EIMAdaptiveProcessingService is unreponsive and Dataservice job run slow down
Hi all,
I have a BO DS 4.0 SP3 installed on Win SQL Server 2008 R2 and IPS 4.0.
The CPU is Intel(R) Xeon(R) CPU E5-2660 0 @ 2.20GHz 2.19 GHz(4 processors) with 16GB RAM.
Since several weeks, the new DS job run in the production. the job run sometimes during 1hour and sometimes during 5hours.
when it run more than 2 hours, we find BODS service do nothing during serval hours. I found there is some errors "WebIntelligenceProcessingServer' is being marked as down because it is unresponsive" in the event viewer.
The AdaptiveProcessingService as below:
GC: [4612] 03:39:34 Suspiciously long running GC (turn this off via -XX:-DumpGCStatisticForLongGCs or change the time threshold via -XX:LongGCTime=<time in seconds>):
GC: [4612] 03:39:34 GC Nr. : 58
GC started : Tue May 20 03:37:35 2014
Nr. of full GCs : 5
GC algorithm : -XX:+UseParallelGC
Reason : Allocation Failure
Type : partial
Forced SoftRef clearing : no
Duration : 119471.03 ms
Cumulative duration : 123392.10 ms
CPU time : 78.00 ms
Cumulative CPU time : 7878.03 ms
Page faults during GC : 15
Cumulative page faults during GCs : 94406
Allocation goal : 48 B (48)
Used in Java heap before GC : 223.57 MB (234431584)
Used in Java heap after GC : 110.65 MB (116024464)
Bytes freed in Java heap during GC : 112.92 MB (118407120)
Committed in Java heap before GC : 336.31 MB (352649216)
Committed in Java heap after GC : 313.56 MB (328794112)
Bytes decommitted in Java heap : 22.75 MB (23855104)
Nr. of unloaded classes : 0
Nr. of non-array classes before GC : 8580
Nr. of non-array classes after GC : 8580
Nr. of array classes before GC : 574
Nr. of array classes after GC : 574
Cumulative unloaded non-array classes : 32
Cumulative unloaded array classes : 0
Used in eden before GC : 113.13 MB (118620160), 100.00% of committed, 33.14% of young gen max
Used in eden after GC : 48 B (48), 0.00% of committed, 0.00% of young gen max
Bytes freed in eden : 113.12 MB (118620112), 33.14% of young gen max
Committed in eden before GC : 113.13 MB (118620160), 33.14% of young gen max
Committed in eden after GC : 113.13 MB (118620160), 33.14% of young gen max
TLAB waste in eden space before GC : 15.48 MB (16228992), 13.68% of used in eden
Used in 'from' space before GC : 2.31 MB (2424880), 9.74% of committed, 0.68% of young gen max
Used in 'from' space after GC : 2.41 MB (2523184), 98.72% of committed, 0.71% of young gen max
Bytes freed in 'from' space : -96.00 kB (-98304), -0.03% of young gen max
Committed in 'from' space before GC : 23.75 MB (24903680), 6.96% of young gen max
Committed in 'from' space after GC : 2.44 MB (2555904), 0.71% of young gen max
Used in 'to' space before GC : 0 B (0), 0.00% of committed, 0.00% of young gen max
Used in 'to' space after GC : 0 B (0), 0.00% of committed, 0.00% of young gen max
Bytes added in 'to' space : 0 B (0), 0.00% of young gen max
Committed in 'to' space before GC : 25.31 MB (26542080), 7.42% of young gen max
Committed in 'to' space after GC : 23.88 MB (25034752), 7.00% of young gen max
Max in young gen : 341.31 MB (357892096)
Used in young gen before GC : 115.44 MB (121045040), 33.82% of max
Used in young gen after GC : 2.41 MB (2523232), 0.71% of max
Bytes freed in young gen : 113.03 MB (118521808), 33.12% of max
