Dualphone 3088.1 Handset and Receiver 3088.2

Dear All,
I just bought an extra handset model 3088 to replace to current one that I have.
I bought it trough Amazon, sold by Chat and Vision, and received it ok.
When I tried to register, it never registered, and then after some googling I found out that there's not only one model of 3088, but several ones like 3088.1, 3088.2...
So... my base station is 3088.2 and the extra handset that I bought I found out that is a 3088.1... It seems that they don't communicate with each other.
The problem, is that that Company and Amazon didn't say nothing about models in anywhere of product description or any warnings to consumers... and now I have an extra headset that I can't register.
Would like to have your technical support about this situation, and your suggestions.

I would think that since they carry the same model number the version number should not have any affect on a successful registration of the handset.  As far as I can tell there is not much that has to be done to register a handset, so if it does not work, then the handset may be defective.
The obvious:
Make sure the base station is on and the reset button has been pressed putting it in a mode ready to register handsets.
The key things I would try if it fails:
1.  The battery from on the other working handsets, in case there is an issue with the one you received.
2.  Deregistering all the other phones, and try to re-register that singular phone.
3.  Resetting the base station and inserting the new phone into the cradle to register it.
You can alway pose your question about versions to dualphone support:
http://dualphone.net/en/information/online_support​/
You can contact Chat and Vision/Amazon about the same thing or inquire about returns or replacement:
http://ca.chatandvision.com/display/ws_view?page=w​s_contact

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