Droid Razr (not maxx) stuck in boot flash droid screen after a server initiated OTA ICS upgrade. How do I recover?.

I am stuck in the boot flash droid screen after a server initiated OTA ICS upgrade. I have an email from Verizonwireless confirming that the ICS upgrade is complete. But I am not able to use the phone. Any I help appreciated getting back to my phone working. I am not much care about ICS or GB. I am paying over 100 each month and any down time over 2 days is unacceptable.
In the forum I see lot of people had a problem and since Vierzonwireless or Motorolla has not publicly accepted this as a issue. Also the server push upgrade was poorly timed, I was away from my home town on a road trip over the mountains and valley where the 4G network is spotty and the phone battery was draining often while using the GPS navigation.
Thanks for the forum and appreciate any help to get back to working..

Sorry the update came at such an inconvenient time Beachcrafter. I hope you were still able to have a good roadtrip. It sounds like the signal flux in the mountains along with a lower battery may have contributed to the update bringing up the boot flash screen you mentioned. The option ejf74 mentioned about how to go into the recovery screen is a great way to restart the Droid. I would recommend starting with the reboot option though. If needed, the wipe data/factory reset option would be able to bring your phone back to how it came out of the box. The wipe data/factory reset option will erase everything on your device memory. You'll get to keep the ICS upgrade that was completed, but you'll need to log back into Gmail and all your other services and apps to start using your device again.

Similar Messages

Droid RAZR (not MAXX) 4G, service drops on GB and ICS

Okay, the forums are full of threads concerning this issue. The phone loses data connectivity as well as voice. Every person seems to have a different opinion as to when or where their service drops, and I have tried to find a fix (official or not) since I first got my RAZR.
I got my phone sometime in March 2012 from a Verizon store during a promotion. I was happy I can get a phone with better hardware than my DROID X (awesome phone-best I ever had). I didn't care much about the 4G, but I considered it a perk for upgrading.
1. A day later I started having problems with my service. The 4G connection would drop, the 4G icon would turn white and then disappear for good. The phone would have no data connection at all but a few seconds later the white 4G icon would reappear and turn blue later. I thought it is because the 4G coverage is spotty as I was constantly moving from one place to another. But I got home (where I never had problems and Verizon service was always excellent) and it would do the same thing.
2. I have data connectivity and voice service but I turn off the screen. When I turn the screen back on, data connection is lost and I have no service available. I had one error that said "SIM card invalid" or something like that a few times. On Gingerbread I just switched to 3G only and I had no problems. But every time I switched back to use the LTE, I had the same problem over and over.
3. Upgraded to ICS as I figured Motorola and Verizon worked together to find a "cure" for these sudden service losses. I was wrong. With ICS it is even worse. I lose data and voice service very often. In store, Verizon employees are telling me they have never seen problems like mine (liars?). On the phone with CS I am told they do not know of any issues similar to mine. But forums are full of threads of people having the same issue. Answers from VZ employees are not very clear and directs people to a simple Factory Reset, cleaning the SIM card, reinserting the SIM card... basic stuff a monkey could think of too.
4. Some times after a phone conversation, I hang up and immediately after, my service drops. I have to turn the screen off and then back on after about 5 seconds, the service is still nowhere to be seen, but if I leave the screen on for about 10 seconds, the phone will regain its connectivity to the network. THIS HAPPENS IN 3G COVERAGE AS WELL AS 4G NOW.
Steps taken: Downloaded the Motorola app to Restore Connectivity - did not work, I still have the problem.
                    Carefully cleaned the SIM card surface making sure there is no static electricity discharge - did not work, I still have the problem.
                    Factory reset numerous times - did not work, I still have the problem.
                    Removed and reinserted the SIM card - did not work, I still have the problem.
                    Updated to ICS hoping that would solve the problem - did not work, I still have the problem.
                    Anything I do I still have the problem.
So please tell me, Does VZ publicly acknowledges there is a problem with DROID RAZR? If yes why do some people inside VZ deny any issues with it while others don't. Aren't they trained or aren't they reading the same training material the others do? Besides that I am not aware of Motorola or VZ taking any responsibility in trying to fix this.Is there a fix in the works? Please if there is any help for people like me, with the same problem, I think VZ should email owners with solutions. REAL SOLUTIONS because it is possible. I receive newsletters for new phones and plans but none to suggest a fix to issues.
And factory reset after factory reset is not working out for me as I use my phone not to txt my friends or send funny pictures of my dog to my neighbor but for business. This is really affecting and annoying me. And yes, I could switch to an iPhone but Android provides me with a great deal of options in my line of work that iPhone does not have. And yes, I could switch to another Android based phone, but I paid for this one and I want to use what I paid money for.
Again... final question is: Is there a fix, a software fix (I think this has to do with software) for this?
Thank you!

