DSL speed issues........I am about to cancel.
I have been a Verizon customer for over 14 years. These last two years with Internet have been abysmal. At least once a month, my internet is so slow that I can not even stream a simple TV show. Often it is completely down. I call customer service, and I get some guy in India. This is the most frustrating. The last time the guy asked me FIVE times if I had a dial tone on my home line. Each time I told him I have NO phone connected to that line. It is simply there to bring service to the house. When I can, I use chat because that seems to get me a more competent person. Each time there is an "issue with the line and we are sending your information up. SOmeone will call you." It is always the same thing. COngestion on the line, speed issues, issues with the connection. I am paying for a service that I can only use half of the time. It seems that since Verizon has brought in Fios, their DSL customers have suffered. We have no option to get fios, we are stuck with crappy DSL service and even less competent customer service reps to help us. I have priced, and will be switching to Cox if this issue is not resolved. I can get 50mpbs for $10 more than I am paying now for intermittent service. Is there anyone above the basic customer service reps who can help with this issue?
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.
Similar Messages
-
DSL speed issue and bad customer service
I am having horrible issues with DSL speed and connectivity. I am constantly being kicked off the internet, or it runs so slow that it times out. I called Verizon because after a month of this issue, I've had enough. I attend online college, so this is a more than "I just can't surf Facebook". After speaking to the representative, I just was so frusrated I hung up on him. I am pursuing a degree in IT. I'm not stupid when it comes to working with computers. I have one laptop, and three smart phones that use the wi-fi, but very rarely are they ever all on at the same time. I do not have the laptop wired into the modem. I know that using a wireless connection will result in a slower speed than a wired one, but not drastically. My speed test results are constantly fluctuating, but they are typically low. I am subscribed to the High Speed Internet Enhanced plan. My last speed test showed a ping of 132, download of 1.05, and upload of .63 (screen shot saved). At this point, between the constant problems on the landline for years and now being told to "close web browsers and delete files to free up you HD" as a method of solving this issue, I am really fed up with Verizon and their service. My landline is only established for the DSL. If this issue can't be resolved I can find internet elsewhere.
exchange may be saturated... request that they check the dslam and possibly reroute you to a less busier one. i live in a rural town outside of dallas and went through issues similar to yours more often than not. after consistently hounding verizon to the point that my "issue" was esclated all the way up to corporate, the matter was somewhat resolved but i ask... did i really have to go that far to get things fixed? hope this bit of info helps.
-
I have been without internet for a week. Verizon finally fixed the problem yesterday afternoon and my internet service was restored but now I have super slow DSL speeds. 0.36 dowload & 0.54upload.
I am tired of calling tech support and being told to reboot my computer, modem, yadda yadda. There is something else going on here and need to figure out if it is with the modem itself or the line. All the line tests the tech support people have done come back normal.
The modem is reporting the OAM ping test as failing in Far End F4 Loop Back Count & Near End F4 Loop Back Count. No idea what that means.....
The speed from the modem itself is listed as:
Speed(Down/Up):
416 / 640 Kbps
I've done ipconfig flush dns, ipconfig release, ipconfig renew, etc etc. In home agent is reporting a problem with the dsl signal and just instructs me to reset the modem which does not help.
The modem is old, GT704WG from verizon. I am thinking about going out and buying a new one but don't want to do that if it is not going to fix the problem. It just seems odd that last week internet speed was fine and now it is slow as hell.
I had no internet or phone this week which they are claiming it was due to a line being pinched when my house was re-stuccod in December(granted internet and phone worked fine up until last Sunday). Verizon went under the house and fixed the line, phone & internet came back on. When I logged onto the browser I was prompted to activate my verizon service( I guess because it had been out for a week). Did that, got onto websites but connection is extermely slow and I am at my wits end.
I've spent more time on the phone this week with the unhelpful verizon people then I spend all year talking to my relatives and I really don't want to call them back and sit on the phone for another 45 min to an hour.
Anything I can do to diagnose and possibly fix this?I appreciate you taking the time to answer my post, however your tools do nothing to tell me what is going on nor am I going to schedule yet another repair.
This past week when I had a "repair" scheduled, I was told they would be out on wednesday to fix our problem. No time frame was given for when this repair would take place. My retired father waited at the house the entire day only to have the repair man show up at 4:30pm who told us it was too late in the day to wait 5 min for us to move some boxes out of the closet that were over our crawl space so he could go under the house and fix the damaged wire. Instead he ran a long phone line from our box to our kitchen phone, told us this was a temporary solution and that if we called the repair center in the morning someone would come out in the morning and fix it.
We called in the morning, only again to be given no time frame for the repair. My father again waited all day, this time no one showed up. Even after he called 3 x's that day trying to get information on when the tech would be there....
