DSCC showing DS as 636 disabled, unexpected error,err=1 and 80

Dear All,
Am adding new DS on an existing DSEE 6.3 environment. Up to now, created a new DS instance remotely from the DSCC server, copied configuration settings from an existing DS server. After that stage, dscc was showing remote DS server as 636 (disabled} and unexpected error. This was expected due to SSL certs are not added in the DS. Today we have added the SSL cert and Root CA. And restarted the DS, and unregistered and registered back the DS on DSCC. But still the DS status on DSCC showing as 636 disabled, unexpected error
On more investigation, able to see like ldapsearch on secure port on local DS giving result, but when doing remotely from the DSCC server to DS server, result as below
bash-3.00$ sudo ./ldapsearch -D "cn=directory manager" -w xxx -h remote-host -p 636 -Z -P /opt/SUNWdsee/AAAinst/alias/slapd-cert8.db   -b "" -s base objectclass=
ldap_simple_bind: Can't contact LDAP server
SSL error -8156 (Issuer certificate is invalid.)
Please advise me here,
Below are the logs am able to see from DS access and error log, please help.
[12/Sep/2011:19:31:24 +1000] conn=233 op=0 msgId=1 - EXT oid="1.3.6.1.4.1.1466.20037"
[12/Sep/2011:19:31:24 +1000] conn=233 op=0 msgId=1 - RESULT err=0 tag=120 nentries=0 etime=0, Start TLS request accepted.Server willing to negotiate SSL.
[12/Sep/2011:19:31:24 +1000] conn=233 op=-1 msgId=-1 - SSL 128-bit RC4
[12/Sep/2011:19:31:24 +1000] conn=233 op=1 msgId=2 - BIND dn="cn=admin,cn=Administrators,cn=dscc" method=128 version=3
[12/Sep/2011:19:31:25 +1000] conn=233 op=1 msgId=2 - RESULT err=1 tag=97 nentries=0 etime=1, Can't connect to the LDAP server
[12/Sep/2011:19:31:25 +1000] conn=234 op=-1 msgId=-1 - fd=26 slot=26 LDAP connection from 58.163.116.188:64087 to 172.17.67.235
[12/Sep/2011:19:31:25 +1000] conn=234 op=0 msgId=1 - BIND dn="cn=admin,cn=Administrators,cn=dscc" method=128 version=3
[12/Sep/2011:19:31:25 +1000] conn=234 op=0 msgId=1 - RESULT err=1 tag=97 nentries=0 etime=0, Can't connect to the LDAP server
[12/Sep/2011:19:31:25 +1000] conn=234 op=1 msgId=0 - RESULT err=80 tag=120 nentries=0 etime=0
[12/Sep/2011:19:31:25 +1000] conn=234 op=-1 msgId=-1 - closing from 58.163.116.188:64087 - A1 - Client aborted connection -
[12/Sep/2011:19:31:25 +1000] conn=234 op=-1 msgId=-1 - closed.
[12/Sep/2011:19:31:25 +1000] conn=235 op=-1 msgId=-1 - fd=26 slot=26 LDAPS connection from 58.163.116.188:64088 to 172.17.67.235
[12/Sep/2011:19:31:25 +1000] conn=235 op=-1 msgId=-1 - SSL 128-bit RC4
error
12/Sep/2011:19:38:44 +1000] - ERROR<53761> - Plugins - conn=-1 op=-1 msgId=-1 - Connection Bind through PTA failed (91).
[12/Sep/2011:19:38:44 +1000] - ERROR<53761> - Plugins - conn=-1 op=-1 msgId=-1 - Connection Bind through PTA failed (91). Retrying...
[12/Sep/2011:19:38:44 +1000] - ERROR<53761> - Plugins - conn=-1 op=-1 msgId=-1 - Connection Bind through PTA failed (91).
Thanks,
Edited by: user1175091 on Sep 12, 2011 4:34 AM

Dear All,
We were able to find the root cause for the above issue, the DSEE still using the default certificate instead of new SSL host certificate.
ssl-enabled : on
ssl-rsa-cert-name : defaultCert
Could you guide me the commands for changing this to new SSL certificate, through DSCC due to environmental problem we are not able to achieve this.

