Edit locally problem

Hello,
I have a problem with the edit locally command. I always get the error message If your application does not start, your local settings may be preventing you from editing locally.when trying to edit a file locally. The settings for local editing are
ActiveX Version Check: true
Active Component: ActiveX
Java Runtime Version: 1.3
Does anybody know help?
Kind regards,
Domink

Hi Dominik,
if you have restricted administrator permissions on you client PC the edit localy ActiveX can not be installed as mentioned in this <a href="https://forums.sdn.sap.com/thread.jspa?threadID=112607">thread</a>.
Check the information there, or better the updated SAP Note pasted there by Michael with the number: <a href="https://service.sap.com/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=755581&_NLANG=E">755581</a>.
Hope it helps,
Robert

Similar Messages

Problem with 'Edit Locally' command -- Due to IISProxy?

Hi,
We have a problem with 'Edit Locally' command since we are using Windows Authentication. Our architecture is:
SAP EP 6.0 SP2 Patch 28 (Solaris)
IIS Proxy (Windows 2003)
The situation is:
If we access to SAP Portal using old url (directly to Solaris) using form-based authentication we do not have any problem with 'edit locally' command.
However, if we access to SAP Portal using IISProxy and Windows Authentication we get an 'Operation failed' error message.
     Java plug-in console shows the following message:
cargar: clase com/sapportals/wcm/app/docapplet/DocApplet.class no encontrada.
java.lang.ClassNotFoundException: com.sapportals.wcm.app.docapplet.DocApplet.class
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
     at sun.applet.AppletClassLoader.getBytes(Unknown Source)
     at sun.applet.AppletClassLoader.access$100(Unknown Source)
     at sun.applet.AppletClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     ... 10 more
Where is the problem? Is due to authentication method? SAP Portal or IISProxy configuration?
Thanks,

Thanks for your comment,
Now, we have tested with version 1.5.0_01 plugin version but the result is the same: 'Operation failed'
This is a very important topic to solve before installing Windows Authentication in a productive environment.
Has anybody any solution?
Damiá

IISproxy problem: Edit locally - check in

Hi all EP freaks,
I have with succes implemented th IISproxy filter so I now can access the portal through the IIS(version 5.0).
I have som excel files that are being edited with the "Edit locally" function. This works fine (excel opens up and I can edit the data locally) but when I afterworth will "Check In" the modified documents the system "hangs". On the client the normal "copy file windows window" showing "Copyied 140% and still not finished... This wil go on for ever so I click cancel and the modified excelfile is'nt updated through the portal.
THIS WORK FINE BEFORE I IMPLEMENTED THE IISproxy module...
In the IISproxy log file i have:
18:02:47   4400 Proxy    | POST http://server01.domain.local:50100/irj/servlet/prt/portal/prtroot/pcd!3aportal_content!2fTEST!2fManager!2fTESTMAPPE!2fDocuments!2fcom.sap.km.AdminExplorer_2/dok | HTTP/1.1 200 OK | 0.000 | 0.078
18:02:48   4400 Proxy    | GET http://server01.domain.local:50100/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/etc/docservice/docservice.cab | HTTP/1.1 304 Not Modified | 0.000 | 0.046
18:02:49   4400 SAP    E NiRawOutStream::RawWrite(): NiRawWrite( NI-1 ) failed: -6 (NIECONN_BROKEN)
18:02:49   4400 Proxy E ProxyImpl::ProcessBody(): IOException: NiRawOutStream::RawWrite(): NiRawWrite( NI-1 ) failed: -6 (NIECONN_BROKEN)
     at SapConnection.cpp:331
18:02:49   4400 Proxy E Failed to send request body.
Please help me
Best regards
Lars Bregnedal

Please try also the following settings:
use-continue=false
keep-alive=false
close-socket=true
These were reported by SAP support as the recommended settings for customer having problems with Local Editing and IIS Proxy.
ActiveX is for Windows only, Java Applet can be used also on other platforms. To use the Java Applet uncheck ActiveX, select "Java Applet" and set the version to "1.3" even if running 1.4 (again a recommendation from SAP support).
If it still doesn't work, you should check that your Java Plug-In actually works. Here is a link I always use to check that the Java Plug-In works:
http://www.java.com/en/download/help/testvm.jsp

Problem in Edit Locally

Hi,
I can't able to work with "Edit Locally" in my text file in the Public document.
Can any body tell me,If i want to do any setting or adding any role ?...for enabling the "Edit Locally" option in my public document.
Regards,
Ravi.

