DPM 2012 R2 - Failed to clean up data
Hi,
I'm hoping someone might be able to help me.
I've recently been getting an error on one of our backup jobs, I've tried searching around for solutions but no-one seems to have had the exact same issue that I'm experiencing.
The backup job is a shadow copy file backup of a complete volume.
It's been working for the past few weeks but I'm now getting the error below when I try to run a consistency check.
People have reported issues similar which suggest executing the pruneshadowcopiesdpm2010.ps1 which I've tried but this seems to make no difference.
The protection group is short term disk protection with a retention period of 14 days with file recovery points created at 11am, 1.30pm, 3.30pm and 8pm. The job is currently reporting 32 recovery points which leads me to believe it shouldn't need to
clean up any yet anyway.
Any suggestions would be very much appreciated.
Type: Consistency check
Status: Failed
Description: DPM failed to clean up data of old incremental backups on the replica for Volume D:\ on nas01.nwhs.local. Synchronization will fail until the replica cleanup succeeds. (ID 30134 Details: Cannot create a file when that file already exists (0x800700B7))
More information
End time: 29/04/2014 18:48:03
Start time: 29/04/2014 18:48:02
Time elapsed: 00:00:01
Data transferred: 0 MB
Cluster node -
Source details: D:\
Protection group: User Data
Items scanned: 0
Items fixed: 0
RIS,
The access denied can come if there is already a lock on the file( like Antivirus).
Can you let me know what version of DPM2012R2? if you goto about DPM you it will give you exact version 4.x.xxxx.x. You stated you had AV exclusions set
"We do run Sophos Antivirus but it does have exceptions set and the volumes that are being protected do not store any Sophos related data."
I want to ensure all are set from -
http://technet.microsoft.com/en-us/library/hh757911.aspx - if you can test disabling AV that may help.
Can you check the event logs on DPM server and PS during the failure to see if there is anything else running that may lock the files?
There may also be a "failedfiles.dat" that may due to unsupported files see link below for assistance troubleshooting that -
http://social.technet.microsoft.com/Forums/en-US/f7de60cd-841f-4d22-862e-aaf3723717c7/dpm-could-not-log-files-that-were-skipped-during-backup-to-volumexxxxxfailedfilesdat-id?forum=dataprotectionmanager
How to read failedfiles.dat if there is one -
http://social.technet.microsoft.com/Forums/en-US/dataprotectionmanager/thread/27c48816-dabb-41a0-b800-6e1ac2fc1ed5
Also what is the OS version of the DPM server? Are you doing any dedupe\ODX\Thin provisioning on the protected server?
Ultimately we may need a ticket to determine what is locking out the file during the failure but please let me know the answers to the above and I will see if that helps. Thanks
Regards, A.Nadar, This posting is provided "AS IS" with no warranties, and confers no rights.
Similar Messages
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DPM 2012 Install Fails, The Database was not Created ID 811
Hi.
I've tried installing DPM on a Standalone Server (SQL + DPM), and get the "Database was not Created" error. I initially tried DPM 2012 R2, and found that there is an issue with Disjoint Namespaces, so went to DPM 2012 SP1, but still getting
the same error.
The Install Account has full access rights (sysadmin) to the DPM SQL Instance, however cannot seem to get it right. The account using to do the install has full Enterprise admin, Domain Admin, Backup Operators & Administrators rights.
When opeining SQL Managemet studio, I can see the database has been created but the setup fails and requires me to revert.Here is the last few lines of the Install Log File, please help I always mark as answer.