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    ================
    Error Page
    Exception Details.
    oracle.apps.fnd.framework.OAException: java.lang.ArrayIndexOutOfBoundsException: 16
         at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
         at oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1169)
         at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3247)
         at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3042)
         at OA.jspService(_OA.java:228)
         at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
         at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
         at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
         at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:619)
    ## Detail 0 ##
    java.lang.ArrayIndexOutOfBoundsException: 16
         at oracle.cabo.ui.data.ArrayDataSet.getItem(Unknown Source)
         at oracle.apps.fnd.framework.webui.OABoundValueColumnHeaderData.getDefaultColumnHeaders(OABoundValueColumnHeaderData.java:251)
         at oracle.apps.fnd.framework.webui.OABoundValueColumnHeaderData.getValue(OABoundValueColumnHeaderData.java:148)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.getAttributeValueImpl(OAWebBeanHelper.java:1809)
         at oracle.apps.fnd.framework.webui.beans.table.OATableBean.getAttributeValueImpl(OATableBean.java:851)
         at oracle.cabo.ui.BaseUINode.getAttributeValue(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.TableRenderingContext.getTableAttribute(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.TableRenderingContext.getTableDataObjectListAttribute(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.table.ColumnData._getHeaderData(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.table.ColumnData._setHeaderData(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.table.ColumnData.setColumnData(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.ColumnRenderer._computeMode(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.ColumnRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.renderInCompositeContext(Unknown Source)
         at oracle.cabo.ui.laf.base.desktop.TableRenderer.renderSpecialColumns(Unknown Source)
         at oracle.cabo.ui.laf.base.desktop.TableRenderer.renderSingleRow(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.TableRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.desktop.TableRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.apps.fnd.framework.webui.OARendererProxy.render(OARendererProxy.java:76)
         at oracle.apps.fnd.framework.webui.OAWebBeanTableRendererProxy.render(OAWebBeanTableRendererProxy.java:67)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.apps.fnd.framework.webui.beans.table.OATableBean.render(OATableBean.java:640)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderIndexedChildren(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.ContextPoppingUINode$ContextPoppingRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.laf.swan.desktop.HeaderRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.oracle.desktop.HeaderRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.swan.desktop.HeaderRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderIndexedChildren(Unknown Source)
         at oracle.cabo.ui.laf.swan.desktop.ContentRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.renderWithNode(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.render(Unknown Source)
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         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BodyRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.apps.fnd.framework.webui.beans.OABodyBean.render(OABodyBean.java:403)
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         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.DocumentRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.DocumentRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.partial.PartialPageUtils.renderPartialPage(Unknown Source)
         at oracle.apps.fnd.framework.webui.OAPageBean.render(OAPageBean.java:3591)
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         at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3042)
         at OA.jspService(_OA.java:228)
         at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
         at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
         at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
         at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:619)
    java.lang.ArrayIndexOutOfBoundsException: 16
         at oracle.cabo.ui.data.ArrayDataSet.getItem(Unknown Source)
         at oracle.apps.fnd.framework.webui.OABoundValueColumnHeaderData.getDefaultColumnHeaders(OABoundValueColumnHeaderData.java:251)
         at oracle.apps.fnd.framework.webui.OABoundValueColumnHeaderData.getValue(OABoundValueColumnHeaderData.java:148)
