DV capture format is the only option... Where's HDV?!

In Premiere CS5, When I start a new project or try and capture into a project built for HD videos, I can only capture footage in DV mode.
This means I end up with footage at 720x576 instead of the 1920x1080 I'm looking for.
This is what I get when trying to choose the capture format:
I'm using a MacBook Pro, with Adobe Premiere Pro CS5.
I'm capturing from a Sony HVR-Z7E Camera (but this shouldn't make a difference as I'm not getting the choice even before I connect my camera.

1. Recreated the prefrences and launch Premier again.
2. Created a new account and also enabled the root account and then launch the application.
More Info- http://kb2.adobe.com/cps/408/kb408993.html

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Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two

Just downloaded DW CC. Bought expensive book that tells me to use "Expanded Workspace" but the only options I see in window or workspace button are "Design" Extract" and one other. No where can I find "Expand" or "Compact" which the books says are the two choices.

Glad to be of help .
I won't be spending any more money on expensive books now that I know you can't actually get one that applies to the latest version.
Don't get me wrong. I like books. Classroom in a Book series is an excellent resource to have. You will learn a lot from it. Just don't get side-stepped by Creative Cloud's update schedule. No publishing house can keep pace with it. If you stay informed about new releases from Adobe's "What's New" Blogs, you will get your money's worth out of your books. Online Help (F1) is another good resource to use since it is updated fairly often.
Nancy O.

My external LaCie drive gets an error message "the disc you inserted was not readable by this computer." The only options offered are "ignore" or "eject" Disk Utility sees the disc but does not give a repair option. What can I do?

When I plug in my external LaCie drive I get an error message "the disc you inserted was not readable by this computer."
The only options offered are "ignore" or "eject"
Disk Utility sees the disc but does not give a repair option.
What can I do?

The good thing about mac-centric resellers such as OWC, is they have people on staff that can answer questions without you buying things first. They also have how-to information, and instructions are included in many of their products. I saw a link to watch a DIY video in one of their pages; an example of a RAID (with its own power supply) is shown on their drives page. Also a few in there, with no power supplies, for less money.
If I were looking to backup and perhaps also have a partition for a system clone, I'd consider something like one of these: http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATA_FW800_FW400_USB
Some ideas on the RAID backup methods appear in google search, some of the pages are ideas and concepts; and the better ones also warn about using RAID for the only backup plan.
Oh, OWC has live chat. Haven't tried it, nor have I bought anything from them. I have what appears to be two products from them, but have not used either. One is in a box as-new, but has only USB2.0 ports & my Macs needed FW400/800. It has been said their RAM is a good way to upgrade, too. But I can't confirm!
A 'RAID-ready' unit for backup may be more versatile for just that, but I have not checked into these details. I use single HDDs in powered enclosures, and usually manually make backup clones to FW drives, of bootable OS X systems. Some of the OWC raid-ready use eSATA ports so that may not be viable for a computer without them.
The unused in-box external drive I have is like the base model in the link above. However mine is USB2.0 (maybe) and won't boot my older Macs due to hardware variance; and my preference would be for FireWire options, these models do offer that. But the one I have does not. Dual 500GB HDDs, and they could be used in tandem as a RAID. That would be a choice set up in software. I'm not sure and not interested enough to read up just now.
My backup method is not automatic, or a moving backup plan, if I don't get a move-on and make full system clones. I do make copies of photos and documents the manual way, to USB external drives; and occasionally backup to DVD or CD media. And USB flash, that helps to move files between computers without need to use file sharing via wi-fi. {Like Why fly? Walking is better exercise unless one is a bird. Squawk!}
https://www.google.com/#q=raid+backup+mac
Depending on the ports in your Mac, you may be able to use other cables to attach between a backup or externally enclosed hard disk drive with multiple partition and bootable clone in one of them. Not sure about the Thunderbolt, and where that is the main port, adapters are required to access other devices, as allowed.
Anyway, I am going on and on, yet not really saying anything.
My ideas would not be all that interesting to follow as a backup
plan when matching available newer hardware to task, but you
can get some into better ideas if you are not in a rush. Get a
good setup and then look into more an betterer stuff.
Good luck & happy computing!

Trying to reinstall OS X Lion but the only option is to reinstall OS X mountain lion is there a way around this?

