Dropped calls and "Call failed" on edge

My experience has been the opposite from others on the forum with the new 2.0.2 software. I can get 3G in town and I can place and receive calls just fine. At home, I only have an edge connection with usually 2-3 bars. 9 out of 10 calls I try to make from home fail. I get the three beeps and "Call failed" message on the screen. Usually it is a split second after I hit the call button. It's not even trying to make the call. I have restored it, restarted, etc. and it still happens! I cannot make a phone call at all. This is my business phone, and it is affecting my response to clients. Anyone have any suggestions? I will probably go to the genius bar tomorrow, but if I don't have to go through the hassle, I won't.

tigerarch,
Does this happen in all locations, or just your home?
What does the AT&T coverage map show for your home?
I live in a moderate area, and AT&T's disclaimer on the coverage map says that Good and Moderate may not have in building coverage. Not only does my iPhone sometimes not pick up a signal or complete calls, the same applies to other AT&T phones there.
My home is also made of stucco, which along with brick and cement block, is one of the worst materials for blocking signals.
If this only happens in one location, I would recommend contact AT&T and see if they will open a ticket. The probably won't open a ticket if your coverage is listed as "Moderate"
Hope this helps,
Nathan C.

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No Service, Network or 3G dropping, Call Failed Problems - List here

Dear Apple,
We are apparently very numerous suffering from this problem and can't use our brand new precious phones properly.
Please hear us and fix this issue as soon as possible.
Below is the link for complaints.
http://www.apple.com/feedback/iphone.html
Thanks!

The situation resolved on its own 24 hours later.
Must have been an issue with the AT&T network in this area...

IPhone 5 Calls and Texts Failing

I have been having this issue since upgrading to an IPhone 5. This problem is especially frustrating as my husband and daughter use the same carrier (AT&T) and have an Iphone 5S and an Iphone 4S respectively with no problems. My problem seems to have been exacerbated by the latest update (7.1.2) and affects me the most in or near my home or other rural areas. I can literally sit and watch them talk away (even if they call the same person I was talking to) but I repeatedly drop to Edge or get "Call Failed" which is what leads me to believe it is my phone. I also have to make multiple attempts to send a text message because they often fail also. I have done everything Apple has asked, including sending them diagnostics info (where the customer service rep claimed she didn't see any of my dropped calls). I recently "reset the phone as new" and not from a backup, again with no results (and now no contacts either, woo hoo!). I have also had my SIM card replaced and reseated twice. I turn LTE off and Data Roaming off as some forums have suggested. AT&T has confirmed my account is set up correctly. I finally started looking into the problem myself, or specifically, looking for the differences between my phone and the others. The articles I found regarding the first Iphone 5's released is that they did not support the 1700 MHz cell phone frequency used by T-Mobile. At first I figured that didn't have anything to do with me but when I read more about the people who'd tried to use the first Iphone 5 on T-Mobile their symptoms were the same: multiple call failures and switching straight to Edge (which is 2G) instead of 3G. I looked at the coverage area maps in my area, and, surprisingly, T-Mobile's signal is stronger near my house than AT&T. My guess is my family's phones roam to T-Mobile while mine stays with AT&T's lower 2G signal and then drops. Of course Apple quietly stopped making the Iphone 5 that didn't support 1700 MHz/T-Mobile (Oops!). I am having trouble posting the link here but here is one of the shorter articles about it:
As you all know by now, T-Mobile will begin offering the iPhone 5 officially from Friday this week (April 12). But, some of you will already have your own iPhones, and could be tempted to switch to the carriers attractive price plans. In years gone by, iPhones haven’t supported the Magenta-flavored 3G/HSPA+ bandwidths, leaving iPhone wielding Tmo customers stuck on a slow EDGE network. With the iPhone 5, it’s changed. There’s a chance that your device is compatible.
If you have an A1428 model iPhone 5, it will connect to T-Mobile’s AWS bands (1700/2100), here’s how to check if yours does:
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FH19
FH1C
FH1D
FH1F
FH1G
FH1H
You can also locate your iPhone 5 box and verify that the label includes “1700/2100″ under the UMTS/HSPA+/DC-HSDPA bands.
I would really be interested to know if those of you having trouble have the "old" Iphone5 like I do (serial numbers that end in other digits, mine ends with DTTN). Maybe once we present Apple with irrefutable evidence and numbers they will give us the newer version of the phone. The phone that won't support T-Mobile also won't support many international networks either for those of us that travel internationally.
If not, I guess that's what I get for getting the device early (I usually try not to as there is always some kind of bug). I just really needed the upgrade as my husband was going to Iraq and could IMessage me over wifi without paying an arm and a leg.
Please let me know if anyone else is having the same problem with the same (older) Iphone 5 (check your serial number against the list above).

