DROID X SELF REBOOTING?????

Ok, I got my new Droid X on September 9th and since I've had it the phone seems to reboot itself 3-4 times a day without reason. I call verizon to tell them the problem and i get "its news to us"...Strange as I read several forums about many people having the same issues and verizon is replacing the phones....So how can they say they know nothing about the problem.....smh........Hey Verizon....Just admit their is a problem and FIX IT!

Here is a nice rule of thumb to consider, when you are having issues with a device and are using a number of applications installed, save yourself confusion and try hard resetting the device. A number of users blame the device before they isolate other possibilities, if you had a device show a issue and the unit is replaced and the new device has the same issue this should be clear that the device most likely not causing the issue.
Try removing all installed application and see if issues stop because incompatible software is usually the nature of rebooting.

Similar Messages

Droid 2 Self Rebooting

My wife has the Droid 2 and she absolutely enjoys it but it keeps cutting off by itself. Sometimes it reboots other times it just cuts off and she has to remove the battery in order to get it to reboot. Has anyone else had this problem? What can she do any suggestions?

You will likely get better results by posting this question in the Droid 2 section.
With that said, it sounds like she either has a hardware problem, or more likely a problem with an app she has installed. Remove which ever app was installed directly before these problems occurred first.

Computer Self-Rebooting After 10.6.5 Update

This morning, my computer prompted me to update to 10.6.5. Since then, the computer has self-rebooted twice when idle. I have never run into this behavior before with any version of Mac OS. Any suggestions on what to do at this point would be greatly appreciated.

nelsonlu wrote:
Well, I may be showing my naivete here, but shouldn't it be free with AppleCare?
Most Original MBPs are beyond the 3 years when AC would still be active, so I didn't think to ask if the MBP was covered under extended AppleCare coverage. Even while covered by AC, I've never had a callback, but I'm sure they'll ask for a credit card number if it does cost, and then you can decide.
As far as SafeBoot is concerned, I may try that next.
No harm trying, and will clear out some caches that may not have been cleaned in awhile.
So far, it has not rebooted itself since the permissions repair.
And another school of thought: don't fix what ain't broke. So you may wish to just run things as they are and if the problem stops, no worries.

