Droid maxx drops my calls and/or very poor reception

my droid maxx drops all my calls and/or very poor reception. I am in an area that is supposed to have good coverage. I have tried trouble shooting assistant. did not help. Does anyone else have this problem?

Hi sandrabaugh, I have a Droid Maxx. Are you somewhere that would cause physical interference? Perhaps in a building or location. That has a lot of concrete walls, metal, glass, or near any electronic equipment or computer router type of things? Is it isolated to one particular place, or where ever you use the Droid Maxx?

Similar Messages

My iphone5s continually drops calls and has very poor sound for callers sooo disappointed compared with iPhone 4 from which I've just upgrade

I am so disappointed as my iPhone 5 s is very poor for calls and repeatedly drops calls. I've contacted Orange and done a reset to factory settings with no improvement.These calls are to landlines. My iphone4 was excellent in comparison . I've requested an Apple support call tomorrow - any other suggestions or similar experiences? Call bars are much lower too on this new phone and wifi fails too with frequent fail to connect to server messages. I so regret having this phone..

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

New FIOS customer with dropped VOIP calls and Internet connection

I am a new FIOS customer. Got my 50/25 connection a week ago, switching from a TWC 6/1 connection. Ever since the new connection, I've had numerous issues.
My VOIP (Ooma) connection constantly drops and re-connects during conversations
I've had random Internet connection losses, which picks up again after a few minutes
My home alarm starts chirping every once in a while
I've contacted Verizon several times due to these problems and have received varying answers with no resolution of the problem.
The first time I spoke with support, the tech logged into my router and changed the WiFi channel saying that would fix the problem. It didn’t.
The second time I contacted them, the tech ran a bunch of diagnostics and said everything looked fine so it must be an IP address conflict with my devices, because I had a couple devices using static IP addresses. He said everythinf should be DHCP and the last two digits could not be higher than 99 (192.168.1.99). He said FIOS does not support 3-digit numbers at the end.
So I changed all my devices to DHCP and ran some online VOIP tests. It showed a packet loss of 2-5% and MOS score of 1 (which is bad). I was still getting dropped connections, so I disconnected all devices and connected just one computer to the router and tested again. I was still getting packet loss.
Then I called support a third time, this time the tech said there were no 2-digit IP restrictions and that he was detecting there was no UPS baterry backup for the ONT which was probably causing the problem, so he dispatched a field tech to my house.
Today the field tech came (same guy as before), he took one look at the box and said it was too close to my Electric meter and the RF from the meter was causing interference to the FIOS connection and resulting in dropped connection.
He moved the ONT to another location and said that should fix it.
Well, I'm still seeing packet loss and low MOS score when I run the VOIP test.
I don't know how much of what the techs are saying is true and how much is made up stuff.
Has anyone had similar issues and have thoughts on solutions or likely causes for dropped VOIP calls and connections? Could RF be causing this?
I thought going from a 6/1 Cable connection to a 50/25 FIOS connection would be awesome, but this has turned out to be a nightmare, and I may have to switch back to cable if the problem is not resolved.
I would appreciate any help.
Thanks!

Don't know where the packet loss is happening. I ran the VOIP test on myspeed.visualware.com and it shows a packet loss of 2-5% at different times and a MOS score of 1.
The report says MOS should be around 4 for good VOIP calls.
The Verizon tech who came to the house just blamed the electric meter box for RF interference and move the ONT farther away.
My concern is that I'm getting different answers from different techs at Verizon.
Regarding IP addresses. The Router shows a DHCP range from 192.162.1.2 to 192.168.1.254 as available for devices on the network. So, if I need to assign a static IP to a device should I use a number below 99 or above 151?
Thanks!

