Drop Down Deals, MacKeeper and other popups have taken over Safari v 8.0; I'm using OS X Yosemite 10.10.1. Help!

Drop Down Deals, MacKeeper and other popups have taken over Safari v 8.0; I'm using OS X Yosemite 10.10.1. Help!
Whenever I click on a link or open a page these popups show up.
I've tried the following:
Cleared website history and data, and gone to Safari > Preferences > Privacy > and removed all website data.
then restarted my computer
In Finder, holding down Option and clicking on Go to find the hidden Library file:
deleted/moved to trash the following files:
caches
internet plugins
launch agents
any plist files in safari folder
Then, restarted my macbook pro and then emptied the trash
I've Safari > Preferences > Security > blocked pop up windows
What should I try next?
PLEASE HELP ME!!
Thank you,
R

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for a file with a name of the form
          com.something.daemon.plist
Here something is a variable word, which can be different in each case. It could be "cloud," "dot," "highway," "submarine," "trusteddownloads," or pretty much anything else.
There may also be a file named
           com.something.helper.plist
in the same folder.
If you find files with names that fit the above description, post what you have for "something."

Similar Messages

I am running OSX10.9.1 on an iMac, and its slowing down. MacKeeper and others are offering me procedures to fix this. Do they work?

Is MacKeeper or some other product useful on vleaaning up myiMac, which is slowing down

Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to:     OS X Maintenance - MacAttorney;
                                  The X Lab: The X-FAQs;
                                  The Safe Mac » Mac Performance Guide;
                                  The Safe Mac » The myth of the dirty Mac;
                                  Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
    used to manage backups and to restore backups. Time Machine
    requires a backup drive that is at least twice the capacity of the
    drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.

HT1338 My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

http://reviews.cnet.com/8301-13727_7-20020873-263.html
This should help you empty what's currently in the trash, but is no guarantee you got everything related to MacKiller off the drive. See Ogelthorpe's link.

How to set a default value for a drop down list box and then apply cascading based on the default value in Infopath 2010.

Hello Everyone
I have two drop downs. Both are coming from look up fields from two lists. i want to set a default value(first list item) for the first drop down list box and then apply cascading based on the default value for the next drop down list box. I found one article(http://www.bizsupportonline.net/infopath2010/display-first-item-drop-down-list-box-infopath-2010.htm)
where in i can set a default value but i can't apply cascading based on that default value. Any suggestions would be highly appreciated.
Thanks
Ramanjulu Naidu N

Hey Ramanjulu,
Take a look at the below article which I believe will answer your question.
http://basquang.wordpress.com/2010/03/29/cascading-drop-down-list-in-sharepoint-2010-using-infopath-2010/
Daniel Christian (MCTS)

Drop down menu symbols and fade in animation

Hey all -
I've been working on a drop-down navigation menu, and it's been a struggle to figure out how to fade-in or otherwise animate the drop-down portion for each button. I would like to have the drop down fade in over a short time, on mouseover of the button. Each button it its own symbol, and trying to achieve this functionality within each symbol's timeline hasn't worked.
I know there's a way to accomplish this, I'm just not experienced enough with EA to figure it out. Attached is the .an file - if anyone has any suggestions on how to achieve this I would really appreciate it.
https://www.dropbox.com/s/yr565c5d1mi20n7/menu_fade.an

Sorry, forgot to include the folder. Anyway, here's the zip
https://www.dropbox.com/s/qnldhpbzw98jkeo/menu_fade.zip

I have a virus that has taken over Safari and will not allow me to use Safari or even shut down my computer. It claims I need to send $1000 to a "green dot account to get my on line capability.Help

I have a virus that has taken over Safari and will not allow me to browse of even shut down the computer. The request is to send $1,000 to a "green dot" address to get the virus removed.
Help!
lawrencefromchatham

Command, option and escape keys held down together will open the "Force Quit" dialog window.
Quit Safari and then relaunch it while holding down the shift key.