SUN Ultra-2 with Solaris 9 constantly self reboots

The Ultra-2 self reboots several times per day.
It is a kernel problem but I was unable to find a solution, so I hope that someone from this forum will help me.
The uname information is:
SunOS ermis 5.9 Generic_118558-14 sun4u sparc SUNW,Ultra-2
The log information is:
Oct 18 12:41:47 ermis SUNW,UltraSPARC: [ID 110026 kern.warning] WARNING: [AFT1] EDP event on CPU1 Data access at TL=0, errID 0x00000691.0326e08e
Oct 18 12:41:47 ermis AFSR 0x00000000.00400100<EDP> AFAR 0xffffffff.ffffffff
Oct 18 12:41:47 ermis AFSR.PSYND 0x0100(Score 95) AFSR.ETS 0x00 Fault_PC 0xfd6dbf38
Oct 18 12:41:47 ermis UDBH 0x0000 UDBH.ESYND 0x00 UDBL 0x0000 UDBL.ESYND 0x00
Oct 18 12:41:47 ermis SUNW,UltraSPARC: [ID 581146 kern.info] [AFT2] errID 0x00000691.0326e08e No error found in ecache (No fault PA available)
Oct 18 12:41:47 ermis SUNW,UltraSPARC: [ID 542596 kern.info] [AFT3] errID 0x00000691.0326e08e Above Error is in User Mode
Oct 18 12:41:47 ermis and is fatal: will reboot
Oct 18 12:41:47 ermis unix: [ID 855177 kern.warning] WARNING: [AFT1] initiating reboot due to above error in pid 580 (httpd)
Oct 18 12:41:52 ermis pseudo: [ID 129642 kern.info] pseudo-device: tod0
Oct 18 12:41:52 ermis genunix: [ID 936769 kern.info] tod0 is /pseudo/tod@0
Oct 18 12:42:04 ermis syslogd: going down on signal 15
Oct 18 12:42:26 ermis genunix: [ID 672855 kern.notice] syncing file systems...
Oct 18 12:42:26 ermis genunix: [ID 904073 kern.notice] done
Oct 18 12:43:09 ermis genunix: [ID 540533 kern.notice] ^MSunOS Release 5.9 Version Generic_118558-14 32-bit
Oct 18 12:43:09 ermis genunix: [ID 943905 kern.notice] Copyright 1983-2003 Sun Microsystems, Inc. All rights reserved.
Oct 18 12:43:09 ermis Use is subject to license terms.
Oct 18 12:43:09 ermis unix: [ID 349649 kern.info]
Oct 18 12:43:09 ermis NOTICE: 64-bit OS installed, but the 32-bit OS is the default
Oct 18 12:43:09 ermis for the processor(s) on this system.
Oct 18 12:43:09 ermis See boot(1M) for more information.
Oct 18 12:43:09 ermis Booting the 32-bit OS ...
Oct 18 12:43:09 ermis genunix: [ID 678236 kern.info] Ethernet address = 8:0:20:8f:82:a0
Oct 18 12:43:09 ermis unix: [ID 389951 kern.info] mem = 393216K (0x18000000)
Oct 18 12:43:09 ermis unix: [ID 930857 kern.info] avail mem = 381861888
Oct 18 12:43:09 ermis rootnex: [ID 466748 kern.info] root nexus = Sun Ultra 2 UPA/SBus (2 X UltraSPARC 200MHz)
Oct 18 12:43:09 ermis rootnex: [ID 349649 kern.info] sbus0 at root: UPA 0x1f 0x0 ...
Oct 18 12:43:09 ermis genunix: [ID 936769 kern.info] sbus0 is /sbus@1f,0
Oct 18 12:43:09 ermis scsi: [ID 365881 kern.info] /sbus@1f,0/SUNW,fas@e,8800000 (fas0):
Oct 18 12:43:09 ermis rev 2.2 FEPS chip
Oct 18 12:43:09 ermis sbus: [ID 349649 kern.info] fas0 at sbus0: SBus0 slot 0xe offset 0x8800000 and slot 0xe offset 0x8810000 Onboard device sparc9 ipl 4
Oct 18 12:43:09 ermis genunix: [ID 936769 kern.info] fas0 is /sbus@1f,0/SUNW,fas@e,8800000
Oct 18 12:43:09 ermis scsi: [ID 193665 kern.info] sd0 at fas0: target 0 lun 0
Oct 18 12:43:09 ermis genunix: [ID 936769 kern.info] sd0 is /sbus@1f,0/SUNW,fas@e,8800000/sd@0,0
Oct 18 12:43:09 ermis scsi: [ID 193665 kern.info] sd1 at fas0: target 1 lun 0