         at oracle.apps.fnd.framework.webui.OAWebBeanHelper.getAttributeValueImpl(OAWebBeanHelper.java:1809)
         at oracle.apps.fnd.framework.webui.beans.table.OATableBean.getAttributeValueImpl(OATableBean.java:851)
         at oracle.cabo.ui.BaseUINode.getAttributeValue(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.TableRenderingContext.getTableAttribute(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.TableRenderingContext.getTableDataObjectListAttribute(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.table.ColumnData._getHeaderData(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.table.ColumnData._setHeaderData(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.table.ColumnData.setColumnData(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.ColumnRenderer._computeMode(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.ColumnRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.renderInCompositeContext(Unknown Source)
         at oracle.cabo.ui.laf.base.desktop.TableRenderer.renderSpecialColumns(Unknown Source)
         at oracle.cabo.ui.laf.base.desktop.TableRenderer.renderSingleRow(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.TableRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.desktop.TableRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.apps.fnd.framework.webui.OARendererProxy.render(OARendererProxy.java:76)
         at oracle.apps.fnd.framework.webui.OAWebBeanTableRendererProxy.render(OAWebBeanTableRendererProxy.java:67)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.apps.fnd.framework.webui.beans.table.OATableBean.render(OATableBean.java:640)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderIndexedChildren(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.ContextPoppingUINode$ContextPoppingRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.laf.swan.desktop.HeaderRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.oracle.desktop.HeaderRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.swan.desktop.HeaderRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BorderLayoutRenderer.renderIndexedChildren(Unknown Source)
         at oracle.cabo.ui.laf.swan.desktop.ContentRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.renderWithNode(Unknown Source)
         at oracle.cabo.ui.composite.UINodeRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.oracle.desktop.PageLayoutRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.XhtmlLafRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.BodyRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.apps.fnd.framework.webui.beans.OABodyBean.render(OABodyBean.java:403)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderIndexedChild(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.DocumentRenderer.renderContent(Unknown Source)
         at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
         at oracle.cabo.ui.laf.base.xhtml.DocumentRenderer.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.BaseUINode.render(Unknown Source)
         at oracle.cabo.ui.partial.PartialPageUtils.renderPartialPage(Unknown Source)
         at oracle.apps.fnd.framework.webui.OAPageBean.render(OAPageBean.java:3591)
         at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3237)
         at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:3042)
         at OA.jspService(_OA.java:228)
         at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
         at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:379)
         at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:594)
         at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:518)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
         at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
         at oracle.apps.jtf.base.session.ReleaseResFilter.doFilter(ReleaseResFilter.java:26)
         at com.evermind.server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15)
         at oracle.apps.fnd.security.AppsServletFilter.doFilter(AppsServletFilter.java:318)
         at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
         at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:370)
         at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:871)
         at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:453)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:313)
         at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
         at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
         at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
         at java.lang.Thread.run(Thread.java:619)
    ===================================
    we are on E-Business R12 (12.1.3), RDBMS 11gR1 (11.1.07) on RHEL 5.
    This errors occurs for all the users.
    Please suggest how to resolve this issue.
    Thank you.
    Edited by: 906610 on Apr 11, 2012 4:10 AM