Committed in young gen before GC : 136.88 MB (143523840), 40.10% of max
Committed in young gen after GC : 115.56 MB (121176064), 33.86% of max
Tenuring threshold : 15
Max in old gen : 682.69 MB (715849728)
Used in old gen before GC : 108.13 MB (113386544), 62.10% of committed, 15.84% of max
Used in old gen after GC : 108.24 MB (113501232), 62.16% of committed, 15.86% of max
Bytes freed in old gen : -112.00 kB (-114688), -0.02% of max
Committed in old gen before GC : 174.13 MB (182583296), 25.51% of max
Committed in old gen after GC : 174.13 MB (182583296), 25.51% of max
Max in perm gen : 256.00 MB (268435456)
Used in perm gen before GC : 60.30 MB (63226432), 65.14% of committed, 23.55% of max
Used in perm gen after GC : 60.30 MB (63226432), 65.14% of committed, 23.55% of max
Bytes freed in perm gen : 0 B (0), 0.00% of max
Committed in perm gen before GC : 92.56 MB (97058816), 36.16% of max
Committed in perm gen after GC : 92.56 MB (97058816), 36.16% of max
Bytes allocated in non-perm until now : 6.77 GB (7273341072)
Bytes freed in non-perm until now : 6.67 GB (7160953417)
Bytes allocated in perm until now : 60.45 MB (63388408)
Bytes freed in perm until now : 176.66 kB (180899)
Nr. of soft refs cleared until now : 1754
Nr. of soft refs enqueued until now : 61
Nr. of weak refs cleared until now : 48369
Nr. of weak refs enqueued until now : 47736
Nr. of final refs enqueued until now : 52559
Nr. of phantom refs enqueued until now: 0
Number of parallel scavenge threads : 4
Nr. of GC events : 3
GC Event Nr. : 1
GC event name : Young generation reference handling
Event start time : Tue May 20 03:39:34 2014
Duration : 12.36 ms
CPU time : 15.60 ms
Page faults during event : 0
Max last used time (ms) of SoftRefs : 70000
Nr. of SoftRefs found : 35
Nr. of SoftRefs kept alive by policy : 20
Nr. of dead SoftRefs cleared : 15
Nr. of dead SoftRefs not cleared : 0
Nr. of live SoftRefs : 20
Nr. of SoftRefs newly enqueued : 1
Nr. of new alive SoftRefs found : 0
during SoftRef handling
Nr. of new alive WeakRefs found : 0
during SoftRef handling
Nr. of new alive FinalRefs found : 0
during SoftRef handling
Nr. of new alive PhantomRefs found : 0
during SoftRef handling
Nr. of WeakRefs found : 1193
Nr. of dead WeakRefs : 1192
Nr. of live WeakRefs : 1
Nr. of WeakRefs newly enqueued : 1185
Nr. of FinalRefs found : 1121
Nr. of live FinalRefs : 21
Nr. of FinalRefs newly enqueued : 1100
Nr. of new alive SoftRefs found : 0
during FinalRef handling
Nr. of new alive WeakRefs found : 0
during FinalRef handling
Nr. of new alive FinalRefs found : 0
during FinalRef handling
Nr. of new alive PhantomRefs found : 0
during FinalRef handling
Nr. of PhantomRefs found : 1
Nr. of live PhantomRefs : 1
Nr. of PhantomRefs newly enqueued : 0
Nr. of new alive SoftRefs found : 0
during PhantomRef handling
Nr. of new alive WeakRefs found : 0
during PhantomRef handling
Nr. of new alive FinalRefs found : 0
during PhantomRef handling
Nr. of new alive PhantomRefs found : 0
during PhantomRef handling
Soft reference handling duration : 0.01 ms
Soft reference handling CPU time : 0.00 ms
Weak reference handling duration : 0.47 ms
Weak reference handling CPU time : 0.00 ms
Final reference handling duration : 11.67 ms
Final reference handling CPU time : 15.60 ms
Phantom reference handling duration : 0.01 ms
