E-Recruiting: Standard WF for candidate creation remains in process

Hi all,
we are using E-Recruiting 6.03 and I don't understand why the standard workflow WS51900008 (Object creation) remains in process on the task that calls the method ERC_ACTIV.ProcessDocument when a
new candidate is created (activity 1010, Acknowledge Candidate). So no notification is sent. If I try the same method from SWO1 it works fine with the same instance.
Any suggestion, please?
Thanks, best regards.
Angelo

Hi Angelo,
the straight forward solution would easily be: "Forget this Workflow". If you do a serious rollout project for sap e-recruiting you have to design your process(es), define your activities based on it/them and implement the workflows you need. The delivered workflows can be taken to find info on existing / delivered functions but not even work as base to copy the rollout workflows as they are gigantic monolites which you can not develop to your requirements while keeping maintanence possible.
If you really insist on getting the workflow running, please check the following points:
- wf-batch needs SAP_ALL as sap requires
- wf-batch needs a candidate created using RCF_CREATE_USER, pick an employee id which does not process conflicts to existing ones e.g. if you test ALE
- wf-batch needs a printer assigned in his profile
- ensure propper workflow config
- ensure the workflow is using the event queue AND the event queue is really running. All workflows triggered by ERC_OBJECT event CREATED has to use the event queue otherwise you will produce errors and data inconsistencies
Best Regards
Roman Weise

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