I had EXACTLY ALL of the same issues (plus some Bluetooth issues):
Got my phone in January or February
First instance of this happened about the middle of June (or maybe the third week) for several days before I finally called, believing it was a "hiccup" in the network (still on GB)
Customer Service did some troubleshooting, placed it in "safe mode" to see if it might be an app causing it, factory reset, etc., etc., etc.......
VZ put in a network trouble ticket which seemed to solve the issue (although I don't really know what may have been done) for about a week (now I know that this was a mere coincidence)
About a week or two later (still on GB) it started again; this was maybe a Wednesday
CS troubleshooting, another trouble ticket, etc., etc., and then I finally did a factory reset myself
Friday night (maybe Saturday) ICS is out, and downloaded believing it would fix it.
The problem was resolved briefly (several hours, maybe a full day) and then began again with a vengance
Called, went through all the same humbug, did a couple (or a few) factory resets, and I too, had the "invalid SIM" error show up on the screen out of nowhere ........
Customer Service had me to go to my local Verizon store and get a new SIM (they thought that might possibly be the problem). Got the replacement, and it worked, again, only briefly; just a few short hours later, it was right back to the same old thing........more phone calls
trouble ticket is still out.......
Was even told by the advance tech support person that on several phones with this very same problem, that he actually saw this resolved by simply creating a different, brand new Google account (instead of the Verizon customer's original Google account) during setup, after a factory reset (don't ask me how......). Gladly, this is one step that I didn't take (that's all I need is one more email account!)
Finally, it was determined that it MUST be the device. I really didn't want another phone as I always keep my phones in pristine condition cosmetically, and there was no reason (as far as I was concerned) to swap it.
Reluctantly, I allowed them to send me a replacement. I say, "reluctantly" because my original was a new device but they would be sending me out a "certified reconditioned, like-new" replacement.
After some trepidation, I decided to go ahead; Motorola would probably take a year to get mine back to me after finding "nothing wrong", or the same year getting me a replacement, should I be lucky enough that my original device would act up for them to see that there actually is a real problem. Verizon, on the other hand could have a replacement to me in two days.
Needless to say, it has been a week (5 days) with the replacement and I have to admit that it absolutely WAS the device that I bought originally. This replacement hasn't repeated the problem, (with the exception of ONE VERY MINOR instance of about a 5 - 15 minute window on one day only), and I'm happy to say that it works like my original device did when I first got it.
I got a call after the 3rd or 4th day (I believe it was the 4th day) with the replacement device, from the trouble ticket people (technician who actually works out in the field maybe?) and was told that they have thoroughly checked the network/antenna/tower here and found that there was absolutely nothing wrong, and that everything is functioning as it should.
This problem was continuously happening at my house, so it was natural that I believed something was wrong with the tower here near my house. I live in a good 3G/LTE coverage area near New Orleans and had no problems whatsoever from January/February through the first part of June, so it was only natural that I thought it must be a problem with the tower.
I thanked him, and told him about the replacement, and he told me that's what he was going to suggest next, and it was the only suggestion that he had left.
Just know that in the course of all of these calls, I was told by at least a few reps (2 for sure) at Verizon that they were aware that this IS a problem on some of the Razr's and Razr Maxx's.
If this is as bad for you as it was for me (and I'm confident that it is), then I would call Customer Service - don't go to a store. Tell them EVERYTHING that has happened, everything that you've done to attempt to resolve it (including the painful process of factory resets), and what I've described here.
If you're okay with a "new" (read: replacement) device, then I'm sure that they can get you a replacement out in short order. As far as it looking new, you would NEVER be able to tell cosmetically that this isn't a brand new device.
I hope that this was able to help you, as well as all the others, with this issue.
Good luck everyone, and God bless you.
Message was edited by: Colin Pipkins
Okay, so regrettably, I must report to everyone that the replacement followed suit after only 6-7 days. It lost 4G connectivity and jumped to 3G and that's where it stayed.
So I call Verizon and after a brief conversation, they asked if it was okay for them to transfer me over to Motorola for them to troubleshoot and I said that I'd be more than glad to speak with them.
Here's the breakdown:
After a lengthy call (an hour and twenty minutes), allowing them to remotely connect to my phone, and the Level 2 Tech seeing for himself that it's on 3G in a full 4G area, he tells me that there's nothing more that can be done.
WHAAAT?!!!
He said that if I want to send it in to Motorola they'll look at it, and if they did find anything wrong with the phone they'll send me a replacement, but if they DON'T find anything wrong with it (which I'm sure would be the case), they will simply send me my phone back, and that it will be Verizon's network that is the problem.
In this scenario I would need to find a replacement phone to use while my Razr goes to Motorola (for them to find nothing wrong with of course, and blame everything on Verizon's LTE network) only to get it back weeks later and be totally inconvenienced (this has been going on since June).
The last thing he said to me before getting off the phone was that they have similar devices with other carriers and they don't have any of these problems with those devices.
I've started searching the other devices forums here in the Verizon Wireless Community and I'm beginning to see a pattern. The same issue is happening with quite a few of the other 4G devices so I'm not really sure that another device (different manufacturer) is even the answer.
They have sent me yet another Droid Razr and I can honestly say that this will be the last one. If I can't find a device that will actually keep/hold LTE connectivity then I may have to go back to Sprint. Their native coverage is nowhere near Verizon's but they also don't have much 4G coverage right now.
If I'm going to have to be on 3G anyway, I may as well pay less than I'm paying now - or at least pay the same and not have to worry about going over on data.I guess we'll see how this replacement works out and go from there.
Anyhow, just know that it may not be a Razr/Razr Maxx problem after all.
Hopefully, they can get this sorted out and we can all get back to life......