Finally on Friday after spending another entire day waiting for a repair man did one show up around 3 in the afternoon one did, he went under the house and fixed the wire and our phone service was finally restored after 4 days. The dsl finally came back on albeit at a super slow speed as I am experiencing now.
Right now I am currently calling around to get rate quotes from other providers for our phone, internet, tv, & wireless. My experience with your "customer support" has soured me to verizon even though I have been with you guys for 10 plus years. I don't want to spend one more day waiting for repair man who may or may not show up. I don't want to spend another hour to hour and a half on the phone with some man in India who is just going to ask me to reboot my pc and modem over and over again and run a "line test" which is the same thing your automated phone service asks you to do as well.
Your company just doesn't get it when it comes to customer service. I pay my bill every month on time and in the 10 plus years I've been with you this is one of three times I've called for support. Each time I've had a horrible experience and the only thing that has kept me with you is that most of the time the service works as it should. I have heard FIOS is relatively trouble free, at least in my neighborhood, which is the only reason I am still considering the upgrade but if I do find a more reasonable deal with a company that has a better record for customer service I will be cancelling my order. I have a few weeks left to decide. It's unfortunate too because there are some nice folks that work at verizon but your company philosophy towards customer service has changed the bigger you've gottena and you've lost touch with what your customer's need from you. -
DSL speed going down to 0.74 at night....NEED ADVICE
what would my issue be with DSL going down to 0.74mbps at night? for about a couple weeks now, verizon has been in contact with me about this issue, during the day my speeds are great, but no matter what verizon does, it dips at nite. today the tech put me on a different circuit and the tech support over the phone says I can't handle the 7.1, but the 2 techs that I had out to my house say I can handle it fine. So I guess the 3rd tier support lowered me down to 5 Mbps, so like I told them its not the speed that is making this happen, so sure enough night comes and im under 1 Mbps, morning time comes 7 Am or so and im back up to the rated speed they have me at. when I was at the 7.1mbps I was able to reach s 6.7mbps thought the day. Now they have me on 5 Mbps and its exactly at 5 the whole day till night fall. I don't know what else they can check, not sure if my modem is messing up at night, but its pretty frustrating, they call me asking if its working, and i keep telling them its not my connection, i can connect fine, never loose signal, my night speed is the problem. Im not aware of how long this has been going on, since i just upgreaded to the 7.1 and have been checking the speeds to make sure im getting what im paying for....below is my modem info, this is at the 5mbps package. Thanks for any help
Transceiver Information
Down Stream Path
Up Stream Path
DSL Speed (Kbits/Sec)
5888
864
Margin (dB)
16.0
10.0
Line Attenuation (dB)
38.0
20.0
Transmit Power (dBm)
19.6
11.9
Solved!
Go to Solution.Well after 2 techs coming to my house, about a dozen of tech support calls,3rd tier supervisor help, I got to speak with someone in the maintenance dept, she bumped me back up to the 7.1 Mbps, and put me on a different circuit with alot less customers, and sure enough last nite i was at full speed all thoughout the night.
-
Java-based speed test from DSLreports.com:
Speed Test #91712385 by dslreports.com
Run: 2010-09-07 13:26:53 EST
Download: 276 (Kbps)
Upload: 122 (Kbps)
In kilobytes per second: 33.7 down 15 up
Tested by server: 56 java
User: 1757242 @ dslreports.com
User's DNS: verizon.net
Compared to the average of 633 tests from verizon.net:
* download is 97% worse, upload is 98% worse
I pay for the 768kb or better plan. The up speed 122 out of 160, is almost acceptable, but the download speed is awful. It's been like this for over two weeks now. The modem itself says it's connected at 544 now; sometimes it's as high as 608, but the REAL spped is much, much lower as evidenced by the speed test above.
I have power-cycled my modem, removed my LAN (leaving one PC connected to the modem), removed any telephony device that's not a phone (a fax machine and a direcTV reciever), and put in a shorter phone wire for the modem. This brought me to the speed above, which is still not even 50% of what I pay for. Everything is properly filtered. My house does not have a phone line terminal with a test jack, so don't ask me to test the modem there.
More Technical Data:
Hardware: Westell 6100F modem connected to a Zonet ZSR 0104CP router, which serves 2 Windows PC's, one Vista, the other 7.
Transceiver Statistics:
Transceiver Revision: 7.2.3.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Interleaved
Transceiver Information Downstream Path Upstream Path
DSL Speed (Kbits/Sec) 544 160
Margin (dB) 6.5 13.0
Line Attenuation (dB) 63.5 31.5
Transmit Power (dBm) 13.6 11.5
Line Quality Test Results from DSLReports.com:
Recent Test
More Recent Test
Please ask me if there any more technical data needed to help me out.I am also having problems with Verizon speeds. This started the first part of August. My speeds were cosnsitantly around 1013 to 1084, I am paying for 1 mbps service.. Then the problems started. The speed would upstream speed would go down to under 500 and a few times went to 0. I contacted service and theyran tests and could find no problems. Finally, after 3 weeks of speaking with about 6 different customer reps, I contacted Consumer Affairs.
