EA4500 router web page not accessible for use.

I cannot login, web page pops up but its only a blue screen with help icon and privacy icon at bottom nothing is interactive. Have tried mylocalrouter.com, linksyssmartwifi.com. When uninstall software, hard reset router then reinstall software I get to the the login icon but when try to login it shows blue screen as previously mentioned in message. Router works but at a reduce speed and cannot manage any options. Tried updating firmware but once I unzip there is no way to install the .ssa firmware file

Hi mtebaldi, have you tried using another browser and computer? If you're using a wireless computer, you may also try to turn the wireless computer WiFi switch to off then connect it directly to the router using an Ethernet cable. Once done, reaccess UI again. You may also try to access UI using "myrouter.local". 

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