My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?

My Motorola droid razr M is stuck at the M logo and i tried the factory reset but it didn't work. What do i do?

MrMJG,
Let's get your phone back up and running. Have you been able to try to press and hold the volume down and the power button at the same time for approximately 10 seconds? The phone should reboot for you. Is there any kind of physical or liquid damage to the device? Please keep me posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

My MacBook Pro won't go beyond a white screen, after I pushed the restart button. How can I get it to a login? I have routinely backed it up, but don't know how to bring that up, nor if I have a boot file on that external disk. Help!

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be a good idea to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
Thoughts and suggestions?
Solved!
Go to Solution.

Hi Autoexit173,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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HT1657 Stuck on Terms and conditions screen after download how do I watch my rented movie

Stuck on terms and conditions screen after downloaded rentle movie how do I watch

If you are seeing the Ts & Cs link in the Downloads tab in the iTunes app then that just means that you don't have any ongoing/queued downloads - your film has finished downloading and should be in the Videos app (iTunes on the iPad is just the iTunes store) :

Safari status bar disappears. I have tried clicking on show status bar and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page only full screen or close the browser. Any idea how the rectify this

Safari status bar disappears. I have tried clicking on show status bar, under the View tab and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page, only full screen or close the browser. Any idea how the rectify this issue?

One enters and exits full-screen with control+command+F keys. This is on the View menu in Safari. Optionally, the green traffic light in your browser title bar, if you roll over it, has the full-screen control it it. While in full-screen mode with Safari, moving your mouse pointer virtually up, and off-screen reveals the Safari title bar again, and you can click the green traffic light to exit full-screen mode.
You can hide/show the status bar by simply typing command+/. This too, is on the Safari View menu. and in 10.10.1 — it works reliably for me.

