Duty Rate determination Issue

Hi Experts,
We are in the process of implementing Customs Management for US, Canada and Mexico. I am having an issue when a duty rate is determined for canadian imports. Even though I use the same/similar country group settings for US, CA and MX, when I try to create a import customs document, when I try to determine the duty, I am getting pop up window, giving me an option to select a specific duty rate based on the country group. From the log I understand that system is not able to determine the duty rate due to several country groups are determined.
I tried to reconfig for automatic determination, but not able to resolve it. Can you guys please help me to understand what are the config steps and how the country groups work, and how to address this issue.
Thanks a lot in advance
Vijay,

Hi,
Here are my findings.
1. Analyzed the dataprovider file, and found that the B0004 duty category (preferential duty) was defined for many different country groups, especialy for Canada. For ex, imports from Mexico into CA, there are many preferential agreements between those two countries, so MX is part of more than one country group. Further I understood we cant modify this file everytime.
2. I defined a legal regulation for CA customs processing, uploaded the HTS XML file and duty rate XML files, when I checked, all the defined country groups are added and activated for the legal regulation. Due to this, when an import happens from MX, system finds more than one country group and was not able to determine one duty rate for B0004 category.
3. I manually removed the unwanted country groups(kept only what is relevant for my client's business scenarios), then system determined the duty correctly and it works fine. But all the country groups are reassigned to legal regulation when I reload the duty rate files into the system.
So I am wondering, is it a standard practice or is it advisable to repeat the step 3 whenever a new duty rate files are loaded into the system. Is there any other steps I am missing.
Thanks a lot in advance.
Vijay.

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