Iphone 5s not picking up home Wi-Fi and/or very poor signals even in downtown area

Switched to Verizon and bought IPhone 5s less than 3 weeks ago. It was fine the first week then suddenly it won't recognized my home wi-fi and got very poor wireless signal. I have my old IPhone 4s and it works fine like a charm for wi-fi. It keeps reloading and not pop up any wi-fi signals. I went to the mall and normally it should pop up multiple wi-fis but it didn't. However my ipad did. I keep trying to reboot it or even reset it to factory settings and still doesn't work. Then yesterday my calls keep dropping in the middle of business conversation. This is unacceptable and no one seems to be helpful at Verizon. I even took screen pictures throughout the day yesterday to show when suddenly my home wi-fi popped up and a minute later it disappear. This also a domino effect for my photo stream, icloud back up, and most importantly my data plan. Now I can't even use my paid home wi-fi and use up all my data plan with Verizon and none of them care. I almost feel like switching to other providers. I also see that this is somewhat common to IPhone 5s with their troubled software or signal chip but not getting help from Verizon is the worst.

I downloaded the Speedtest app on my iPhone and iPad and would randomly test one right after the other. I accumulated about 5 tests a day on each device over the course of 3 days. I set up an appointment at the Genius bar. I told the Genius that I set up my phone as new and then showed him my comparisons of the Speedtest on both devices. He handed me a new (non-refurbished because it hasn't been out for long) phone, no questions. Apparently it was a hardware issue and not an iOS 8 bug.

After 4.2.1 Dropped/Choppy calls and poor signal / Gets hot / Battery Life is bad when talking

What is this APPLE? I can see the Iphone 3G is old and no more support but atleast make a working OS and then go out on a high note. Instead of leaving us hanging with a broken phone. Not just me , scores of others have these very same symptoms. Also I wish there was a way to go back to an older OS , one that worked %100 for my phone.
Dropped/Choppy calls
Get REAL warm
Batterylife is crap only when talking
Never had these problems before 4.2.1 , it's like night and day. I was hooked on the Iphone since I bought this 3G brand new and its ease of use but Ill tell you one thing....
Im not under contract right now with anyone
I WILL NOT be buying a phone/contract with APPLE as long as 4.2.1 is left in our "lap".
I WILL be buying another smartphone if this is what we are left with. I was going to treat myself and buy the 5G with a contract to make it cheaper but as of now
Im feeling "used" by APPLE and not going to take it.
I know some might come here and post ..
"Me and others aren't effected by 4.2.1 , must be your phone"
BS! It was night and day when I downloaded/installed 4.2.1. This is NOT my Phone and IS the firmware. And my friend that is a phone nut said he didn't download 4.2.1 because of all the problems he was hearing about it, I should have done research. He said the biggest hit was the 3G and he can't belive I installed it.
APPLE DO YOUR JOB AND FIX THIS. MAKE 4.2.2 ATLEAST AND FIX THESE PROBLEMS!! IF NOT THEN WE MUST PART WAYS.
                                                            DamianJP

