Drafts folder relocation Outlook 2013 and Gmail IMAP and multiple saves to trash folder

Hi,
I have Office professional 2013 32 bit running on Win 7 64bit. I have an issue that I know has been discussed but I see no resolution.
The drafts are saved on the server not locally and the trash folder fills with multiple copies of the draft, the number of copies appears to relate to the time of editing the draft. I have to go in and delete these copies in Trash after writing an email.
Outlook 2013 does not allow me to remap the drafts folder I click unsubscribe and it says the folder is a special folder and cannot be unsubscribed in Outlook. I use the account on my iPhone and this allows me to unsubscribe from the folder.
Has anyone found a solution or is anyone working on a resolution for this problem?
Best regards,
Clive
Regards, Clive

I am having a similar problem with trash receiving multiple copies of some drafts. In last 20 minutes 19 copies of a draft have been included in trash. It seems to happen when I view a draft --but not solely
Using Outlook 2013 with IMAP GMail on windows 7 on a laptop. It synchs with my IPHONE. Yesterday I called Dell Support. They said it was a virus -- though a thorough scan found one item --it was deleted and problem continues.

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MS Access Freezes and Closes when I save a draft email via Outlook 2013

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Hi all,
Thanks for visiting our forum and sharing your experience here. It'll be benefited to our communicator.
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TechNet Community Support

Unable to expand public folder in Outlook 2013 and Exchange 2013 CU6

Hello,
we have just migrated Exchange 2010 to 2013. Everything works great, except public folders, which we are not able to expand in Outlook 2013. Public folders can be added to OWA without any problem, so just the Outlook 2013 is a problem (we never tried any
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1) When I switch to the online mode, only the node All Public Folders is displayed in the left navigation pane and after I start the Outlook the dialog mentioned above is displayed. The node Favourities is not visible.
2) In offline node, node App Public folders is visible and whenever I click it, message "Cannot expand the folder" is shown. After checking Download favourities, the list of public folders is available, but whenever I click any folder, it shows
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Mail and Gmail IMAP: duplicates in sent folder

Hi there,
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When we send a message in Outlook 2013, a copy of the message should be saved in the Sent Items folder by default. If Outlook doesn’t save a copy of the sent message, it may be caused by any one of the following
reasons:
The “Save copies of messages in the Sent Items folder”
option in Outlook is disabled.
The save location for sent messages was changed to another folder.
There is a custom view set on Sent Items folder, or the view on
Sent Items is corrupt.
Outlook Data File may be damaged.
To resolve the issue, use the appropriate method for your situation.
Enable the Save copies of messages in the Sent Items folder
option
To configure Outlook 2013 to save copies of your sent messages in the Sent Items folder, please follow these steps:
1. Click File tab > Options.
2. Click Mail on the left pane.
3. Scroll to the Save Messages section, select the check box before “Save copies of messages in the Sent Items folder”.
4. Click OK.
If it is the replying message that is not saving to the Sent Items folder, we need to disable the “When replying to a message that is not in the Inbox, save the reply in the same folder” option in the location mentioned above.
If you’re using an IMAP account, please also make sure you didn’t select the “Do not save copies of sent items” in Account Settings. To check this, Please refer to the following steps:
1. In Outlook, click File tab > Info.
2. Click Account Settings > Account Settings, and then double-click your IMAP account to open the
Change Account wizard.
3. Click More Settings button.
4. Under Sent Items heading, clear the check box before “Do not save copies of sent items”.
5. Click OK and click Next to complete the configuration.
Make sure there is no rule or anything else to redirect sent messages to other folders
To check if it is caused by Outlook rules, please follow these steps:
1. In Outlook 2013, click Home tab.
2. Click Rules > Manage Rules & Alerts.
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<disk drive>\Program Files\Microsoft Office 15\root\office15
For Outlook 2013 on a 64-bit version of Windows:
<disk drive>\Program Files(x86)\Microsoft Office 15\root\office15
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If you have any comments on this topic, please feel free to post here.
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Same problem here, connecting to a Groupwise (not latest) server. Whenever Mail.app 3 tries to upload/save a new messsage to the server, it would not save and completely lose the message!
I found slightly more information by turning off the "Save to server" option for Sent and Drafts, created a new message that I saved as draft, and then tried to manually move items to the Drafts or Sent folder on the IMAP server.
The error I received was: The message <message> could not be moved to the mailbox <mailbox>-<account>. The IMAP command "APPEND" (to <mailbox>) failed with server error: APPEND NotJunk.
To my inexperienced eyes, it looks like the latest version of Mail changed it's default IMAP handling commands that may be incompatible with older IMAP servers. Anyone else have more insight or know how I can get back Mail.app 2.x from Tiger?

