E-mail not getting messages on phone

I have 2 email accts and one (the one used the most) stopped receiving messages on Mon the 17th of Feb.. This account is with my current carrier AT&T while the other is with Verizon. Any suggestions?

Delete the account from your phone then add it once again. If you still have issues receiving mail to it, type www.blackberry.com/integrate in your phone's browser and try to set it up that way. If it works, great. If it doesn't work, call AT&T and see what they have to say.
Once they've sorted things out and before you hang up the phone with them, ask them for help in getting access to their self-serve BIS (BlackBerry Internet Service) site at http://att.blackberry.com . From this site, you can edit the accounts you carry on your phone without the assistance of AT&T. It's a great resource to which you should get access.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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HI ,
have at look at this link :
https://www.sdn.sap.com/irj/scn/wiki?path=/display/xi/step%252bby%252bstep%252bmail%252bto%252bfile%252bscenario
It contains the scenarios with "Mail to File Scenario using the Transport Protocol as IMP4 " as well as "Mail to File Scenario using the Transport Protocol as POP3".
Have a look at them.
Thanks,
Pooja

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Excellent!
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Hello, Chantal105
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Restart the iPhone.
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Hello All,
Mail has been doing some odd things for me of late (at least the last week) and I'm lost for a solution to my problem. As far as I can tell, perhaps my Prefs. have become corrupted, or at least something in relation to Mail has become corrupted. Perhaps someone has a solution to this issue before I have to back it all up and NUKE the whole **** app to get back up and running properly.
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Boz

Hello Boz.
This appears to be a rules issue. Mail is almost certainly downloading those messages, but they’re probably being processed by your rules in an unexpected way — given the information you’ve provided, maybe because there is something wrong with the file where the account settings are stored.
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
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ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
<hr>
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
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6. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
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<hr>
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Mail not receiving messages suddenly

I have two email accounts on my original iPhone. I noticed tonight when I checked my email on my desktop that there were messages in both inboxes, but they were never received on my iPhone. When I push the circular arrow in the bottom left of the screen to get my mail it just keeps saying, "checking for mail". Usually when I go to my mail, I would notice that the mail was checked within the past hour or so (as I have set). But the past couple days it has not been checking unless I push the button to do so...but still not receiving messages. I tried to check the settings but couldn't get it to work. My passwords, etc. are fine. I just can't get messages. Is there something up with mail and the new 2.0 on the original iPhone? Thanks, Brian

Hi all - I just did some experimenting, after also not receiving any mail on my original iPhone since the version 2.0 update. I manually deleted all email accounts on my iPhone. After this was done, I did a reset on the phone (held both buttons down until it did a restart). Then I re-synched the phone and in iTunes, in the iPhone synch menus, selected "replace information on this iPhone" with Mail Accounts checked.
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E-mail not getting messages on phone

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