Duplicate/ambiguous directory match

I'm using IMS 5.2 Patch 2
One of my email user try to send email to his account using his yahoo email account, but he received bounce back email with the error
[email protected] Mailbox unknown or not accepting mail.
553 5.1.4 duplicate/ambiguous directory match: [email protected]
before last week, he was able to send email to the address....

"duplicate/ambiguous" means that something has changed in the ldap response for that uid. Usually it means that somebody has added the same mail address as "mailAlternateAddress" or such. Check what the ldap response is to the search, and you'll see most likely that the search response includes, "nentries=2" or something like that.
Mail addresses have to be unique. . .

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    nonurgentbackoff = PT10M PT30M PT1H PT2H
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    local behavior flags = %x7
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    Any sugestion for this issue? I appreicate for your reply.

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    Set deletedAcc = reconUtil.provideDeletionDetectionData(this.resourceObject, userValues);
    ============================================================
    In the Set deletedAcc = reconUtil.provideDeletionDetectionData(this.resourceObject, userValues); i am getting the following exception . please help me
    Regarding this.
    [XELLERATE.APIS],Class/Method: tcReconciliationOperationsBean/provideDeletionDetectionData encounter some problems: Multiple Matches Found
    java.lang.Exception: Multiple Matches Found
    Edited by: user11084273 on Sep 26, 2012 12:36 AM

    I believe this API expects only to match no more than one user on each of the criteria set in the paoAccountDataList (userValues) in your case, i.e. each entry in the map must give a unique identifier of one resource. This map is not a map of attributes of one account, which together identify one resource, as any one ambiguous value in the map will give this error. It appears at least one entry in you userValues map is ambiguous and matches multiple resources. I guess this all depends on what your initial select query was.

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