Apple Mail and Gmail IMAP

With the iPhone coming to Verizon soon, I'd like to move back to Apple Mail from Gmail, but still want to keep Gmail as my source because my domain is setup with Google Apps but mostly because of the unparalleled spam filtering Gmail has. My problem is that even though I've configured Apple Mail exactly as Google recommends (shown below), I still have some issues.
From the Mail menu, click Preferences > *Accounts > Mailbox Behaviors*
Drafts:
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Junk:
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Trash:
Move deleted messages to the Trash mailbox > *do NOT check*
Store deleted messages on the server > *do NOT check*
I want to have true IMAP functionality here, but I'm not getting it. Sent messages work fine...if I send a message, it shows up in Apple Mail in the Sent folder and when I go to Gmail it is also in the Sent folder. BUT...when I delete a message in Apple Mail it goes to the Gmail *All Mail* folder (in Apple Mail and Gmail) and never shows up in the Gmail Trash on either Apple Mail or Gmail...where it should. I've tried changing the settings under *Apple Mail > Trash* but that doesn't fix the problem.
I realize some of you might be inclined to say "It's Google problem...ask there" but I'm hoping a Gmail user here might have had this same issue before. Even as a dedicated Apple person for many years, I still can't give up Gmail and their spam filtering that Apple Mail can't come close to. Thanks for any suggestions.

Thanks, Andy. I should have posted a closure statement on this thread as I finally figured everything out. The most frustrating thing is Google's own advice at http://mail.google.com/support/bin/answer.py?answer=78892# couldn't further from correct. After many hours of experimenting with settings, I finally came up with the correct ones. In fact, I'm in the process of writing an article about it since there is simply no definitive guidance on the web that I've been able to find in the time I've searched.
Your comments are on target...everything on the *Behaviors Tab* needs to be checked (excepts Notes) and the *Delete when* settings must be set to Never. But there are a few other things that must be done, including some changes on Gmail Settings before Mail and Gmail will be perfectly synchronous. I'll post the entire solution on this forum when I finish the graphics.

Outlook 2013 shared mailbox indexing and search issue

I have 2 Outlook 2013 clients running in Cached Mode, with Download Shared Folders checked and a delegated mailbox opened via the Account Settings Advanced tab. Both clients are accessing the same delegated mailbox. According to this article (http://blogs.technet.com/b/outlooking/archive/2014/04/28/understanding-search-scopes-in-microsoft-outlook.aspx),
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Patrick

Hello,
Please try to add the following registry key and then restart Outlook to check the issue again:
Note: Serious problems might occur if you modify the registry incorrectly. For added protection,
back up the registrybefore you modify it.
Registry data to index shared mailboxes:
Key: HKLM\software\policies\Microsoft\windows\windows search
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Regards,
Steve Fan
TechNet Community Support

Outlook 2013 with Office 365 and Google Apps Sync.

This is the scenario, hopefully somebody can give me some insight on how to resolve this.
Outlook 2013 with gapps. Both updated.
Outlook profile with an office 365 email account (which is as an exchange account) and google apps with our main account.
We installed an office 365 account since its the only way that several users can share and edit the same contacts on Outlook. They use almost all contact fields.
Gapps its the main email address and calendar. Shared calendars are deeply used too.
The problem is that when I edit a contact (the exchange account) I get an error -when- I edit the email field.
"The operation failed. The messaging interfaces returned an unknown error."
If I make a new Outlook profile with the exchange account and the gapps account via imap setup I get not errors BUT I loose calendars sync.
So I went back to the main profile and thought. <maybe both contacts engines are screwing Outlook.> So, since I don't care about gapps contacts anymore I disabled via:
Disable sync for individual products
https://support.google.com/a/answer/1041455?hl=en
And also disabled the dynamic Global Address (just in case).
But the same happens.
I tried with another box, with office 2010, updated it and made a new profile with the office 365 and gapps and the same history.
Finally I though about setting the office 365 account as imap but contacts are not downloaded.
So I'm between a rock and a hard place here.
I need to use office 365 account in the same profile as gapps account.