Droid Razr Maxx stuck in boot loop

A few days ago my droid razr max essentially died . I went to my local Verizon and purchased a new device but I have
been unable to recover all of the photos and other data from the old device. I've somehow managed to get the device to turn on but it is now stuck booting and will not load past the red eye. I am wondering if there is anything that I can do to get out of the boot loop without deleting or damaging the file saved to the device.

Chela2004,
Thank you for reaching out to us. I am sorry to hear that you are having trouble with your device not starting. We certainly want you to be able to retain the information on the phone. What exact information are you looking to extract? If you had an sd card in the old phone, pictures should be saved on their. As for contacts, those would either be saved with your google account you had with the phone, or with our application Backup Assistant plus. You can try to run the phone in safe mode to bypass the red eye screen http://vz.to/159K41E. Please fill us in on how this works and what you are needing to move from phone to phone.
Thank you,
TonyG_VZW
Follow us on Twitter @VZWSupport

Droid Razr HD & Maxx HD new Update.!

The Droid Maxx & Maxx HD reciveing Minor Update:
Here is the Link to the Info released, it is a Very small Update just to NOTE.!
Verizon Pushing Minor Update to DROID RAZR HD and MAXX HD | Droid Life

I'm sorry you're having issues with downloads after your OS update david501. Try power cycling after the update and any apps you are unable to access try downloading any current version of that application to assist with access. Please keep us posted.
Kinquana_VZw
Follow us on twitter @vzwsupport

Droid RAZR not restarting after factory reset

Hi,
I just switched from my old Droid 4 to my sister's old Droid RAZR, which she had no problems with when she last used it. After switching my number over and such, I decided to do a factory reset to wipe off all her information. However, now it won't restart and it's been over an hour since I did the factory reset. It just sits at the eye-looking page and doesn't go any further. Any suggestions on what to do?

Hi ejackson18,
I'm sorry to hear that your reset is stuck. I definitely want to get the phone working for you again! Are you able to try the Alternate Methode instead?
Keep us posted!
RuthW_VZW
Follow us on twitter @VZWSupport

Droid Razr not charging

I have an upgrade in 4 days but yesterday my Droid Razr just stopped taking a charge. I tried the wall charger and car charger and neither worked, but they both charge my boyfriends phone. It's not even showing up that the charger is connected (no green or lightning bolt while charging). I just moved to a new state and rely on my phone to talk with family and friends. Does anyone know what the problem could be? Or cost to fix it?
Thanks!!

Hello kelder1, a working phone is super important! Was there any physical or water damage on the phone? Any discoloration or debris in the charging port of the phone? Repairs would be done through the manufacturer of the device which is Motorola. For pricing, you can reach Motorola here: http://bit.ly/TlPAMw
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Droid RAZR not supported by Sync My Ride

Less than two years ago I purchased a Droid RAZR and it was compatible with Sync My Ride SMS text messaging. Now that feature is not supported. What changed?

Dub8305
Sounds like a great application, especially for keeping yourself and other drivers safe. Everything I located about your Sync service (if you have a Ford), shows the Droid Razr is compatible; click to confirm http://ford.to/1a231T1 . Any updates to the application or program are not supported by us, but rather by SYNC. If you have verified your phone is up to date on software, please contact them for additional support http://ford.to/1coVgwm .
AdaS_VZW
Follow us on Twitter at @VZWSupport

MBP Will not wake properly from sleep-flash of screen and keyboard for a bit every few seconds. Under guest account, wakes up just fine. I also cannot unlock various padlocks to change settings in e.g. system prefs. security? Any help, I'm dyin!

Not waking up from sleep-flashes lighted keyboard and screen, and I cannot unlock the padlocks in the system to change settings, look at keychain, etc.