I recently formatted my hard drive so that I could give my computer to my brother but when I was trying to reinstall OS X Lion (10.7) the only option that showed up was to reinstall OS X mountain lion which I do not have, so now I can't get past the menu that comes up when you hold command + C. How do I reinstall to OS X Lion when it isn't even an option that shows up

Ok, well, having had Snow leopard on it originally solves the question: the license for Lion (or Mountain Lion for that matter) is not transferable. You are required to erase the drive and reinstall the original OS (Snow Leopard). Giving or selling it with Lion (or ML) on it will not be helpful for the recipient because the machine ID and their Apple ID will no longer match so they will not be able to get updates.
Have you checked your Purchases section at the app store? Here is what shows on mine:
If you are using the recovery mode and Mountain Lion comes up, then I can only assume that this is what you purchased. I don't know why it would show up otherwise.
As far as selling your Mac, the above is irrelevant since you will need to reinstall Snow Leopard and the recipient will need to purchase Lion (or Mountain Lion) using their own Apple ID.
However, you need to check on this since you may want to download Lion again for another machine of yours. So, if you are sure you purchased Lion and nothing shows under your Purchases at MAS, I would either call Apple or make an appointment with your nearest Genius Bar to get it sorted.

HT4437 I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

I have followed all relevant steps, my iPhone5 and apple TV are connected to the same wireless network, but I still cannot use airplay. When I choose the airplay option on my phone, the only option I get is "iPhone"

Welcome to the Apple Community Willy.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

IWork the only option?

Is iWork the only option MAC users have for importing/editing/exporting Word Docs?

Like everything else, it depends on what you're going to be using it for.
As Peggy says, TextEdit is great for working with text documents, but if you're working with complex files with photos/graphics and advanced formatting (headers, text boxes, columns, etc.), it won't be of any use.
I've just started playing with NeoOffice/J, which is Java-based. I don't know how new your iBook is, but on my iBook (700 MHz G3, 384MB RAM), NeoOffice is slow. Also, although it does interpret Word's advanced formatting, text boxes and graphics don't always line up, and its rendering of photos is hit-and-miss. When I tried converting a Word file into NeoOffice format, the conversion engine (I think it's a Java version of Visual Basic) hit a road block and froze. If you're sharing documents at work, and you need something to work on them at home, I'd recommend thorough testing before going ahead with NeoOffice.
AppleWorks 6 works great with text, but it's dicey on bringing in graphics, and it doesn't convert headers/footers at all. On the plus side, being a native Apple product, it's much faster than NeoOffice.
So much for the free applications. I haven't used iWork yet, but on the principle that it is an Apple product, and is the next better version of AppleWorks, I have high expectations for it.
Another alternative is ThinkFree. I don't know how it compares in price to iWork, but it does a pretty good job of importing/exporting basic Word files. It's been a while since I used it, and I don't recall importing anything with graphics or headers, but there must be others out there who have tried more advanced formatting with it.
Hope this helps.
Andrew

I'm getting a similar message: There was an error opening the database..." and the only option I get is a "quit" button. Help!

I'm getting a similar message: First it offers me chance to repair - but if I it repair, it crashes. Then if I select do not repair I get the following warning: There was an error opening the database..." and the only option I get is a "quit" button. Help!

From the path in the error message you posted it appears that the library is not on your internal (root) drive.
What type of disk is the library on and how is it formatted?
The crash log Léonie is referring to is what is printed out when Aperture crashes. You wrote that Aperture crashes in your first post so if the app crashes you must have gotten a crash report.
Message was edited by: Frank Caggiano

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

For the last 10 days I have been unable to open the Mail account on my eMac (MacOS10.4.11). When I click on the icon in the Dock the only option I get is "Force quit" and the main Mail bar will not open any choice. Any ideas?