    Was this working before? If yes, any changes been done recently?
    Do you have any invalid objects in the database?
    Please set logging/debug as per (How To Diagnose Issues With The Edit Requisition Link and View Requisition Details Link In Notifications [ID 402870.1]) and check the log files then.
    Also, please see (Invalid Role, Or Role Does Not Have The Notification Preference Set [ID 728331.1]).
    Thanks,
    Hussein

  • Server 2009 R2 Stuck Installing Updates and Unexpected Error Refreshing Server Manager

    I have a 2008 R2 server that is running but has issues when restarting or trying to install IE 10. I ran the System Readiness Tool and it fixed a number of issues but there are 5 remaining errors in the Component store that will not repair automatically. 
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    Checking Component Store
    (f) CSI Missing Identity 0x00000000 appid win7-micros..anguagepack_31bf3856ad364e35_7.1.7601.16492_eb5d85075a07f78b 
    (f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-directx-direct3d11_31bf3856ad364e35_7.1.7601.16492_none_3ef665796f74e084  
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-directx-direct3d11_31bf3856ad364e35_7.1.7601.16492_none_e2d7c9f5b7176f4e  
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7601.18126_none_13026217d8d91020  
    (f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7601.18126_none_6f20fd9b91368156  
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    <?xml version='1.0' encoding='utf-8'?>
    <PendingTransaction Version="3.1" WcpVersion="6.1.7601.17592 (win7sp1_gdr.110408-1631)" Identifier="9afdc4c419d7ce01476300001c0cb817">
        <Transactions>
            <Transaction TransactionId="TI4.30332431_1303162608:4/Package_for_KB2884256~31bf3856ad364e35~amd64~~6.1.1.1">
                <Install Application="mdmnis2u.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7601.18247, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2884256~31bf3856ad364e35~amd64~~6.1.1.1.2884256-2_neutral_GDR" RefExtra="16"/>
                <Install Application="mdmnis1u.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7601.18247, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2884256~31bf3856ad364e35~amd64~~6.1.1.1.2884256-4_neutral_GDR" RefExtra="16"/>
                <Install Application="mdmgen.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7601.18247, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2884256~31bf3856ad364e35~amd64~~6.1.1.1.2884256-6_neutral_GDR" RefExtra="16"/>
                <Install Application="mdmcpq.inf, Culture=neutral, Type=driverUpdate, Version=6.1.7601.18247, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2884256~31bf3856ad364e35~amd64~~6.1.1.1.2884256-8_neutral_GDR" RefExtra="2"/>
            </Transaction>
            <Transaction TransactionId="TI4.30332431_1357902608:4/Package_for_KB2853587~31bf3856ad364e35~amd64~~6.1.1.2">
                <Install Application="e30c96e70bb8831ddd580ec5531db3e7, Culture=neutral, Version=6.1.7601.18219, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_2_for_KB2853587~31bf3856ad364e35~amd64~~6.1.1.2.2853587-4_neutral_GDR" RefExtra="2"/>
            </Transaction>
            <Transaction TransactionId="TI4.30332431_1359952608:4/Package_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0">
                <Install Application="838a6900433638745b282fd8a4ba817a, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-3_neutral_GDR" RefExtra="2"/>
                <Install Application="50fab9749cbc66134f38ae1dc56c98dd, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-6_neutral_GDR" RefExtra="2"/>
                <Install Application="ff3f54cca48812ca511cd304f4431436, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-8_neutral_GDR" RefExtra="2"/>
                <Install Application="6ea506ab96b6a14822c1c2ab6846fc8f, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=b77a5c561934e089, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_2_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-10_neutral_GDR" RefExtra="2"/>
                <Install Application="87e192610d63f582a53ceb1723d390ab, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=b77a5c561934e089, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_2_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-12_neutral_GDR" RefExtra="2"/>
                <Install Application="4a1985f0141fae9c7cae493197a6b878, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=b77a5c561934e089, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_2_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-14_neutral_GDR" RefExtra="2"/>
                <Install Application="016dd2fdac3816d0990ef71a86b49ca5, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_3_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-17_neutral_GDR" RefExtra="2"/>
                <Install Application="a37f333ec2c8fbbf96c5ecfffad21444, Culture=neutral, Version=6.1.7601.17933, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_3_for_KB2736422~31bf3856ad364e35~amd64~~6.1.1.0.2736422-20_neutral_GDR" RefExtra="2"/>