Oct 18 12:43:09 ermis genunix: [ID 936769 kern.info] sd1 is /sbus@1f,0/SUNW,fas@e,8800000/sd@1,0
Oct 18 12:43:09 ermis scsi: [ID 193665 kern.info] sd3 at fas0: target 3 lun 0
Oct 18 12:43:09 ermis genunix: [ID 936769 kern.info] sd3 is /sbus@1f,0/SUNW,fas@e,8800000/sd@3,0
Oct 18 12:43:09 ermis scsi: [ID 193665 kern.info] sd6 at fas0: target 6 lun 0
Oct 18 12:43:09 ermis genunix: [ID 936769 kern.info] sd6 is /sbus@1f,0/SUNW,fas@e,8800000/sd@6,0
Oct 18 12:43:13 ermis swapgeneric: [ID 308332 kern.info] root on /sbus@1f,0/SUNW,fas@e,8800000/sd@1,0:a fstype ufs
Oct 18 12:43:14 ermis sbus: [ID 349649 kern.info] zs0 at sbus0: SBus0 slot 0xf offset 0x1100000 Onboard device sparc9 ipl 12
Oct 18 12:43:14 ermis genunix: [ID 936769 kern.info] zs0 is /sbus@1f,0/zs@f,1100000
Oct 18 12:43:14 ermis sbus: [ID 349649 kern.info] zs1 at sbus0: SBus0 slot 0xf offset 0x1000000 Onboard device sparc9 ipl 12
Oct 18 12:43:14 ermis genunix: [ID 936769 kern.info] zs1 is /sbus@1f,0/zs@f,1000000
Oct 18 12:43:17 ermis sbus: [ID 349649 kern.info] cgsix0 at sbus0: SBus0 slot 0x1 offset 0x0 SBus level 5 sparc9 ipl 9
Oct 18 12:43:17 ermis genunix: [ID 936769 kern.info] cgsix0 is /sbus@1f,0/cgsix@1,0
Oct 18 12:43:17 ermis cgsix: [ID 260993 kern.info] cgsix0: screen 1152x900, single buffered, 1M mappable, rev 11
Oct 18 12:43:17 ermis unix: [ID 270833 kern.info] cpu0: UltraSPARC (portid 0 impl 0x10 ver 0x40 clock 200 MHz)
Oct 18 12:43:17 ermis unix: [ID 270833 kern.info] cpu1: UltraSPARC (portid 1 impl 0x10 ver 0x40 clock 200 MHz)
Oct 18 12:43:17 ermis unix: [ID 721127 kern.info] cpu 1 initialization complete - online
Oct 18 12:43:22 ermis hme: [ID 517527 kern.info] SUNW,hme0 : Sbus (Rev Id = 22) Found
Oct 18 12:43:22 ermis sbus: [ID 349649 kern.info] hme0 at sbus0: SBus0 slot 0xe offset 0x8c00000 and slot 0xe offset 0x8c02000 and slot 0xe offset 0x8c04000 and slot 0xe offset 0x8c06000 and slot 0xe offset 0x8c07000 Onboard device sparc9 ipl 6
Oct 18 12:43:22 ermis genunix: [ID 936769 kern.info] hme0 is /sbus@1f,0/SUNW,hme@e,8c00000
Oct 18 12:43:24 ermis genunix: [ID 454863 kern.info] dump on /dev/dsk/c0t1d0s1 size 513 MB
Oct 18 12:43:26 ermis hme: [ID 517527 kern.info] SUNW,hme0 : Internal Transceiver Selected.
Oct 18 12:43:26 ermis hme: [ID 517527 kern.info] SUNW,hme0 : 100 Mbps Full-Duplex Link Up
Oct 18 12:43:30 ermis pseudo: [ID 129642 kern.info] pseudo-device: devinfo0
Oct 18 12:43:30 ermis genunix: [ID 936769 kern.info] devinfo0 is /pseudo/devinfo@0
Oct 18 12:43:30 ermis pseudo: [ID 129642 kern.info] pseudo-device: laner0
Oct 18 12:43:30 ermis genunix: [ID 936769 kern.info] laner0 is /pseudo/laner@0
Oct 18 12:43:43 ermis inetd[189]: [ID 965992 daemon.error] pop/tcp: unknown service
Oct 18 12:43:46 ermis pseudo: [ID 129642 kern.info] pseudo-device: tod0
Oct 18 12:43:46 ermis genunix: [ID 936769 kern.info] tod0 is /pseudo/tod@0
Oct 18 12:43:47 ermis pseudo: [ID 129642 kern.info] pseudo-device: pm0
Oct 18 12:43:47 ermis genunix: [ID 936769 kern.info] pm0 is /pseudo/pm@0
Oct 18 12:43:55 ermis pseudo: [ID 129642 kern.info] pseudo-device: vol0
Oct 18 12:43:55 ermis genunix: [ID 936769 kern.info] vol0 is /pseudo/vol@0
Oct 18 12:44:04 ermis pseudo: [ID 129642 kern.info] pseudo-device: pm0
Oct 18 12:44:04 ermis genunix: [ID 936769 kern.info] pm0 is /pseudo/pm@0