2014-10-01 08:54:49 PM] Information : Configuration.DBConfigurator: Setting Read_Committed_SnapShot ON
[2014-10-01 08:54:49 PM] Information : Creating tables
[2014-10-01 08:54:49 PM] Information : Execute the SQL script
[2014-10-01 08:54:49 PM] Data : FileName = "D:\Program Files\Microsoft System Center 2012\DPM\SQL\100\Tools\Binn\SQLCMD.EXE"
[2014-10-01 08:54:49 PM] Data : Arguments = -b -E -d DPMDB_S_PRODBACKUP -i MiniSetupDBConfiguration.sql -r -S S-PRODBACKUP\SCDPM
[2014-10-01 08:54:49 PM] Data : Error code = 0
[2014-10-01 08:54:49 PM] Information : Adding DPM Server entry in tbl_AM_Server table
[2014-10-01 08:54:49 PM] Information : Preloading Microsoft.Internal.EnterpriseStorage.Dls.AgentManager.DB.InstalledAgents
[2014-10-01 08:54:49 PM] Information : Preloading Microsoft.Internal.EnterpriseStorage.Dls.EngineUICommon.DpmThreadPool
[2014-10-01 08:54:50 PM] Data : Database connection string = Integrated Security=SSPI;server=S-PRODBACKUP\SCDPM;Pooling=false;database=DPMDB_S_PRODBACKUP;Pooling=false
[2014-10-01 08:54:50 PM] Information : Grant execute permissions on dbo.prc_MOM_ProductionServer_Get to DPMDBReaders$S-PRODBACKUP
[2014-10-01 08:54:50 PM] Information : Grant execute permissions on dbo.prc_MOM_HeartBeat_Get to DPMDBReaders$S-PRODBACKUP
[2014-10-01 08:54:50 PM] Information : Configuration.DBConfigurator: Registering DPM category
[2014-10-01 08:54:50 PM] Information : Configuration.DBConfigurator: Adding DPM Category to GlobalSettings table
[2014-10-01 08:54:50 PM] Information : Configuration.DBConfigurator: Adding ConsiderOfflineMediaToCheckOffsiteReady to GlobalSettings table
[2014-10-01 08:54:50 PM] Information : Add job definitions
[2014-10-01 08:54:52 PM] Information : Creating schedules
[2014-10-01 08:55:00 PM] * Exception : => System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception
from HRESULT: 0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CProxyUtils.HandleErrors(Int32 hr, tagSAFEARRAY* exceptionResult)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.SchedulerServicesProxy.Register(String scheduleXml)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Configuration.DBConfigurator.RegisterScheduleXml(String scheduleXml)
[2014-10-01 08:55:00 PM] * Exception : => The DPM database was not created.Use Add or Remove Programs in Control Panel to remove the DPM files and registry entries that were created during Setup. Verify that SQL Server is properly installed and that
it is running, and then run Setup again.Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.BackEndErrorException: exception ---> Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.DatabaseConfigurationException: exception ---> System.Reflection.TargetInvocationException:
Exception has been thrown by the target of an invocation. ---> System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.CProxyUtils.HandleErrors(Int32 hr, tagSAFEARRAY* exceptionResult)
at Microsoft.Internal.EnterpriseStorage.Dls.Engine.SchedulerServicesProxy.Register(String scheduleXml)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle._InvokeMethodFast(Object target, Object[] arguments, SignatureStruct& sig, MethodAttributes methodAttributes, RuntimeTypeHandle typeOwner)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean skipVisibilityChecks)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.InvokeMember(String name, BindingFlags bindingFlags, Binder binder, Object target, Object[] providedArgs, ParameterModifier[] modifiers, CultureInfo culture, String[] namedParams)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Configuration.DBConfigurator.RegisterScheduleXml(String scheduleXml)
--- End of inner exception stack trace ---
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Configuration.DBConfigurator.RegisterScheduleXml(String scheduleXml)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Configuration.DBConfigurator.RegisterSchedule(String scheduleXmlFile)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Configuration.DBConfigurator.PopulateDefaultScheduleDefinitionsInDatabase(DBConfigurationReader dbCfgReader)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Configuration.DBConfigurator.AddJobAndScheduleDefinitions()
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.MiniSetupConfiguration.PopulateDB(Boolean upgrading, Boolean isRemoteDb, String sqlServerMachineName)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.BackEnd.MachineSpecificConfiguration(Boolean existingDB, Boolean upgrading, Boolean isRemoteDb, String sqlServerMachineName, String instanceName)
*** Mojito error was: DatabaseCreateFailed; 0; None
--- End of inner exception stack trace ---
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.BackEnd.MachineSpecificConfiguration(Boolean existingDB, Boolean upgrading, Boolean isRemoteDb, String sqlServerMachineName, String instanceName)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.BackEnd.Configure(Boolean existingDB, Boolean upgrading, String databaseLocation, String sqlServerMachineName, String instanceName, Boolean oemSetup)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.DpmInstaller.Configure()
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.ProgressPage.InstallDpm()
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.ProgressPage.InstallerThreadEntry()
*** Mojito error was: DatabaseCreateFailed; 0; None
[2014-10-01 08:55:02 PM] *** Error : The DPM database was not created.