I then received a call from a senior accounts rep and at first he was more than happy to help. A service tech was dispatched and found a problem at the NIB. The speed increased dramatically. He told me that I had a very good line to the CO.
A few days later the problem started again. I called the senior rep again and he said he would try to resolve the problem.
Again, the problem went away, but kept coming back. The rep then started to tell me about the distance to the CO and traffic on the internet. He could not explain why the speeds were so high before and kept insisting that i was too far from the CO. He told me that due to the distance from the CO that I could not expect the 1mbps rate. When I tried to explain that this problem ahd just started, he again told me that nothing could be done. When I explained that I was getting 928 downstream and 484 upstream he told me that was all I could expect.
I kept calling and finally (while I was not home) I received a voicemail from the technician and the senior rep that they had reconfigured my line and all should be fine.
This lasted about 1 week and the speed again dropped down.
This time to 864 and 160. Cycling the modem used to resolve the issue. Not any more.I am LOCKED at the lower speeds.
I have been calling the senior account rep and he refuses to return my calls.
I am going to give them one more day to respond and then reopen my case with Consumer Affairs. -
Slowwwwww DSL Speeds!!....ByeBye Verizon, you lost another customer!
What The Heck! (WTH) I'm paying for a 3mb download/768kb upload and barely getting 1mb UL...
in fact, I tested it lastnight and got .40 DL/.27 UL
Verizon!.....I have been on the phone for the past year about this and all your 3rd world techs (who I can barely understand because they can't speak fluent english) tell me is I am supposed to be getting between 1-3mb download.
WTH!!.......I'm soooo done with you as my ISP. I signed up for the 5mb download plan in Jan. 2010...6 months later after reporting slow speeds, you tell me that the plan doesn't exist and I couldn't have it because I live too far from a switching station....again... Verizon!! I get different answers from different people each time I call!
Your company will continue to lose it's customer base and fail as I expect it to. Bye-Bye Verizon!Hi dcyphert2192,
I'm really sorry about the experience that you have had with us and the time it has taken to get a response to you. If you are still having trouble with DSL speeds, I have sent you a PM with a form to fill out so that we can take a look into your issue. Please PM me back when the form is complete and we can begin to take a look into the issue.
--James
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan. -
Upgraded to 3M, DSL speed has not increased
Hi, I took advantage of a special offer Verizon had a month or two back, and upgraded from 1.5mbps DSL to 3.0mbps.
However, speeds appear to be exactly the same as they were. I even ran the DSL speed tests, and it confirmed that I was still getting about 1.5mbps. Now I realize that this says "up to " 3mbps, but still, shouldn't it be breaking the 1.5 barrier? If not, why aren't I being charged the 1.5mbps price?
If I need new equiptment to get the faster speed, I haven't received any. Any ideas?You should post your transceiver statistics (from http://192.168.1.) That will provide some indication of what the line is capable of.
No new equipment is needed to go from 1.5mbps to 3.0mbps.
The speed you get is the lower of the Verizon provisioned speed, or the highest speed that the modem can successfully negotiate with the Central Office equipment. That is a function of quality and length of the copper pair that connects you to the Central Office.
As others have pointed out, sometimes the issue is inside the house wiring, in which case a new outlet and a 'whole house' filter at the Network Interface will usually fix it.
Good luck -
Greetings and Salutations,
I'm having speed issues with my Adobe AIR application. From what I've read on the web, AIR is supposed to be fast at drawing graphics. I am writing an application which has multiple screens. On one of the screens I have a tab (SuperNavigator) which has a canvas on it. That canvas has a series of other canvases (built with a repeater) that have graphics in them. I am having speed issues when I have more than 50 of these children canvases. I've tried running it without the graphics (code below is without the graphics) to see how it performs. When I have 954 of these canvases being drawn it takes about 2.5 minutes to draw. This is unacceptable and I'm wondering if this is something I've induced or if AIR was never meant to handle such a large amount of canvases (actually this isn't a large amount, in a real world environment there could be a lot more). I've included relevant clips from the code. There are a couple empty boxes that in the real application will hold graphics.
The class withing the Tab Navigator is a canvas.
In the action Script (the setter line takes 2.5 minutes to get past) (it's binding to the repeater that seems to be my problem).