Hello,
I don't think it is a kernel problem but a h/ware problem.
CPU 1 reported an ecache (sram) data parity event,
the fault handling code in 5.9 can't do anything about the
error as it is in a page belonging to a user process so it reboots the box.
The no error found in ecache means that either the
fault handling code displaced the error from the cache or there
wasn't one and you had a transient transport error between the
cache and the cpu.
I would engage your h/ware support vendor to work out what h/ware component is broken as these things are quite complex, but the score of 95 would (to a h/ware novice like me) point to cpu 1 being the culprit - but check with an expert.
tim

Spontaneous self reboot deleted all my contacts

Like many other DROID 2s here, my droid likes to reboot itself often. I'll be sitting at my desk and little R2D2 will poke his head up to say hello. He also likes to do it when its really inappropriate, like meetings and church. He delights in rebooting himself if I am using my droid to take notes or something else that is important and requires him to be a bit stable. In fact, he's rebooted himself once while I was typing this. I'm not even touching the phone.
Apparently these little pranks are not good enough because last night he decided to reboot and wipe out all my contacts. I tried to synch from the website, but that has been ineffective. I tried following the directions on the Backup Assistant page, but it tells me to hit the "restore" button. My backup Assistant doesn't have a "restore" button. There's a synch button, a dropdown menu to change the automatic synch times, and a dropdown to change my PIN. It also says 1.0 in the top right, so I may be using an older version.
For now, my questions are:
How can I restore my contacts? Do I need to update backup assistant? If so, can you provide a link? I appear to be unable to find it in the marketplace.
I'll leave the question about the reboots for another time. There are enough people reporting that one that I'll just read the existing threads.
Thank you for your time.

Hi Demonwolf:
We want to avoid master resets whenever possible, so I recommend the below steps to get your contacts back.
1) Ensure your contacts were backed up using the Backup Assistant site. If they are listed on the site, we can get them back to the phone by following the below steps. If the contacts aren't in the trash on the site or listed at all, skip to step 2. If you do see them on the site, please place a call to the number ##282778. This should force a start of the Backup Assistant app and prompt you to restore your info.
2) See if your contacts are on the Gmail website. Go to www.gmail.com > Log in> Click contacts. If all of your contacts are here, you can get them back on the phone. You can do this by clicking Settings> Accounts> Gmail Account> Check or Uncheck and Check Sync Contacts. This should force a communication sync with Google.
3) If options 1 or 2 haven't resolved your issue, please go to your contacts icon> Press the menu key> Choose display options> Make sure Google is checked.
Please try those steps and let us know if any of them worked.
Thanks,

Nokia X Self Rebooting

Hi,i just bought Nokia X last week,updated it to most recent version 1.1.2.2 and since then after ending some calls it keeps black screen and then self reboots.this not always happens with every call i make or receive but i get it every day about 3 times.

so yesterday and today this got worst,during the calls (it happened 4 times) it self reboots.and the "lock screen" sometimes when double tap to acess phone is not working.hope update soon that corrects all these because it's really hard to handle my Nokia X at this time.

Droid Maxx keeps rebooting after software update

Since the upgrade on 11/1/14 to 23.3.24, my droid maxx keeps rebooting. It has done this about 15 times since yesterday evening. Any ideas as to what could be causing this? It is also telling me that I need my GPS on and set to high accuracy mode in order to detect my location. Before the upgrade, I only turned my location on when I used the navigation app. Any ideas?

The Latest update is suppose to get the Phone prepared for Verizon's voLTE it's hard to say how long it will be till all is functioning correctly with the system and the phones but, if your issues continue & it makes the phone unusable then I'd see if you can get another Droid Maxx hopefully one with out the new update..
My Current: Version is 21.11.21. my Maxx is still running with no issues

Droid X constantly rebooting

I am wondering if anyone else has had the issue of their droid X rebooting on its own? I have had my unit since launch day and fell in love with it out of the box. Until I did the recent software update and since then my phone has been doing random reboots. I have called VZW and they are shipping me a brand new phone as part of the 30 day guarentee but until then I am looking to see if anyone knows of a fix to my issue.
Thanks

Mogen222 wrote:
I am wondering if anyone else has had the issue of their droid X rebooting on its own? I have had my unit since launch day and fell in love with it out of the box. Until I did the recent software update and since then my phone has been doing random reboots. I have called VZW and they are shipping me a brand new phone as part of the 30 day guarentee but until then I am looking to see if anyone knows of a fix to my issue.
Thanks
They'd be shipping you a brand new phone even if out of the 30 day guarantee due to the fact that you have a 1year warranty as well as their are no Refurb units available yet. I always add the additional 1 year warranty to my touch screen phones as well.
As for your resetting unit, install a Battery App and check the battery voltage. Just for a quick reference, mine shows 90% Charge at 4156mV. It could be that you just have a bad battery.