Use Add or Remove Programs in Control Panel to remove the DPM files and registry entries that were created during Setup. Verify that SQL Server is properly installed and that it is running, and then run Setup again.
ID: 811
[2014-10-01 08:55:02 PM] Information : Data Protection Manager installation has failed. To return the server to its original state, you must uninstall Data Protection Manager by using Add or Remove Programs in Control Panel. This will remove all files and components
copied during installation.
For details, click the Error tab.
[2014-10-01 09:33:51 PM] Data : Error Code Web Link =
http://go.microsoft.com/fwlink/events.asp?ProdName=Microsoft System Center Data Protection Manager&ProdVer=4.1.3313.0&EvtID=811&EvtSrc=MSDPM&LCID=1033&P2wAppId=p2wMsdpmEEHi,
Check the SQL Agent account on the remote SQL server and make sure the user account syntax is in the form of UserName\DomainName and not UserName@DomainName - if it is change it.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights. -
DpmBackup.exe -db in DPM 2012 R2 Fails To Back Up
I have a new installation of System Center DPM 2012 R2 with the most recent updates installed. When I try to back up the SQL Server 2012 database, I get this error: "Error: Backup failed for Server 'MyServer'." The command I'm using
is:
dpmbackup.exe -db -sqlServerName MyServer -instanceName "(LOCAL)" -dpmdbname DPMDB_MyServer. The SQL server instance name is the default MSSQLSERVER and the database name is DPMDB_MyServer.
The firewall is turned off but before that I checked that TCP/IP was set to allow port 1433.I can back up the database using SQL Server Management Studio so it's looks like a permissions problem somewhere. I have another test server configured the same way and
it too gives the error message. Any ideas what's causing this?
After reviewing the Event Viewer, Windows Logs, Application, I find this error (partial listing):
</ExceptionMessage><ExceptionDetails>Microsoft.SqlServer.Management.Smo.FailedOperationException: Backup failed for Server 'MyServer'.
---> Microsoft.SqlServer.Management.Common.ExecutionFailureException: An exception occurred while executing a Transact-SQL statement or batch. ---> System.Data.SqlClient.SqlException: Cannot open backup device 'c:\users\joe\desktop\dpmdb_myserverl.bak'.
Operating system error 5(Access is denied.).
BACKUP DATABASE is terminating abnormally.
What is Operating System Error 5 (access denied)?
Okay, I figured it out that SQL didn't have permission to write to any folders other than it's own folder system. So this command worked successfully:
PS C:\Program Files\Microsoft System Center 2012 R2\DPM\DPM\bin> dpmbackup.exe -
db -sqlServerName MyServer -instanceName "(LOCAL)" -dpmdbname DPMDB_MYSERVER -targ
etLocation "C:\Program Files\Microsoft SQL Server\MSSQL11.MSSQLSERVER\MSSQL\DATA"hi
If you create a network share with the correct permissions does it work? You getting an access denied error.
I see you say the bottom command worked. Is your question resolved or do you need help still? -
I have a Primary DPM server that is protecting various File servers and a Exchange DAG. Everything is working as it should on this server, but I am experiencing constant issues on the secondary DPM protecting these same data sources.
On the primary, two Protection Groups in particular are set up to protect two different volumes on the same file server. Volume D:\ is 46TB in size, with a deduplicated file size of 22TB (actual 39TB) whilst Volume E:\ is 25 TB in size, with a deduplicated
file size of 2.5TB (actual 5.5TB).
Issue 1:
As expected Volume D: was initially replicated to the secondary DPM server at its undeduplicated size ( 39TB), as was Volume E:\ with initial replication to the secondary of 5.5 TB. So when is Microsoft going to support dedup on a secondary DPM ? It
seems daft to support dedup on the Primary DPM which is always more likely to be close to the original datasources on the LAN and not on the secondary DPM which is most likely to be placed offsite on a WAN !