[Bindable] private
private var _assetList:Array;
[Bindable]
public function get timelineAssetList():Array{
return this._assetList;
public function set timelineAssetList(ac:Array):void{
this._assetList = ac;
The MXML code that is being bound to:
<mx:Canvas id="labelCanvas" left="0" right="0" top="0" height="65" verticalScrollPolicy="off" scroll="scrolling(event)">
<mx:HBox horizontalGap="1" left="10" right="10" top="10">
<mx:Spacer width="2"/>
<mx:Canvas width="{getHeaderWidth()}" height="40" borderStyle="solid" borderColor="{StaticVariables.borderColor.getColorUint()}" horizontalCenter="0">
<PastDataView:ColorBarScale id="scale" bottom="10"/>
</mx:Canvas>
<mx:Canvas width="20" height="40">
<mx:Spacer width="20" />
</mx:Canvas>
</mx:HBox>
</mx:Canvas>
<mx:Canvas id="assetCanvas" left="0" right="0" bottom="0" top="65" scroll="scrolling(event)">
<mx:VBox y="10" right="16" left="10" verticalGap="0">
<mx:Repeater id="assetRepeater" dataProvider="{timelineAssetList}">
<mx:HRule width="100%"/>
<PastDataView:ColorBarBar id="barArray" width="100%" height="170" asset="{assetRepeater.currentItem}"/>
</mx:Repeater>
</mx:VBox>
</mx:Canvas>
The ColorBarBar consists of:
<?xml version="1.0" encoding="utf-8"?><mx:Canvas xmlns:mx="http://www.adobe.com/2006/mxml" width="400" height="300" xmlns:PastDataView="org.XXXXXX.CenterScreen.PastDataView.*" horizontalScrollPolicy="off" click="clicked()">
[Bindable]
public static var _colorBarHeight:int = StaticVariables.colorBarHeight;
[Bindable]
private var _asset:Object;
[Bindable]
public function set asset(a:Object):void{
this._asset = a; getBackgroundColor();
public function get asset():Object{
return _asset; }
private function getBackgroundColor():void {
var color:String = asset.color;
if (color == null) color = "Black";
if( color.toLowerCase() == "blue" ) {
lblAssetTag.setStyle("color", 0x1674cc); lblAsset.setStyle(
"color", 0x1674cc); }
else if( color.toLowerCase() == "red" ) {
lblAssetTag.setStyle("color", 0xe35353); lblAsset.setStyle(
"color", 0xe35353); }
else if(color.toLowerCase() == "grey" || color.toLowerCase() == "gray") { lblAssetTag.setStyle(
"color", 0xe55555); lblAsset.setStyle(
"color", 0xe55555); }
else { // give it a default color lblAssetTag.setStyle(
"color", 0x000000); lblAsset.setStyle(
"color", 0x000000); }
private function calculateActivityRepeaterHeight():int{
return this.height-50-_colorBarHeight; }
public function clicked():void{
dispatchEvent(new SelectAssetEvent(this._asset, false, false, true)); }
]]> </mx:Script>
<mx:VBox left="0" top="0" right="0">
<mx:Spacer height="1"/>
<mx:HBox>
<mx:Spacer width="2"/> <mx:Label id="lblAssetTag" text="{asset.type}: " fontWeight="bold" fontSize="12" doubleClickEnabled="true" doubleClick="titleClicked()"/> id="lblAssetTag" text="{asset.type}: " fontWeight="bold" fontSize="12" doubleClickEnabled="true" doubleClick="titleClicked()"/> id="lblAssetTag" text="{asset.type}: " fontWeight="bold" fontSize="12" doubleClickEnabled="true" doubleClick="titleClicked()"/>
<mx:Label id="lblAsset" text="{asset.name}" fontSize="12" doubleClickEnabled="true" doubleClick="titleClicked()"/>
<mx:Label id="lblAssetId" text="{'(' + asset.id + ')'}" fontSize="12" visible="{mx.core.Application.application.debugMode}"/>
</mx:HBox>
<mx:HBox horizontalGap="1">
<mx:Spacer width="2"/>
<mx:Spacer width="10" />
<mx:VBox width="100%"> <mx:VBox>
</mx:VBox>
<mx:VBox id="displays" verticalScrollPolicy="auto" height="{calculateActivityRepeaterHeight()}" horizontalScrollPolicy="off">
</mx:VBox>
</mx:VBox>
</mx:HBox>
<mx:Spacer height="2"/>
</mx:VBox></mx:Canvas>
I would appreciate any thoughts or feedback you could provide.
~martinThe Canvas is a very heavy object that has lots of overhead. Even worse is the VBox object that is in there multiple times.
What exactally are you trying to accomplish? Just looking over the code, it seems that the same could be done directly with the Graphics API, at a much faster rate.
For each of the VBoxes and Canvases you have, the entire size of each child and parent need to be re-evalulated each time you add or change something. This is a HUGE overhead, and probably why the app is running so slow. You may need to convert this app to use simpler objects (UIComponent or something lower-level like that) to get any speed.