            </Transaction>
            <Transaction TransactionId="TI4.30332431_1370242608:4/Package_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1">
                <Install Application="8e09fc8e70ef526fe271bb58df1b359b, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_38_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-149_neutral_GDR" RefExtra="17"/>
                <Install Application="5e964ab696366f5925e35f48bce2e817, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_39_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-152_neutral_GDR" RefExtra="16"/>
                <Install Application="e7ec7425bc5783cd10ed371bbb5001dd, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_39_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-155_neutral_GDR" RefExtra="16"/>
                <Install Application="c4861d635189a7cabac3e380ad0cc01f, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_59_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-272_neutral_GDR" RefExtra="17"/>
                <Install Application="36b758890f2cc03ad4c1f7b69ba4b785, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_75_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-364_neutral_GDR" RefExtra="3"/>
                <Install Application="2e15e374d2e2b02519eb2bc107d92452, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_75_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-367_neutral_GDR" RefExtra="3"/>
                <Install Application="79efe25214ed979d4739ffca9cef136f, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_76_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-370_neutral_GDR" RefExtra="16"/>
                <Install Application="b8cda4a0fbf72009baf7a4d31ebb7e3f, Culture=neutral, Version=6.1.7601.18015, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_76_for_KB2726535~31bf3856ad364e35~amd64~~6.1.1.1.2726535-373_neutral_GDR" RefExtra="16"/>
            </Transaction>
            <Transaction TransactionId="TI4.30332431_1428402608:4/Package_for_KB2847311~31bf3856ad364e35~amd64~~6.1.1.2">
                <Install Application="65d33ad308914579e80ef4e979752b4e, Culture=neutral, Version=6.1.7601.18177, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_2_for_KB2847311~31bf3856ad364e35~amd64~~6.1.1.2.2847311-5_neutral_GDR" RefExtra="2"/>
                <Install Application="449dd8313096e8ea0b2798f052e79452, Culture=neutral, Version=6.1.7601.18177, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_3_for_KB2847311~31bf3856ad364e35~amd64~~6.1.1.2.2847311-8_neutral_GDR" RefExtra="2"/>
            </Transaction>
            <Transaction TransactionId="TI4.30332431_1441832608:4/Package_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2">
                <Install Application="0f6c352b3b8ab87d68b593ef7f08823f, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-2_neutral_GDR" RefExtra="3"/>
                <Install Application="8a9b3736ee0dfd9a2d51fe6ecb8262b9, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-4_neutral_GDR" RefExtra="3"/>
                <Install Application="f03bb92dd4f91f6ca1fea9aa5f3d01f6, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-6_neutral_GDR" RefExtra="3"/>
                <Install Application="d985d750c9b4e2d9ac9a71db0b5caeca, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-8_neutral_GDR" RefExtra="3"/>
                <Install Application="4564761e21602085599bee5eebe25ff9, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-10_neutral_GDR" RefExtra="3"/>
                <Install Application="3b2d92a9b35c82a0178c4a63bc04bfd0, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-12_neutral_GDR" RefExtra="3"/>
                <Install Application="c41ad6a9882c5db61704dffad48784e4, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-14_neutral_GDR" RefExtra="3"/>
                <Install Application="b9b638b3db7627f18507dfafb2c78403, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-16_neutral_GDR" RefExtra="2"/>
                <Install Application="54ae1ba9684b6049e8d67dcdc4f58954, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-18_neutral_GDR" RefExtra="2"/>
                <Install Application="4f41d944af2db3f0120fc02c77158999, Culture=neutral, Version=6.1.7601.18140, PublicKeyToken=31bf3856ad364e35, ProcessorArchitecture=amd64, versionScope=NonSxS"
    RefGuid="{d16d444c-56d8-11d5-882d-0080c847b195}" RefIdentifier="Package_1_for_KB2832414~31bf3856ad364e35~amd64~~6.1.1.2.2832414-20_neutral_GDR" RefExtra="2"/>
            </Transaction>
            <Transaction TransactionId="TI4.30332431_1462782608:4/Package_for_KB2836943~31bf3856ad364e35~amd64~~6.1.2.0">
                <Install Application="588b833b8de1c71547d6a889dbb75439, Culture=neutral, Version=6.1.7601.18205, PublicKeyToken=b03f5f7f11d50a3a, ProcessorArchitecture=amd64, versionScope=NonSxS"
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    andy