Issue 2:
I have a big issue with the subsequent Synchronizations on the secondary server for E: which seems to transfer almost the full 5.5 TB every day ( I have it set to sync every 24hrs) - although the data is fairly static (i.e.unchanging) on that volume. On
one occasion a Sync continued for over 48 hours for this volume and had transferred over 20GB (according to the DPM console) , until I manually cancelled the job - how is that possible on a volume with only 5.5 TB (UN-deduplicated) ?? What is going on here
- has anyone any ideas?
Issue 3:
Another File server I am protecting on both the Primary & Secondary DPM server - always fails over to a consistency check on the secondary server - usually due to the fact it cannot access a particular file which results in an inconsistent replica .
However the Sync (and subsequent restore point) on the primary DPM server from the original datasource is always completes without any issues. Again, has anyone any clues ?
I do get the impression that the whole Secondary DPM thing is not quite robust enough. I can only assume that as the Primary seems to protect the original datasources ok, that the issue is with the secondary reading the information on the primary DPM.I tried changing the time of the synchronization, but that didn't help.
Meanwhile, I was working on another unrelated case with Microsoft and so I didn't want to have a second case open at the same time. So I waited for some weeks with no change on this problem. Then, about a day or two before I was finally going to call Microsoft
to open a case (months after the problem had started), the problem suddenly resolved itself, with no input from me! So I don't really know if it was time that fixed it eventually or what. Sorry I can't be of more help.
Rob -
DPM 2012 R2 failing on backup of BMR and System State
We are running DPM 2012 R2 on Windows Server 2012 and I am trying to protect another Windows 2012 Server with a Bare Metal Recovery and system state but it fails on initial synchronization. I get the following error in DPM:
DPM failed to create the backup. If you are backing up only System State, verify if there is enough free space on the protected computer to store the System State backup. On protected computers running Windows Server2008, verify that Windows Server
Backup (WSB) is installed and that it is not performing any other backup or recovery task. (ID 30214 Details: Internal error code: 0x80990ED0)
This is a new server and there is 65.7 GB of 99.9 GB free on the C drive. 131 of 136 GB free on the F drive. The P drive only has 100 MB free of 36.3 GB but that is where the pagefile is located, nothing else is on the P drive.
Would that be a problem or is that irrelevant?
The replica volume is 30 GB and the recovery point volume is 6.06 GB. I tried increasing the replica volume all the way up to 200 GB and the recovery point volume to 30 GB but that didn't matter.
Why is this not working?Hi,
Try this and troubleshoot any errors along the way.
1) Set up a network share on a remote machine
\\server\bmrshare
2) From an administrative command prompt on the Protected Server you want the BMR backup for, type:
wbadmin.exe start backup -allcritical -backuptarget:\\server\bmrshare
This should show you the list of volumes included in the BMR backup and ask "Do you want to start the backup operation?. - Type
Y to continue..
3) Once completed, see how large the BMR backup is on the remote server, then resize the DPM replica accordingly to accommodate the size of the manual BMR backup.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
DPM 2012 R2 fails to back up one of two disks on file server
Good day! I've built a new DPM 2012 R2 server and migrated or re-created jobs from my older 2012 SP1
DPM servers as trying to upgrade them was not working out. The DPM R2 server is running great besides this one issue. The problem is with a file and print server at a remote office. Since it has around 750 GB of user data on it I chose to do manual replica
creation on the data disk, (E:) but created the C:\ drive replica normally, over the WAN. The manual replica creation was successful, and the initial consistency check and recovery point creation worked as expected, however, since then it will not create another
RP or run a CC on the E:\ drive. Recovery points on the C:\ drive are being created properly. When I try to run a CC I get this error: "An unexpected error occurred while the job was running. (ID 104 Details: Access is denied (0x80070005))" I've
tried to drop protection on the two directories of the E:\ drive (retaining data) and re-create, but that didn't help. I've even done a recovery from the initial RP to verify that it was created properly, and that worked as well.Open command prompt on target file and print server, change directory to
C:\Program Files\Microsoft Data Protection Manager\DPM\Temp> and run below command
C:\Program Files\Microsoft Data Protection Manager\DPM\Temp>find /i "[0x80070005]"
DPMRACur*.errlog >C:\Errors.txt
Paste the output here from C:\Errors.txt -
The Background:
1. DPM 2012 SP1 was originally installed on a server with local SQL 2008 R2 instance (SQL was installed as part of DPM)
2. SQL database was upgraded to SQL 2012 SP1
Now I want to upgrade DPM 2012 SP1 CU3 to R2. It is throwing the following error. Any help would be appreciated.This absolutely fixed my issue. I had upgraded my version of SQL and was then trying to upgrade DPM 2012 to 2012R2 and I could not figure out where the installation was querying old version of the reporting services.