Are you using Flex Bulder? Take a look at the app while the Profiler is running to see what I'm talking about. -
Iteration Speed issue when Indexing 3D array wried to a while-loop
Brief Description of my Program:
I am working on the real-time signal generation by using LabView and DAQmx (PCI-6110 card). My vi reads the big data file (typically 8MB txt file containing about 400,000 samples (complex double precision). Then, the signal is pre-processed and I end up with a huge 3D array to feed while-loop (typically 3D array dimension is N x 7 x M where N & M >> 7). Inside the loop, that 3D array is indexed and processed before the results are written to the DAQmx outputs. I have a speed issue when indexing the large 3D array (i.e, 3D array having a large sub-array size). My while-loop could not run fast enough to top-up the DAQmx AO buffer (at the output rate of 96kHz). It could run faster only if I use smaller 3D array (i.e, smaller-sized sub-arrays). I do not quite understand why the size of 3D sub-array affects the rate of looping although I am indexing same sub-array size at each iteration. I really appreciate your comments, advices and helps.
I include my 3D array format as a picture below.
Question on LabView:
How does indexing an 3D array which wires to the while-loop affect the speed of the loop iteration? I found that large dimension of sub-arrays in the 3D array slows down the iteration speed by comparing to indexing the same size of sub-array from smaller-sized sub-arrays of the 3D array to perform signal processing inside the while-loop. Why? Is there any other way of designing LabView Program to improve speed of iteration?
attachment:Thank you all for your prompt replies and your interests. I am sorry about my attachment. But, I have now attached a jpg format image file as you suggested.
I had read the few papers on large data handling such as "LabVIEW Performance and Memory Management". Thus, I had already tried to avoid making unnecessary copies of data and growing arrays in my while-loop. I am not an expert on LabView, so I am not sure if the issues I have are just LabView fundamental limitations or there are any other ways to improve the iteration speed without reducing the input file size and DAQ output rate.
As you request, I also attach my top-level vi showing essential sections such as while-loop and its indexing. The attached file is as an image jpg format because the actual vi including Sub-VIs are as big as 3MB in total. I hope my attachment would be useful for anyone who would like to reply my question. If anyone would like to see my whole vi & llb files, I would be interesting to send it to you by an e-mail privately and thus please provide your e-mail address.
The dimension of my 3D array is N x 7 x M (Page x Row x Column), where N represents number of pages in 3D array, and M represents the size of 1D array. The file I am currently using forms 3D array of N = 28, & M = 10,731. Refering to the top-level vi picture I attached, my while-loop indexes each page per iteration and wrap-around. The sub-VI called "channel" inside the while-loop will further index its input (2D array) into seven of 1D arrays for other signal processsing. The output from that "channel" sub-VI is the superposition of those seven arrays. I hope my explaination is clear.
Attachement: 3Darray.jpg and MyVi.jpg
Kind Regards,
Shein
Attachments:
3Darray.jpg 30 KB
MyVI.jpg 87 KB -
Some 6 weeks ago I had an issue with losing my internet connection completly, and eventually after a long session with the help desk I magaged to reconnect using the direct port on the main phone socket. However since then I have had a speed issue and Ive been only getting speeds in the order of 2.3Mb.
However running the BT speed test tells me that the connection to my Home Hub 3 is running at 8.13Mb, but the connection to my computer is running at 2.18Mb.
I have tried every thing I can think of. Followed all the advice to improve the connection but nothing works. Reseting the Home Hub, reseting the factory defaults. I've closed down every program running in the background, disconnected the rest of the hardwired network, fitted a new shorter cat 6 cable. All to no avail. The speed still stays firmly at 2.18 to 2.15. down and 0.37 up.
Could their be a fault with my Home Hub?
Thaks for any advice.
Roy
Solved!
Go to Solution.23:38:00, 29 Jul.
( 5932.320000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:37:29, 29 Jul.
( 5901.890000) CWMP: session closed due to error: No response
23:37:28, 29 Jul.
( 5900.920000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:37:28, 29 Jul.
( 5900.910000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:37:28, 29 Jul.
( 5900.480000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
23:37:24, 29 Jul.
( 5896.840000) DSL is down after 2 minutes uptime
23:37:24, 29 Jul.
( 5896.840000) ETHoA is down after 2 minutes uptime
23:37:24, 29 Jul.
( 5896.200000) PPPoA is down after 2 minutes uptime [Waiting for Underlying Connection (WAN DSL - Up)]
23:37:20, 29 Jul.
( 5892.820000) PPP LCP Send Termination Request [User request]
23:36:35, 29 Jul.
( 5847.820000) CWMP: session completed successfully
23:36:34, 29 Jul.
( 5846.940000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
23:36:32, 29 Jul.