Cool
Did the new device and didn't do a restore from backup. Grabbed all my contacts from windows contacts saved list. So only thing the same on the phone was the same 4.2.1 that stays in there. Still bad signal and battery life, although the battery problem might be the age of the battery since its the same battery that came with the 3G.
I did the Field Test mode program
http://socialtimes.com/find-your-iphones-signal-strength-using-the-hidden-field- test-mode_b4690
- Open the iPhone’s dialer keypad
- Enter *3001#12345#*
- Press the Call button
-80 to -70 dBm: Reasonably strong signal
-107 to -90 dBm: Weak signal
-113 dBM: No serviceable signal
In my house im getting any were from -100dBm to -117dBm ( 1 to 2 bars with 3G)
Outside Im getting -85dBm and up. (2 to 4 bars with 3G)
I have to do more testing to get solid numbers though. I got almost full bars all the time if I switched to EDGE.
(4 to 5 all the time with EDGE). That makes me think that with the problem in 3G , it's the OS. Since ALOT of people saying that there 3G drops or is bad since 4.2.1.
Now I looked around and I playied with all my settings to insure that my battery should not drain thru improper settings. So I think given this is the original battery , it might be a good time to try and install a new one from here for $17.
http://www.iphonebatteryrepair.com/iPhone-3G-Battery-p/bat-1001.htm
Iv'e opened Iphones before (fixed my friends 3G) after he dropped his and the vibrate/silent button's screw came loose and he could not change it off silent mode and replaced a battery in my other friends 3Gs. SO i feel comfortable in there.
I dont know if the bad battery could be reducing my signal.Ill try the battery cause it's only $17 (Cheap investment) and because my battery life under a load drains it fast. Again I don't know if it's the OS or the age of it.
I was thinking maybe a poor contact/condition of my SIM card could be another possibility. I wonder if and how much a new SIM card from a AT&T provider is. I heard people saying you can get a new one but Ill have to ask my local AT&T dealer.
Although this seemed so odd how it all happened the same night till now RIGHT after the 4.2.1 OS install and all the others people saying the same symptoms.
Ill keep working with it and give you (and others users here) updates in my progress for the people who are in the same "boat" as me.
By the way I haven't tried to make Itunes re download the OS by deleting the file in the directory you gave me above. Ill try that as soon as I post this message.
Also Iv'e noticed that theres a way to download a older version of Firmware OS and put it in a certain directory and use the DFU mode (Deep Firmware Upgrade) on the Iphone to force the Iphone to re install the current version or an older version ( whatever version you download) of firmware. Now Im very worried that this might mess my Iphone up to were it wont even work so I really dont want to try this right now or until I exhaust all my other options. I have to do more research of this method.
Sorry for the long post but I think I kept it faily organized for a easy read, I hope.
                            Thank You Ingo !!
                                        DamianJP

I lost the full screen picture when i get a call and its very annoying please bring it back with IOS 7.1.1

When my friends call i lost the full screen picture and it has become very small and its very annoying please bring it back in 7.1.1

This is a user-to-user tech support forum and Apple doesn't read these posts, as explained in the forum Terms of Use you agreed to when you joined.
To suggest something to Apple:
Apple - iPhone - Feedback

CD Got Stuck and Got Very Poor Support for this issue

I Have a mac mini Intel Duo core. This is the second time My cd is getting Stuck.
First Time It was my mac OSX Recovery Disk. I inserted My disk and restarted the system before i got the cd loaded. The Cd Got Stuck. None of the standerd recovery procedures worked. I called up support and took the system to apple care solution They took a day to take it out.
This Time I Inserted an audio cd during Screen saver mode (Forrest Screen Saver) and when resumed to work I found out the CD was not recognised. I have Installed the eject shortcut on the top right menu bar. When i clicked eject after a long wait Nothing happend. The Drive was listed in Utilities> Disk Utility But I was not able to Eject. When I restarted by clicking the mouse button also nothing worked. Once I have restarted I have No drives Listed.
By Callon Customer Support I tried all trouble shooting steps again. Now I will Have to take my mac mini back to service it mak take a day to fix it.
I think cd gets stuck then we insert the cd in screen saver mode or insert it and restart before cd is recognised. Can Some one try out these scenaios and tell me whether my diag is right?
reg Apple support It is very poor (Compared to this dell has very good support. The are having their tech ppl coming home with all possible replasement components that might have gorn wrong trouble shoot fix the issue do replacements and leave the place compared to this apple care is just very poor ). One has to carry his mini to authorised service every time this occurs and wait untill the support ppl ejects it for me (This gives me no Option other than handing over my pc and wait without one for a day). The slot drive does not have a manual eject hole accessable to end user (Thats a cool design flaw).
In short Apple Service is very poor all arround the world
Mac Mini (Intel) Mac OS X (10.4.6)

Siva,
Welcome to Apple Discussions!
You just happened to have gotten some bad support by fluke. On the whole Apple's support is rated better than Dell worldwide:
http://forums.maccentral.com/wwwthreads/showflat.php?Cat=&Board=general&Number=6 18987
There are a couple articles which I recommend reading:
http://docs.info.apple.com/article.html?artnum=106752
http://docs.info.apple.com/article.html?artnum=58641
The latter article may not explain directly why your last couple of disks failed to eject, but if you used a non-standard disk, or one that had an adhesive label on it which suddenly got into the drive, it might have affected the ability of the drive to eject properly.
Yes occasionally you do get bad support, and occasionally a repair is flawed, but that's why when you call AppleCare and you have a problem with a repair, I recommend you speak to customer relations. They'll set you right.