DPM Log Before:
[6/4/2014 2:53:32 PM] Information : Query WMI provider for path of configuration file for SQL Server 2008 Reporting Services.
[6/4/2014 2:53:32 PM] Information : Querying WMI Namespace: \\DPMServer\root\Microsoft\SqlServer\ReportServer\RS_MSDPM2012\v10\admin for query: SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='MSDPM2012'
[6/4/2014 2:53:32 PM] * Exception : => System.Management.ManagementException: Provider load failure
DPM Log After:
[6/4/2014 3:25:36 PM] Information : SQL Server 2008 R2 SP2 instance MSDPM2012 is not present on this system.
[6/4/2014 3:25:36 PM] Information : Query WMI provider for SQL Server 2008.
[6/4/2014 3:25:36 PM] Information : Querying WMI Namespace: \\DPMServer\root\Microsoft\SqlServer\ComputerManagement11 for query: Select * from SqlServiceAdvancedProperty where ServiceName='MSSQL$MSDPM2012' and PropertyName='Version'
[6/4/2014 3:25:36 PM] Information : SQL Server 2008 R2 SP2 instance MSDPM2012 is present on this system.
[6/4/2014 3:25:36 PM] Information : Inspect context initialized with
SQL Server namespace: \\{0}\root\Microsoft\SqlServer\ComputerManagement11
Reporting namespace: \\{0}\root\Microsoft\SqlServer\ReportServer\RS_{1}\v11\admin
SqlServerDetected: True
[6/4/2014 3:25:36 PM] Information : Check if SQL Server 2012 Service Pack 1 Tools is installed.
[6/4/2014 3:25:36 PM] Information : Inspect.CheckSqlServerTools : MsiQueryProductState returned : INSTALLSTATE_DEFAULT
[6/4/2014 3:25:36 PM] Information : **********************************************************************************
Thanks for This FIX! -
DPM 2012 certificate failed (CRL)
Hi,
I need to protect server in untrusted domain (SQL cluster).
Domain A: DPM server
Domain B: Protected servers and Certification Authority
When I run PowerShell command on DPM server, still have error that certificate is not trusted on server (33234).
CA chain in trusted root authority
Certificate in local computer store and trusted. All certificate requirements passed (certutil -store -v my).
Certutil -url http://crlpath OK. I can download CRL with HTTP.
I checked certificate according this article: http://blogs.technet.com/b/dpm/archive/2012/07/23/dpm-certificate-troubleshooting-part-1-general-troubleshooting.aspx
When I open DPM log MSDPMCurr, I can find this:
WARNING Flags = RevocationStatusUnknown, Info = The revocation function was unable to check revocation for the certificate.
WARNING Flags = OfflineRevocation, Info = The revocation function was unable to check revocation because the revocation server was offline.
WARNING The certificate with subject: CN=DPMagent is not trusted
But I can download CRL with success manually. Any idea?
Thanks Jan
Jan Matejkahttp://blogs.technet.com/b/dpm/archive/2012/07/23/dpm-certificate-troubleshooting-part-1-general-troubleshooting.aspx
http://blogs.technet.com/b/dpm/archive/2012/07/24/dpm-certificate-troubleshooting-part-2-registry.aspx
http://blogs.technet.com/b/dpm/archive/2012/07/25/dpm-certificate-troubleshooting-part-3-certificates.aspx -
DPM 2012 Manual Agent Install Fails
Hello Everyone,
Using DPM 2012 SP1, I've been stuck on an issue for some time now in trying to get a DPM agent install accomplished on a certain server. The DPM server resides on a parent domain and the server that I am having an issue with is on a child domain. Other servers
on the child domain have installed the agent without issue when doing it manually.
