E-mail can be received but not sent
E-mail has been working fine until a couple of days ago. Now any e-mail sent get's stuck with the clock icon next to it but doesn't send. E-mail can still be received. Any tips?
Hi all. My apologies for the slow response on this issue. After first writing this post and much Googling, I managed to resolve it in a fashion.
Firstly. thanks for your replies.
Allaineem - it was affecting all contacts. I tried to send an e-mail to my work address and personal address with the same result.
Frankm5 - I didn't get as far as looking at the smtp server because after resetting the device and clearing out the text message and e-mail inbox/outbox, it started working again.
The phone itself is used for business purposes and is a shared ''on call phone'. Hundreds of texts/e-mails are sent on a weekly basis but none of the users had cleared it out. There was over 2 months worth of texts and e-mails to 100+ recipients so I think it was just hammering the memory.
Similar Messages
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Why can I receive but not send mail?
Why can I receive but not send mail?
With sparse information you give I would venture that you have not set up the correct Outgoing Mail Server settings in Mail>Preferences>Accounts. Contact your ISP for their set up.
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This is for your protection, its not supposed to be easy.
You should be keeping a record of all your passwords, security answers, etc.
Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
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Why can I receive but not send emails
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Perhaps the outgoing mail server settings are incorrect or incomplete.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
Why can I receive but not send in mail?
why can I receive and not send in MAIL. It is configured the same as my desktop?
Message says Cannot send message using server smtp.
When I go to connectiom doctor Connection status says mail was able to connect to internet. smtp says connection to server succeeded, login not required. but it can't seem to login inot my account. I am running it wirelessly.
port is 110.
I receive okay.
thanlks for replying -
Trying to set up mail.. will receive but not send
Trying to set up mail.... will receive but not send. Already called internet provider. They said ask Apple.
Hi ...
Mac Pro, Mac OS X (10.7.2), Lion.
From the Lion Help viewer ...
If you can’t send messages
If the Send button is dimmed or you see an alert that your message can’t be sent using the outgoing mail server, you might not be able to send messages. Here are some things you can try:
Make sure the outgoing mail server is specified correctly, as directed by your email service provider.Verify your outgoing mail server
If you try to send a message and a dialog appears saying you need permission, an administrator has limited the email addresses you can correspond with. Click the Ask Permission button.Request permission to send messages
Choose Window > Connection Doctor, and follow any instructions displayed in the Details column. Check whether there is a problem with your outgoing mail server or a firewall, if applicable, or if there was a login failure. If the Connection Doctor indicates a firewall problem:Verify there is no firewall software blocking email traffic on port 25, 465, or 587.Check whether you’re affected by another firewall. This could be either software installed separately from Mac OS X or built into an Internet sharing router, or software administered by your Internet service provider. Contact the appropriate person to find out whether a firewall exists.
You may be able to send messages from only a certain location. For example, if you send messages from school, you may not be allowed to send messages using the school’s outgoing mail server when you’re at home. Or, the email service provider may allow you to send messages but with stricter settings (such as requiring a name and password). Get the information you need from your provider and then change the outgoing mail server settings in Mail preferences. -
Why can I receive but not send messages through Mail?
I recently installed a wireless router (linksys). I can send mail at the local coffee shop, yet here at home I can't. I know it's something very simple, but I'm giving up...and asking for help in fear of tweaking the settings beyond my knowledge. I get a popup that tells me I can't use the listed server for outgoing mail. I have a couple choices...1) lynksys 2)stmp.mac.com:tugboater.
I wish I could get it set up...Its annoying to have to use mt yahoo address.
Heelllppp!Help! I have read through this string, but not found an answer. I too, can receive emails but not send them. The problem started last week - I've been successfully using my mail account for 2 years and then last week, stuff I send just disappears - no error messages. I didn't change any settings or do any updates. All sent messages show in my "sent" folder, as well. I have tried everything, including restoring my hard drive from a backup copy made before I was having difficulty.
I used suggestions in the online help, including using the "ping" function to see if I was communicating with my outgoing mail server. Trying to ping mail.mac.com I get the error message:
"PING mail.mac.com (17.250.248.152): 56 data bytes
--- mail.mac.com ping statistics ---
10 packets transmitted, 0 packets received, 100% packet loss
I am using mail and .mac mail through a cable DSL line and Airport wireless connection.
I tried changing my outgoing port to 110 and to 25 without help.
Any thoughts? -
After doing an iOS update on my ipad I can no longer send emails...I can still receive. my settings have not changed but I just can't send???any suggestions?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you canuse a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Mac mail 7.3 receiving but not sending
Hello everyone,
I have been stuggling with this problem for three days now. I set up a new e-mail account (for a new job) and the new account will receive fine but not send. Here is the general set of steps that I followed:
* Used IMAP unsecured - smtp port 25. Failed due to port blocking
* Used IMAP unsecured - smtp port 587. Works on other servers but this one not.
* Used IMAP and smtp secured with SSL - smtp port 465. Failed.
