Duplicate topics created in printed .doc

each chapter (book) is replicated, first one that is
numbered, and then another without TOC numbering
plus the last two chapters are missing
the glossary prints here but does not show in the Help
file

When I right click a book in the TOC, I can see that a file
is associated with the chapter in its Properties, but it is not a
file included again in the chapter.
During compilation, I do see two Processing '11 - About
xx'... statements after each Building '11 - xx'... statements
In my b]Print Document Content - Printed Document dialog,
the Chapter Layout pane shows two of every topic, I can re-order
them, but can’t remove them.
When I right click a book in the TOC, I can see that a file
is associated with it in the Properties, but it is not a file
included again in the chapter. During compilation, I do see two
Processing '11 - About xx'... statements after each Building '11 -
xx'... statements
In my Print Document Content - Printed Document properties,
the Chapter Layout shows two of every topic, I can re-order them,
but can’t remove them…
The RoboHelp Help file may have actually helped – the
first time! Its notes said all Word documents must be closed, and
to remove all (<<) and then add all (>>). That cleaned
up the duplicates.

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RoboHelp 6 Print Docs

I was really looking forward to using RH6 to produce printed
documentation because I attended an Adobe seminar where the
presenter mentioned that there were lots of improvements. Well, I
am very disappointed. I have yet to create a print doc in RH 6
without first going through quite a number of 'Code execution has
been interrupted' message boxes. With RHX5, there were quite a few
formatting issues, which I hoped would be corrected, but I never
got error messages like this.
I don't know what the problem is, but I would sure appreciate
some guidance.
Thanks,
Mary

I'm also encountering this problem with RoboHelp 8 and Word 2007. Just started noticing it this week. At first I thought it was related to a language output. I was seeing it when I produced Chinese output. But it happens when I create my printed output for English.
I get the code execution error dialog over and over again:
Saw some discussion on it being related to macros enabled/disabled in Word but then found this thread. As the earlier poster noted, I tried searching my registry for RoboPDF in the registry. No hits found. I checked my addin list in Word and I didn't see the Robohook.WLLs listed. I did find RoboHook.wll in the Adobe\Adobe RoboHelp 8\RoboHELP\Startup folder. But there was only instance of it, so I didn't touch it.
I checked Add-Ins in Word and found that the RoboHelp Word COM Addin was disabled. I re-enabled it in Word and restarted Word. Also restarted RoboHelp. No change. Same error message occurs.
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Missing Topics in Printed Doc

I am losing my mind! I am trying to generate printed doc for
the sole purpose of sorting a bunch of pages in hard copy to
rethink the organization of one part of my projects. Ironically,
every time I generate the printed doc (i've done it about 20 times
so far), these pages are nowhere to be found! I've included them in
the TOC, I've moved them out of a book within a book, I've deleted
them from the TOC and added them to a book that is generated as a
chapter. I've renamed the book to remove non-alpha characters. I've
deleted the book and created a new book with a completely unrelated
name. NOTHING I do will get these pages to print. SO - I have 175
pp. document of the 175 pages that DONT need to be printed and I
can't for the life of me print the +/-20 pages that are the ones I
want in hard copy.

first, I am using RH version X5.0.2.
1. On your Project tab, all the way at the bottom, open the
Single Source Layouts directory. Double click on Printed
Documentation.
2. Set up your doc name, path, and build expression as
needed. Click on Next.
3. This next window is where you can select any or all topics
to include in the printed doc. It defaults, I believe, to all
topics and chapters. Just select each chapter or topic you do not
want and click on the left-pointing arrows to move these topics out
of the list on the right side of the window. Only the topics and
chapters listed in the right side (under chapter layout) will
print. This selection window works much like the Browse Sequencer
tool.
4. When all appropriate topics are excluded / included, click
on Next. In this window, you are establishing the sections of the
resulting doc - set up sections as needed. If you aren't publishing
this doc for distribution (just for yourself), I wouldn't worry too
much about this step. Click on Next.
5. The last step before the doc generates is to determine
which Styles set you will use - the styles you use in RH, or a Word
Style set. Again, since this is just for you, don't sweat it. I
just use the Project's CSS Styles (select this option from the menu
at the top of the window).
6. Click on Finish, let 'er rip, and see what comes out.

Printed doc topics listed in WinXP Recent Documents list

I recently upgraded to RoboHelp 9 from 7. I generated a printed doc and each topic is listed in the Recent Documents list in Windows XP, as follows:
The file names all begin with $HtmlDoc_Chapter_... By the way, these files can't be found once you click one of the names. It looks like some temporary files made during generation. The point is, I don't want them in my Recent Documents list. How can I prevent this from happening?
Thank you.