Hi Ravi,
You need to configure edit locally in the KM Configuration either to run as Java Applet or ActiveX:
http://help.sap.com/saphelp_nw04s/helpdata/en/a6/181b09bcc7fe4389c8c17d2ad849cc/frameset.htm
Also, as mentioned there "Regardless of whether you are using ActiveX or the Applet, you have to make ActiveX settings in the browser (Internet Explorer) in order to use the Edit Locally function."
You might also want to check all prerequisites mentioned here:
http://help.sap.com/saphelp_nw04s/helpdata/en/3b/cbf52dde472343a5b8941dd43cc479/frameset.htm
Hope this helps,
Robert

Improper message in iview when "Check in Now " fails in edit locally

Hi
We have implemented our own repository manager. I am facing a problem while Checking in a document after edit locally.
Usually edit locally undergo followings set of activities.
1.     Get the content of file using Content manager implementation and open that using appropriate application.(say a txt file in note pad)
2.     Then user can edit the file and save it.(it goes to temp directory)
3.     Three buttons appear in the iview (Check in now ,Check in later,Cancel editing)
4.     If user choose Check in now option .It should save the file in backend, which involves following steps
i.     Lock the resource
ii.     Set content and Save
iii.     Unlock
If any one of this 3 step fails while Check in Now it should display an appropriate message in iview stating the reason of failure.
So when a user without having Lock permission tries to perform a Check in Now, the first step fails (i).and it throws a exception which is wrapped as a ResourceException. In fact the same error message is getting written to the log4j files and it doesnt proceed with any backend operation.
But I am getting a message File "dmadmindoc.txt" has been checked in.
Where as file has not been checked in .Means application logic works fine, but error message wrapped doesnt get reflected to end user.
Can any body suggest overriding this message?
Regards
Arati

Hi Siva,
Please double-check the prerequisites at http://help.sap.com/saphelp_nw04s/helpdata/en/3b/cbf52dde472343a5b8941dd43cc479/frameset.htm - for example, that you are not in "Personal Documents". Also keep in mind that you might need to restart the server if you have switched on the application properties service at runtime.
If all this doesn't help, open an OSS message.
Hope it helps
Detlev

'Edit Locally' command Error -- IISProxy?

Hi,
We have a problem with 'Edit Locally' command since we are using Windows Authentication. Our architecture is:
SAP EP 6.0 SP2 Patch 28 (Solaris)
IIS Proxy (Windows 2003)
The situation is:
If we access to SAP Portal using old url (directly to Solaris) using form-based authentication we do not have any problem with 'edit locally' command.
However, if we access to SAP Portal using IISProxy and Windows Authentication we get an 'Operation failed' error message.
     Java plug-in console shows the following message:
cargar: clase com/sapportals/wcm/app/docapplet/DocApplet.class no encontrada.
java.lang.ClassNotFoundException: com.sapportals.wcm.app.docapplet.DocApplet.class
     at sun.applet.AppletClassLoader.findClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.applet.AppletClassLoader.loadCode(Unknown Source)
     at sun.applet.AppletPanel.createApplet(Unknown Source)
     at sun.plugin.AppletViewer.createApplet(Unknown Source)
     at sun.applet.AppletPanel.runLoader(Unknown Source)
     at sun.applet.AppletPanel.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: open HTTP connection failed.
     at sun.applet.AppletClassLoader.getBytes(Unknown Source)
     at sun.applet.AppletClassLoader.access$100(Unknown Source)
     at sun.applet.AppletClassLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     ... 10 more
Where is the problem? Is due to authentication method? SAP Portal or IISProxy configuration?
Thanks,
Damiá

I'm having the same problem. Did you solved it?
Thanks!

Edit locally giving error "Operation Failed"

while edit document locally in KM trough the command "edit locally". After clicking on "edit locally"a digitalized signed applet pops up with run and cancel button.(here applet is being set instead of Active x).I clicked cancelled. It shows the error "operation failed".Doesn't allow me even next time. Showing
How to solve the problems that even though I click the cancel, the next time same applet should popped up

Hello,
i me having the same Issue when i try to edit KM File locally (Excel) -> Operation Failed Error.
please advice how did u solved the Issue?
Thanks and Regards,
Nazih

Collaboration Room - Edit Locally Cache Issue

Hello,
We have a situation where 2 users try to edit word file locally. For one user (A) everything works fine. The changes are uploaded and can be seen after Check In is done. For the other user (B), the changes are visible when he clicks on the file, but if he tries to edit the file again, it does not show the changes. If the user (B) logs off and closes the browser, and then logs back in, he can see his changes if he tries to edit the file. If the user (B) logs in through user (A) machine everything works as it should.
We compared browser setting for both users and they are identical. We especially compared cache setting, but it is the same. There seems to be PC/browser setting somewhere, but I can not figure out what it is. Any ideas?
Thanks,
Alex

