DRM-61045 : Error found for 11.1.2.4 version

Question

Hello Guys,
Recently I have joined oracle community and got really good feedback and help from all followers.
Hope we will stay connected and troubleshoot issues.
Right now I'm working on DRM installation & configuration of latest version 11.1.2.4 on Windows 2012 Standard R2.
I have everything configured but whenever tried register with EPM registry getting an error "DRM-61045: There is no running CSS bridge process for this application" .
When I had checked Event log, it was showing as error message:
Log Name:      Application
Source:        Oracle DRM Server Processes
Date:          3/9/2015 9:18:17 AM
Event ID:      0
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      <Server Name>
Description:
[Process ID: 3960, Thread ID: 6, DRM Service]
The CSS Bridge application is not reachable on machine PFGDSMEPMSxxx using port 5270.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Oracle DRM Server Processes" />
    <EventID Qualifiers="0">0</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-03-09T14:18:17.000000000Z" />
    <EventRecordID>8832</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PFGDSMEPMSxxx</Computer>
    <Security />
  </System>
  <EventData>
    <Data>[Process ID: 3960, Thread ID: 6, DRM Service]
The CSS Bridge application is not reachable on machine PFGDSMEPMSxxx using port 5270.
</Data>
  </EventData>
</Event>
Anybody have any idea, how should I resolved CSS bridges issue for current environment?
Kind Regards,
Harshal Kulkarni

Answer 1

I think we might have actually just identified this as a bug & this is being looked into at the moment. I've found over the past week or so that it does work if the CSS Bridge component is running on Server 2008 but the rest of the components are running on Server 2012. If you're also getting the error below in the event log on the machine where the CSS bridge is trying to start I think you've got the issue I've been having a look at:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name=".NET Runtime" />
  <EventID Qualifiers="0">1026</EventID>
  <Level>2</Level>
  <Task>0</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2015-03-05T16:13:06.000000000Z" />
  <EventRecordID>3192</EventRecordID>
  <Channel>Application</Channel>
  <Computer>server</Computer>
  <Security />
  </System>
- <EventData>
<Data>Application: drm-netjnibridge-host.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.AccessViolationException Stack: at <Module>.CHfJVMThreadHelper.{ctor}(CHfJVMThreadHelper*) at <Module>.CAuthentication.{ctor}(CAuthentication*, Char*, Char*, Char*, Int16) at Oracle.Drm.NetJNIBridge.CASSecurity.Initialize(System.String, System.String, System.String, System.String, System.String, System.String, Boolean, System.String, System.String, System.String) at Oracle.Drm.NetJNIBridge.Host.Program.Main(System.String[])</Data>
  </EventData>
  </Event>
In order to get the CSS bridge running on another Server 2008 box (which works as a temporary measure for me) you would need to:
1. Install and configure foundation services on a separate Server 2008 machine
2. Install the DRM CSS Bridge on the Server 2008 machine (but don't configure DRM configuration console).
3. Configure CSS tab of DRM configuration console on Server 2012 box to point to the Server 2008 box (Configuration > Host Machines > CSS > General > CSS Bridge Host).
4. Ensure that DRM service is started on Server 2008 box then start the DRM service on Server 2012 box
5. Hopefully you'll see the drm-netjnibridge-host.exe process start on the Server 2008 box if you check the task manager and you'll be able to use CSS users
I've tried every other possible permutation I could think of to get the drm-netjnibridge-host.exe process started on Server 2012 but without success. Hope this helps.
Regards
Craig