Still cannot unlock system prefs/users etc.   Also, many applications are returning errors like: "failed to obtain the necessary authorization" or " '' failed to obtain permission" so I've attached a portion of my log, showing when I attempt to unlock (or click on the padlock) in system preferences - User Accounts:
3/7/13 7:52:51.180 PM
SecurityAgent[3818]
Problem during create from (builtin:login)
3/7/13 7:52:51.181 PM
SecurityAgent[3818]
Problem during create from (builtin:login)
3/7/13 7:52:53.982 PM
SecurityAgent[3818]
Problem during create from (builtin:login)
3/7/13 7:52:53.982 PM
SecurityAgent[3818]
Problem during create from (builtin:login)
3/7/13 7:52:58.794 PM
WindowServer[3177]
CGXSetTrackingAreaEnabled : Invalid tracking area 0x1642350
3/7/13 7:52:58.796 PM
WindowServer[3177]
CGXSetTrackingAreaEnabled : Invalid tracking area 0x1642350
3/7/13 7:52:58.827 PM
WindowServer[3177]
CGXSetTrackingAreaEnabled : Invalid tracking area 0x1642350
3/7/13 7:53:01.340 PM
helpd[3305]
Could not find access page in directory /Applications/Nomina.app/Contents/Resources/NominaHelp
3/7/13 7:53:01.342 PM
helpd[3305]
Could not find access page in directory /Applications/Nomina.app/Contents/Resources/NominaHelp
3/7/13 7:53:11.354 PM
helpd[3305]
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
3/7/13 7:53:11.355 PM
helpd[3305]
CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
3/7/13 7:53:37.799 PM
WindowServer[3177]
CGXSetTrackingAreaEnabled : Invalid tracking area 0x1318260
3/7/13 7:53:37.800 PM
WindowServer[3177]
CGXSetTrackingAreaEnabled : Invalid tracking area 0x1642350
3/7/13 7:53:37.802 PM
WindowServer[3177]
CGXSetTrackingAreaEnabled : Invalid tracking area 0x1642350
3/7/13 7:53:37.819 PM
WindowServer[3177]
CGXSetTrackingAreaEnabled : Invalid tracking area 0x1642350
3/7/13 7:57:24.304 PM
PopClip[5202]
[INFO] PopAppDelegate: PopClip Initializing.
3/7/13 7:57:24.439 PM
PopClip[5202]
NSWindow does not support nonactivating panel styleMask 0x80
3/7/13 7:57:24.441 PM
PopClip[5202]
[INFO] PopAppDelegate: PopClip will wait 0.500000 seconds to start.
3/7/13 7:57:31.632 PM
SecurityAgent[5231]
Problem during create from (builtin:login)
3/7/13 7:57:31.633 PM
SecurityAgent[5231]
Problem during create from (builtin:login)
3/7/13 7:57:32.665 PM
SecurityAgent[5231]
Problem during create from (builtin:login)
3/7/13 7:57:32.665 PM
SecurityAgent[5231]
Problem during create from (builtin:login)
Now here is some additional info from the logs that appears to my novice eyes to be presenting a problem:
<D:multistatus xmlns:D="DAV:" xmlns:caldav="urn:ietf:params:xml:ns:caldav" xmlns:cs="http://calendarserver.org/ns/" xmlns:ical="http://apple.com/ns/ical/">
<D:response xmlns:carddav="urn:ietf:params:xml:ns:carddav">
<D:href>/calendar/dav/</D:href>
<D:propstat>
   <D:status>HTTP/1.1 200 OK</D:status>
   <D:prop>
    <D:current-user-principal>
     <D:unauthenticated/>
    </D:current-user-principal>
   </D:prop>
</D:propstat>
</D:response>
</D:multistatus>]
3/7/13 7:50:47.525 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [<<<<<]
3/7/13 7:50:47.525 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.queue] [Account refresh failed with error: Error Domain=CoreDAVHTTPStatusErrorDomain Code=401 "The operation couldn’t be completed. (CoreDAVHTTPStatusErrorDomain error 401.)" UserInfo=0x7fe2dff032f0 {AccountName=Google, CalDAVErrFromRefresh=YES, CoreDAVHTTPHeaders=<CFBasicHash 0x7fe2dff0f6d0 [0x7fff71512fd0]>{type = immutable dict, count = 10,
entries =>
          0 : Case Insensitive Key: X-Content-Type-Options = <CFString 0x7fe2dff0e960 [0x7fff71512fd0]>{contents = "nosniff"}
          1 : Case Insensitive Key: Content-Type = <CFString 0x7fe2dff0f100 [0x7fff71512fd0]>{contents = "application/vnd.google.gdata.error+xml; charset=UTF-8"}