Droid Pro keeps rebooting itself, what makes it do this?

Just got this Droid Pro and it is constantly turning on and off all the time, why?

Hello there Cnsoldsigns!
I want your Droid Pro to be a pro and stay on! This is definitely not a normal function of the device. You mentioned you just got the phone.
Was it an upgrade? Did you get it from a buddy? Perhaps it has some apps on it that are causing it to shut off. Check for any Task Killers, Antiviruses, or Battery Savers and uninstall them, then reboot!
Keep me updated so we can fix this together!
Thanks,
MelissaM_VZW
Follow us on Twitter @vzwsupport

IPhone 4s self reboot?

Hi, I need some help, my iPhone 4s rebooted its self 20 minutes after I turned it off and started playing my alarm set for 8:30. I was in the process of taking my ACT test at the time so I got kicked out of the test. It was fully charged and lying on top of my calculator touching nothing else when It went off. The calculator was also on the ground. Is this normal for it to randomly reboot?
IPhone 4s
16gb
Verizon
White
(Warranty was expired apple tried to force me into paying 29.99 for a tech to talk to me about it over the phone any assistance would be greatly appreciate . )
Thanks

I'm having the same issue now; a non-functional phone after trying to update to ios6!!! Tried restoring, rebooting and just continue to get the logo with the plug to itunes!!!!!

Droid RAZR continuous rebooting

A few days ago my Droid RAZR wouldn't connect to the mobile network and then proceeded to reboot continuously. I've hard reset it, checked all recent apps and cleared their cache's, checked the device in safe mode. Does anyone have a solution to this problem?

@stevomccls
It concerns me that you're having this problem with your Motorola Droid RAZR! I would love to assist you with your wireless issue.
Just prior to this happening, had you installed any new applications or performed any device software updates? How did the device respond while it was in Safe Mode? Please let me know so that I can further assist. Thanks!
AnthonyTa_VZW
Follow us on Twitter @VZWSupport

Droid 2 Global Reboots & Blank Screen issues

This is my second Droid 2 Global. The first one was replaced within the 30 day purchase period due to a battery charging issue. Verizon tried replacing the battery (that gave an 1 hour a day more), tried extended battery, no change, could only get 5-6 hours life a day even with the extended batter. Replaced the phone a week ago with 2nd one, brand new, and now have several issues except the battery. The battery life is great, get a full day, 7 AM - midnight, and rarely goes less than 30%. But, new issue developed:
1. Screen will just go blank at random times, and cannot get the screen display to work without pulling the battery. Even hitting the off button on the top, it will not turn off or restart. A call can come in, if I guess where to hit on the screen, I can answer it or with my bluetooth headset.
2. Frequent reboots, but short ones, not the full on one. Today as an example it rebooted 5 times, every 1-2 hours. It will do it in the middle of a call, ending the call, or even when it is just sitting idle. Another time, I was starting to dial a number, or look up a contact, and boom, reboot.
A couple of notes,
1. the first Global 2 did not do that, just had a charging issue with the phone. But the apps were exactly the same. Yes, it would do a reboot, but a full one randomly once a week or so, but not every other hour.
2. I am not new to Droid, I also have an original one purchased over a year ago, same apps. I just replaced it 30 days ago or so. It rarely rebooted. I just replaced it because it was too slow in response and the battery was starting to age.
3. Been removing Apps that I have been running successfully for over a year thinking one of the updates started this, but I am running out of possibilities.
Any suggestions other than a full factory reset. That just does not make sense I would have to do that since the phone is only 7 days old, and it has been doing this since its birth.