How to block MacKeeper and other browser ads

how to
block MacKeeper and other browser ads

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

When i open facebook and only text shows and all is to the left and when i open hotmail nothing shows on my screen and other webpages have problems also when click at a link all the text comes up also to the left in my screen whats wrong ???

When i open facebook and only text shows and all is to the left and when i open hotmail nothing shows on my screen and other webpages have problems also when click at a link all the text comes up also to the left in my screen whats wrong ???

Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
See also:
* http://kb.mozillazine.org/Websites_look_wrong
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* [[Troubleshooting extensions and themes]]
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

Why I had no problems with the VZW employees and other people have?

I think that most people who cannot resolve problems with the VZW have an attitude problem.
Wise saying: you can get more with honey than with vinegar.
Since I “upgraded” my old Samsung Sway to a new Samsung Intensity III, in the past three weeks I spent many hours dealing with the VZW store employees, customer service reps, and tech support people. The phone was replaced two times, and I had no problem getting the replacements.
The third phone did not working how I expected.
Today I called VZW customer service and said I don’t need anymore trouble shooting and I wanted find a resolution, which will be satisfactory to both of us. After a short conversation with a customer service rep, I was connected with a tech support. I told him that I don’t need any more trouble shooting on the Samsung Intensity III because I already spent HOURS doing that on three devices.
We spoke about what the VZW could offer me, about replacements with different phones, etc. Our conversation ended with me offering the resolution that could satisfy me, which was to keep this phone and my account will be credited for the $30.00 “upgrade” fee and I will buy Samsung Sway on eBay. NO PROBLEM.
My account was credited and I was advise about the ESN number and activation.
Why I had no problems with the VZW employees and other people have? The answer is simple. I did not have attitude when I was spoke to them.
So if you want the problem to be resolved, put your anger in you pocket before you start the conversation. You can say that you are angry, frustrated, etc like I did, but add that you understand that this is not their fault that the manufactures makes a crap phones.

Yes, you are right. I lost my upgrade. Also, it’s true that I could buy the phone on eBay… if I knew then what I know now. In the past, I never had problem with any of my phones. Doing an upgrade with the VZW was a normal thing for me. I didn’t expect that Samsung Intensity III would be a junk phone. My last upgrade was 4 years ago. I had $50.00 ‘new every two’ credit on my account, which was used for an upgrade. I lost the $50.00 credit paying for Samsung Intensity III. Sometimes we learn from our mistakes or from a bad experience. Three weeks ago I did not know that I could buy a phone on eBay and activate with VZW without paying $30.00.
Samsung Sway is coming from …eBay – keep your fingers crossed for me.

HT1245 Why does my caller I.D. photos show as a small thumbnail in the upper right corner and not full screen? I have used both photos I have synced and photos I have taken, yet others have full screen photo I.D.'s.

Why does my caller I.D. photos show as a small thumbnail in the upper right corner and not full screen? I have used both photos I have synced and photos I have taken, yet others have full screen photo I.D.'s. I have looked onlime at several threads and there are no real answers as to what I need to do or am doing wrong.

I am also having this issue.
I've just spoken to someone in the Apple Support Centre who advised me that since the product is in beta, he is unable to assist. I wanted to find out whether someone was able to delete the data for me, or 'reset' the photos app somehow. This apparently cannot be done. He suggested I provide feedback via the feedback page, which I will do, but to be honest doesn't fill me with a lot of confidence in the issue being fixed.
I also deactivated the service and waited the 30 days for the pictures to be deleted - this should have been completed in mid-January. Instead, my iCloud.com Photos page is now showing the photos that should have been deleted as grey squares, just as you described. I am also unable to delete these photos; every time I try, I get the same message about a server error.
I am also unable to disable the service by enabling and then disabling it on my iPhone. Each time I have tried this it hangs on uploading for several hours, with the progress bar not moving at all. When I disable it on my iPhone, the web app remains unchanged.
If anyone has had this issue and has managed to fix it, PLEASE share your wisdom. I am out of patience!