          2 : Case Insensitive Key: Server = <CFString 0x7fe2dff0f510 [0x7fff71512fd0]>{contents = "GSE"}
          3 : Case Insensitive Key: Transfer-Encoding = <CFString 0x7fff719196f8 [0x7fff71512fd0]>{contents = "Identity"}
          6 : Case Insensitive Key: Date = <CFString 0x7fe2dff0f150 [0x7fff71512fd0]>{contents = "Fri, 08 Mar 2013 02:50:46 GMT"}
          7 : Case Insensitive Key: X-Frame-Options = <CFString 0x7fe2dff0f480 [0x7fff71512fd0]>{contents = "SAMEORIGIN"}
          8 : Case Insensitive Key: X-XSS-Protection = <CFString 0x7fe2dff0f4f0 [0x7fff71512fd0]>{contents = "1; mode=block"}
          9 : Case Insensitive Key: Www-Authenticate = <CFString 0x7fe2dff0efd0 [0x7fff71512fd0]>{contents = "basic realm="Google APIs""}
          11 : Case Insensitive Key: Cache-Control = <CFString 0x7fe2dff0f1b0 [0x7fff71512fd0]>{contents = "private, max-age=0"}
          12 : Case Insensitive Key: Expires = <CFString 0x7fe2dff0f180 [0x7fff71512fd0]>{contents = "Fri, 08 Mar 2013 02:50:46 GMT"}
3/7/13 7:50:47.566 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [<<<<<]
3/7/13 7:50:47.567 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [HTTP/1.1 200 (OK)]
3/7/13 7:50:47.567 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Age: 0]
3/7/13 7:50:47.568 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Allow: MKCOL, REPORT, MOVE, COPY, HEAD, POST, GET, DELETE, ACL, MKCALENDAR, PROPFIND, LOCK, OPTIONS, PUT, PROPPATCH, UNLOCK]
3/7/13 7:50:47.568 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Cache-Control: private]
3/7/13 7:50:47.569 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Connection: keep-alive]
3/7/13 7:50:47.569 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Content-Type: text/plain; charset=utf-8]
3/7/13 7:50:47.569 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Date: Fri, 08 Mar 2013 02:50:47 GMT]
3/7/13 7:50:47.570 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [DAV: 1, 2, 3, access-control, calendar-access, version-control, addressbook, extended-mkcol, calendar-proxy, calendarserver-principal-property-search]
3/7/13 7:50:47.570 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Server: YTS/1.19.11]
3/7/13 7:50:47.570 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Transfer-Encoding: Identity]
3/7/13 7:50:47.571 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Vary: Accept-Encoding]
3/7/13 7:50:47.571 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Via: HTTP/1.1 calgate007.cal.sp2.yahoo.com (YahooTrafficServer/1.19.11 [c sSf ])]
3/7/13 7:50:47.571 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] []
3/7/13 7:50:47.576 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.queue] [CalDAVAccountRefreshQueueableOperation :: calendar home path is empty, not refreshing calendars]
3/7/13 7:50:47.582 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [>>>>>]
3/7/13 7:50:47.582 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [PROPFIND https://caldav.calendar.yahoo.com/principals/users/saab9.5turbo/]
3/7/13 7:50:47.582 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Brief: t]
3/7/13 7:50:47.582 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Content-Length: 130]
3/7/13 7:50:47.583 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Content-Type: text/xml]
3/7/13 7:50:47.583 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Depth: 0]
3/7/13 7:50:47.583 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [User-Agent: Mac OS X/10.8.2 (12C60) CalendarAgent/55]
3/7/13 7:50:47.583 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] []
3/7/13 7:50:47.583 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [<?xml version="1.0" encoding="UTF-8"?>
<A:propfind xmlns:A="DAV:">
<A:prop>
    <A:group-membership/>
</A:prop>
</A:propfind>]
3/7/13 7:50:47.584 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] []