Phantom reference handling CPU time : 0.00 ms
JNI weak reference handling duration : 0.16 ms
JNI weak reference handling CPU time : 0.00 ms
GC Event Nr. : 2
GC event name : Parallel scavenge (young generation GC)
Event start time : Tue May 20 03:37:35 2014
Duration : 119470.94 ms
CPU time : 78.00 ms
Page faults during event : 15
Used in eden before event : 113.13 MB (118620160)
Used in eden after event : 0 B (0)
Freed in eden : 113.13 MB (118620160)
Used in 'from' space before event : 2.31 MB (2424880)
Used in 'from' space after event : 2.41 MB (2523184)
Freed in 'from' space : -96.00 kB (-98304)
Used in 'to' space before event : 0 B (0)
Used in 'to' space after event : 0 B (0)
Added in 'to' space : 0 B (0)
Used in young generation before event : 115.44 MB (121045040)
Used in young generation after event : 2.41 MB (2523184)
Freed in young generation : 113.03 MB (118521856)
Used in old generation before event : 108.13 MB (113386544)
Used in old generation after event : 108.24 MB (113501232)
Freed in old generation : -112.00 kB (-114688)
Used in perm generation before event : 60.30 MB (63226432)
Used in perm generation after event : 60.30 MB (63226432)
Freed in perm generation : 0 B (0)
System load average : 0.03, 0.03, 0.64
Promotion failed : no
Number of successful steal operations : 123
Number of failed steal operations : 4
Number of failed steals and yields : 0
Size of 'to' space PLAB (per thread) : 32.00 kB (32768 bytes)
Objects of age 0 : 22228, 1.02 MB (1071744 bytes)
Objects of age 1 : 4917, 188.57 kB (193096 bytes)
Objects of age 2 : 3006, 100.47 kB (102880 bytes)
Objects of age 3 : 1775, 147.48 kB (151016 bytes)
Objects of age 4 : 2384, 71.31 kB (73024 bytes)
Objects of age 5 : 2362, 65.82 kB (67400 bytes)
Objects of age 6 : 3254, 107.34 kB (109912 bytes)
Objects of age 7 : 1972, 56.80 kB (58168 bytes)
Objects of age 8 : 2720, 83.50 kB (85504 bytes)
Objects of age 9 : 2210, 62.80 kB (64312 bytes)
Objects of age 10 : 2646, 81.98 kB (83944 bytes)
Objects of age 11 : 1863, 59.31 kB (60736 bytes)
Objects of age 12 : 2751, 110.47 kB (113120 bytes)
Objects of age 13 : 2419, 67.50 kB (69120 bytes)
Objects of age 14 : 2872, 92.19 kB (94400 bytes)
Objects of age 15 : 2766, 95.27 kB (97552 bytes)
Objects of age 16 : 0, 0 B (0 bytes)
Objects of age 17 : 0, 0 B (0 bytes)
Objects of age 18 : 0, 0 B (0 bytes)
Objects of age 19 : 0, 0 B (0 bytes)
Objects of age 20 : 0, 0 B (0 bytes)
Objects of age 21 : 0, 0 B (0 bytes)
Objects of age 22 : 0, 0 B (0 bytes)
Objects of age 23 : 0, 0 B (0 bytes)
Objects of age 24 : 0, 0 B (0 bytes)
Objects of age 25 : 0, 0 B (0 bytes)
Objects of age 26 : 0, 0 B (0 bytes)
Objects of age 27 : 0, 0 B (0 bytes)
Objects of age 28 : 0, 0 B (0 bytes)
Objects of age 29 : 0, 0 B (0 bytes)
Objects of age 30 : 0, 0 B (0 bytes)
Objects of age 31 : 0, 0 B (0 bytes)
GC Event Nr. : 3
GC event name : Skipped parallel scavenge (young generation GC)
Event start time : Tue May 20 03:39:34 2014
Reason to skip GC : Too much time spend in GC
Thanks for your help
Xin
Hello Xin SUN,
Try checking whether any other database application running at the back end.
when that particular job is running see the CPU usage, if it is high try to find which process takes lot of memory.
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