I dropped my phone and the very bottom of the touch screen does not respond. would i need to get the screen replaced or is there another way?

I've dropped my phone quite often, and the back of the phone is cracked, but I haven't bothered to fix it. I dropped my phone again today, and a tiny bit chipped off near the top edge of my phone. Later when i got home, I couldn't unlock my phone except when I slid my finger across the very top of the arrow and it JUST opened. but I can't use the bottom now, so on the keyboard, I can't type with the space bar and anything else at the very bottom of the touch screen.

At Apple Store for $149 you can get a replacement iPhone 4 which will be just like New. Everything will work perfect and the there will be no chips or cracks. New battery and buttons too. Make Genius Reservation and take iPhone to Apple.

My wifi had very poor reception after installing the new iOS 7? I think

Ipad probs with my DMQJRB2YF18Y model A1460 fccid BCGA1460
I Have done sll the reset, check router, blablabla .... Even went to mcD and could not connect there. I have reception, close ( where I can see router) 3 bars, far ...next level of house (where it used to work) the small little dot of the 3 bars. .??
My wife has a ipad2
I have an ipad3
She has reception without a problem any distance from router.
I had reception anywhere in the hose, but now I must be within line of sight to have wifi.
I never dropped, changed or did anything hut upgrade the software when Apple said i should.
My ipad is now nothing more than my biggest frustration
I have done everything i could find, like switch off both the pad and router, reset ipad,forget network, delete history, delete cookies, etc etc .....
Apple tries to blame the problem on the user or the environment ..... Only problem .... We have 2 devices, of which one is very happy and one is very bad bad bad to say the least!-

IOS-7 cured my acne!

Horrible customer service, dropped calls and faulty products

Does Verizon offer partial credits to accounts due to defective equipment and inability to use their services? I received a new set top box that would not download my existing HBO and SHOWTIME accounts. After numerous calls on hold, dropped service calls and misdirected (on purpose) calls to billing in customer service to increase my services...I finally waited over one hour for technical assistance tonight to be told my new set top box was faulty and a new one would be sent in the mail. I asked about a partial refund because I could not use it during the least two weeks. I was told by the tech he would send a new box and put me in touch with customer service after explaining to them the circumstances and that supervisor would need that info for a partial credit to my account. A horrible customer service rep {edited for privacy} bluntly stated no partial credits and tech should not have said a partial credit was possible. By this time I was on the phone over one our and not a very happy customer. I asked to speak to a superior to which {edited for privacy} said they were too busy and a partial credit would not be possible for my two week period with faulty equipment. I demanded to speak with a supervisor and was put on hold for an additional 70 minutes. I am STILL ON HOLD!!!! This is no way to treat customers! I am disconnecting my call and BEG THAT A VERSION REP get back in touch with me to resolve this. Under what circumstances does verizon provide partial credit for a customer who has not been able to use it because the equipment is DEFECTIVE??? Hopefully new set top box is enroute..HOPE IT IS NOT DEFECTIVE!!!!!!

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Since upgrading to 7.1 on my iphone 5C I try to open the phone icon to make a phone call and it tries to open then returns to the home screen. I also cannot get anything else to open. It will randomly reboot or just freeze.

I just got my iphone 5C on Wednesday, I was slow to move my apps over because well I loved my iphone3. Never had any problems!
I finally moved my apps over last night and was prompted to upgrade to 7.1. I upgraded, then received a voicemail, listened to part of the voicemail (the phone dropped the call) and went back to the main screen.
Then nothing worked. I try to open the phone icon and it tried to open but it returned to the main screen. I tried opening anything else and nothing will work. Not even the phone icon. It also would not shut down.
I let it sit for twenty minutes and tried to turn it off. Then ten minutes later it just rebooted itself. Waited until it came back up and tried to open settings, photo, camera, phone nothing will open.
I know the touch is still working because it is locked and it will allow me to unlock it every time. So I guess something is working.
Any suggestions?

