Collaboration Room  - Edit Locally Cache Issue

Hello,
We have a situation where 2 users try to edit word file locally. For one user (A) everything works fine. The changes are uploaded and can be seen after Check In is done. For the other user (B), the changes are visible when he clicks on the file, but if he tries to edit the file again, it does not show the changes. If the user (B) logs off and closes the browser, and then logs back in, he can see his changes if he tries to edit the file. If the user (B) logs in through user (A) machine everything works as it should.
We compared browser setting for both users and they are identical. We especially compared cache setting, but it is the same. There seems to be PC/browser setting somewhere, but I can not figure out what it is. Any ideas?
Thanks,
Alex

Hi Alex,
we have the some problem. The problem is even reproducible with one user. We reported that bug to SAP.
This is our way to reproduce the problem:
01. open IE
02. point it to http://HOSTNAME:PORT/irj/go/km/navigation/documents/FOLDER
03. login
04. "edit locally" for the already uploaded .doc
05. Word opens and I add a new line to the doc
06. Switch KM window
07. Hit "Check in now"
08. Switch to Word and closing it
09. Switch to IE and click on the docs title to open Word. Word shows me the last change.
10. Closing word again
11. "edit locally" and my last changes, which I saw when clicking the title are gone.
12. Closing Word and selecting "Cancel Local Editing" in the km window and closing IE.
13. repeating steps 01 to 04: (open IE, call URL, login, edit locally for that doc)
14. changes are in that document
I we here something from SAP, I'll post it.
best regards,
Nils

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    Message was edited by: Florian Wittwer

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