Am I right in thinking you are generating a Master Document and Sub Documents?
The problem here is that RoboHelp has to create a number of temporary documents in the process and Word notes any documents created. I doubt that RoboHelp can stop Word doing what it is set up to do. There is no interface option so pPlease follow this link and report it as a bug or feature request, depending on your point of view.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Program Crash when creating printed doc

This is an issue that has just started occur in the last few
days. I hadn't touched the files as far as I can remember, but when
I decided to compile a printed doc yesterday I received this
message.
Debug Error!
Program C:\Program Files\Robohelp
Office\RoboHTML\RoboHTML.exe
abnormal program termination
(Press Retry to debug application)
Abort Retry Ignore
If I choose any option other than ignore it shuts the program
down. If I choose ignore it allows me to go as far as the Print
Document Content screen and then if I click next to advance to the
Style selector it freezes up and won't advance. Then I get another
program termination message.
Like I said, this hasn't happened before yesterday. I have
tried restarting my computer. I tried compiling the other output
types and they are working fine.

First question is "Is the problem limited to one project.
Creat a test project with a few topics and create the printed
documentation. If this works, the problem is with your project. If
it doesn't work, has anyone reinstalled Word or applied Office
updates, etc.? You may also wish to look at the issues covered
here.
Try these first and let us know how you get on.

Duplicated topics in printed docs

Is there a way to prevent RoboHelp from duplicating topics in
the Print Document Content - Printed Documentation dialog when
generating printed docs? I just noticed my PDFs have doubled
topics. I'm going back and manually deleting them on the dialog.
How did they get duplicated in the first place?

Hi Gina,
One cause of duplicated topics in your printed documentation
is having topics linked to books in the TOC. If a topic is linked
to a book and also appears separately within the book, it will
appear twice in the printed output.
If that's not the cause, someone else might be able to help.
Have you checked out all the info on Peter Grainge's excellent
site? He's got a whole section on printed documentation. His site
is
www.grainge.org.
Anne

RH9 hangs while generating printed doc

I was generating a printed doc and left my desk. When I came back, the laptop had gone to sleep. When I woke it, it was stuck on the last part, Updating Index.
I let it go for a while (the progress bar was showing that it was almost done and still processing topics). After 20 minutes, I tried to cancel by clicking Cancel. It ignored me. I killed it with Task Manager.
I waited a minute, then restarted RH. I tried again. It said the document was in use. I shut everything down, restarted Windows, and tried again. Got the same message. Went and deleted everything in the output folder for the printed doc. Deleted the .CPD file, just because.
Restarted Windows again. Tried generating the printed doc again. It's stuck at the same point, and it's been over a half hour.
I could go back to yesterday's backup without much pain (no major changes since then), but just in case this happens again and I don't have that option, what should I do?
It's a long weekend here in the States (Memorial Day) and I think it's a Bank Holiday in the UK (Spring Bank Holiday), so I'm sure you all aren't glued to your screens , so I'll be patient.

In order:
Use Windows Explorer to delete the content of the target location and try again.
Generate to a different location.
Create a new layout, not a duplicate.
Create two duplicate layouts and trash the different halves of the content.
Open a bottle.
Resign.
Seriously, post back if Steps 1 to 4 don't work.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Tables appear in frames in my printed doc

I am using RoboHelp to convert a large document with many
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Suddenly, the conversion to printed doc causes all of my tables to
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I thought I had subscribed to this topic. Darn. Anyway, style
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RH 10: not use Master Page in Printed Docs

I have a Master Page set up with a company logo and horizontal rules, which works great with the help topics. The problem occurs when I generate printed docs from the source files.
Everything else works well enough to get by (I have some tweaking to do), BUT every single topic shows up with the rules and the company logo. I don't see anywhere to NOT apply the Master Page to the printed output. Is there a secret to not using the online help layout in the printed docs?
thanks,
Alia

Master page headers and footers 100% guaranteed do not survive the trip to printed documentation. My guess is that in the master page your "headers" and "footers" have been created in the body section of the master page.
Create a new topic attaching that master page in the process. Then unlink the master page from that topic. Do you still see the header and footer? If you do, my theory is proved. If you do not, post back.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Can't Prepare Printed Docs in RH Demo

I am new to RH. I downloaded the trial versions of RH9 and FM10. I'm floundering around trying to learn on the fly. I was trying test the ability to prepare PDFs from the topics. I found my way to "Printed Documentation" in the Single Source Layouts pod. When I try to prepare either a PDF or DOC file, it crashes RH, saying "Failed to build title page". I tried this from two of the sample projects as well as one of my own topic pages.
Why is this happening and how do I fix it? Is other software required to export PDF/DOC? Do I have to have certain versions of Office installed? What about Acrobat?
Thank you!