Finally got my phone to power off. I was able to reset the phone and everything is now working. I guess I just needed patience!

Ellipsis 7 tablet - drops wi-fi and goes to mobile data w/o telling you, and for no reason?

I don't totally hate my Ellipsis 7 tablet. It does have a nice, bright screen, and it does have a fairly fast processor.
This is where the compliments stop.
1.) It's glitchy. As others have stated, icons do seem to disappear.
2.) It seems to "lose communication" with my high-end Sandisk micro-sd card (that has no other problems when used in my smartphone.)
3.) The battery life could be a lot better - you will charge it every day, even with minimal use.
but my biggest problem with this tablet (which I got from my local Verizon store) is it's "sneaky behavior" with mobile data. I am nearly convinced that these devices are designed, intentionally, to use up your mobile data whenever possible, even when solid wi-fi is available.
Have any of you Verizon Ellipsis 7 users, that use these primarily at home with wi-fi available, noticed a rather large increase in the mobile data being used?
This is sort of long, so I appreciate everyone who takes the time to read this...
Here's my scenario; which I can duplicate.
I live in a place with 2 strong wi-fi networks available. The tablet accesses both of them with no problem. Speed tests show 10Mbps download and 0.768 Mbps upload, the speed we pay for.
One night, I get the text messages from Verizon that I'm close to using all my mobile data. (which I appreciate) But I'd been getting so many texts, emails, etc., that day I didn't look to see what the alert was. My bad! So, I'd gone over and approved $10 to upgrade with one more GB of data. I figured it was a fluke; that somehow I had turned off my wi-fi, or it had gone down, or somehow something happened that made the tablet switch over to mobile data.
...but I was watching more closely now...
less than 24 hours later, I'm getting those messages again! I'd used one GB in less than 24 hours??? So I called Verizon, and we went through the normal putting limits on the device, etc., so it couldn't happen again.
So then, I asked him the simple question? When not 1, but 2, strong wi-fi signals are available, why would this device switch over to mobile data, WITHOUT letting you know???
He couldn't answer that. He transferred me to someone else that was "higher" in techincal support. She was a sweet girl, and really wanted to help me, but she never understood my problem. At one point I said to her, "Look, it's simple. These devices always default to wi-fi if available. What would make them disconnect from wi-fi and go to mobile data instead?" Her answer was that she needed to look up if a tablet was supposed to connect to wi-fi first... uh, OK.
At the end of a very frustrating call, she offered to send me a box to ship it back to Verizon in. They would then decide to repair or replace it. I would be without a tablet for a minimum of two weeks. I said Thanks but No Thanks, I would just disable mobile data entirely. The lady I spoke with did not seem pleased with my decision, but what could she do? And we ended the call.
So, I'm still trying to figure out what is making this thing kick over to mobile data (remember I just shut mobile data off entirely before I hung up with Verizon) and I was currently connected to an external bluetooth speaker (which shouldn't have anything to do with anything, I realize), when I started a video on YouTube.
Now, mind you, I was ALREADY showing connected to a strong wi-fi network.
And up comes a dialog popup, asking me to turn the wi-fi back on, even though I would incur additional charges!
BUSTED, VERIZON!
This message doesn't come up when it tries to switch over from wi-fi to mobile data unless you have completely shut off mobile data.
I only mention that I was connected to an external bluetooth speaker because it is the only way (SO FAR) that I have been able to duplicate this "silent switchover" repeatedly.
If I'm on Youtube first, not connected to my bluetooth external speaker, the device will stay on my wi-fi network when I pause the video, connect to the bluetooth speaker, and then restart the video.
If I'm already connected to the external bluetooth speaker, and then open a browser window or youtube video, the device will attempt to change its connection from wi-fi to mobile data. There is no reason for this!
Yes, yes... I realize that being connected to an external bluetooth device should have absolutely nothing to do with whether the tablet should keep its wi-fi connection or switch to mobile data...
except that it does! And there may be other circumstances that I haven't found yet... I don't know, but I'm watching!
At the end of the day, ANY DEVICE THAT IS GOING TO SWITCH FROM A WI-FI NETWORK TO MOBILE DATA, FOR ANY REASON, SHOULD TELL YOU IT'S GOING TO SWITCH, AND LET YOU DECIDE TO ALLOW THAT CHANGE OR NOT, especially when there is NO REASON for the device to switch in the first place. In the same household are my Samsung Galaxy Note 3 and husband's Galaxy S5. They never exhibit this behavior, and yes, we use internet on our phones at home rather frequently.
Watch your mobile data folks...
Oh, and the Verizon lady called back about 30 minutes later... asking me again to agree to send my tablet in. I explained to her that I could now duplicate the problem. I told her that it would be easy enough for them to check and see if all devices are doing it (which I'm guessing they all do! there's not enough memory to download any apps, so I doubt it's that...) I said that with the millions of Ellipsis 7 devices they have, someone in tech support can grab one and try it. Still no luck, and she still wanted me to send it back and be without a tablet for 2 weeks or more. I declined.
Anyway, if you've read this far, I thank you! I would like opinions as to whether you think this should be happening or not, and whether you have had this happen to you or not with this tablet. Thank you for your time!