The last one is what I believe I should be using. I get the standard "Could not connect to this SMTP server..." message on connection doctor, and all I get from the log is:
INITIATING CONNECTION Jun 10 11:04:13.633 host:vps2955.inmotionhosting.com -- port:465 -- socket:0x0 -- thread:0x608002468c00
CONNECTED Jun 10 11:04:14.278 [kCFStreamSocketSecurityLevelNone] -- host:vps2955.inmotionhosting.com -- port:465 -- socket:0x600000ad8d40 -- thread:0x608002468c00
With no "READ" or "WROTE" messages or anything else. The "kCFStreamSocketSecurityLevelNone" seems odd, but I've seen that elsewhere. I've also tried:
* Turning off SSL and using 465 - failed
* Deleting all related keychain items - no effect (after accepting the cert)
* Running keychain first aid - no problems
I contact inmotion hosting and they said my settings all look right. They can probe further, but I need to coordinate with my boss to get permissions for them to do that (maybe later today).
One additional thing - using network utility I am able to see port 465 on this server as expected.
I'm at a loss. I've set up many, many e-mail accounts in the past and this is the first time I have ever had these sorts of problems. Help!!!Under no circumstances should you ever change the trust settings of any SSL certificate, unless you created it yourself. That's just about the most dangerous thing you can do with a computer.
Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.
Step 1
From the menu bar, select
▹ System Preferences... ▹ Date & Time
Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
Check the box marked
Set date and time automatically
if it's not already checked, and select one of the Apple time servers from the menu next to it.
Step 2
Triple-click anywhere in the line below on this page to select it:
/System/Library/Keychains/SystemCACertificates.keychain
Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
Repeat with this line:
/System/Library/Keychains/SystemRootCertificates.keychain
If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it by pressing command-V. Select the line you just pasted and continue as above.
Step 3
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.
In the Keychains list, there should be items named System and System Roots. If not, select
File ▹ Add Keychain
from the menu bar and add the following items:
/Library/Keychains/System.keychain
/System/Library/Keychains/SystemRootCertificates.keychain
From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu at the top, select
When using this certificate: Use System Defaults
Close the inspection window. You'll be prompted for your administrator password to update the settings. Revert all the certificates with non-default trust settings.Never again change any of those settings.
Step 4
Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.
Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
Help ▹ Keychain Access Help
from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
Step 5
From the menu bar, select
Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Step 6
Triple-click anywhere in the line of text below on this page to select it:
/var/db/crls
Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.
Step 7
Restart the computer, empty the Trash, and test. -
Why can i receive but not send mms?
i have the iphone 3g and have upgraded to 3.0
i can receive mms, but not send them. the bar goes to about 90% of the way, then i am left with a red blob, telling me it failed.
any idea why or what to do to resolve it?Who's your provider?
I had the same problem with Optus in Australia.
It turned out to be a problem with my profile at their end. I was set to be a prepaid customer, when really I have an account. They fixed it in a few seconds by recreating my profile. -
Mail: can't receive but can send / really strange!
hello
I've configured mail preferences and also talked with my server about the info related, but they wont help :s
I can't receive any mail, but the strange thing it's that I do can send. I believe there's something wrong about the Incoming mail server info. Maybe someone can tell me what's the format of the info I need, so i can check with my server settings.
thanks a lot,
L.The people in the Leopard > Mail and Address Book forum should be able to help you more
http://discussions.apple.com/forum.jspa?forumID=1223
I will ask the Hosts to move this thread for you.
5:35 PM Sunday; August 17, 2008 -
This is a recent issuse. Worked fine 4 days ago. for last 3 days I can go to Windows live (my email account), I can log in, but that's all. When I click on my email tab, or any tab, nothing happens. I can go on line with Windows Exployer and it works fine.
''Adblock Plus may be blocking too much''
Please update your filter subscriptions in "Adblock Plus".
see "What to do when Adblock Plus blocks too much" within the following:
* https://support.mozilla.com/en-US/questions/893525 -
TS3899 Why can I receive but not send mail on my ipad
For some reason I can receive emails on IPad mail but it will not send.
Can anyone tell me why and what I can do?iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom -
Why can I receive but not send mail from my itouch?
This is a recent thing. The error message " the sender address was invalid" pops uo when I try to send. I checked the settings and everything seems the same as when it was working.
HI,
Try looking in the contacts app or where you typed the email adress at the top to see if it really is the right email. -
Email being received but not sent
all of a sudden, my email stops sending (yet still receives). i get the following error message
"This message could not be delivered and will remain in your Outbox until it can be delivered.
Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator."
my email provider claims this is an Apple issue - having deleted and recreated email accounts
the provider is blueyonder.co.uk
ive tried different ports but they dont work either.How do you send them, presumably if you are complaining that they send OK with webmail you are using an email client, if so which one?
What operating system does your computer use?
Which email system are you on. Is it BTYahoo or BTMail? If you are not sure use this link.
http://diagnostics.bt.com/login/?workflow=EmailChecker
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