I understand your frustration in this matter. I suggest completing a master reset of the device. Please back up the phone's information on your PC before the reset, since you will lose the data and the phone will be restored to factory settings. I have included the steps for the master reset below.
Turn off the phone
Power on phone while pressing "X" key on qwerty keypad - release "X" and power key after you see Motorola batwings.
You should now see an "!" in a triangle with Android guy
Press the "Search" key on qwerty keypad to enter factory menu, this will unhide the menu and show the following options
Reboot system Now
Apply sdcard:update.zip
Wipe Data/Factory Reset
Wipe Cache Partition
Use Vol Up / Vol down to navigate to "wipe data/factory reset" and then use Camera side key or Menu key to select "wipe data/factory reset"
Use Vol Up / Vol down to navigate to "Yes delete all user data" and then use Camera key to select "Yes - delete all user data"
Wait for operation to complete (maybe 1 minute or so) and then press camera key to select "reboot system now"
If you have any additional issues, please let us know.
Thank you and have a great day!

Self rebooting Lumia 920

Recently i bought a Lumia 920. By a day after i updated it successfully. After that my Lumia reboots itself by its own. Sometimes twice a day, and some, day once. It’s around 10 days now. Please let me know what should i do.
Thanks in advance for helping me.
Mohammad
Solved!
Go to Solution.

If your phone keeps on rebooting, you can try this: Press and hold both the Volume down and the Power keys for 15 seconds. This should get your phone to restart and respond properly again. If this does not help, please make sure that the phone runs its latest software. Go to the Settings > Phone Updates > Check for updates.
If none of the above troubleshootings work, then we have to consider doing an OS reset.
Warning: Resetting your phone will return it to the same state it was in the first time you turned it on. All your personal content in the phone, including text messages and apps that you been purchased and downloaded (may be re-downloaded again) will be erased, and the phone will be restore to the factory settings.
Here are two options to follow, depending on whether you can access your phone's Settings screen or not.
To avoid deletion of your files, you have to do a backup.
• For the applications, go to Settings > Backup > Applist + Settings > Backup On > Backup Now.
• For messages, go to Settings > Backup > Text messages > Text Backup > On.
• For your music and videos, Go to Settings > Backup > Photos / Videos > to maintain the quality of your media files, you can select Best Quality but you have to be connected to WiFi.
Option 1: About menu
Use this option if you can access your phone's settings.
This option warns about data loss.
On the Start screen, swipe left, select Settings > About > Reset your phone.
Option 2: Hardware key combination
Use this option if you forget or lose the password.
Use this option if the phone fails to fully switch on when pressing the power on key.
Note: No warning about data loss!
Step 1
Make sure the charger is disconnected.
1. Switch the power Off.
2. Press and hold the Volume down and connect the charger, if succeed an exclamation mark (!) is shown on the screen.
Step 2
Then input Keys in the following order:
1. Volume up
2. Volume down
3. Power
4. Volume down
Step 3
The phone will reset and boot up automatically. Please note that this may take several minutes.

Self-rebooting, amber blinking Extreme

When I start my iMac up from scratch, the Extreme's amber light starts flashing before it returns back to green. I interpret this as the Extreme rebooting itself. But why does it do that? This only occurred to me since the last firmware update.
The Extreme runs as a base station to 3 remotes (Expresses) in a WDS network.
When my neighbour is on the phone, the extreme does the same thing: it flashes however it still works. Then it jumps back into green, stays there for a couple of seconde, starts blinking amber again, and so on. In this case, the interference is indicated by the noise curve (airport tool) or a 60% decrease in signal strength (Internet connect bar). It is fine again, once the phone call ahs been completed.

Im unsure at what I did fixed it, but its working.
There must have been something wrong with th config. I was able to get the utilty to want to see the base, but wouldn't want to make a new config. Through the advance button It restored my last config, and its working.
Perhaps it was related to the last/recent upgrade. Dont know for sure but its the only thing that changed.

DROID X Keeps Rebooting

It happens 2 - 3 times a day

Have you tried running in SAFE MODE for 1 full day just to rule out any 3rd Party APPS? When did the rebooting start happening? Have you tried to Uninstall any APPS that you might have installed around the time it started?

DROID X SELF REBOOTING?????

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