IN: BLOCK [16] Remote administration (TCP [116.10.191.167]:6000->[81.154.29.9]:22 on ppp0)
23:36:32, 29 Jul.
( 5844.670000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:36:32, 29 Jul.
( 5844.660000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
23:36:32, 29 Jul.
( 5844.050000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
23:35:08, 29 Jul.
( 5760.150000) CWMP: session completed successfully
23:35:07, 29 Jul.
( 5759.850000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
23:34:55, 29 Jul.
( 5746.980000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:34:55, 29 Jul.
( 5746.970000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:34:48, 29 Jul.
( 5740.780000) PPP IPCP Receive Configuration ACK
23:34:48, 29 Jul.
( 5740.580000) PPP IPCP Send Configuration ACK
23:34:48, 29 Jul.
( 5740.580000) PPP IPCP Receive Configuration Request
23:34:48, 29 Jul.
( 5740.290000) PPP IPCP Send Configuration Request
23:34:48, 29 Jul.
( 5740.290000) PPP IPCP Receive Configuration NAK
23:34:47, 29 Jul.
( 5739.870000) PPP IPCP Send Configuration ACK
23:34:47, 29 Jul.
( 5739.870000) PPP IPCP Receive Configuration Request
23:34:47, 29 Jul.
( 5738.990000) PPP IPCP Send Configuration ACK
23:34:47, 29 Jul.
( 5738.990000) PPP IPCP Receive Configuration Request
23:34:45, 29 Jul.
( 5737.420000) PPP IPCP Send Configuration Request
23:34:45, 29 Jul.
( 5737.410000) WAN operating mode is DSL
23:34:45, 29 Jul.
( 5737.410000) Last WAN operating mode was DSL
23:34:43, 29 Jul.
( 5735.310000) PPPoA is up - VPI: 0, VCI:38
23:34:43, 29 Jul.
( 5735.290000) CHAP authentication successful
23:34:43, 29 Jul.
( 5735.260000) CHAP Receive Challenge
23:34:43, 29 Jul.
( 5735.250000) Starting CHAP authentication with peer
23:34:43, 29 Jul.
( 5735.250000) PPP LCP Receive Configuration ACK
23:34:43, 29 Jul.
( 5735.240000) PPP LCP Send Configuration Request
23:34:42, 29 Jul.
( 5734.110000) PPP LCP Send Configuration ACK
23:34:42, 29 Jul.
( 5734.110000) PPP LCP Receive Configuration Request
23:34:40, 29 Jul.
( 5732.210000) PPP LCP Send Configuration ACK
23:34:40, 29 Jul.
( 5732.210000) PPP LCP Receive Configuration Request
23:34:40, 29 Jul.
( 5732.090000) PPP LCP Send Configuration Request
23:34:37, 29 Jul.
( 5729.230000) ETHoA is up - VPI: 0, VCI:35
23:34:37, 29 Jul.
( 5729.230000) DSL is up
23:34:36, 29 Jul.
( 5728.350000) DSL noise margin: 21.00 dB upstream, 10.90 dB downstream
23:34:36, 29 Jul.
( 5728.280000) DSL line rate: 448 Kbps upstream, 8128 Kbps downstream
23:34:12, 29 Jul.
( 5704.670000) CWMP: session closed due to error: No response
23:34:12, 29 Jul.
( 5704.640000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:34:12, 29 Jul.
( 5704.630000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:33:42, 29 Jul.
( 5674.150000) CWMP: session closed due to error: No response
23:33:41, 29 Jul.
( 5673.000000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:33:41, 29 Jul.
( 5672.990000) CWMP: Session start now. Event code(s): '4 VALUE CHANGE'
23:33:40, 29 Jul.
( 5672.560000) CWMP: Initializing transaction for event code 4 VALUE CHANGE
23:33:36, 29 Jul.
( 5668.110000) DSL is down after 92 minutes uptime
23:33:36, 29 Jul.
( 5668.100000) ETHoA is down after 92 minutes uptime
23:33:35, 29 Jul.
( 5667.670000) PPPoA is down after 92 minutes uptime [Waiting for Underlying Connection (WAN DSL - Up)]
23:33:32, 29 Jul.
( 5664.200000) PPP LCP Send Termination Request [User request]
23:29:51, 29 Jul.
OUT: BLOCK [7] ICMP replay (ICMP type 3 code 1 81.153.31.203->69.171.248.65 on ppp0)
23:28:50, 29 Jul.
( 5382.020000) CWMP: session completed successfully
23:28:48, 29 Jul.
( 5380.950000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
23:28:46, 29 Jul.
( 5378.860000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
23:28:46, 29 Jul.
( 5378.850000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
23:28:46, 29 Jul.
( 5378.230000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
23:26:03, 29 Jul.