Here is the command I use (as an administrator):
net use X: \\DPMSERVERNAME.parentdomain.com\c$
cd /d X:\Program Files\Microsoft System Center 2012\DPM\DPM\agents\RA\4.1.3465.0\amd64\1033
DPMAgentInstaller_KB2991995_AMD64.exe dpmservername.parentdomain.com
The installation proceeds through the Microsoft License Terms, begins to install and then backs out. The error message that is generated states: "DPMAgentinstaller failed with error code = 0X80070643 error says: fatal error during installation"
In researching the 1708 error within the log file it lead me to the fact that maybe the firewall on the target server was the issue. I
ran this suggested fix on the target server:
netsh advfirewall firewall set rule group=\"@FirewallAPI.dll,-29502\" new enable=yes
netsh advfirewall firewall set rule group=\"@FirewallAPI.dll,-34251\" new enable=yes
netsh advfirewall firewall add rule name=dpmra dir=in program=\"%PROGRAMFILES%\\Microsoft Data Protection Manager\\DPM\\bin\\DPMRA.exe\" profile=Any action=allow
netsh advfirewall firewall add rule name=DPMRA_DCOM_135 dir=in action=allow protocol=TCP localport=135 profile=Any
The issue still persists.
The MSDPMAgentinstall log file says the following at the end:
Property©: Date = 1/7/2015
Property©: MsiNetAssemblySupport = 4.0.30319.18408
Property©: MsiWin32AssemblySupport = 6.1.7601.17514
Property©: MsiRunningElevated = 1
Property©: Privileged = 1
Property©: USERNAME = Windows User
Property©: DATABASE = c:\b1e38ee30069ed00e510\DPMRA.msi
Property©: OriginalDatabase = c:\b1e38ee30069ed00e510\DPMRA.msi
Property©: SOURCEDIR = c:\b1e38ee30069ed00e510\
Property©: VersionHandler = 5.00
Property©: ROOTDRIVE = c:\
Property©: EXECUTEACTION = INSTALL
Property©: ACTION = INSTALL
Property©: UILevel = 5
Property©: CostingComplete = 0
Property©: OutOfDiskSpace = 0
Property©: OutOfNoRbDiskSpace = 0
Property©: PrimaryVolumeSpaceAvailable = 0
Property©: PrimaryVolumeSpaceRequired = 0
Property©: PrimaryVolumeSpaceRemaining = 0
MSI © (68:E8) [09:38:14:119]: Note: 1: 1708
MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error
MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI © (68:E8) [09:38:14:119]: Note: 1: 2205 2: 3: Error
MSI © (68:E8) [09:38:14:119]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI © (68:E8) [09:38:14:119]: 吰瞒
MSI © (68:E8) [09:38:14:119]: 吰瞒
MSI © (68:E8) [09:38:14:119]: Grabbed execution mutex.
MSI © (68:E8) [09:38:14:119]: Cleaning up uninstalled install packages, if any exist
MSI © (68:E8) [09:38:14:119]: MainEngineThread is returning 1603
=== Verbose logging stopped: 1/7/2015 9:38:14 ===
Any ideas where to turn next?I do not have a Program Files\Microsoft System Center 2012\DPM\DPM\ProductionAgents\RA\4.1.3313.0\amd64
file path on the DPm system.
Rather Program Files\Microsoft System Center 2012\DPM\DPM\ProtectionAgents\RA\4.1.3313.0\amd64
Still, I ran the DPMAgentInstaller_x64.exe
from that file path and the agent did not install.
Also, on the DPM server I have added the target machine name to the DPMRADmTrustedMachines
group. I also made sure that the domain service account is in the same group. Still no luck. -
I am trying to backup a VM which before it had Oracle installed backed up with no problems. It is a Windows 2008 R2 server which sites on an 8 node Hyper-V 2012 R2 cluster (with CSVs). I am using DPM 2012 R2 to run the backups which have been
successful for the last few weeks but then Oracle was installed and the backups have failed since then.