    Here is the contents of the CheckSur.log file:
    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2015-02-08 22:46
    Checking Windows Servicing Packages
    Checking Package Manifests and Catalogs
    Checking Package Watchlist
    Checking Component Watchlist
    Checking Packages
    Checking Component Store
    (f) CSI Missing Identity 0x00000000 appid win7-micros..anguagepack_31bf3856ad364e35_7.1.7601.16492_eb5d85075a07f78b 
    (f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-directx-direct3d11_31bf3856ad364e35_7.1.7601.16492_none_3ef665796f74e084  
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-directx-direct3d11_31bf3856ad364e35_7.1.7601.16492_none_e2d7c9f5b7176f4e  
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7601.18126_none_13026217d8d91020  
    (f) CSI Missing Winning Component Key 0x00000000 amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7601.18126_none_6f20fd9b91368156  
    Summary:
    Seconds executed: 825
     Found 5 errors
      CSI Missing Identity Total count: 1
      CSI Missing Winning Component Key Total count: 4
    andy

  • VSS Error: "An unexpected error occurred when cleaning up snapshot volumes. Confirm that all snapped volumes are correctly re-synchronized with the original volumes."

    Hi all,
    at a customer’s site I’ve a problem with a fresh installation of Backup Exec 2014. Every backup (full or incremental) always reports the following
    error: “An unexpected error occurred when cleaning up snapshot volumes. Confirm that all snapped volumes are correctly re-synchronized with the original volumes.”.
    It’s not a Backup Exec problem itself, also backups using “Windows Server Backup” failing with the same error.
    On this site I have three servers; the error is only generated for one of them. Here’s a short overview:
    Server1: Windows Server 2012 R2, latest patchlevel, physical machine, Domain Controller and Fileserver. Backup Exec is installed on this machine,
    backup is written directly to SAS tape loader. There error is generated on this server.
    Server2: Windows Server 2008 R2, latest patchlevel, virtual machine, running on Citrix Xen Server 6.2. Used for remote desktop services, no errors
    on this server.
    Server3: Windows Server 2012 R2, latest patchlevel, virtual machine, database server with some SQL Instances, no errors on this server.
    As I said, error is reported only on server1, no matter if it is a full or an incremental backup. During the backup I found the following errors
    is the event log (translated from a german system):
    Event ID: 12293
    Volume Shadow Copy Service error: Error calling a routine on a Shadow Copy Provider. "{89300202-3cec-4981-9171-19f59559e0f2}" an error occured. Routinedetails Error calling Query(). [0x80042302] [hr = 0x80042302, unexpected component error of
    the Volume Shadow Copy Service.
    Process:
    Volume Shadow Copy polling
    Volume Shadow Copy delete
    Context:
       Executioncontext: Coordinator
       Executionkontext: Coordinator
    And
    Event ID: 8193
    Volume Shadow Copy Service error: Unexpected error calling Routine "IVssCoordinator::Query" hr = 0x8004230f, Unexpected error Volume Shadow Copy Service Provider
    Process:
    Volume Shadow Copy delete
    Context:
       Executioncontext: Coordinator
    There are some articles about this error in the knowledge base or web which does not help or do not apply to my environment for example:
    http://www.symantec.com/business/support/index?page=content&id=TECH38338&actp=search&viewlocale=en_US&searchid=1423724381707
    What I already have tried:
    Disabled Antivirus during the whole backup
    Installed latest Service Pack for Backup Exec
    Rebooted the server
    vssadmin list writers do not show any errors
    consult eventid.net for other possible solutions
    no limits set for vaa
    Anymore ideas from you guys?
    Best regards,

    Hi Shaon,
    vssadmin list providers gave the following output:
    vssadmin list providers
    vssadmin 1.1 - Verwaltungsbefehlszeilenprogramm des Volumeschattenkopie-Dienstes
    (C) Copyright 2001-2013 Microsoft Corp.
    Anbietername: "Microsoft File Share Shadow Copy provider"
       Anbietertyp: Dateifreigabe
       Anbieterkennung: {89300202-3cec-4981-9171-19f59559e0f2}
       Version: 1.0.0.1
    Anbietername: "Microsoft Software Shadow Copy provider 1.0"
       Anbietertyp: System
       Anbieterkennung: {b5946137-7b9f-4925-af80-51abd60b20d5}
       Version: 1.0.0.7
    Unfortunately theres not Symantec VSS Provider listed.
    Best regards,
    Christoph

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