Hi,
What’s the file size of your Outlook data file? If your data file is over size, it may cause data file corruption.
Outlook data file corruption may cause this problem. Please try to run a repair of your Outlook data files to check the result:
http://support.microsoft.com/kb/272227/en-us
Note: You may need to run Scanpst.exe for several times until there is no error.
In addition, here is a thread discussed a similar issue, please take a look at it and check if it helps:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/office-2010-the-operation-failed-the-messaging/bdd2d604-e652-4fe5-96a3-038191f55d3c?page=1
Best Regards,
Steve Fan
TechNet Community Support

Problems with gmail imap and not seeing new messages in inbox

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IPhone Gmail IMAP and Document Attachments

Hi, first post....
I've recently set up my iPhone's mail app for Gmail IMAP which is great apart from the fact that Word.doc attachments now appear inline with the text of the email complete with lots of garbled letters and numbers, rather than as the neat attachments I received when using Gmail with POP. Strange because it seems to work OK for photos.
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So to start to answer my own question, this seems to only be a problem when sending mail from the Mac mail client to iPhone mail client via Gmail, with other services (web mail, outlook) there isn't a problem!
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Gmail IMAP and autosave

OK, I've been trying to figure this one out for weeks, and I'm tearing my hair out -
As stated, i'm using IMAP with Gmail and Mail.
I don't want to have all of my messages "archived", when I delete a message, I want it deleted.
So, I am "moving deleted messages to the Trash mailbox", and "storing deleted messages on the server" for this account.
When I am writing a new message with this account, I end up with a copy in the account's trash (on the server) for each minute I take to write the message. This will sometimes be many minutes, hence many messages. It is resulting in unneccesary network usage when using my iPhone with the same account, as there is almost always a ton of messages in the trash to be synced.
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Jake

There is nothing "general" about Gmail and how it works with any email client -- it is neither true IMAP nor true POP.
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Problems with Gmail IMAP and 'use this Mailbox for..'

Basically trying to re-setup Mail for Gmail IMAP after having to Time Machine back to a previous date after something or other stopped it working. Only thing that remains wrong is the Mail Trash. I have remapped the Drafts and Sent folders correctly, however the trash does not appear.
I am using the Gmail Labs feature that lets you show or hide any of Gmails folders.
If I try and delete a message it doesn't seem to go anywhere - if I delete it again it does dissapear (but I don't know where to!). If I force the Trash to appear in the sidebar (command 5) the little circular progress thing appears when i do the delete, but clicking on the Trash can shows no contents.
Should I 'show' Gmail's Bin and set that for the Trash in Mail?
I've obviously done something wrong here remapping or whatever so can anyone help me to sort it out? Please!

No ideas?

Problem with GMail iMap and iPhone

I am running an iMap GMail account and retrieving messages both via Apple Mail and my iPhone. All works fine except when I send a mail from my iPhone. It appears in my sent folder on the server (I can see it via GMail web interface) but it doesn't appear in my sent folder in Apple Mail. What am I missing ?

rebuild your inbox using mailbox menu->rebuild.

Outlook 2013 (included with Home and Business 2013) does not archive everything

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registry key (dword) ArchiveIgnoreLastModifiedTime = 1
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Seems this is a single problem and we may focus on the problemic machine setting or data file itself.
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TechNet Community Support

Outlook 2013 crashes on forwards and replies - Process ID: 1214 and Exception code: 0xc0000005

outlook 2013, installed on Windows 7, email server is Exchange 2007.
user complains that often when he forwards, sometimes when he replies, outlook crashes on him.
here are the steps I have taken:
tried short and long repair of Office, no change.
tried a system restore going back 2 weeks in case it was a windows update, no change.
uninstalled Office, then reinstalled office, no change.
deleted his profile, then recreated his profile, no change.
user states that it happens most often when he forwards an email, and not any particular email, just random ones.
below is errors from event viewer:
The program outlook.exe version 15.0.4535.1508 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1214
Start Time: 01cec8d2c976b49a
Termination Time: 47
Application Path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Report Id: def82e71-34c9-11e3-91b2-a45d3616a6b8
Faulting application name: outlook.exe, version: 15.0.4535.1508, time stamp: 0x52327cfa
Faulting module name: olmapi32.dll, version: 15.0.4535.1504, time stamp: 0x520a0b6e
Exception code: 0xc0000005
Fault offset: 0x0009fc64
Faulting process id: 0x990
Faulting application start time: 0x01cec86e9cd6957b
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\olmapi32.dll
Report Id: 2d6a8d66-3462-11e3-97d2-a45d3616a6b8

Hi,
How is everything going?
Have you tried Scanpst? Please let me know the result.
In addition, which profile did you delete and recreate? Please try to delete the mail profile and recreate a new one with a different name to test this issue. Some people seems resolved
this issue with this method. See:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-crashes-when-i-try-an-send-a-email/85daf7d9-637a-4ba1-8c45-f1202bdb1ae0
To create a new mail profile, please refer:
http://support.microsoft.com/kb/829918
Hope this helps.
Thanks,
Steve Fan
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Drafts folder relocation Outlook 2013 and Gmail IMAP and multiple saves to trash folder

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