Hello this is happening to us also (minus the Bluetooth speaker). We can't figure out what is causing the data usage. I turned off mobile data as soon s I activated the device, and got the message that unless I am connected to WiFi.....(that is exactly what I wanted). We watched Netflix for about three hours, then the alerts started. Like you we have many devices connected and never used over 2GB now all of a sudden we have used it in a matter of hours. My husband called Verizon and got the usual doubting Thomas response. I understand that they don't know my device settings. So over the phone we check all the settings and turned off every possible culprit eating up the data and end the call. By now I have purchased another gig for the month! Assured we are NOT using mobile data, we continue on the IE path to bliss. HA! A few hours later I check the mobile data usage on the Verizon website and that darn thing is still using data. After two more phone calls and two VERY uneventful trips to the local store we were told to take out the sim card. This has stopped the data usage, but it defeats the purpose of having the data plan. I could have just stuck with my Surface. Verizon sent us a new sim card. Its been installed and I have set my homepage to Verizon mobile data usage (just kidding) but I am on that site a lot. I am surprised at the number of complaints about this device. When we called the Verizon support acted as though this was the first time they had heard about this. Loved your post, you should write for a living.

3GS died/froze mid-call and will not boot back up

I was on the phone earlier today, and my iPhone 3GS suddenly dropped the call and died. I pushed the power button, and then got the Apple logo screen. The Apple logo screen lasted for an hour, until I tried holding both the power and home buttons several times (both in and out of silent mode), to no avail. When I got home, I plugged it in, but iTunes doesn't recognize it.
I've also tried restore mode, but then it sits with the low low battery screen for about two minutes, and then its back to the logo screen. Help! I haven't installed any new apps in weeks, and this is the first problem I've had with it.

First charge it for a couple of hours using the wall charger, not a computer.
Then hold HOME and SLEEP for 12 seconds to see if it will reboot. If it doesn't restart your computer, connect the dock cable to a USB 2 port on the back of the computer (not a hub or the keyboard) but do not plug it in to the iPhone yet. Hold the HOME button (only) while plugging it in to the dock connector and keep holding. After a couple of minutes you should see an icon on the screen showing a connection to iTunes. Release the HOME button and wait. iTunes should connect and restore the phone. If it doesn't you have a hardware failure and need to get it replaced by Apple.

Is it possible to tell which side of a phone conversation drops the call?