Welcome to our community
Can't help you with FrameMaker, but creating printed docs from RoboHelp does require Microsoft Word to be installed. So if you don't have Micrsoft Word installed there will likely be issues trying to created printed docs.
I believe the PDF output takes a side trip through Microsoft Word first. So if you can't create a PDF it also seems to suggest you don't have Word installed.
Cheers... Rick
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Topics won't print

I am using RH X5.0.1 to mainly create MS HTML Help. I
recently added some topics and used the Printed Documentation
wizard to produce them in a Word document. I selected the new
topics and some older topics to include in the Word file, but only
the older topics are present when I open the word file. Selecting
only the new topics produces an empy word document. I can see
nothing different between the new vs old topics (no difference in
style sheet, styles, conditional build tags)...and I've never had
this problem before in a project. There are 258 topics in the
project. Any suggestions?

Duplicate topic. Answered
here.

Error generating small printed doc

Trying to generate a small doc - just a chapter of a current
HTML Help system for a training session I am doing tomorrow. Nine
topics, no biggie at all.
Error received is:
The Word VBA macro version registered is incorrect.
Please reinstall Printed Documentation.
Have created printed doc - much larger subsets of the same
system - but it has been about 6 months since that effort.
Will search the forum history but if you know what this may
be off the top of your head, holler!!

You've probably upgraded MS Office/Word within the last 6
months.
RH needs to be removed/re-installed after such an upgrade.
Good luck,
Leon

Adobe Create PDF printer not working fully!

Hi all!
I have a minor problem with Adobe Create PDF printer. I installed and I was able to print couple word docs, but stopped working.
I dont know why. I am still able to print web pages and others, but cant "print" pdf from word, ooutlook, Autocad, etc.
It is stopped working correctly after I tried to print from Autocad, also I have had problems with activating my Photoshop sub and Adobe support made same changes to my AAM and Photoshop, may be that is what caused my problem, I don't know, neither does support. Support has no other idea we went thru every detail but still can't use Create PDF correctly.
Any ideas?
I have already installed this hotfix:
http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-windows-7.html
But still no solution.

Hi Pleso
Can you login to this website https://createpdf.acrobat.com/signin.html using same account?
Please email me directly at [email protected] and we can do a online session to troubleshoot this issue.
Thanks
-sarabjit

How to print DOC or PDF files

Hi all,
please tell me how to print documents (.pdf , .doc , .xls , .jpeg, .gif, .bmp) with java coding
i have tried like this ..
try {
//          Open the input file
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//          Create the print job
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          System.out.println (e);
          } catch (IOException e) {
          System.out.println (e);
which prints all images properly but not doc or pdf files please help how to print PDF or DOC files
Edited by: getzkk on Oct 8, 2007 7:31 AM
Edited by: getzkk on Oct 8, 2007 4:02 PM

Well, the ability to convert the pdf to html and then to PDF is a worthy solution.
10,000 emails would require a batch convert solution.
This is very much beyond what I know. I'll have to leave this to better minds.
I could suggest a third party tool. Have a look at this:
http://a-pdf.com/faq/can-i-split-pdf-file-with-nonstandard-page-size.htm
Other than that,I can't think of anything else.
Gene

Conditional build for chm and printed doc produce different outputs

I'm using RoboHelp HTML 9.0.2.271
In my TOC, I have two "books" of topics that I want to exclude from output because the topics won't be required at this time.
I right-clicked each book in the TOC and applied a condition ("Defer").
For the HTML Help (.chm), I made my build expression say NOT Defer and NOT Comment.
I generated the help.
The two books (and their topics) were excluded, as I expected.
For printed documentation (.doc), I made my build expression say NOT Defer and NOT Comment and NOT Online.
I generated the Word doc.
The two books were NOT excluded; they appeared in the printed doc.
The workaround is to delete them from the Chapter Layout window when I generate the printed doc, but I expected that since my build expression said to NOT include them, that they wouldn't be included.
Is my method wrong, or is it my expectation?

You're right (of course!). My .chm file does actually contain those topics.
So, applying a condition to a TOC entry and then excluding it in the build has this effect:
HTML Help file (.chm): Now the topic entry will not appear in the TOC. The topic itself still exists in the .chm file, though, and you can find it by searching.
Printed output (Word): There doesn't seem to be any effect. That topic entry still appears in the Word TOC and the topic itself still exists in the .doc (or .docx) file.
So, to exclude a topic, I have to place the condition on the topic itself, by either right-clicking the topic in Project Manager and applying the condition or by opening the topic and applying the condition. Then I have to exclude that condition in the build.
Do I have it right yet? :-)

Duplicate topics created in printed .doc

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