Hi Alex,
we have the some problem. The problem is even reproducible with one user. We reported that bug to SAP.
This is our way to reproduce the problem:
01. open IE
02. point it to http://HOSTNAME:PORT/irj/go/km/navigation/documents/FOLDER
03. login
04. "edit locally" for the already uploaded .doc
05. Word opens and I add a new line to the doc
06. Switch KM window
07. Hit "Check in now"
08. Switch to Word and closing it
09. Switch to IE and click on the docs title to open Word. Word shows me the last change.
10. Closing word again
11. "edit locally" and my last changes, which I saw when clicking the title are gone.
12. Closing Word and selecting "Cancel Local Editing" in the km window and closing IE.
13. repeating steps 01 to 04: (open IE, call URL, login, edit locally for that doc)
14. changes are in that document
I we here something from SAP, I'll post it.
best regards,
Nils

Edit locally throws NullPointerException

Hi All,
While doing EditLocally in a Custom Repository Manager,it throws a null pointer Exception.
As per the Repository Manager Implementation
log ,we dont any exception. So as there is no such relevent error realted to repository manager in default.trc file.
RF doesnt pass call to setContent() method of ContentManager.
We failed to do so in Nw04 SPS11 and Nw04 SPS14.
Where as we can able to edit successfully in NW04 SPS09.
Regards
Arati
Following is the stack trace we got in iview of edit locally
Please wait
Your request is being processed
System Error
An exception occurred during the program execution. Below you will find technical information pertaining to this exception that you might want to forward to your system administrator.
Exception Class
Call Stack java.lang.NullPointerException
        at com.sapportals.wcm.control.edit.ResourceClientSideEditControl.renderLockedByUser(ResourceClientSideEditControl.java:1029)
        at com.sapportals.wcm.control.edit.ResourceClientSideEditControl.renderIsLockedByOther(ResourceClientSideEditControl.java:344)
        at com.sapportals.wcm.control.edit.ResourceClientSideEditControl.renderCurrentConditions(ResourceClientSideEditControl.java:302)
        at com.sapportals.wcm.control.edit.ResourceClientSideEditControl.render(ResourceClientSideEditControl.java:191)
        at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:42)
        at com.sapportals.wdf.stack.Pane.render(Pane.java:155)
        at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
        at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)
        at com.sapportals.wdf.stack.Pane.render(Pane.java:158)
        at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
        at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)
        at com.sapportals.wdf.stack.Pane.render(Pane.java:158)
        at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
        at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)
        at com.sapportals.wdf.stack.Pane.render(Pane.java:158)
        at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)
        at com.sapportals.wdf.WdfCompositeController.internalRender(WdfCompositeController.java:696)
        at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:664)
        at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)
        at com.sapportals.htmlb.Container.preRender(Container.java:118)
        at com.sapportals.htmlb.Container.preRender(Container.java:118)
        at com.sapportals.htmlb.Container.preRender(Container.java:118)
        at com.sapportals.portal.htmlb.PrtContext.render(PrtContext.java:413)
        at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)
        at com.sapportals.wcm.portal.component.base.KMControllerDynPage.doOutput(KMControllerDynPage.java:130)
        at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)
        at com.sapportals.portal.htmlb.page.PageProcessorComponent.doContent(PageProcessorComponent.java:134)
        at com.sapportals.wcm.portal.component.base.ControllerComponent.doContent(ControllerComponent.java:73)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.doRefresh(AbstractPortalComponent.java:355)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:188)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
        at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
        at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
        at com.sapportals.portal.pb.IviewModeProxy.doContent(IviewModeProxy.java:20)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
        at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
        at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
        at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
        at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
        at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
        at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
        at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
        at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
        at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
        at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
        at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
        at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
        at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
        at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
        at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
        at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
        at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
        at java.security.AccessController.doPrivileged(Native Method)
        at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)
        at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:160)
Report Error

Some more behavior of this problem
1)when try to edit locally>file download started and open the file in approprite application>and in the KM iview got the null pointer exception(which usually have check in now, check in later, cancel local editing buttons)
2) When resume local editing...nothing happens. Even doesnt through error in iview
3) when do a lock explicitly to any document- through selection->lock,it puts a check_out_by_me symbol rather than lock_by_me symbol
Please any body help to resolve the issue,
Regards
arati