The job fails and a large number of VSS writers go into a 'Failed' state with the 'Last Error' showing as 'Timed out'. I then get 4 popups appear each referring to a 'temporary' drive which appears briefly in Disk Management with a RAW file system.
These pops say "You need to format the disk in drive X: before you can use it. Do you want to format it?" (where
X: is replaced by the drive letter assigned to each 'temporary' drive).
The System event log is populated with a large number of warnings with Event 51, Disk, stating "An error was detected on device \Device\Harddisk<number>\DR<number> during a paging operation". There are also a
few warnings for Ntfs (eventid 57) stating that "The system failed to flush data to the transaction log. Corruption may occur."
Prior to these warnings there are 5 other warnings for partmgr (eventid 58) stating "The disk signature of disk
<number x> is equal to the disk signatuire of disk <number y>" and 4 errors (eventid 1, VDS Basic Provider), "Unexpected failure. Error code: 490@01010004".
There is a script which is run to stop the Oracle application on the server and if this is run then the backups will complete successfully. We have been troubleshooting this by running a certain amount of the script and seeing which part affects the
backup and it seems that if the Weblogic (wls_reports) service is stopped then the backup will succeed but if it is running then the backup will fail and the above symptoms occur.
Another point which may help is that there is a pre-production server which resides on a Windows 2008 R2 Hyper-V standalone server, has the same scripts and installation of Oracle but backs up without any issues.
I have experienced VSS writer failures before with VM backups but I have not seen this before. It is not intermittent and I can find no work around to alleviate the problem of having no backup (except stopping this service or shutting the server down,
but as it is a production server this is not practical).
If anyone has experienced this before or have any suggestions / advice it would be much appreciated.
Thanks
ChrisHi Chris
I have exactly the same issue.
2008 R2 Server running Oracle
6 node 2012 R2 Hyper-V Cluster with CSV
Exact same errors and popup "format disk" message.
DPM2012 R2
I also have some other VM's on the same cluster which do back up through DPM
The only difference I can see is the server which has the issue has a legacy network adapter.
Production server so cannot make any changes until later but will add new adapter and report back.
Interesting about the Weblogic service, may test this also.
Cheers
Kev. -
DPM 2012 R2 catalog failing, not all database items are available for restore
I recently started protecting my SharePoint 2013 site using DPM 2012 R2. I was able to get item level recovery working, but not all of the database items are showing in the recovery section. I go get the warning "DPM failed to gather item
level catalog for 1 database(s) of the SharePoint Farm Some of the recovery points for these databases in the farm would be associated with an earlier successful catalog. (ID 3133)"
I have looked on the SharePoint front end web server in the WssCmdletsWrapperCurr log file and I do not see any exception there.
It it is strange because I do get the option to restore some items, just not all of them. Any help would be greatly appreciated.Hi,
Resizing the boot partition (usually C:) should not effect DPM in any way. DPM writes directly to it's volumes contained in the storage pool and not through the mount points on the C: drive. So is the DPM UI showing
missing volume next to some data sources ? Try doing a DPM disk rescan and see if that removes the missing volume flag.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights. -
DPM 2012 R2 Rollup 4, Update Rollup 7 for Exchange Server 2010 SP3 backups with eseutil check fail
Hi,
It could be a coincidence, but ever since installing Update rollup 4 onto DPM 2012 R2, (which was at UR3 I believe) I haven't been able to complete an Exchange express full backup or consistency check with verification using Eseutil checked. If I have the
eseutil check enabled I get the following error:
Type: Consistency check
Status: Failed
Description: Data consistency verification check failed for LOGS of Exchange Mailbox Database Mailbox Database 2011112513 on SERVER.xxx. (ID 30146 Details: The process cannot access the file because it is being used by another process (0x80070020))
Disabling the eseutil verification allows it to succeed, but I'm not happy to continue with that for too long.
I've had this running for many years and this is the first real issue with exchange, its a single stand alone exchange database.