You can setup Mail for iCloud on the eMac.
Do not delete the old account yet. sign up for an iCloud account if you haven't.
I understand .mac mail will still come through. Do not delete the old account yet.
You cannot use .mac or MobileMe as type of Account, you have to choose IMAP when setting up, otherwise Mail is hard coded to change imap.mail.me.com to mail.me.com & smtp.mail.me.com to smtp.me.com, no matter what you try to enter.
iCloud Mail setup, do not choose .mac or MobileMe as type, but choose IMAP...
On second step where it asks "Description", it has to be a unique name, but you can still use your email address.
IMAP (Incoming Mail Server) information:
• Server name: imap.mail.me.com
• SSL Required: Yes
• Port: 993
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password
SMTP (outgoing mail server) information:
• Server name: smtp.mail.me.com
• SSL Required: Yes
• Port: 587
• SMTP Authentication Required: Yes
• Username: [email protected] (use your @me.com address from your iCloud account)
• Password: Your iCloud password

Content Holder How do you get css class to appear in the wysiwyg editor? The only option is "clear class".

Need an answer to my question: How do you get css class to appear in the wysiwyg editor? The only option is "clear class".

Liam,
If it's not supported there, then where can I access the css and do you have any recommendations for a simple app to change the css style?

Always is the only option for block cookies...

Has anyone come across the problem where the only option under "Block Cookies" is Always?
The phone was working for a year and all of a sudden it got change to Always; and i cant choose any other option.
Always is the only thing listed.

Hmm i support exchange ; and didnt think we pushed a policy out like this, or was even capable of blocking cookies.. let me poke around and check Our EAS settings
Update:
I checked and there is nothing in that area that i can see..
There are tons of values; but nothing regarding cookies
http://technet.microsoft.com/en-us/library/bb123756(v=exchg.141).aspx
Update 2:
I did a general\reset\ reset all settings , no change

How do I uninstall once the trial period has ended? The instructions say to de-activate the software, but the only option I am given is to enter a serial number. Thank you

How do I uninstall once the trial period has ended? The instructions say to de-activate the software, but the only option I am given is to enter a serial number (I can't get to a place where I can go to help and de-activate).. Thank you

Mobriennc which operating system are you using? Which Adobe software title are you currently evaluating?

When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected. It

When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected. It was working great for the first week that I used it, but now it doesn't give me the converting option. I am very frustrated as I have done nothing to change anything, and I was thinking this was so great...now I am just pulling out my hair and do not have the option of calling anyone since no phone numbers are listed. I am VERY busy and do not have time to sit and wait over a half an hour to "chat", which I tried to do yesterday. All I want to do is very simply, convert pdfs to Word. I have paid for this and am not getting any help. I am not very savvy when it comes to Adobe this program and Adobe that program...I feel I am being scammed as I do not get simple answers for something that appeared was going to be simple. You can't even call customer service to talk to someone live to help walk you through.

Hello Kathie,
Sorry for the inconvenience that has caused to you.
Please let me know if you have tried converting any other PDF to word with Reader.
Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
Let me know if this converts fine.
Hope to hear from you.
regards,
Anubha

I tryed to update my iphone, now its saying i have to connect with itunes but when i plug it into a computer the only option is to restore it, i would lose all my things please help quick.

so recently i wanted to load my friends music onto my phone because my laptop broke and i had no other way to get my music. i loged out of my itunes so the music could load without any problems. i tryed to so an update on the softwear today and my phone says i need to conncect to itunes, but when i try the only option is to restore it! that would mean all my things on my phone GONE. please help i cant live without a phone for long but i dont want to have to restore it. pleaseee please tell me somone can help.

The problem is your friend's music does not belong to you. It is owned by your friend.
I'm afraid you cannot do what you are trying to do. Restoring the iPhone is what you would have to do.
In the future, put your music on the computer and transfer it to the iPhone, not the other way.

My iPhone will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings. I have no back up of my phone I've also tried the home/sleep button thing but nothing

My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone

That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.

How do I add an iCloud account to my "Messages" if the only options it gives me when I click "Add Account" is Google, Yahoo, and AOL?

I want to add another I cloud account to my Messages, But when I Click add account, the only options it gives me is Gmail, Yahoo, and AOL. But I have an iCloud.com email. What do I do in this case ?

Hi rarellano1,
In order to have an iCloud account available for the Messages application it must first be set up in System Preferences > Internet Accounts. If this is a second (or later) iCloud account, it will not have Messages available. See this article for details -
OS X Yosemite: Change iCloud feature settings
Thanks for using Apple Support Communities.
Sincerely,
Brett L

DV capture format is the only option... Where's HDV?!

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