( 5215.090000) CWMP: session completed successfully
23:26:02, 29 Jul.
This is some of the event log. -
Hi,
Our company have been purchasing iMacs for the past 4-5 years and installing Windows XP without any problems. Last year we started installing Windows 7 64 bit onto, the then current, leopard model without any issues.
We have recently purchased a whole batch of i5 iMacs with lion installed. I have installed Windows 7 64 bit without any problems but have started noticing huge slowdown with what seems to be hard drive access o every single machine. Even a single one we purchased when they first came out.
Using Perfmon I cant see any stress on the CPU, GFX card or RAM but there seems to be something odd with the hard drive access. I have stripped Windows 7 down to its bare minimum services removing Aero, themes, and all non essential services but still the speed issues occur.
I have messed around with the pagefile size, indexing, etc, but nothing is having any impact.
For example, when I save a simple spreadsheet the saving window appears in Windows 7 with the spinning circle for around 30 seconds. This is a tiny file, why is it taking so long. Its virtually instant if done on a Windows XP bootcamp machine or even in Windows 7 on an older Leopard iMac.
There really isnt a great deal regarding this problem oin the internet but it has occurred on all the new i5 Lion iMacs we have.
Does anyone have any other suggestions (serious ones ) that I could try?
I am currently installing the 32 bit version to see if it is a driver issue.
Cheersisn't apple now using propritary drive firmware in 2011 imac?
I suspect 30 sec is drive delay spinup and is frequently happens with green drives, I have some and do this. swap for WD black or something.
www.hardmac.com talks about imac drives -
Audio pitch / playback speed issue, MacBook Pro 10.4.10
I experienced a very strange audio pitch and speed issue that affected a recording I was making in Ableton Live 6.0.3.
Setup is MacBook Pro 2.16GHz, Mackie Onyx Satellite FW interface for audio, recording straight to internal HD.
I made two multitrack recordings (3-4 tracks each) which played back fine initially within Live. I then rendered the audio to AIFF in order to burn data and audio CDs.
Testing the playback in iTunes, the audio was strangely pitched lower than what we originally recorded. Checking other tracks from my iTunes library, they were playing back FASTER or higher-pitched than normal, and so did audio streamed from MySpace that I was familiar with.
CDs burnt from these AIFFs exhibited the same "lower pitch" / slower playback.
Reopening the Live Set, they were now also playing back lower pitched than what we had heard just minutes beforehand during the recording / mixing.
After I let the computer sleep for a few hours, I came back and checked -- system and internet audio was now playing back at normal speed, but the Live Set was still lower-pitched - the individual WAV files in the set were all pitched lower.
The Live recording prefs were stock standard - set to record 24 bit WAV at 44.1Khz. Since the issue seemed to affect non-Live audio as well, I'm guessing it was something more at the CoreAudio level?
I managed to salvage the session by taking the exported AIFFs into Tracktion 3 and using the pitch change function in the Clip Properties pane. One track was 1.5x off, the other was 1.125x off.
I'm at a complete loss as to why this would happen. It's a first (and hopefully only) occurrence. Has anyone had this happen to them? Could this be some sort of intermittent hardware (clock) glitch? Something to do with 6.0.3 and OS 10.4.10?
I do need to take this MacBook Pro in for servicing - it experienced the "bulging battery" issue and has a partially dead keyboard (the keys near the upper right) - but even with those issues I've not had audio issues like this.In any case, if my Mac had problems, I'd send it in for service....!!!
About your problem, I don't think that it depends on hardware.
I'd check Live configuration and the SR of the audio files: you know, Live has so many features to modify speed and a lot of other parameters that bacomes easy to forget something.
Try recording something with Garage Band so you will be sure if there is a real problem.
cheers
rob -
Hi all,
I am having a VPN speed issue. When I am using the internet and not connected to the VPN, I experience speeds of 25mbps/25, which is what my contract with Verizon calls for. When I connect to the VPN with my laptop, speeds drop to about 3/2 mbps. (I am connected via Ethernet hardwire not wireless)
I ran Ethernet wire to the Verizon box and then had Verizon activate. Unfortunately this did not solve my problem. Internet is fine until I connect to the VPN.
I also was able to conduct a test: I connected wireless to an open local network while in the office and then to my work server via the VPN with no noticeable speed issues. This leads me to believe the issue lies with the Actiontec router issued from Verizon?
I only work remotely 1x per week so have been hobbling along with this problem for the past 3 months since our switch from Comcast. (Speed was fine with Comcast ) It is painful as it causes a 5-10 second lag for each click when navigating folders on the remote server. This means it can take me 5 minutes to pull down one PDF file.
Is there a suggested solution for this - should I buy another router?
thanks,
SteveNo, usually, you dont have to wait. You do have to log into the router and go in and release the IP, but most of the time this is all you have to do.
