tablet to laptop...sleep mode was disabled in power settings...power button still puts systems to sleep as well...
- and the worse issue so far...when coming back from sleep, the touch screen will sometimes go crazy, with multiple visible touchpoints appearing all over the place. only way to get it to stop is to shut down and restart..
if it weren't for these issues, I'd be pretty happy with the system.. I really like the versitility of the system, which is what prompted me to get the yoga 2 originally...battery life has been great as well, getting anywhere from 6 to 9 hrs of life so far.
Like I said, I really hoping I have a lemon; Most of the items above could probably be easily fixed with a power management update. the fan most likely needs to get replaced, but the touch screen issue is a bit baffling...
Anyway, got my RMA.. a bit concerned here too cause they said I could keep the laptop while I wait for the replacement, however the RMA email said I had 10 days to return it..guess we'll wait and see. also disapointing that I can't swap the ssd's between the systems like I usually could do with office laptops, but alas...at least with the ssd's, install's are pretty **bleep** quick; another big plus - the boot up/shutdowns on this system is freakin' fast..less than 5 seconds to get to desktop...by comparison, it takes a good 10-15 seconds, sometimes more, to boot our surface 3's at the office..huge difference..
anyway, will post results. If anyone can post on their recent RMA process experiences, it would be appreciated...
cheers!
Steph S.

I upgraded my 128gb yoga 3 14 with a 7mm 256gb ssd. It does fit but you won't be able to use the drive housing that the original is attached to (to secure it with screws) but you don't really need it because it's a really tight fit the drive doesn't move around at all anyway. I used a bit of double sided tape to make sure it is secure anyway

Worst Customer Support THINKPAD YOGA

Worst customer support ever. I have been transferred over 10 times (I think maybe 12 times now) while trying to resolve a very simple warranty issue. I am not sure if it has been resolved yet or if its working. Will check my warranty status a week later to see if changes are reflected if not, I guess I will have to endure more horrible services until it is resolve.
Story goes like this
I purchased this machine in the Microsoft Store in Toronto, I find that it is missing like 60-100 days from the warranty. I cannot register the warranty for my device online. I chat with the chat suport on lenovo website which redirected me to call the number on there. Get transfereed 6 times or something, than got told to email my proof of purchase receipt to a email with subject title involving my case. Did that few days later or a week I get a call today...
I get a call this morning got a case number, gets transfer to Atlanta Georgia support told the guy I am frustrated very the terrible customer support gets told to F OFF basically and says they're in the US they can't do anything to get Canadian information and hanged up on me (I think his name was Kenneth? Not sure, I would love to talk with Atlanta supervisor/manager of that support place to report him).
I call 18004267378 I luckily get the same guy which redirects me to the Atlanta support again. I received Frank who was pretty helpful gets transfer to Canada support again, Canada side couldn't help escalates me to a girl name Stephanie during the call midway the phone just hangs up/disconnect/she hangs up/I don't know... Call support again, received Canadian support, he looked at my case number and was helpful spoke with supervisor and gave me another case number.to follow up on(?).
TLDR: Long story short, I purchased this machine from Canada but it was appearantly registered/opened in America by whom I presume to be Microsoft Store to do their "SIGNATURE" install of Windows 8.1 which activated the warranty. I get bull stories from Lenovo Thinkpad support team from Canada and USA side accusing each other they can't fix it because I purchase the machine from America from the Canada side and the American side says they can't fix it because I purchase this machine from Canada side... Constant transfers of calls and escalations brings no hope. Maybe I got lucky and the Canadian support guy said he escalated this to his supervisor. I am not sure what happens, will check my warranty status a week later if it doesn't reflect I'll call again.
Any mods or someone at the company here can ask for my case number and PM regarding this issue.
This is very tragic event, probably will never ever buy anything from Lenovo anymore. If this was from Apple I probably would've gotten this issue resolved. For those who plan on buying this device from the Microsoft Store, beware they probably open the machine to install their SIGNATURE Windows 8.1 in the US and it triggers the warranty and you're stuck in limbo trying to get justice from Lenovo.
Thank you for listening to my rant/frustration.
Sincerely,
James416

Welcome to the Lenovo Community James !
Sorry to hear of the run around you got.
In regards to the warranty date, what happened is when Lenovo sells a shipment of computers to a retailer like Microsoft, Best Buy, Tiger Direct, etc, the warranty date starts on the date of the sale. In order to compensate for the product sitting in the retailer's warehouse or on the shelf, Lenovo will generally add an additional month to the warranty period so a 12 month warranty is now 13. In your situation the product sat longer than expected so in these cases Lenovo Support will adjust the warranty period from the date of your purchase once they receive a copy of your receipt. Hopefully the supervisor will be able to straighten out the matter for you.
Owner & Operator of the following:
● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
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DPC_WatchDog_Violation on Yoga 13

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