Excel files getting corrupted when editing locally

We are getting corrupted files when using "edit locally". Editing seems to work fine, but when the next user tries to open the file it is corrupted. This error only occurs intermittently. When checking the logs I found below error message:
#com.sapportals.wcm.repository.service.appproperties.PropertiesManager#irj#com.sapportals.wcm.repository.service.appproperties.PropertiesManager.handleCheckout(431)#System#0#####Client_Thread_13##0#0#Error##Plain###Failed to handle checkout for rid /ithw/it hw documents/Inventory/MU_Inventory.xls: com.sapportals.wcm.repository.service.appproperties.persistence.PersistenceException: [SAP_Portals][Oracle JDBC Driver][Oracle]ORA-00001: unique constraint (SAPWCM.WCM_AP_PROP_PRIMARY) violated
ORA-06512: at "SAPWCM.WCM_AP_COPY", line 1
ORA-06512: at line 1
Does this have anything to do with my problem? What do I do about it?
We're using KM Docuserver Control 6.1.5.1
Regards
Carl Schultze

TSM:
Thanks for the reply. I'd be "LOST" without you!
Anyway, the camera only came with a Windows disk. Per the manufacturer, it doesn't need mac drivers, and the windows drivers are only for the web cam function (which i don't use.)
The camera is formatted under FAT32 (Windows) format. I couldn't run permissions repair. I did do a repair disk under disk utility. Still having the issues.
I tried iMovie. I can import the avi file from the camera, and it works!!!!
So it would appear that there's a bad codec in QT/Perian/VLC?

Customize local folder for edit locally

Hi Experts,
I am running EP 6.0 SPS 17 with KMC on system i. We are running Active Directory in the company. We have a problem with users when doing 'edit locally', since they are defined as 'user'. They don't have permission in any of the folder on the local PC, except 'c:\temp'. When doing 'edit locally', the file is downloaded into 'C:\Documents and Settings\<user>\.......' which is prohibited.
Do you know the place to customize the destination folder for 'edit locally', so we can place the downloaded file into 'c:\temp' instead?
Thanks before.
Best regards,
Agoes
Message was edited by:
Agoes Boedi Poerwanto

Hi Agoes Boedi,
You can force KM to save the temporary files to c:\temp by creating a new user specific system variable (under environment variables) with the name "SAPKM_USER_TEMP" (and the path "c:\temp).
You need to close all browser sessions and start a new one after creating the new user specific system variable.
Hope this helps,
Robert

Local admin rights when Edit locally

Hello, all!
We have the same problem as in
Local Admin rights to "Edit Locally" ?
"The end users do not have administrator rights on their local PCs , they logon to the domain server with restricted rights. When it comes to portal, when trying to edit a document with "Edit locally" it is not possible to do is even if the user has all the rights for the document in the Portal KM configuration. When we make the user local admin, everything is OK"
We are on SPS14, Windows XP SP2. Domain users can run corresponding applications and can create dirs or files in a temp directory. We also utilize env. variable SAPKM_USER_TEMP but with no success.
Could yoã please suggest, how to find rights needed to execute Local Edit. Are there any way to trace this Docservice ActiveX?

Hello Roman,
here a note which describes a solution for a user account wuth restricted rights:
The Edit Locally activex will be installed based on following
installation steps:
The browser will recognize that the KM DocService activex has to be
started.
In case of the activex isn't installed on the the PC, it will be
downloaded from the KM server (...etc/docservice/docservice.cab)
The browser will extract two DLLs from the docservice.cab file
(docservice.dll and sapkmprogressplayer.dll) and register them on the
local PC. To see if the installation succeed you can open within the
browser following dialog: Tools/Internet Options/Settings/View Objects,
look for program file SAP KM DocService Control.
Registry keys in following areas will be created:
Area HKEY_CLASSES_ROOT:
HKCR\AppID\{5F8983A6-347C-46B9-BA7A-1B87E5DAE0BC}
HKCR\ProgressPlayerMod.ProgressPlayer
HKCR\ProgressPlayerMod.ProgressPlayer.1
HKCR\CLSID
HKCR\TypeLib
Area HKEY_LOCAL_MACHINE:
HKLM\Software\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINNT/Down
Downloaded Program Files/DocService.dll
HKLM\Software\Microsoft\Code Store Database\Distribution Units\
When finishing these steps successfully the installed version can be
located within the browser dialog Tools/Internet Options/Settings/View
Objects SAP KM DocService Control and den KM DocService will
start loading the document content from the KM server and starting the
corresponding application for editing.
Installation with restricted user accounts:
With restricted user accounts e.g. no access rights to create registry keys in the area of HKCR or HKLM etc., which lets the described installation fail, following installation procedure leads to success:
Register the needed DLLs manually on the PC (e.g. via a shell command script) with a user account having enough access rights.
1.1 Create an installation folder (don't use /windows/system32) on the PC and copy the DLLs (docservice.dll and sapkmprogressplayer.dll) to it (extract them from docservice.cab with a tool e.g. winzip).
1.2 Open a command shell on this installation folder.
1.3 Unregister possible existing versions with the following command:
"regsvr32 docservice.dll /U " and "regsvr32 sapkmprogressplayer.dll /U "
1.4 Register the both DLLs with: "regsvr32 docservice.dll" and "regsvr32 sapkmprogressplayer.dll "
1.5 If the two registration steps fail check the permissions to write
into the system registry.
1.6 The installation folder do not need special permissions, the linkage to the DLLs will be done via the system registry.
1.7 Additionally the following setting is mandatory to succeed the installation:
Disable the "ActiveX Version Check" function within the KM Configuration
SystemAdministration->SystemConfig->KnowledgeManagement->
->Configuration->ContentManagement->Utilities->Editing->LocalEditing-> ActiveX Version Check (Uncheck the checkbox)
Setting a different TEMP directory:
In cases that it is problematic to use the standard %TEMP% directory, setting the environment variable SAPKM_USER_TEMP pinpointing to a corresponding directory path (e.g. X:\SHARES\USERS\xxx\CheckedOutDocuments) will be also supported. If the access to that directory fails the standard %TEMP% directory will be used as fallback.
Hope this helps,
Michael
Message was edited by: Michael Braun

