E-mail Notification of Work Status Change

Hi Experts, I configured and triggered a BPC e-mail notification for Work Status change. However, there are few areas I would like to improve on. Please help. A sample notification message is attached below. Areas highlighted in red are the areas I would like to improve on.
Subject: You have received an automated message from %PRODUCT2%
The work status code of Entity has been changed by RCHU:
This is to inform you that RCHU has updated the work status to Submitted on 01/09/2012 16:21 UTC.
Category:C_Actual
Entity:E_1211
Time:2007.FEB
New Status:Submitted
Date/Time:01/09/2012 16:21 UTC
Here are my questions.
1. Subject line - Where do I configure the variable %PRODUCT2% ?
2. Entity - How can I display the description of the Entity?
3. Date/Time - How can I display local time instead of UTC?
Thank you in advance for your help. We are running the Microsoft version of BPC.
Edited by: Raymond Chu on Jan 12, 2012 8:17 AM
Edited by: Raymond Chu on Jan 12, 2012 8:18 AM

The periodic scripts or launchd would have to send the email. I don't think you have to do anything to send mail, just receive it, you can check that from the command line:
mail [email protected]
When you finish your message put a period on a blank line and hit return, that indiecates the end of the message.
The one butt biter is that Apple puts a .forward file in all home directories that says to direct all mail to /dev/null , essentially it sends it to a black hole. You'll need to edit this file and put in your email address (if you want the email to go there) or the mails (should) wait for the user to run the mail command to read their messages.
The mail command has a fairly extensive man page:
man mail
Roger

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E-mail Notification of Work Status Change

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