3/7/13 7:50:47.584 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [>>>>>]
3/7/13 7:50:48.101 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [<<<<<]
3/7/13 7:50:48.101 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [HTTP/1.1 401 (Unauthorized)]
3/7/13 7:50:48.102 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Cache-Control: no-store]
3/7/13 7:50:48.102 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Connection: close]
3/7/13 7:50:48.102 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Content-Language: en]
3/7/13 7:50:48.102 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Content-Length: 1]
3/7/13 7:50:48.103 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Content-Type: text/html]
3/7/13 7:50:48.103 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Date: Fri, 08 Mar 2013 02:50:48 GMT]
3/7/13 7:50:48.103 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Server: YTS/1.19.11]
3/7/13 7:50:48.104 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Via: HTTP/1.1 calgate009.cal.sp2.yahoo.com (YahooTrafficServer/1.19.11 [c s f ])]
3/7/13 7:50:48.104 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [Www-Authenticate: Basic realm="Zimbra"]
3/7/13 7:50:48.104 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] []
3/7/13 7:50:48.104 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] []
3/7/13 7:50:48.104 PM          CalendarAgent[3308]          [com.apple.calendar.store.log.caldav.http] [<<<<<]
3/7/13 7:50:49.202 PM          MacPilot[4054]          A regular control size progress indicator <RBXProgressWheel: 0x212bf20> with the frame size for small control size detected. Please use -setControlSize: to explicitly specify NSSmallControlSize
3/7/13 7:51:00.584 PM          SecurityAgent[3818]          Problem during create from (builtin:login)
3/7/13 7:51:00.584 PM          SecurityAgent[3818]          Problem during create from (builtin:login)
And some more:
Mar 7 20:51:07 Matthews-MacBook-Pro.local WindowServer[3177]: CGXGetConnectionProperty: Invalid connection 57091
Mar 7 20:51:37 --- last message repeated 8 times ---
Mar 7 20:53:14 Matthews-MacBook-Pro.local com.apple.SecurityServer[15]: Succeeded authorizing right 'system.hdd.smart' by client '/Library/Application Support/iStat Menus 4/iStatMenusDaemon' [104] for authorization created by '/Library/Application Support/iStat Menus 4/iStatMenusDaemon' [104] (B,0)
Mar 7 20:53:14 Matthews-MacBook-Pro.local com.apple.SecurityServer[15]: Succeeded authorizing right 'system.hdd.smart' by client '/Library/Application Support/iStat Menus 4/iStatMenusDaemon' [104] for authorization created by '/Library/Application Support/iStat Menus 4/iStatMenusDaemon' [104] (B,0)
Mar 7 20:53:44 --- last message repeated 2 times ---
Mar 7 20:58:25 Matthews-MacBook-Pro.local CVMServer[114]: Check-in to the service com.apple.cvmsCompAgent_x86_64 failed. This is likely because you have either unloaded the job or the MachService has the ResetAtClose attribute specified in the launchd.plist. If present, this attribute should be removed.
Mar 7 20:58:25 Matthews-MacBook-Pro.local CVMServer[114]: Check-in to the service com.apple.cvmsCompAgent_x86_64 failed. This is likely because you have either unloaded the job or the MachService has the ResetAtClose attribute specified in the launchd.plist. If present, this attribute should be removed.
Mar 7 20:59:04 Matthews-MacBook-Pro.local Finder[3247]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Mar 7 21:03:05 Matthews-MacBook-Pro.local Finder[3247]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 1. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
I can't reinstall ML, nor can I create another user (unless I use Terminal, and I'm a novice at best with Terminal).
I could really use some help here as it's been nearly 24 and I am going CRAZY!   Thanks in advance for your help.