It would be worth getting a new SIM, just to see if that helps any. You may want to contact your carrier and have them double-check things with your account.
I know the SIM works on another device, but getting a new one is still worth a shot. Get one, restore your phone as new & try one more time. If still no joy, you may have a defective phone that needs to be replaced.
~Lyssa

Problems with dropped calls and no reception on Samsung Continuum

My mother and I both purchased a Samsung Continuum in late March 2011, and have experienced the same problems with the phone. The device drops at least 2-3 calls per day, often on the same conversation; we have not found that location or time of day makes a difference. The phone freezes up frequently, even if no apps are running in the background. We lose our 3G network reception frequently, and cannot access our texts, emails, or the internet. The screen saver kicks in even when we are actively dialing a number, or typing in a text message. The overall performance of the phone is also poor, and it is quite slow much of the time.
We have raised this issue several times with a representative at one of the Verizon stores, but he states that he can find no problem with the phone, and that these issues may not be covered under our insurance plan. None of my friends with non-Samsung phones are having the same problems with phone reception and performance. I am aggravated enough with these issues that I am considering reactivating my old Blackberry, which worked like a charm.
I am not upset that my phone has not been updated to Android 2.2. I just want the phone to perform as stated, and not fail at its primary function: making and receiving phone calls. I am not certain if these problems originate with the phone, Verizon, or Samsung, nor do I care. I just want to resolve these issues as soon as possible, or I will have to look at other alternatives.
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If this doesn't work...now what??? I have a useless $400 plus piece of unreliable junk. My Motorola Razor was ions more reliable than this phone...very, very sad but true.
What carrier were you using with the Razor? AT&T? Same area?
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Creator of 'Mac611 - Mobile Mac Support' (designed exclusively for an iPhone/iPod touch)

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I am experiencing the same issue here in Germany, Network is T-Mobile.
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Repeated 'Call Failed' despite 2 iPhones and 3 sims

I've had my iPhone for about 48 hours now and am in need of any and all suggestions about what to do with disconnects.
As a preface, I previously used a Palm Treo 680 for the past year (6 months in the current town). After losing that phone, I went with the iPhone as a replacement. The night of the purchase, and before installing any apps, I experienced the 3 beeps and 'call failed' message when talking to two friends - one on an iPhone; the other on Verizon. I had talked to both before without problems on the Treo. I had another call fail the following day and took the iPhone to a nearby ATT store for a SIM change. That night, I thought all was well but, about 10 minutes into a call with the friend with the iPhone, I got another 'call failed'. Today, I went to the Apple store and was quickly given a new iPhone at the Genius bar. Thought all was well again as a call on the way home went well. Was just speaking again with the friend in Florida on an iPhone and the call failed after about 12 minutes. I have the latest firmware and made sure that 'send caller id' was enabled.
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Thanks everyone
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E

2.2.1 update means dropped calls and wifi problems?

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WuTom wrote:
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Iphone 4 constantly dropping calls or "call failed"

I've been having nothing but trouble the past couple weeks with dropping calls or getting the "failed call" showing up when trying to make a call. It happens more times than not and i spoke with Apple today and was told that after you try all the resets and restore options it should be fine. If that doesn't work, its more than likely a SIM card issue and needs to be cleaned or replaced. I did all the restore and backup and all the other garbage they advised me to do, and still did not work. Took the SIM card out and im not sure if its supposed to sparkle in the light, but its pretty **** clean. Re-inserted it, and still dropping calls or "call failed". Next option is getting a new SIM card tomorrow and i'll update what i find out.
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khatraja wrote:
I can no longer make any phone calls (to land lines or mobiles) with my unlimited Europe subscription or even make other calls to other countries in the world. I can hear the phone ringing, but cannot hear and I am not heard! What is the problem? I have cancelled my subscription because of this problem!
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If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

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ugh.

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My iphone 4S has problem in making and receiving the calls. While making the call , call fails and netwrok disappears. Like wise no voice is heard for incoming calls. This happened after return from the overseas travel.

Hello SamSax
Check out the assist page below for troubleshooting call connectivity.
Calls and connection issues
http://www.apple.com/support/iphone/assistant/calls/
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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I've been a Verizon customer for probably around 6 or 7 years now. I've had plenty of different devices and was always happy with my phone. A few years ago, service started to get horrible in my house. I would barely get service and my phone would drop calls. I have spent hours over the past 2 years on the phone with reps. Some were very helpful, and some were very frustrating. I have put in service tickets and even changed out my phone to try to get better service. Let me also note that AT&T customers get perfect service inside of my house. I don't even want to hear the excuse that Verizon doesn't guarantee service inside of a building due to building materials. The last time I checked, I didn't rebuild my house in the past few years with new materials. I use my cell phone for business when I'm at home, so it is extremely important that it works inside my house. I put my most recent service ticket in almost 2 weeks ago and there is STILL no resolution. I also won't accept if the only resolution is me buying a network extender.. I'd rather pay an early termination fee and leave before I'd ever spend money on another Verizon device. I have had 2 reps in the past week tell me that they would call me back and I never hear anything. I also have been told that they would resolve it by a certain date, only to find out that now they are saying it's going to stay open until they can figure it out. I rely on my phone for work now more than ever since I recently starting working from home, so how can I accept the fact that I am waiting around and paying for a phone that doesn't work when I need it the most? For all of my trouble, they offered me a $20 credit on my account. I shouldn't even use the word "offered" because I was the one who mentioned that I should be reimbursed for my time. I'm so sick of wasting my time on the phone and I am truly disgusted with Verizon. As a long time customer who has spent thousands of dollars over the year paying for Verizon service, I would expect to be treated much better than this.

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I have just bought my iphone 4S 32GB from three weeks ago and 'am facing a problem that in the middle of my calls it suddenly says call failed and it keeps on doing it every call i make

I have just bought my iphone 4S 32GB from three weeks ago and 'am facing a problem that in the middle of my calls it suddenly says call failed and it keeps on doing it every call i make .. I Don't know what to DO Please anyone help me i've got OS 5.0.1 and it's factory unlocked i've boughted from USA and it was sent to me where 'am living now in Egypt ...ANy Helpppppppppp Pleasee

try general>settings>reset>reset all settings and start up as an new phone.

Dropped calls and "Call failed" on edge

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