Once in a while it wont release properly, in which case you do have to wait a couple of hours. But most of the time it will release just fine.
====================================================================================
Error exists between keyboard and chair. -
Last night I rented a movie successully (Argo) but it would not download. Support was called and I was advised that it was probably an internet speed issue. This was confirmed when I did a speed test as suggested. They now want to sell me some software for $40.00. Help
Hi,
No, it was Apple. Last night the movie (Argo) was downloaded. It took about an hour, however it did not open.
I can watch the preview, but can't open it.
Thanks for your interest.
George -
Speed issue with WDS, Airport Extreme, and Airport Express 802.11n
I have a Airport network set up using WDS and two airport base stations: an Airport Extreme 802.11n, and an Airport Express 802.11n. The Extreme is configured to be WDS main and is connected to my cable modem and other computers, while the express is WDS relay and acts as a switch.
I don't actually have any wireless clients connecting to the express. I'm using it to connect a mac with no airport card to the network by plugging it into the ethernet port on the express. For the most part, it works, and the mac gets a network address and can access the network. However, the connection speed from the Express to the Extreme seems slower than it should be.
Since both are 802.11n, and the Mac is plugged into the Express's 10/100 ethernet port, I figure the theoretical top speed that the Mac should be able to communicate with another device plugged into the Extreme is at around the same speeds as 100 mbps ethernet, since the 100 mbps ethernet connection should be the bottleneck in this case. In reality, the speeds are much slower: when I transfer files between a machine connected to the extreme (via ethernet) and my mac, the speed tops out at about 2 megabytes a second, if that.
I looked in the Airport Extreme's logs, and it indicates that the Express is only connected at 54 mbps, as though it were a 802.11g Express. I have no idea why this is! Also, the only wireless communication is between the Extreme and the Express, so one wireless device acting as a relay for another (and thus cutting the throughput in half) shouldn't be an issue.
Does anyone know why the speeds are so slow, and if there's anything I can do to improve them?Hello Brian Kendall. Welcome to the Apple Discussions!
I looked in the Airport Extreme's logs, and it indicates that the Express is only connected at 54 mbps, as though it were a 802.11g Express. I have no idea why this is!
That is because you established a WDS which only runs in 802.11g. Since you have two 802.11n base station, you would want to take advantage of the "Extend a network" feature available with these base stations.
Here's a typical setup:
o If practical, place the base stations in near proximity to each other during the setup phase. Once done, move them to their desired locations.
o Open AirPort Utility and select the base station that will connect to the Internet.
o Choose Manual Setup from the Base Station menu, or double-click the base station to open the configuration in a separate window. Enter the base station password if necessary.
o Click AirPort in the toolbar, and then click Wireless.
o Choose “Create a wireless network” from the Wireless Mode pop-up menu, and then select the “Allow this network to be extended” checkbox.
o Next, select the base station that will extend this network, and choose Manual Setup from the Base Station menu, or double-click the base station to open its configuration in a separate window. Enter the base station password if necessary.
o Choose “Extend a wireless network” from the Wireless Mode pop-up menu, and then choose the network you want to extend from the Network Name pop-up menu.
o Enter the base station network and base station password is necessary.
o Click Update to update the base station with new network settings.
(ref: Page 46 of "Designing AirPort Networks Using AirPort Utility.)
Maybe you are looking for
-
Problem with SUNWmdr and SUNWmdu in sol-9-u8-ga-sparc (9/05)
I'm jumpstarting a 280R with sol-9-u8-ga-sparc (9/05) and it's not installing SUNWmdr and SUNWmdu correctly. The profile contains: root_device c1t0d0s0 boot_device c1t0d0s0 update partitioning explicit filesys mirror c1t0d0s0 c1t1d0s0 15000 / logging
-
Variable Selections in BEx Query Variants
I am trying to save a variant for a BEx query that uses a floating date range. I want the date range to move with the calendar. I r/3 this is done with the variable selection. In BW 3.5, I don't see how this is possible. I only see options for TV
-
Adobe Photoshop Elements 10 Won't Open
I can't get the software to open. I got "400 eror" message once. Now I don't get anything. I changed my browser to :http://www.mozilla.org/products,mfirefox/ (per a suggestion from adobe that I got on line. I also tried to set up my computer to d
-
Opening image in photoshop automatically launches camera raw?
When I drag and drop an image into Photoshop, the image is automatically opened in Camera Raw. I don't want this and this didn't happen before. Why is this and where can I turn it off? Thanks in advance for your help. M.
-
Whats the best way to dry out a 4S that was dropped in the toilet by the granddaughter?
help the granddaughter dropped it in the toilet. it plays on my clock player, the alarm goes off but no display. any ideas? thanks catherine