Just curious, in helping me decide my iphone issues... I've had 3 or 4 dropped calls. Is there a way to distinguish if it's my iphone or someone else's phone dropping calls by the type of notification you get?
Sometimes it says "CALL FAILED" in big letters on the phone dialing screen (where the name of the caller is)
Other times it says "call failed" as a tiny alert -- like one you would get notifying of a text message.
Does one kind of notification mean my phone is dropping the call and the other kind mean the other person's phone is dropping the call?
And if so, which means which?
Anyone who can answer this, thank you in advance.

Hi dg299,
Welcome to Apple Support Communities.
Yes, if the iPhone was dropped or if it has liquid damage, it have a hardware issue. Try the troubleshooting suggestions in the article linked below and setup service if those don’t resolve the issue.
iPhone: Hardware troubleshooting
Multi-Touch display not responding to touch
See this document for troubleshooting Multi-Touch display issues.
My issue is still not resolved. What do I do next?
Contact Apple Support.
I hope this helps.
-Jason

Very poor wireless reception on HP Envy 17t-j000

So I just recently got a HP Envy 17t-j000 quad edition (Windows 8), which seems to be having some wifi issues
I opted for the cheaper non-bluetooth adapter, the Realtek RTL8188EE, which at present seems to have almost zero documentation on the internet. The Realtek website doesn't even show any record of it!
Anyways, here's the problem: I'm getting very poor reception with it, to the point where one of my two wireless routers has only very intermittent and horrendously slow connectivity, and the other will work a room away but no further (and also sometimes drops too, but less frequently). Outside of this range, I can still see these networks, but cannot always connect. If I do manage to connect, it will show a strong signal (4-5 out of 5 bars) but will never actually load anything. In fact, though I'm not sure this is relevant or not, I have never seen any networks with less than 3 out of 5 bars for signal strength.
Meanwhile, a number of other devices work at a much larger range and without dropping the connection as this computer does. This includes a year old HP (I forget the model) and a five year old Acer. The speed on my faster router doesn't appear to be very different between the HP Envy and the other two.
I have:
* Done a number of restarts of the network modem and both wireless routers
* Verified that the driver on the wireless adapter is up to date and reinstalled it
* Checked to make sure there are no antivirus/firewall/other programs systems that could be interfering
So, does this sound like a just a crappy wireless adapter or could this be some sort of software issue or defective hardware? Also, if I were to just replace this with another wireless card, what sort of things do I need to be concerned with in order to make sure the replacement is compatible with the system?

OK Boys & Girls - - here's what I did - -
First - the Envy X2 is having similar problems - but my laptop is the 17t-j000 quad
so this IS the correct thread - -
I used the HP support assistant - - it installed an updated BIOS -
The WiFi still shuts down at 8 - 10 min watching Netflix (no mouse or user inputs - Max signal strength indicated)
{Yes - I have disabled allowing the machine to turn off power to the WiFi card in the driver section}
Loaded the Softpaq mentioned above (quoted below) - - 200MB - had to be SOMETHING in there ??
It loaded without a problem - - strange thing is - the Intel Driver date stayed the same: 9/17/2012
Tried the WiFi - - still shuts down at 8 - 10 min
Went back to HP Support Assistant - -
NOW it says - - I need a new WiFi package ?!?
So - I download and installed THAT - -
Back to Netflix - - and so far - has been NO SHUTDOWN ?!?
2 episodes watched - still connected - fingers crossed
Your mileage may vary - -
Hi,
Download the Softpaq sp63183 from the below FTP link which should resolve these issues.
This Softpaq is for Windows 8 notebooks with an Intel Wireless card and should not be installed if they have another manufacturer like Broadcom , Realtek , or Qualcomm .
http://ftp.hp.com/pub/softpaq/sp63001-63500/sp63183.exe
Customer complaining about connection “ dropping ” intermittently.
Fixes an issue which causes the 802.11n wireless connection to be disabled after a wireless adapter driver is installed.
Customer is having general wireless connection issues with their Windows 8 notebook.
"I work for HP."

Droid maxx drops my calls and/or very poor reception

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