Drop down lists are incomplete on various websites

I'm coming across websites where the drop down lists (eg for what state you live in) are incomplete. It works fine in every other browser I've tried.
Here's an easy page to test the problem on: https://www.bankofamerica.com/
The problem occurs on Bank of America's main page, in the upper left where you select a location it only lists about half the states and there's no scroll bar.
Problem also occurs in safe mode.
Clunky and counter-intuitive workaround is to use down arrow key to navigate to other state names.
Basically, I'm using Safari for more and more sites.

At least you have a workaround in that the arrow key works.
<u>Quick check</u><br />
Before looking for deeper problems let's not overlook the obvious common solution cookies or cache.
*Reload using (Mac equivalent of Cmd+f5) Ctrl+ Shift+R. <br />If that does not help Close all tabs except a final one relating to the problem site and:
*# Clear the Firefox cache [[How to clear the Firefox cache]]
*# and the site cookies <br />[[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site]]'''_delete-cookies-for-a-single-site'''
*# then try again with the problem site.
As you see the problem on multiple sites I doubt the above will help, but you would regret it if if it does and you failed to try it. It could also help other readers of this thread.
<u>Anyone else seeing this ?</u><br />
This is likely to need help from other Mac users to discover what it affects. There have been reported problems with scrolling but that usually seems to relate to touch-screens &/or scrolling of Windows not the dropdown lists.
* as in this mailing list discussion http://productforums.google.com/forum/?_escaped_fragment_=topic/chrome/FjjdquTVNBE#!topic/chrome/FjjdquTVNBE
* See for instance this recent answer by ''Alice'' although again problems seem mainly to be gestures etc. problems [/questions/979427#answer-508330] & ''this older thread posted on Apple's forum, in case it helps:'' <br /> https://discussions.apple.com/message/23541760#23541760 Mavericks and Firefox scrolling
It seems possible that the problem will be with your particular install, because, otherwise there would be noticeable reporting of problems. Half of Mac users of Bank Of America for instance would likely have internet banking services fail.
You have already discovered it may be Firefox & OS X version dependent, although of course it could be other factors that differ in the other machines. Try to compare the setups for any other differences and clues.
<u>Please Try</u><br/>
Whilst waiting to see if others chime in may '''I suggest a couple of things you could try''' that may help narrow this down.
# Testing using an additional new clean profile with all plugins disabled <br />[[Use the Profile Manager to create and remove Firefox profiles#w_5-reinstall-firefox]]_5-reinstall-firefox. (I did note you have tried safemode already)
# Installing and running Firefox 24 ESR as an additional browser as a test.<br />http://www.mozilla.org/en-US/firefox/organizations/<br />http://kb.mozillazine.org/Testing_pre-release_versions#Installing_multiple_versions <br />(ESR is not intended for use by private individuals, but is secure. It is an older fully developed and tested Firefox version)
edit modified instruction on cache & cookies

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