Dynamic Scripting for Call Center Surveys

Hi All,
I need to create dynamic scripting for Call Centres. Any idea how dynamic scripting can be done.
Thanks a lot.
Amiga

Hi Raja,
Basically, there should be a provision to create/modify a transaction and questions based on the response provided. So if a question is asked in a survey and the response is "Yes", the next question should be different to the one for a "No" answer. Similarly there should be a provision to create actions based on responses.
Hope this makes it a bit clearer.
Thanks
Amiga

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aasmbat wrote:
Dear Support
My service has a web interface as well with the same functionality as the mobile app.
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While Evaluating this script I am getting below mentioned error. Any idea what i am missing here?
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function
get-DCping
[CmdletBinding()]
[Alias()]
[OutputType([int])]
Param
# Param1 help description
[Parameter(Mandatory=$true,
ValueFromPipelineByPropertyName
=$true,
Position
=0)]
[string]$Search)
$rtn
=
$null
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-SearchBase
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|
{$rtn
=
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$_.name
-Count
1
-BufferSize
16
-Quiet
IF
($rtn
-match
'True') {write-host
-ForegroundColor
green
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ELSE
{ Write-host
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red
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Hi,
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Function Get-DCPing {
[CmdletBinding()]
param(
[string]
$OrganizationalUnit
Get-ADComputer -Filter * -SearchBase $OrganizationalUnit | ForEach {
$computerName = $_.Name
$props = @{
ComputerName = $computerName
Alive = $false
If (Test-Connection -ComputerName $computerName -Count 1 -Quiet) {
$props.Alive = $true
New-Object PsObject -Property $props
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<b>Reward with points!</b>

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just follow the steps.
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expression type 0CF001
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just look into below code
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I have managed to cobble this together:
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http://technet.microsoft.com/en-us/library/gg398589.aspx
http://technet.microsoft.com/en-us/library/gg412791.aspx
http://technet.microsoft.com/en-us/library/gg412950.aspx
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Lisa Zheng
TechNet Community Support

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user10070712 wrote:
Hello, I would need your help in creating a ksh file. We have two ksh files. One for deletion the eim table and the other one is for running the eim job.
Ksh file for running the eim job is okay. But the ksh file running the delete sql is not. We were thinking that we may have some sort of mistake in the syntax could have caused the problem we experiencing now. Need your expertise to check it. Please?What does this have to do with APEX, which is the topic of this forum?
What is "eim"? Why have you chosen to post this here?

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Here is the situation:
I had decided to leave Verizon Wireless after about 10 loyal years with them. First, when the "new every two" plan was discontinued it was and still is, a very sore spot for me and a lot of other longtime customers. Then, back in 2011, some "genius" decided we customers needed to pay $2 to pay our bill online. What a frigging farce. Hell, verizon, if you want $2 more a month, then raise the rates, be honest with the customer and be done with it. I hope the stupid s.o.b. that tried to implement this idea is now on the unemployment line. How frigging stupid can you be?
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I am really glad to hear such a positive outcome for a possible bad situation, here is contact information that may help you voice your positive feedback.
Verizon's Corporate Office Headquarters in the USA:
140 West Street
New York, NY 10007
Corporate Phone Number: 1-212-395-1000
Corporate Fax Number: 1-212-571-1897

Dynamic Scripting for Call Center Surveys

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