HT4322 if i have song in English, Portuguese, Italian and other languages, will voice-over be able to speak correctly

if i have song in English, Portuguese, Italian and other languages, will voice-over be able to speak correctly

The way VoiceOver works is by "recording" the computer's voice speaking those song names on the computer during the sync. The shuffle is not actually generating a voice and speaking the names. It is just playing the recording of computer speaking those names.
Therefore, if the computer voice can say the names properly, you should hear the names properly using VoiceOver.

Drop-down menu in table cells - how to expand over the column width?

Hello!
A client is migrating their 2,400 forms from old JetForms to PDF (LiveCycle Designer) and would like to keep the same functionalities he's used to in the old platform. However, some of the old tool features do not seem to be present in LiveCycle.
Suppose a drop-down menu in a table cell, containing items which lengths are bigger than the table column. In JetForm, when you open the drop-down it spans over the columns to show all its contents, not cutting the drop-down list contents.
I tried this in LiveCycle, but the drop-down gets cut and its contents are limited to the table column (hence the drop-down menu) width.
Is there a way to work around this limitation, even if I have to use some scripting?
Thank you for any ideas!
Marcos

Hi again, Niall!
Thank you again for your great examples!
The dynamic width drop-down will cover some of the client's expectations.
However, they would like it to work even when the drop-down is within a table cell with a width smaller than the width they want the drop-down to show when the mouse enters the field.
I'm afraid you will say this is not possible... Or at least not without a lot of coding, using subforms or the like.
Any ideas?
Thank you very much!
Marcos

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? I

I have another computer that a virus may have taken over and I cannot log into it anymore. I just downloaded Itunes on a new computer but most of my songs are not on there. Is there a way to still access or find those songs? Remotely or another way? Or do I need to take it to a tech to get my files off of my hard drive?

Edit > Preferences > Store check Music under Automatic Downloads.
Open the iTunes Store from left hand column, then select Purchasedfrom the column on the right, click the Not In My Library button and select the tunes you want to download again.
That said, you seem to be under a misapprehension as to how iTunes works, or at least how it has worked in the past. It has, until recently, been up to you take care of your purchases once they have been downloaded. You had a one-time download which you were reminded to back up. With the recent change to this policy you can at least download your store purchases again, but having a personal backup of your iTunes store purchases, stuff purchased elsewhere and files ripped from your CDs will still be preferable to gathering all the stuff together again in the event of a disaster.
For a backup strategy see this User Tip.
tt2

Entourage Email - I have taken over someone else job so have her email account with all folders and past emails and have also added my own email account. How can I sync the folders- as I need to be able to see them on my iphone but its under her 'account'

I have taken over someone else job so have two email accounts on my Entourage - as the past account had all the folders and past emails when I sync my mail onto my iphone I can not see the folders and any past emails. How can I sync all of her old mail account info (emails and folders) to my email account to make ONE email account?!

Marc Bublitz wrote:
I thought that originally too, but that's all changed with the pool of apps that are out there now. So now what I'm trying to do is to prove that technology is progressing to the point where a tiny, handheld phone can produce images that are nearly as good as photos taken with much more expensive and bulky equipment. I've got my share of expensive bulky camera equipment, but I'm finding that I'm having much more enjoyment out of using my iPhone from initial capture, to editing, to publishing, and achieving results that are nearly as good.
I do think you're working under a bit of a handicap. For example, lens quality. Here's an iPhone photo example of some wild turkeys in the neighborhood masked by flare that would be much better controlled on an SLR lens (click to enlarge - the flare is obvious, the turkeys are not):
At the same time, working under a handicap can definitely spur creativity, similar to the oft-cited example of swapping out your zoom lens for a prime to force yourself to pay attention to composition.
It's an interesting concept - I wish you luck!

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

I bought 3 iPhone 4s and each should have 5gb of cloud. I want to only use my one iTunes ID. How can I get this storage space increased to the 15 GB?

iCloud storage is not allocated by device. iCloud storage is allocated to your iCloud AppleID. You get 5GB of iCloud storage.

Drop Down Deals, MacKeeper and other popups have taken over Safari v 8.0; I'm using OS X Yosemite 10.10.1. Help!

Similar Messages

Maybe you are looking for