Any ideas?
Thanks,
AndreasAndreas,
the error is stating that something else has a handle to a file or files during the ESEUtil check. Typically this is AV. I have also seen where the Exchange limits are exceeded and that causes the issue.
Please ensure you have the DPM AV exclusions for the DPM server and I would advise the DPMRA.exe on the PS. You can also trying disabling or removing AV as a test.
DPM AV exclusions -
http://technet.microsoft.com/en-us/library/hh757911.aspx
You may also want to test using eseutil against the logs outside DPM and see if that fails with similar issue. Let us know. Thanks
Regards, A.Nadar, This posting is provided "AS IS" with no warranties, and confers no rights. -
DPM 2012 R2 Backup job FAILED for some Hyper-v VMs and Some Hyper-v VMs are not appearing in the DPM
DPM 2012 R2 Backup job FAILED for some Hyper-v VMs
DPM encountered a retryable VSS error. (ID 30112 Details: VssError:The writer experienced a transient error. If the backup process is retried,
the error may not reoccur.
(0x800423F3))
All the vss Writers are in stable state
Also Some Hyper-v VMs are not appearing in the DPM 2012 R2 Console When I try to create the Protection Group please note that they are not part of cluster.
Host is 2012 R2 and The VM is also 2012 R2.Hi,
What update rollup are you running on the DPM 2012 R2 server ? DPM 2012 R2 UR5 introduced a new refresh feature that will re-enumerate data sources on an individual protected server.
Check for VSS errors inside the guests that are having problems being backed up.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights. -
E-Mail reports failing after upgrading to DPM 2012 R2.
I am trying to follow Mike Jacquet's blog post regarding fixing e-mailed reports after ugprading to DPM 2012 R2. The link is here: http://blogs.technet.com/b/dpm/archive/2013/12/05/attempts-to-schedule-a-mailed-report-in-dpm-2012-fail-with-reporting-services-server-cannot-connect-to-the-dpm-database.aspx
I get to step 13, and at that point, I try to Test the Connection - I get the error "A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that
the instance name is correct and that SQL Server is configured to allow remote connections. (provider: Named Pipes Provider, error: 40 - Could not open a connection to SQL Server)"
On my system, there is no Connection String on that screen - I assume that could be the problem? Does anyone know approximately what should go in that box? I've tried something similar to what the screenshot displays, changing the server
name and database names of course, but I get the same error.
KWHi
From within DPM console select Management tab. From here select About DPM. Obtain needed information from section DPM’s SQL Server.
The data source = DPM ServerName\SQL instance
initial catalog = DPMDB Name
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial
to other community members reading the thread. Regards, Dwayne Jackson II. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights."
Figure 1: From DPM console select About DPM -
DPM 2012 Failed to update permissions used in end-user recovery
Hello everyone,
I'm going to try the clearest way possible to describe the problem.
Our test server is Windows Server 2012 with DPM 2012 SP1 CU2 (BKP-SRV01) with a Remote SQL server 2012 (PBASC)
I protected a share folder on a DC on Windows Server 2008 R2 (PAD)
When I activate End-User Recovery I get a warning in the monitor tab that say this
Failed to update permissions used for end-user recovery on pad. Permissions update failed for the following reason: (ID 3123)
DPM is unable to enumerate contents in pad_PartageTest on the protected computer BKP-SRV01. Recycle Bin, System Volume Information folder, non-NTFS volumes, DFS links, CDs, Quorum Disk (for cluster) and other removable media cannot be protected. (ID 38 Details:
the end user recovery is working, but i do not know if it affect other things. I also get that message when i try to browse on the DPM server when creating a protection group
When I go see the DPM Server / File and Storage Services / Shares on Server Manager i get "Failed to retrieve folder permission" in the properties of the Protected server share.
I tried to search for almost 2 days without finding anything about that particular issue.
Is there a way (clean way) to fix the issue?
Thanks in advance for the help!Closing for housekeeping.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This
posting is provided "AS IS" with no warranties, and confers no rights.
That's not very helpful. I've got the same issue :(
Comes up for servers where a protection group related to it errors out (recovery point failure usually).
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