My iphone5s continually drops calls and has very poor sound for callers sooo disappointed compared with iPhone 4 from which I've just upgrade

I am so disappointed as my iPhone 5 s is very poor for calls and repeatedly drops calls. I've contacted Orange and done a reset to factory settings with no improvement.These calls are to landlines. My iphone4 was excellent in comparison . I've requested an Apple support call tomorrow - any other suggestions  or similar experiences? Call bars are much lower too on this new phone and wifi fails too with frequent fail to connect to server messages. I so regret having this phone..

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

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