Phone stuck on connect to itunes screen after update attempt

Hi, hope someone can help me. I connected my iPhone to my computer to transfer my photos from the phone to the PC. I have automatic syncing turned off.
When I connected, I was prompted to update the iTunes version, which I did. It's now version 9. Then I attempted to update the iPhone version. I got a message saying I had to transfer my purchases first, which I did. Then I tried the update again. The update seemed to take awhile, then I got a message saying it failed. There was a "More Information" button which just prompted me to send info to Apple, which I did. Unfortunately I didn't save the info.
At that point all my iPhone info no longer showed in iTunes, and the only active option is Restore. It does say "Your iPhone software is up to date," which would seem to indicate that the update did work...I tried disconnecting and reconnecting my phone. When I do this, I get the message "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
I would rather not Restore the phone unless I have no other options, since I have 600 pics, contacts, etc on the phone...Of course not backed up since this is the first time I've tried to transfer data.
So I tried a few things:
- I disconnected and reconnected the phone several times.
- I restarted the computer several times.
- I went to the Apple site and tried the troubleshooting steps for "stuck on connect to itunes screen" (which is what my phone is currently doing).
- I ran the diagnostic checks in iTunes (output below - I ran this while the phone was plugged in yet it says it's not found).
- I held down the Home and the Sleep/Wake button until I see the Apple icon.
- I went to My Computer > Manage and tried to update drivers, but the phone doesn't show in the device manager.
- I tried a different USB port and there are no other devices connected to the machine.
Nothing worked, my phone is stuck on the connect to iTunes screen and I get the error message every time I plug it in. I haven't tried another computer bc I don't have one and I'm not sure how to create/use another user account on this machine.
I wouldn't mind calling support but my phone doesn't work...Any help is much appreciated. Thanks in advance.
============
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
ASUSTeK Computer INC. 1005HA
iTunes 9.1.0.79
QuickTime 7.6.6
FairPlay 1.7.16
Apple Application Support 1.2.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.0.0.102
Apple Mobile Device Driver 1.46.0.0
Bonjour 2.0.0.34 (214.3)
Current user is an administrator.
The current local date and time is 2010-03-31 02:42:39.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 945 Express Chipset Family
Mobile Intel(R) 945 Express Chipset Family
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-03-31 02:22:42.
** iPod/iPhone Connectivity Tests **
iPodService 9.1.0.79 is currently running.
iTunesHelper 9.1.0.79 is currently running.
Apple Mobile Device service 3.0.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.3
iPhone 3G running firmware version 3.0
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Message was edited by: gobblygook
Message was edited by: gobblygook

Your only choice at this point is to restore your iphone. Since it appears from your post that you have never synced to this computer, you of course will not have a backup to restore from. That means your only choice is to restore as a new device & re-sync your itunes content. Unfortunately, all of your contacts, calendars, pics in your camera roll, etc., will be lost. Its not a good idea to use the iphone or any phone for that matter as a storage device, as things like this can & do happen. You should be syncing on a regular basis. The first thing done when you do sync is an iphone backup. You should also transfer pics in your camera roll to a supported application on your computer on a regular basis, much like any digital camera. You can always sync pics back to your phone, but if the only copies are on the phone, you run the risk of losing them.
See if you can force the phone into recovery mode:
Leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.

IPad stuck on "Connect to iTunes" screen after iOS 8.0.2 Update

Attempted to update to iOS 8.0.2 last night on my 4th Gen iPad. After verifying the download, the iPad instructed me to "Connect to iTunes". Once connected, iTunes stated that my iPad was in need of a restore, which I attempted to do so. Upon "extracting software" iTunes states that it cannot recognize my device and fails the restore. My iPad is still stuck on "Connect to iTunes" screen.
So far I've:
Attempted restore on iTunes 3 times
Attempted hard restart (reboot) by holding home button and top button down for ten seconds.
Don't know what else to do, Please Help!!!!

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

Droid Razr (not maxx) stuck in boot flash droid screen after a server initiated OTA ICS upgrade. How do I recover?.

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