Edit Locally: The download of the document failed

Hello All-
We've run into an issue on our portal (EP7, SPS17) where users can not Edit Locally. The command returns the warning "The download of the document failed".
I've checked the logs and the configuration of Local Editing in System Administration and nothing seems out of place. Furthermore, the same configuration seems to function fine in our test environment.
Any ideas?
thanks

Hi Tim,
There are a couple of Notes regarding local editing problems.
You might want to check those:
[1051477|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_pdk/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d31303531343737%7D]
[755581|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_km/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d373535353831%7D]
[1158348|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_km/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d31313538333438%7D]
[747031|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_ep_km/~form/handler%7B5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d373437303331%7D]
Hope this helps,
Robert

SP13: html file - edit locally

Hi Experts,
We recently upgraded our system to 04s sp13.
After upgrade, when trying to edit locally an html file in KM I recieve an error:
The download of the document failed
After that I sometimes even get the Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. error.
To me it looks like a bug, and I'm going to open an oss message regarding it but I wanted to know if anyone encountered this before.
The edit online option works fine.
Thanks and regards,
Avishai Zamir

Dear Avishai,
the docservice.log file should bring some clarity here. Anyway there is one thing known which is specific to HTML scenario. My colleague Catherine will update your message tomorrow on this: It could be that the url path name is too
long. There is currently a limitation of 105 characters for HTML resources. In this case the log would state the root cause of issue: 'WARNING: After shorten path, filename C:\Documents and Settings\<userID>\Local Settings\Temp\docservice\..\xy.html seems to long!'
Solution: NW 7.0 SPS 15 will clear this.
Workaround:
a) Using a different, shorter TEMP directory on the clients.
b) Usage of Applet option for Local Editing instead of currently used
ActiveX.
Just for the records: Exclude also that no HTML stylesheet filter is assigned to the repository. Such stylesheet could also lead to an error with
html files.
Regards, Peter

Collaboration:Issue with Exchange Calendar Transport & Edit Local Features

I have installed the Exchange Transport to interface the Outlook calendar with our portal calendar. When I attempt to access the Calendar, I receive a blank calendar section (no errors). I have checked permissions and SAP notes, but I can't figure out where the issue is. I have the same problem with the "Edit Local" feature. When I attempt to edit a document, nothing happens (no errors). I even tried installing the Java RTE 1.4, but I do not receive any indicatation that the RTE or ActiveX component is even being used.
Thanks

Hi Vick,
Based on my research, I suggest you should upgrade the AD first.
1. Exchange 2013 CU5 contains schema changes. To upgrade the Schema to CU5 you can execute the following command:
Setup.exe /PrepareSchema /IAcceptExchangeServerLicenseTerms
2. And you also should upgrade the
Configuration Partition and the Domain Partition with the following command:
Setup.exe /PrepareAD /IAcceptExchangeServerLicenseTerms
Setup.exe /PrepareDomain /IAcceptExchangeServerLicenseTerms
3. After finished above two steps, now you can start to upgrade an Exchange 2013 server to CU5. Open a command prompt and enter the following command:
Setup.exe /Mode:Upgrade /IAcceptExchangeServerLicenseTerms

Edit locally problem

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